Randy Ney 

Houston, TX United States
Why work with an advisor? 
Travel Specialties
  • Family Travel
  • Culture, History & Arts
  • Safari
  • Independent Tours
  • Rail

  • Antarctica
  • Australia
  • Morocco
  • New Zealand
  • France
  • View More...
Selling Travel Since
  • English

My Background

I am the founder, owner and president of Universal Travel and take pride in creating luxury vacations on land or sea. I developed the art of customer service during my many years in the retail department store business.. My wife Lea and I travel extensively and have developed expertise and knowledge of many parts of the globe.

In recent months we have been to India, Morocco, Turkey, South Africa, and Italy, where we go repeatedly to enhance our knowledge of this popular country. We also took a Danube Cruise on one of Tauck's new riverboats and took some of our children and grandchildren to Kenya, where we had a wonderful family experience.

In the next twelve months we have plans to visit Antarctica, where we are going on the A&K Le Boreal, South Africa (again), Berlin and Budapest (again), on the new Regent Seven Seas Explorer and in June will be taking our family on another adventure, this time to China.

In recent years we have also been to Bhutan and Myanmar and to most of the most of the most important tourist destinations in Asia, Africa, Europe and South America.

We love trains and have been on most of the fine trains in the world. One of our greatest experiences was taking the VSOE on its original journey from Istanbul to Venice. This wonderful rail experience covered 6 days and 5 nights and took u through Bulgaria, Romania, Hungary and Austria, in addition to Turkey and Italy!

We have the ability to customize itineraries that meet the specific needs of small or large groups and have done so for friends traveling together, families of all sizes and ages, and prestigious organizations. With no advertising, Universal Travel has developed a nationwide following comprised of an organization with like-minded travel advisors who share our philosophy of providing a level of customer service seldom seen today.

Places I Have Traveled

Reviews and Recommendations for Randy Ney


of 30

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

excellent service

By: Sally

Reviewed on: 26 Nov 2013

Randy has been interested in arranging just experience that we hope for in our trip. His advice has been sincere and insightful. He has been quite frank with us about certain recommendations and shared with us his personal experiences where applicable. We will definitely use him again.
  Loading comments. Please wait...

Randy is wonderful. Best I have ever seen

By: Phil

Reviewed on: 05 Dec 2013

Just cant get a better fellow than this. Also his staff is first rate. I mean really first rate.

By: Not provided

Reviewed on: 16 Dec 2013

Randy and his staff always create a fabulous itinerary for trips. He knows the best hotels, guides and restaurants. If he doesn't know something he will either refer you to someone that does know, or he will go out of his way to find the answer. It is always comforting to know that a well traveled person is planning ones' trip. Highly recommended!!!

Highly Recommended

By: Wally

Reviewed on: 31 Dec 2013

We only travel with Randy. He is the best there is and fantastic attention to detail and a wonder staff.

Highly Recommended

By: Mike

Reviewed on: 03 Jan 2014

Randy and his staff did a great job planning our Destination Christmas in New York City. The stay at the Sherry-Netherland was perfect as were the dining, play and museum suggestions.

Highly recommended, however

By: Phil

Reviewed on: 05 Jan 2014

I love Randy but if he keeps sending me these evaluation forms I will say something stuffy.

Highly Recommended

By: Michael

Reviewed on: 13 Feb 2014

Randy Ney and his team are outstanding. Very professional and very helpful. They will do what it takes to make sure the customer has a wonderful experience. I would recommend them without hesitation or qualification.


By: Ron

Reviewed on: 19 Feb 2014

Randy and his team at Universal leave no stone un turned when they help plan your trip.   Truly professional and also informative.   Universal is the best

An excellent, top flight agent

By: lesha53

Reviewed on: 25 Feb 2014

Randy Ney is one of the finest agents I have had the pleasure to work with. He pays attention to every detail and works hard to ensure that the client has the most extraordinary experience. His entire staff is helpful and takes care of all the details. He makes every trip more enjoyable! We are planning a trip right now to China and taking our young adult children and he makes sure that they will have a great time also by looking for several different proposals. 

Highly Recommended

By: Morris223

Reviewed on: 16 Mar 2014

Randy is a unique travel consultant: he is well educated, he comes from an affluent background, is well traveled from an early age, has run and sold businesses, and has worked on sales floors as well as the boardroom of a large multi-state family retail business.  This is all said to explain how Randy works with officers and senior staff of hotels, airlines, global travel consultants, and five star restaurants.  His easy confident manner soothes over any stressful travel exigency whatever the source.  Randy is the first stop for any consideration of travel, irrespective of destination or group size.  Truly nonpareil.

Highly recommended

By: Wayne

Reviewed on: 26 Jun 2014

we actually had a medical issue arise that required us to cancel. We had non refundable first class tickets , but Randy got us a full refund. Great service!

True Professional

By: Mike2727

Reviewed on: 17 Oct 2014

Randy and his excellent staff did a incredible job for us. Every detail was taken care of, and when we had to make last minute changes, Randy simply made it happen!

Consumate host

By: Dogman

Reviewed on: 26 Feb 2015

Over the top. For someone who never had any interest in going to India I was impressed by the care that had gone into the trip. Obviously there were many behind the scenes people who made the trip go smoothly. The places we stayed made the trip. I have never had such hotel rooms and never stayed in such places from yesteryear. Someone probably Randy and A&K picked well. Best yet I would recommend Randy and his company to other interested parties. In fact I have.

Great trip


Reviewed on: 23 Jun 2015

All worked well on this trip. The A&K folks were very reliable and flexible when we needed to change our schedule. Tour guides were very good. Hotels were friendly and had lots of perks. Good sightseeing and learning trip.

Best on the Bucket List

By: Kris

Reviewed on: 18 Sep 2015

The Orient Express was all that I hoped it would be... and more! Best sleep, best staff, best food, best friends.

Fantastic vacation

By: Les

Reviewed on: 21 Oct 2015

Universal Travel always makes the greatest recommendations as to trips and accommodations. Confirmations are always spot on, which makes traveling so easy. Could not rate them any higher. Total class act.

Great as always

By: John

Reviewed on: 30 Dec 2015

Always reliable for selection of just right hotel and travel. Never have to worry about details.

Journey to the Holy Land

By: Stevie

Reviewed on: 26 Jan 2016

It was a truly amazing trip and Randy and his team made the whole experience very easy from the arrival in Israel until the departure . We did change up our plans and it was handled very easily with the folks on the ground. I would definitely use Randy again.

my travel cup runneth over

By: LLA nyc

Reviewed on: 04 Mar 2016

Universal Travel is a supportive, caring, thorough and sophisticated Travel Agency!. Whether my plans are quite luxurious or rather humble, your agency (and Lisa Daumann, my specialist), offers the same time, understanding respect and attention to detail. I never travel alone, when I am only a phone call or email away from your brilliantly managed team:. You are.my virtual companions! .

Tara Hyland was wonderful

By: Bonnie

Reviewed on: 06 Jan 2017

Trip was fabulous. Everything was taken care of as planned. Had a great time.

Family Christmas Adventure

By: Diane & John

Reviewed on: 10 Jan 2017

How do you make a long planned family holiday vacation to the Galapagos Islands even better than expected? Charter the Yacht, Integrity, add Captain Angel and his crew - and be lucky enough to have Patty as your naturalist. What a trip - excellent accommodations, terrific food, well thought out activities. INCA could not have done more to make this the "Vacation of a Lifetime" for our far flung children, their spouses and seven grandchildren. This is truly a time for all that we will never forget.


By: Paige

Reviewed on: 08 Mar 2017

Randy and Lea along with Christie England are the best in the industry bar none. Every detail is planned perfectly. When the two are traveling with us, we are void of any anxiety or stress!


By: Scott

Reviewed on: 10 Jul 2017

Randy arranged an outstanding trip for my son and me. It could not have been any better

Munich - Ireland trip

By: Coach

Reviewed on: 02 Aug 2017

Actually we worked with Lisa Daumann and she was great. Somewhat complicated trip but all the recommended hotels were great. Overall great experience and we will certainly use her again.

Thank you, Randy

By: Al

Reviewed on: 04 Aug 2017

Randy is an outstanding travel professional. He is thoughtful, understanding, and eager to please. Never pushy or obtrusive, he makes cogent suggestions in a manner that conveys these positive characteristics. There is none better.

Executive Assistance's Review

By: Mar

Reviewed on: 28 Feb 2018

I always work with his staff; they are the best! Knowledgeable and very helpful. Randy plans the trip itinerary. Always well thought out and impressive. Pays great attention to details.

Fabulous trip to Italy and Malta

By: Nick

Reviewed on: 31 Jul 2018

Randy covers every detail...beautiful hotels, wonderful guides and drivers. Sheer perfection.


By: don mccrory

Reviewed on: 16 Sep 2018

perfectly managed always pleasant

Ireland 2018

By: George

Reviewed on: 17 Sep 2018

Randy is a master at designing a trip. Every detail is covered and he stays on top of everything during the trip. If adjustments are necessary, he makes them swiftly.

Working with Randy Ney, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more
  • Antarctica
  • Australia
  • Morocco
  • New Zealand
  • France
  • Egypt
  • India
  • Israel
  • Italy
  • Japan
  • Kenya
  • Rwanda
  • Russia
  • South Africa
  • Turkey