Valerie Ann Wilson 

New York, NY United States
Travel Specialties
  • Family Travel
  • Culture, History & Arts
  • Hotels
  • Ocean Cruising
  • River Cruising

  • United Kingdom
  • France
  • Italy
Selling Travel Since
  • English

My Background

Valerie Ann Wilson, Founder, Chairman & CEO, of Valerie Wilson Travel, Inc. started the firm in 1981 when she could not find a travel agency that met her needs and expectations. Both Valerie and Valerie Wilson Travel have earned a reputation for discerning advice and impeccable customer service.  VWT is a proud and active member of Virtuoso since 1998, and she is Chairman Emeritus of the Virtuoso Member Advisory Board.

She is the recipient of numerous travel industry awards such as Travel + Leisure's "A-List," as one of the top "Power Brokers" year after year since 2003, and "Most Powerful Women in Travel" by Travel Agent Magazine, as well as receiving two Lifetime Achievement Awards, respectively from Luxury Travel Advisor and Travel Weekly. Valerie serves on numerous travel advisory boards including The Ritz-Carlton Hotel Company, Luxury Board of Starwood Hotels & Resorts, Four Seasons Hotels and Resorts, and Abercrombie & Kent USA.

Under Valerie's leadership, with her two daughters, Jennifer Wilson-Buttigieg and Kimberly Wilson Wetty, Co-Presidents, Valerie Wilson Travel is one of the largest women owned and family managed travel consulting firms in the United States. Every year since 1998 the agency has been counted among Travel Weekly's "Top 50 Travel Agencies" and most recently as the 25th largest in the United States.

As a self-proclaimed “Frustrated Hotelier” she published the second edition of Valerie Wilson’s World…The Top Hotels & Resorts, Second Edition as a milestone of the 30th anniversary of VWT.  Valerie is passionate about travel, particularly when she is sharing her knowledge, expertise and stories with clients.


Places I Have Traveled


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Reviews and Recommendations for Valerie Ann Wilson


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Highly reccommend

By: Mitzi

Reviewed on: 29 Dec 2013

We liked the Hotel Beaucoeur very much. It had been renovated in 2012 so the bathroom and furniture were new. The room was not large but worked fine for our needs. We enjoyed the Alsatian flair in decor rather than contemporary which could be any where in the world. The location was excellent and allowed us to walk everywhere which was a joy.Did not have breakfast there so cannot speak to the restaurant.

Highly recommended

By: Silvia

Reviewed on: 07 Jan 2014

It was excellent. Everything better than expected. Hotels, car, driver, plane...everything well organized and executed. thanks

By: Nancybright

Reviewed on: 07 Jan 2014

My husband, adult children and I spent a glorious week in St. Lucia. It was a much needed vacation for all of us and St. Lucia a perfect destination. Ginny and Mallory were very responsive and helpful and we will us them again. Many thanks!

Highly recommend


Reviewed on: 12 Jan 2014

Thank heavens I made my holiday flight reservations with Valerie Wilson Travel. My connecting flight was cancelled. I dialed her office and they were able to get me booked on the next flight out whereas the airport people told passengers they'd have to stay overnight and I overheard one passenger complain that her travel agent could find nothing out that day.

They are the best

By: Robbie

Reviewed on: 16 Jan 2014

I have been working with Ginny and she is the best--- and it appears emily( her assistant) is equally as good

By: Elbnc4241

Reviewed on: 10 Feb 2014

Valerie Wilson is THE best travel agent we have ever used.  She certainly knows her stuff.  We are in the midst of a 28 day cruise on Seabourn in the Far East.  Every stop has been wonderful.  But it was Valerie's idea that as long as we were in this part of the world, why not go to Cambodia for a few days before as we most likely will not get here again.  We are so glad she said that and we stayed at the Raffles Hotel in Siem Reap, which was her suggestion.  It was all wonderful.

Exceptional trip, great service

By: Tricky D

Reviewed on: 14 Feb 2014

Emily was, again, spectacular in seeking out unique options for our trip.  Our accomodations were fantastic and all aspects of travel were without issue.  We are already planning our next trip(s) with Emily and VWT.

Emily Prentiss Rocks!

By: JLPro

Reviewed on: 14 Feb 2014

My wife and I needed a quick getaway and didn't have any free time to plan it.  I contacted Emily Prentiss at Valerie Wilson Travel and she immediately made my life easier. She is extremely good at what she does and it seems the team she works with is great too. Not having to surf countless web was a huge plus for me. She got better pricing on the airfare and found the coolest resort on a perfect island in the Bahamas. We were treated to extras only because of our usage of Emily and Valerie Wilson Travel.  These extras would not be available otherwise.  I will always use Emily for any future travel and have already given her information to friends for there needs. Emily Rocks!

perfect trip

By: Lauren

Reviewed on: 02 Sep 2014

Ginny Carogel and Mallory organized and absolutely perfect trip to Istanbul for us. They suggested changes that made all the difference, we were thrilled with upgrades, and the guides and advise in general made for a trip of a lifetime. We adores both hotels, and Ginny and Mallory were right to suggest doing both. They also organized and easy transfer. Lauren

Expert professionalism

By: Richard

Reviewed on: 29 Mar 2015

Valerie's assistant, Franca DiSpigna, handled the trip arrangements perfectly, with her usual courteous friendliness.

Perfect Honeymoon Has Been Planned!

By: Allison&Bob

Reviewed on: 20 Feb 2014

We just finished planning a 12 day honeymoon to Bali and Lombak, Indonesia with Emily Prentiss, our agent at Valerie Wilson Travel and we are beyond thrilled.  Obviously we haven't taken the trip yet and therefore can't yet review the trip experience itself, but the planning stage has been smooth sailing, exciting, and fun.  To start off, we spoke with someone who matched us with Emily, and it was a perfect fit as it is clear she specializes in honeymoons and has knowledge of exotic locales.  Emily has been enthusiastic, patient, and the best part - not only does she really listen to your wants/needs, but she correctly anticipates them with great suggestions.  With Emily's help (and that of the agency), we were able to get great rates, perks, and flight connections that we perhaps could not have booked on our own. We can't wait for our trip and would most certainly recommend Emily and Valerie Wilson Travel to others looking to book a trip!

Highly recommend

By: Louise105

Reviewed on: 06 Mar 2014

This agency rep does an excellent job.  Listens to the client; attentive to what the client wants.  Prompt at all times.  Follows up quickly on any questions and will tailor itineraries exactly to what the client wants. 

By: Not provided

Reviewed on: 05 Mar 2014

Angela Musso is fantastic!

Highly recommend

By: Ellie

Reviewed on: 16 Mar 2014

It was a great trip and we did many tours.  The dinner at Henry Cabot Lodge's house was a real treat to us.

By: Not provided

Reviewed on: 17 Mar 2014

Unsurpassed Quality and Customer Service

By: Michael Z.

Reviewed on: 09 Apr 2014

Emily Prentiss of Valerie Wilson Travel is, by far, the best travel consultant that I have ever worked with.  Her knowledge is only surpassed by her desire to ensure that every detail is so attended.

Highly recommended. We use Lorenzo & he's the best!

By: Not provided

Reviewed on: 12 May 2014

well-coordinated trip

By: Jara

Reviewed on: 02 Jul 2014

Our agent, Ginny Caragol has always done an outstanding job on any trip she has planned for us. She is the best.

Unbelievable Honeymoon Thanks To VWT & Emily Prentiss!

By: AllisonBob

Reviewed on: 10 Aug 2014

Emily Prentiss from Valerie Wilson Travel did an AMAZING job helping us plan an exotic, truly surreal honeymoon to Bali/Lombok. From helping us choose the right destination, to flight/hotel choices, to ground travel and services with a top-notch touring company in Indonesia, and especially with setting up unique, exclusive experiences, her recommendations were spot-on. Our hotels were all spectacular, the trip was well-paced, and we really felt immersed in the culture while still experiencing the extreme comfort and luxury one would like on a honeymoon. It’s also worth noting that Emily was so patient, accommodating, and flexible. We had some budget concerns and she completely worked with us. We just had no idea how incredible this honeymoon would be or how much work and services were put into it until we arrived in Bali. Her hard work, and the great reputation of VWT, helped create a magical trip. It was a truly unforgettable experience!!

Unflagging attention to every detail

By: Steve C

Reviewed on: 31 Aug 2014

My personal advisor was Franca Di Spigna and her attention to every detail made my recent trip to Milan and Lake Como a beautiful and very memorable one. I will definitely be returning to his part of the globe again and will certainly, without any hesitation, have Franca plan my next journey.


By: Linda

Reviewed on: 15 Feb 2015

Everything was perfection - service from travel agency and from hotel!!!

Fantastic experience

By: janie23

Reviewed on: 29 Mar 2015

Our trip to Asia was a great success. Our hotels, transportation and hotels were all first rate.

WOW vacation

By: Jack & Diana

Reviewed on: 28 Sep 2014

Sue Shiffman coordinated a last minute vacation for us to Provence & Cote d'Azur, France plus a stay in Barcelona. It was superb. Every aspect of our trip was well coordinated and seamless. Our guide/driver in Provence was superb: very knowledgeable, affable, efficient, flexible, and fun. Our hotels were mostly superb. Our meals at recommended and reserved locations and destinations were superb, whether a picnic after a visit to a local market day, molecular cuisine, Michelin starred restaurant, or our guide's favorite spots. Even as a relatively young man, our guide was obviously well known in the area. We were well received at each museum, shop, site, market by local people making us feel welcome. The sites we visited were interesting, informative, and fun. Whether we were at a religious site, art atelier, museum, mountain vista, Roman ruin, the Croisette, walking in lavender fields (an out of season discovery), tasting grapes ripe for harvest, or in a café it was wonderful. THANKS!!

First Class Professional Service

By: Bill

Reviewed on: 19 Sep 2014

This was our second trip using Franca. As with the first Franca was excellent in providing recommendations and organizing our trip. She makes it easy to travel! ! This trip was even more special as it was our 40th wedding anniversary. We already have our third trip with Franca planned for next year. Thank you.

Elizabeth is great

By: Ed

Reviewed on: 20 Oct 2014

Elizabeth Curtin planned a great trip to Budapest , Vienna and Prague. She listened well to our criteria, adjusted the hotels at our request, and mailed us a detailed typed out summary ( a rare treat.). Her restaurants were well chosen and her suggestion to schedule transfers was much appreciated; arriving by train is glamorous but the reality of coming Into a crowded station, ina city you've never been to, where you don't speak the language..... It was nice to have a driver there with a sign with our name on it and it didn't cost any more than a taxi. It was just typical of the level of detail that Elizabeth took to make sure we had a great trip. And we did.

good service

By: lassie

Reviewed on: 01 Nov 2014

Mallory Bankson did an expert job Very pleased with her efforts.

Hotel Londra Palace in Venice is perfect

By: steve

Reviewed on: 25 Oct 2014

You made the reservation for Londra palace (Roz Komeroff) it was wonderful. Perfectly situated and a lovely room with balcony overlooking Lagoon. We would return in a minute.

Superb in every way!

By: Bea

Reviewed on: 25 Oct 2014

Everything was well organized and great cruise ship. I had a terrific time!

Excellent Cruise

By: Billie

Reviewed on: 09 Nov 2014

The Cruise with Valerie Wilson on Seabourn Sojourn was one of the best. We had excellent and gracious service, always friendly and very helpful on all levels Oct 10 thru Oct 20

Outstanding helpfulness!

By: Rolf77

Reviewed on: 05 Nov 2014

On a recent New York - Phoenix trip, Valerie Wilson's associate Franca di Spigna arranged very suitable flights for myself and my wife, together with helpful suggestions for dealing with a carry-on CPAP breathing machine. She also organized wheelchair reservations for both of us. The whole trip went perfectly smoothly, to our great satisfaction.

The land of Cheese and Chocolates!

By: Nancy and Carlo

Reviewed on: 05 Dec 2014

Fresh cheese and luscious chocolates were just the tip of the trip — the entire week was really magical. All of us send our thanks to you and Bucher Travel for arranging such an interesting, top notch vacation. Hans, our driver, was the best! The Widder in Zurich was a beautiful blend of old word and new. Just fabulous in its comforts and service. The Beau Rivage Palace was simply magnificent in every respect. The upgraded rooms took our breath away. Service was impeccable. However…the Beau Rivage in Geneva was a big disappointment (especially in contrast to the above 2). Some observations: It was tired and in need of renovation, though the upgraded rooms were grand — they were definitely in need of attention. Floors squeaked, bathrooms smelled (from the sewer pipe?), worn carpet, faded colors, off-kilter lampshades, soiled upholstery in the lobby, and more...we sent Alicia more detail. We question how it could be rated 5 stars. But overall, the trip was the best ever!

Wonderful trip! Seabourn Legend will be the end of a ship dynasty.

By: Ellie

Reviewed on: 20 Dec 2014

It is too bad to see this kind of classic ship disappear. There will not be many smaller ships left on the seas as so many new big ones. We had a great time and saw some beautiful islands in the Caribbean. Love the cruise line.

Top Notch Service!

By: Katie

Reviewed on: 06 Jan 2015

As usual, the best service and planning on a last minute trip to NYC during the holidays! Valerie Wilson Travel will not disappoint!

trip to Atlantis

By: louise105

Reviewed on: 08 Jan 2015

Trip was great. Well planned; just one snag with transportation service at one end but that was resolved easily enough. Restaurant reservations were made in advance, as requested.

Beating the Snow---Timing is Everything

By: Bill & Peggy

Reviewed on: 12 Feb 2015

This was our first rip to the island so we relied on Franca Di Spigna's expertise. As always, we were not disappointed as all of the details were perfect.. On hotels, we were undecided between Cap Juluca and the Viceroy. Based on Franca's probing we decided on Cap Juluca since we wanted a "Caribbean" vacation-beautiful beach, relaxing, nice rooms, good restaurants on the property, Fitness center(needs to be updated) and plenty of activities. For the most part we were satisfied with Cap Juluca. From our perspective, Cap Juluca has the best beach in the Caribbean---large stretch not crowded , white sand, clear blue water, very comfortable beach chaises and attentive service. Blue was fine for breakfast and lunch and Pimms for dinner(2x) was excellent. The best dinner we had off property was Veya. We also had dinner at the Viceroy to see the property which is all marble, large 150+ rooms and glitzy--known locally as Miami or South Beach. It's not a Caribbean experience. Thank you

Just Right

By: Philippe

Reviewed on: 13 Feb 2015

Perfect trip. It was like a Swiss version of Asia. Great work.

Emily Prentiss rocks!

By: Joe Pro

Reviewed on: 13 Feb 2015

I cannot say enough nice things about our travel agent Emily Prentiss. She is extremely good at what she does. We have traveled more because of how simple she makes everything. From the minute we landed in Saint Lucia our journey was well taken care of by Emily. Our resort was awesome and we received a generous upgrade! We have zero negative things to say about Sugar Beach. We were pampered by the whole staff. The landscapers trimmed some trees to allow for a broader view of the ocean per the GM 's request. The beach staff was so attentive and friendly all the time. The food was awesome, best sushi ever as well as a gran Marnier soufflé. Breakfast was terrific. Free yoga was enjoyed by Laura. The spa services were very nice, and the spa itself was one of a kind(in a good way). Will return to Sugar Beach in the future and utilize Emily Prentiss to make it simple and awesome.

Another Terrific Experience

By: The DC Z's

Reviewed on: 05 Apr 2015

This is our fifth vacation planned with VW Travel (Emily P.). Just when one feels like the next vacation could never exceed the quality and superb customer service of the previous one, alas, it does. We are a family of four (two kids, elementary and middle-school). My wife and I both have insanely busy work schedules. Thus, when it comes to family vacations, we are not of the sort that any reasonable person would consider "planners" with a sensible amount of lead time. I can always count on Emily P. at VW Travel to come through with options that unfailingly meet our expectations and price-point. Once again, thank you VW Travel and your thoughtful-expertly-knowledgable Emily P! Yours in perpetual Emily P. praise, The DC Z's

mayflower grace overview

By: george

Reviewed on: 23 Jun 2015

facility is beautiful spa is great very relaxing ,however the restaurant leaves much to be desired re; food, service etc everyone was very cordial and professional

Stockholm and St Petersburg

By: sally

Reviewed on: 01 Jul 2015

We had an excellent trip - loved the two hotels, fantastic guides, we loved the agenda planned be Ginny and Dena., all of their advice was excellent

Beautifully planned and executed


Reviewed on: 12 Jul 2015

Lovely trip from beginning to end! Thanks for a wonderful time!


By: mariu

Reviewed on: 02 Aug 2015

perfect organization

daughters Birthday trip

By: Melissa167

Reviewed on: 06 Aug 2015

My experience on the Norwegian Gem was fabulous. We were celebrating my daughters 5th birthday and my husbands birthday. The food, entertainment, the staff, everything was more than we expected. Great job! Planning for 2016 already!

Miami trip

By: Zuly1218

Reviewed on: 24 Aug 2015

Alicia Diez it's always a pleasure to work with. Her recommendation of The St. Regis Bal Harbour Resort-Hotel was delightful. We thank her for the perfect guidance when it comes to resorts.

Excellent service & expertise

By: Bill & Peggy

Reviewed on: 19 Sep 2015

Franca Di Spigna is a true Tavel professional who takes the time to understand a client's needs and plans a trip that exceeds expectations. This is our third major trip working with Franca and we are highly satisfied with her service. Her recommendations for hotels, tours and restaurants are all "spot on". She goes "above and beyond" in her desire to plan the perfect rip. We are already looking to plan our next trip with Franca. I would highly recommend her!

Expert service all around!

By: Bea

Reviewed on: 22 Sep 2015

A wonderful experience at the Stafford hotel. Everyone was very friendly and accommodating. Breakfasts were a pleasure as was my virtuoso dinner! Thank you!

Another great trip by VAW!

By: Madodaman

Reviewed on: 09 Oct 2015

Our 12 days in Italy covering Rome, Tuscany, Florence and Venice was expertly choreographed. Hotels were top notch and the restaurant choices complemented the end of each day. Recommended guides and drivers were extremely helpful, making the entire trip a seamless adventure.

A very well designded trip

By: Cristina

Reviewed on: 23 Oct 2015

The tour was very well organized. Should point out the following: - Sudden CHanges in itinerary on the go. - The seats of the bus were far from confortable for the long trips we had every now and again. - My diet restrictions on salt ( I have hipertention) and spieces was absolutely ignored , and that is not a minor issue. The food was great but still inadecuate for my health. Sincerely Cristina S Yarnoz


By: Leslie

Reviewed on: 07 Jan 2018

My experience with VWT was excellent!

Absolutely the BEST experience I've ever had !

By: LIDave

Reviewed on: 21 Oct 2015

My wife and I were looking for a travel agency that could give us the most incredible travel experience of our lifetimes and we found just that at Valerie Wilson Travel ! Our personal agent Ms. Emily Prentiss is a goddess ! Every single detail of a very complicated 30th anniversary vacation to French Polynesia was taking care of by Ms. Prentiss. She suggested the islands and resorts we might like, she suggested restaurants, she took the time to see that everything would go off as smoothly as one can ever expect and far exceeded ours or anyone's possible expectations. IMs Prentiss took care of everything, she spoke to us on the phone on a number of occasions, she was accessible to us at any time.There is no way to possibly express how wonderful our trip was. From the rustic setting of the resort at Le Taha'a to the glamor of the resort at the St. Regis on Bora Bora to the spectacular resort The Brando. There is no way we could ever express our gratitude to Valerie Wilson Travel.

Great knowledge of sites and trips

By: Bea

Reviewed on: 25 Oct 2015

Every trip was well constructed for pleasure and knowledge. Hotels were five star with helpful staff and delicious meals. The ship. Seaborne was exceptional. I would use Valerie Wilson travel again!!

Full service travel advisor

By: Kathleen

Reviewed on: 30 Oct 2015

A very well organized and fascinating trip! I have never been on a vacation where we were taken care of every step of the way: the guides and drivers were not only helpful but very informative and everyone working at the Belmond properties was courteous, polite and very accommodating. The itinerary was perfectly laid out with time for both sightseeing and relaxation. The choice of places we visited and the order in which we saw them was well planned and organized. The advice of our travel agent before embarking on the trip of what to pack and what to expect was also invaluable since we had never been to Peru. I would recommend this trip through Valerie Wilson travel to my friends!


By: Robbie

Reviewed on: 30 Oct 2015

They always do a great job. We love Ashley


By: Daniel

Reviewed on: 30 Oct 2015

We are still on the trip, but everything has been terrific so far. Alicia has done a fantastic job, as usual.

The best ever!

By: Nancy and Carlo

Reviewed on: 07 Dec 2015

One thousand percent happy with Alicia Diaz and Valerie Wilson at the best travel agency ever. Latest trip had many complications and the flexibility and willingness to make it work -- all at the last minute -- made the trip enjoyable and stress-free. At this time of the year when our thoughts turn to all that we are grateful for, we add Valerie Wilson Travel to the list!

Saint Lucia

By: Carolyn

Reviewed on: 07 Dec 2015

Brandi is absolutely amazing! Our trip to St. Lucia was beautiful and we felt very well taken care of. Cap Maison is an incredible botique hotel. It's great for young couples without children. I would not recommend it to elderly vacationers or those with disabilities. My only hesitation about recommending this property to friends is that the staff operates on Island time. They are very sweet, but way too laid back for my NYC mentality. It took them four days to solve a concern for me and it was only after I called Brandi that things happened. That being said we had a great experience. Hope this is helpful!

excellent service

By: zuly0608

Reviewed on: 01 Feb 2016

Is always a pleasure to work with Alicia Diez she knows all the specifics what we like!

expert advice from agency, well planned

By: Billie

Reviewed on: 30 Dec 2015

we thought the cruise was very good. Staterooms just to our liking. they were joined as we had wanted. Thought Disney Line was very well organized, every thing was well thought out. We had a good time. The planning of the trip by the Travel organization was perfect

Highly Recommend

By: Monique212

Reviewed on: 19 Jan 2016

I have had the pleasure of working with Sue at Valerie Wilson Travel for over a year now and can wholeheartedly recommend using this wonderful company. Professional, fast and always spot on with recommendations and advice for trips both big and small. 5 stars!

Excellent Service

By: Yvonnemaf

Reviewed on: 27 Feb 2016

Very professional and great service! Makes travel a pleasure!

Fast, friendly, professional service!

By: Susan

Reviewed on: 16 Mar 2016

Fast, friendly, professional service! Everything was perfect - from hotel recommendations to airplane seats to hotel transportation to restaurant reservations. My special requests were met with professionalism and a willing to get it done attitude. I will definitely contact VWTI, and particularly Ashley, for future travel.

Punta Mita Paradise


Reviewed on: 21 Mar 2016

St Regis Punta Mita was a fabulous long weekend retreat. Service, food, resort amenities were perfect. We had intended to check out the Four Seasons which was close by but didn't care to wander! The layout of the resort creates a feeling that you are in your own private paradise. You are never overwhelmed by crowds of guests at the pools( of which there are many), beach , restaurants, bars or gym. The butler to attend to your needs was spectacular. At one point during the day , he even found us lounging at the pool and wanted to double check on our needs. The staff is gracious, thorough and perfectly attentive. Our long weekend had us planning our return trip.



Reviewed on: 04 Apr 2016


Phenomenal Attention to Detail with Superior Service

By: The DC Z's

Reviewed on: 17 Apr 2016

Just home from our sixth vacation planned with VW Travel (all w/ Emily Prentiss.). Just when one feels like the next vacation could never exceed the quality and superb customer service of the previous one... it does. We are a family of four (two children - middle and high school). Family vacations are difficult to plan -- in terms of lead time -- due to much unpredictability in our schedules. Emily has, unfailingly, planed six spectacular experiences for us, all of them exceeding our expectations. Once more, thank you VW Travel and Emily Prentiss! Yours in perpetual praise, The DC Z's

well worth the investment

By: Doobs

Reviewed on: 10 Apr 2016

there's no doubt that working with VWT made a 12-day, multi-stop, SE Asia trip made the planning easier and trip more effortless and so much more enjoyable

Wonderful resort to stay in. The suite rooms are terrific.

By: Ellie

Reviewed on: 09 May 2016

We loved coming to the Gasparilla Inn. It was a great 3 night stay in a wonderful suite. We did the MAP plan and the food was just yummy.


By: Happy from Connecticut

Reviewed on: 10 Jun 2016

Angela was extremely helpful and efficient as always.
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Great Advice for Italy

By: Jo

Reviewed on: 30 May 2016

Thanks to Susan Shiffman, our travel consultant, we had a fantastic trip to Italy to celebrate our Silver Wedding Anniversary. During the planning stage, she gave me great input and choices for accommodation and tours that met our requirements. The hotels we stayed at during the trip each had celebratory gifts for us in our rooms at check-in and we were also upgraded to a beautiful suite at the Westin Excelsior in Rome -- this was due Sue's personal care and attention to detail. My husband and I thank her for making our trip so very special!
Not Recommended

Disappointing service

By: KarenR

Reviewed on: 04 Jun 2016

I had a very poor experience with this firm. I was treated poorly and the service is subpar. In short, after initially having a personal meeting scheduled with Valerie, the meeting was cancelled and I was passed on to 4 different people at VWT. My husband's name was entered incorrectly on our 1st class ticketing which resulted in reissuing of his ticket and separating our record locators. Our seats were reassigned numerous times - always separately because the airline now did not know we were traveling together. The hotel identification experience was so unpleasant that I stopped working with VWT at that point. I received a call from a senior person - not to ask me what had gone wrong, but to tell me what she thought had gone wrong based on her review. As I told this senior person, her phone call was a microcosm of my entire VWT experience - they don’t LISTEN. I planned my trip on my own and we did, indeed, have the trip of a lifetime. I will not use this service in the future.
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Great service!

By: Joe27

Reviewed on: 12 Jul 2016

Our honeymoon was fantastic! All of the hotels we visited were amazing, especially Canaves Oia. The views are incredible and the hotel staff was extremely helpful!

Well done

By: VA

Reviewed on: 11 Jul 2016

Trip was well planned and executed. Our advisor had good knowledge and recommendations, all of the hotels and other recommendations were good, and all arrangements took place as planned.


By: Liz

Reviewed on: 19 Jul 2016

My husband and I went on a trip of a life time for our honeymoon to Africa. It could not have been any better. We had an amazing safari week followed by a relaxing beach week. We loved it. Thank you.

African Adventure

By: JanieB70

Reviewed on: 16 Jul 2016

Exceeded our expectations!

Favorite Dallas Hotel

By: AJT3

Reviewed on: 02 Aug 2016

Love staying at this hotel for it's service and atmosphere, and love booking through my virtuoso agent due to all the perks!

expert friendly service

By: mandy12891

Reviewed on: 09 Aug 2016

we had a great time at the st. regis in bora bora on our honeymoon. the st. regis had superb service and the accommodations were very comfortable. the beach area was nice and relaxing. the pool was OK - no views of the ocean though. the spa was great. all our activities were throughly entertaining. breakfast was excellent. lunch at the aprimi beach bar was OK. Tasting menu at the Lagoon restaurant is a must. Dinner at the italian/sushi restaurant were not memorable. the drink program was OK for cocktails and great for wine. the overall experience was not as luxe as some of our experiences at the four seasons or amen resorts. travel was very smooth. the plane from LAX to Tahiti was not great. A highlight was definitely the service - the butler service was excellent. Activities + dinners off the resort were seamless.

We had great service and a great time!

By: Kyle0825

Reviewed on: 09 Aug 2016

We had an amazing trip and it was due in large part to Emily's service! Not only were our reservations and activities terrific but we got upgrades at seemingly every turn and the service was beyond compare. It was truly an experience we won't soon forget.

Wonderful Paris Vacation

By: NickandJenny

Reviewed on: 09 Aug 2016

My fiancé & I just came back from an incredible trip to Paris thanks to the advice and consulting of Mallory Bankson at Valerie Wilson Travel!! The hotel and restaurants recommendations were truly special, and the unique experiences they have access to make for a lifetime of memories. We will make sure to consult with Mallory & Valerie Wilson Travel for all of our important trips. Thanks Mallory!!

Family Trip to France

By: Acon

Reviewed on: 14 Aug 2016

Our trip was expertly planned. We especially appreciated the recommended hotels, all of which were lovely with very convenient locations and helpful friendly staff. Thank you for arranging this fabulous trip!


By: Barbara55

Reviewed on: 18 Aug 2016

Emily Prentiss organized an amazing trip for us to Portgual and Spain. Hotels were top notch and we loved all of the special treatment Emily is the best

So thankful for Emily!

By: BrownieBrittle

Reviewed on: 22 Aug 2016

I went on a last min mother daughter trip up to Kennebunkport in August knowing nothing about the area and stayed in the perfect Barn-themed Inn right in town. Our travel specialist, Emily Prentiss, picked the perfect gem that met all our needs and more. Looking forward to continuing to rely on her for ALL our leisure travel for years to come!

Baltic/Northern Europe


Reviewed on: 12 Sep 2016

As I told Lois, outstanding in all respects, with thanks for her help. High marks to Silversea.

Expert Friendly Service


Reviewed on: 19 Sep 2016

Expert friendly service. All arrangements were perfect and no one minded when I had a few last minute requests. I would use them again in a flash! SDT

Great All Round

By: Alistair

Reviewed on: 21 Sep 2016

It was exactly what we wished and the itinerary was paced correctly and the hotels were great, especially The Yeatman in Porto. Could not have wished for anything better.
Not Recommended

Your System

By: Tom

Reviewed on: 26 Sep 2016

Two weeks ago I flew on Delta, where I have Platinum status, Sky Club Membership, and TSA-Pre. Your system did not convey any of this information, I later discovered. When Delta did not contact me the day before for check in, I sensed something was wrong, and I emailed my VWTI agent. She replied by sending me a digital boarding pass. Only when I got to the airport did I discover that I could not use TSA Pre etc. When I further emailed the agent, she said it was due to a system change at VWTI. I am not happy about the absence of quality control.

The Ritz Hotel

By: Ellie

Reviewed on: 23 Oct 2016

We had a wonderful 3 night stay at The Ritz Hotel in Paris, France. Our suite was palatial and beautifully decorated. Valerie Wilson certainly has great contact with all the important people there. Our dinner at L'espadon would rival any other Michelin 3 star restUrant there. The dinner was superb. We would return in a flash!

Wonderful experience

By: LoveBirds

Reviewed on: 21 Apr 2017

This was my first time using a travel agent and I don't know why I never did before! Sue S. was wonderful and exceeded all of my expectations with her insights and dedication to ensuring my husband and I had the perfect trip! We have since booked many more vacations with her and will continue to do so in the future!


By: Bill Atwell

Reviewed on: 19 Mar 2017

Franca Di Spigna of WVT did an exceptional job in planning our trip to Barbados with our 5 month old grandson along with his parents. We relied on Franca for all of the details. As always, we were not disappointed. Franca is a true professional who we would highly recommend.

Expert trvl consultant and wonderful Paris hotel reccomendation

By: Louis and Tony

Reviewed on: 23 Oct 2016

What a wonderful, informative and professional travel consultant Sue Schiffman is ! Everything she told us prior to the trip was accurate And helpful. As I didn't realize my passport was expired, she recommended a wonderful company that expedited my new passport application and received the new passport in less than a week. Wonderful service ! She knows her hotels, especially the Le Bristol in Paris she recommended. Spend the bit more for this hotel and any of their sister hotels wherever the Oetker collection is. So well worth it ! They have everything covered - as soon as they greet you at the door, to the front desk team , the concierge team , the housekeeping staff, everything is 5 star ! No pretense or attitude here. These are fully experienced professionals who appreciate their profession. Same accolades for the Danieli in Venice and Savoy in London. Use a professional travel consultant such as Sue. It will save you time, energy and expense.

Such a Beautiful Place

By: Julie

Reviewed on: 15 Nov 2016

We had a wonderful stay at the Montage Hotel at Palmetto Bluff, SC. The service was extraordinary and the grounds absolutely beautiful. Such a peaceful get-away and we loved getting to meet the hotel's Pet Ambassadors, 3 adorable labrador puppies.

The best!

By: Nancy

Reviewed on: 01 Dec 2016

Wouldn't rely on anyone else...

Wonderful Stay in San Francisco!

By: Heather

Reviewed on: 09 Jan 2017

We had a wonderful stay at the Palace Hotel! From the moment we stepped through the lobby doors the staff made us feel welcome. Several staff members went out of their way for us and we appreciate their kindness. This includes the front desk staff who personally brought us our key when our room was ready. We were fortunate enough to be upgraded at check-in and our room was beautiful and beyond our expectations. One of the highlights of our trip was breakfast in the Garden Court. It was such a lovely setting and the staff was friendly and knowledgeable about the hotel and city. Another high point was the personal service and attention we received from our travel agent at Valerie Wilson. We were provided with several great options for places to stay in the area and we were so happy they found the Palace Hotel! It was the perfect fit for us. From start to finish, this was a dream vacation and that is thanks to the recommendations and careful planning of our agent. Thank you!

Jumby Bay

By: Bill

Reviewed on: 20 Jan 2017

Easy. Flawless and Professional.

India 2017

By: Betsy Swindell

Reviewed on: 07 Apr 2017

Everything was smooth and organized..Trip itself was incredible. Best guide ever could have dreamed of. We learned history of where we were going and what we were seeing each day, we were extremely efficient with our time without ever feeling rushed, and that is really incredible. Food was amazing, hotels spectacular. Might change one next time. Only time had any difficulty at all in the long planning process was Visa paperwork and timeline before we left. Think could have started process earlier than 30 days, but did not know it. Ended up getting a ten year Visa, so going back will be easy. Was the trip of a lifetime and I plan on living another life and going back again as soon as I can.


By: anonymous

Reviewed on: 04 Feb 2017

As always, everything was perfectly organized and exactly what we were looking for in a trip.
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Trip to Chile

By: JP

Reviewed on: 20 Feb 2017

Outstanding as always

Great travel!

By: Bea

Reviewed on: 25 Feb 2017

Intelligent, thorough, and trustworthy

Turks & Caicos

By: Nancy

Reviewed on: 16 Mar 2017

Alicia Diaz is always terrific -- timely follow through, good recommendations, lovely to work with!

The best travel agent

By: Jeff V.

Reviewed on: 03 Apr 2017

We have had the pleasure of knowing Valerie Wilson for many years. She has always provided sound advice on where to go and where to stay. One year, I went to book a cruise to St. Petersburg and she told me that my wife would not like that cruise line and suggested another. Valerie was, as usual, spot on. We had the time of our lives and then did six or seven more cruises with the same cruise line.

Great trip

By: Tammie

Reviewed on: 02 Apr 2017

My travel advisor is rachel, and she's so wonderful to work with. She understands what we like. I give her honest feedback. And i would recommend her to anybody looking for an agent.


By: Richard

Reviewed on: 10 Apr 2017

Franca Di Spigna arranged the trip flawlessly. Working with her was a pleasure.

Dreamy Italian Honeymoon

By: Kate & Ed

Reviewed on: 06 Jun 2017

We worked with Naomie who was super helpful throughout the entire planning process. She was particularly helpful with finding affordable flights and booking other transportation (rental car, private car, trains). The trip went very smoothly and we were very happy with the order of events (e.g. going from Florence to Chianti to Rome to the Amalfi Coast). It was absolutely the perfect trip. I have already recommended Naomie to some other friends who are planning trips. Thank you for everything!

Incredible Experience

By: Nikki & Garland

Reviewed on: 13 Jun 2017

This was our first time using Valerie Wilson Travel and we couldn't have asked for a better experience. We trusted them with every detail of our honeymoon and it turned out better than we could have imagined. Big thanks to Mallory Bankson who was so professional and responsive, she took the time to really get to know us and what we were looking for in a honeymoon. We'll certainly be using VWT again.

Alaskan trip

By: Ellie

Reviewed on: 26 Jun 2017

Great. She and her office staff are wonderful to work with. As far as the ship we were on, not having complimentary water in the rooms and when departing the ship for shore excursions was a real pain. Every cruise line we have been on has had this, but not Norwegian. We had the nicest suites on the ships, so we finally did get it, but they do not normally give you water like all other lines do.

Emily Prentis

By: Italy 2017

Reviewed on: 29 Jun 2017

Always a pleasure. The professionalism and attention we receive is second to none. Emily makes every effort to accomodate everyone in our family and takes great pride in her efforts. It's always appreciated.

Amazing Experience

By: Matt

Reviewed on: 09 Jul 2017

I don't generally write reviews and was hesitant about using a travel agent. We were referred by a friend to Emily, and she was absolutely amazing. She helped me and my wife with our honeymoon which was in multiple areas and couldn't have done a better job. I will continue to recommend her!


By: Barbara

Reviewed on: 17 Jul 2017

We've worked with Emily Prentiss for the last five years and have always been very pleased with her recommendations and attention to detail


By: M

Reviewed on: 20 Jul 2017

She did a fantastic job!

Costa Rica

By: Cheese

Reviewed on: 31 Jul 2017

Amazing service and nothing but positive things to say!!!


By: Mariu

Reviewed on: 12 Aug 2017

Fantastic. Mallory was great!

Norwegian dream

By: Aim

Reviewed on: 22 Aug 2017

I worked with Tina at Valerie Wilson who carefully created a vacation for my family of 5, attuned specifically to my request for active travel. The result was a challenging, fabulous once in a lifetime trip, which fulfilled and surpassed all expectations. S

Joy in La Jolla

By: Hiral Shah

Reviewed on: 28 Aug 2017

I recently booked a vacation trip to San Diego through Valerie Wilson Travel. It was a postponed honeymoon (eight years later). With that said, it needed to be extra special. I called up VWT and spoke with Dan Beschloss and Rachel Braylovsky. That team was amazing. They planned everything out - from the airline to the upgrade to the villa suite with ocean view at the hotel. Everything that was said I would receive I did. My wife and I had an amazing time and will be using VWT for all future trips. My only regret is that I should've done it sooner.

Greece trip

By: Tommy

Reviewed on: 11 Sep 2017

The treatment that we got from Emily at Valerie Wilson was outstanding. Her attention to detail was incredible and she always went the extra mile to meet our needs. We reached out to Valerie Wilson not having any idea what we wanted on our trip, and returned from our trip with the best travel experience we have ever had.

Review of Waldorf Astoria hotel in Amsterdam, Netherlands.

By: Ellie

Reviewed on: 01 Oct 2017

As always, she is wonderful to work with. The hotel was wonderful, but I would say the Guest Services phone line needs improvement.


By: Ceilidhs Mom

Reviewed on: 06 Oct 2017

Our advisor, Mallory Bankson, has once again organized a terrific trip to Normandy & the Cotswolds for our group of 5 couples. She recommended our favorite hotel, Chateau la Cheneviere for 4 nights and found a beautiful house in the Cotswolds for us to rent. Mallory arranged for golf, a chef and transportation just to name a few requests that we had. We are so grateful to Mallory for assuring we would have a wonderful time together

South Africa

By: Belize

Reviewed on: 22 Oct 2017

Outstanding I've worked with Emily for years and she has consistently put trips together that have exceeded expectations

Italy honeymoon


Reviewed on: 06 Nov 2017

Our trip was seamlessly organized. We never had to feel stressed or confused about what we were doing. We were relaxed and had fun at the same time. We couldn’t have had a wonderful trip without Valerie Wilson!


By: Lloyd

Reviewed on: 20 Nov 2017

As always working with Sue Shiffman of Valerie Wilson Travel made our weekend in Toronto seamless and completely enjoyable!

Best Advisor, Best Vacations

By: Natalie D

Reviewed on: 26 Dec 2017

You should never book a vacation without using Valerie Wilson, especially when working with Kacey Cunningham. She makes booking a breeze and has great recommendations for all aspects of your trip, not just hotels. We’ve now booked international and domestic travel locales with Kacey and both trips have been amazing. With the addition of the app from Valerie Wilson, it makes traveling a breeze and planning super easy.

Waldorf Astoria Orlando

By: Orlando

Reviewed on: 01 Dec 2017

They have great service...


By: Ellie

Reviewed on: 10 Dec 2017

Excellent. We had an excellent cruise on Seabourn. Just a bit of a snack with being charged with SeBourn breakfast at our pretrip hotel. My husband called the hotel about this.

Always helpful and lovely to work with

By: Jennifer Walker Waggoner

Reviewed on: 15 Dec 2017

As it has been in the past, working with Sue at Valerie Wilson Travel was wonderful. She offers such helpful insights and replies very quickly. We look forward to working with her again.

trip review

By: louise

Reviewed on: 08 Jan 2018

Easy and reliable - quick response to questions and emails. Responded really fast when we were away on the trip and had a question. Made good suggestions

Perfect trip, perfectly relaxing

By: at the beach

Reviewed on: 16 Jan 2018

Had less than a week for some down time over the holidays at the end of a very busy 2017. Our six day trip to Paris was wonderful. As always, the trip was well planned , no detail left undone, and everything went smoothly - just what I needed. Many thanks.

New York

By: Jtd

Reviewed on: 01 Feb 2018

Most excellent experience

Two wonderful cruise lines.

By: Ellie

Reviewed on: 07 Feb 2018

Valerie is always top notch. She recommended this brand new ship as she knew we would love it. And we did! Although, I would have a hard time picking this over the new Seabourn ships. There are many similarities. The Penthouse bedroom is larger on Seabourn than on the Regent Explorer. But it is a wonderful new ship with all the top "bells and whistle".

Outstanding Service

By: Carolyn

Reviewed on: 16 Feb 2018

Brandi is an amazing travel advisor.

Working with Valerie Ann Wilson, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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