Nicole Pierce 

Syracuse, NY United States
Why work with an advisor? 
Travel Specialties
  • Adventure
  • Beach & Sun
  • Family Travel
  • Honeymoons
  • Sports & Outdoors

  • No Destinations
Selling Travel Since
  • English

My Background

I have been in the Travel industry for 20 years and with BTI for 10 years. A couple of my favorite trips have been to Hawaii, St Lucia and Turks and Caicos!! I love to travel, and have recently started traveling with my children, they now have the travel bug too!

I would love to assist you with your next vacation and help make it a memorable one!

Places I Have Traveled

Reviews and Recommendations for Nicole Pierce


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expert friendly service

By: semd

Reviewed on: 10 Aug 2014

returns every call; responds to emails quickly. Knows just what I want in transportation and hotels.

Expert friendly service

By: delene876

Reviewed on: 11 Feb 2015

Nicole has been awesome. She was wonderful in planning this trip and many others for us. I would highly recommend her for all of your travel needs!

great cruise

By: David

Reviewed on: 05 Jul 2015

Made many of arrangements with Tauck before turning the package over to Nicole. She took over and finalized things and kept me up to date on all subsequent events and needs. Made some additional arrangements re close connections. All went well. The family style cruise was a wonderful way to go. A real cross section of ages on board resulting in a lively and fun cruise.

Everything was outstanding!

By: DoubleD

Reviewed on: 20 Aug 2015

Excellent vacation all around. Great service before the trip from Nicole. Hospitality at the hotel was outstanding from the minute we walked in the door. Beautiful room with complimentary fruit plate, and also Diego our Conceirge was outstanding in all aspects from restaurant recommendations and reservations, to setting-up a rental car. Everyone at the hotel showed top-notch customer service, and seemed to really care about making our vacation fun and relaxing. Jose the restaurant manager even made the statement that we were on vacation and shouldn't be working as he poured coffee for us during our complimentary breakfast. Meeting the Hotel Manager on our last day was an added bonus, as he even wanted to make sure that we were happy with our stay at the W South Deach. As I've said, the trip was outstanding all around, and would recommend the W South Beach to anyone!
Not Recommended

A dissatisfied customer

By: Riley

Reviewed on: 12 Jan 2016

I have worked with BTI and specifically Nicole Pierce, for many years. For the first time I found this experience to be disappointing. The flights became an issue for several reasons and continued to be an issue through to and including our departure from Punta Cana. The property we visited was well represented but somewhat dated, the service was exceptional, the food was marginal, the weather was very nice, pools etc. were good. All in all it was a good trip. However, I mentioned to Nicole several months ago that I don't believe she was an advocate for the customer and I still believe that to be the case. In the future I intend to either make the arrangements directly or likely to use another firm

Attentive beginning to end!

By: Double D

Reviewed on: 06 Oct 2016

Nicole booked our seven day Mediterranean cruise and airline flights and was attentive to our needs and concerns before the trip. After a fantastic time on the ship, a great itinerary, shore excursions, and an overall great vacation, Nicole called to make sure that everything went well with our vacation. A true professional and always great to work with to plan a vacation or trip.

Gotta love Nicole!

By: Linda

Reviewed on: 13 Mar 2017

Nicole is always positive , helpful and detail oriented. I have recommended her to several people.


By: Dan

Reviewed on: 20 Aug 2017

Nicole is outstanding! We have booked many Virtuoso trips through Nicole and she has been very professional and always helpful. As a plus, she is always bubbly which is nice when planning a vacation.

Contrasts of Italy

By: Pattie

Reviewed on: 28 Sep 2017

Nicole Pierce has always been professional, kind and helpful. She knows us and what we like in a vacation.

Nicole is Great

By: Dan

Reviewed on: 29 Oct 2017

Nicole has coordinated many trips for us. She is outstanding in her personality, effectiveness and thoroughness. I would highly recommend Nicole for anyone scheduling a vacation.

Nicole Pierce is the best

By: Winelover

Reviewed on: 04 Nov 2017

Working with Nicole is always a pleasure. She is always looking for best deals for us and will call us with new and/or different suggestions to enhance our travel. Nicole always keeps us apprised of changes in airline schedules or change in cruise ship departure ports. She reminds us when final payments are due and checks to see our passports are not expired. She is anxious to hear the results of our travel experience and even wants to see our photos. I often recommend her to people who are looking for a travel agent.

Big help for a big trip


Reviewed on: 01 Mar 2018

Excellent experience. She must have a great spine because she bends over backwards to help.

Working with Nicole Pierce, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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