Zeze Kattan 

Toronto, ON Canada
Why work with an advisor? 
 97%
Recommended
90
Reviews
 
Travel Specialties
Interests
  • Beach & Sun
  • Family Travel
  • Honeymoons
  • Ocean Cruising


Destinations
  • Aruba
  • Italy
  • Saint Martin
  • Mexico
  • Cuba
Selling Travel Since
1985
Languages
  • Arabic
  • English

My Background

Though I live in Toronto, I’m a huge fan of sun vacations and am happiest when I am selling a holiday to the Caribbean or Mexico. We have a huge array of excellent value packages right up to five star resorts and the best in big-ship Caribbean cruising. I’m also very knowledgeable about all-inclusive resorts (and am a Sandals expert) and know that there are so many to choose from it can be almost overwhelming. You can rely on me to help narrow down that choice to the perfect one for you.

I’ve been in travel all my working career. Born in the Middle East, I speak Arabic and have access to excellent fares from North America to that part of the world.

I look forward to helping you with your next vacation!

Places I Have Traveled


Reviews and Recommendations for Zeze Kattan

97%

of 90
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Very highly recommended

By: Theressa


Reviewed on: 03 Sep 2013

All of the arrangements made by Ze Ze were perfect. She gave good advice on many iassues we had prior to our going and we will certainly use her services in our future travels

Very highly recommended

By: Maxwell


Reviewed on: 05 Sep 2013

All of the bookings/arrangements made by ZEZE were excellent and we would use/recommend her to make our travel plans again

By: Jeanine


Reviewed on: 29 Oct 2013

Zeze K. was very helpfull in booking our trip and following with all the information needed for an easy trip Thanks Zeze

ten star

By: cool


Reviewed on: 01 Dec 2013

have booked trips with Zeze for more than 10 years....excellent service....great suggestions....would and have recommended her to many of my family and friends....she's a keeper....love from the Hart

excellent service

By: hpw


Reviewed on: 20 Nov 2013

I have been a client of Zeze for many years, She is always helpful and professional.

Zeze's great!

By: Gabele


Reviewed on: 20 Nov 2013

Every time we have called Zeze to book a flight she has been ultra caring and considerate, taking all our special needs into consideration and - best of all - arranging the trip we want at the best possible price.

By: Not provided


Reviewed on: 23 Nov 2013

Hi, Thank you for asking about my last trip , in fact every thing was perfect timing ,stop over and the airline ,thanks to Mrs Kattan and I hope I will continue calling her when ever I will travel.

Very Highly recommend

By: Old government employee


Reviewed on: 22 Nov 2013

Zeze is extremely professional and works diligently and quickly to convey the best price for the travel required. Have been utilizing her services for many years and have never been disappointed. She is a true gem in this business. She tells it like it is and every trip booked for you is like a trip she books for herself. The care and effort she provides exceeds expectations. Sincerely thank you.

Highly recomended!

By: lugati


Reviewed on: 01 Dec 2013

She is the best!!! She is very friendly, helpful and gives you a sincere advice! She has a great knowledge about what she does!

Highly Recommanded

By: Glor


Reviewed on: 22 Nov 2013

We have been with ZEZE for a number of years and feel very confident that she is doing all she can in getting us the best deal going. She is always so friendly and upbeat, it is a pleasure doing business with her. We were recommended to her by my sister-in-law who has been with her even longer then us and we recommend her to our friends also. She is an asset to Vision 2000. Lucky you!!!!!

Helpful.

By: JMH571


Reviewed on: 21 Nov 2013

The trip was the second time we went to the same resort because it was wonderful the first time. She helped make all the arrangements and even got us a ground floor room (there are only 6 in the entire resort) because of my mobility issues.

Great communicator

By: Cool dude


Reviewed on: 01 Dec 2013

Zeze telephone conduct is very responsive and quick to assist in finding the best combo of vacation to flight pricing available, to what ever destination we desire . Great booking through her.

Was Thorough with booking of trip

By: Jennie


Reviewed on: 01 Dec 2013

Zee Zee was very helpful when I needed assistance on booking this trip. She has a pleasant personality We had a good time on our vacation and hope to have many more.

Highly recommended 5 out of 5 Stars

By: Farmerjohn


Reviewed on: 22 Dec 2013

I have been dealing with Zeze for decades, even before she was with Vision. Always correct no mistakes , good advice when it is requested. Recently the booking I was trying to make was unavailable, Zeze made some calls and got the booking for us.I have recommended Zeze to others and they are quite satisfied as well!

always helpful

By: Not provided


Reviewed on: 20 Dec 2013

Zeze is wonderful! She's always there to help make the best of our vacations!

Always i like to deel with this lady for my travil......

By: Naji


Reviewed on: 20 Dec 2013

Since more than 9 years I and all my family deals with this lady and we found her very good and gives us the good prices and booking.

highly recommand

By: chucky


Reviewed on: 20 Dec 2013

Zeze is always courteous and helpful. A pleasure to work with her.

Fast Efficient Service

By: kgh


Reviewed on: 05 Jan 2014

Zeze completed our trip arrangements despite all the power problems in Toronto and the rush at the end of the year. It was a pleasure to have her help on this trip.

excellent

By: martin


Reviewed on: 05 Feb 2014

My wife and I have used Zeze for travel advice and to book flights, resorts,etc  for at least 20 years because she is unfailingly responsive and helpful. I consider myself a discerning consumer and am an avid internet user and I put Zeze's recommendations to the test and have found that she provides value for money as well as quality.

fifteen star service

By: Cool


Reviewed on: 29 Jan 2014

Fifty stars (none of this 5 star service) cannot begin to state my extreme pleasure once again with the service given to me by my July 23rd friend, Zeze. I have recommended her to many of my friends over the past number of years (more than 15 years!!!!). She is super..

Highly recommend

By: Neil 45


Reviewed on: 30 Jan 2014

We have been booking our trips with Zeze Kattan for a number of years now and plan to continue as long as we can travel. One phone call to Zeze and everything is covered. She searches for the best deals available. My husband's sister has used her even longer.You want the best vacation? Call Zeze Kattan.

Excellent Experience

By: Angeline


Reviewed on: 05 Mar 2014

From the initial call to the final booking, Zeze was helpful, friendly and made the process of scheduling my vacation wonderful. I'm looking forward to setting up my next holidays with her.

Great service

By: Mike


Reviewed on: 12 Mar 2014

It was a great experience booking through Zeze and will definitly book with her again

Six star service

By: Cool Heart


Reviewed on: 14 Mar 2014

very highly recommended

By: meg


Reviewed on: 17 Mar 2014

Zeze is very professional and  thorough in her duties a a travel agent.She is warm, courteous, and  enthusiastic, makes the customer feel valued.All details are checked and reviewed at time of booking, including passport and insurance needs. She takes the time to find the best available prices and dates and always returns inquiry calls a soon as possible.I highly recommend her to my family and friends  and always call her to make my travel arrangements.

highly recommended

By: Kitchener


Reviewed on: 18 Mar 2014

Highly Recommend Zeze

By: Razan


Reviewed on: 28 Mar 2014

Highly Recommend

By: Cheekychops


Reviewed on: 14 Apr 2014

My experience booking the flight with Zeze was as always very professional and friendly.  Making sure all my questions were answered and everything done in an efficient and timely manner.  I would not hesitate to recommend Zeze to any of my friends wanting travel information.

just the best

By: martin


Reviewed on: 14 Apr 2014

Zeze has been our exclusive agent for over 30 years so that more than any words should tell the tale. She provides value for money alternatives, is unfailingly pleasant and is quickly responsive. However, she has a major impediment - the parking at the new place is a nightmare.

By: Not provided


Reviewed on: 22 May 2014

We have been with Zeze for many years because she is helpful when needed.We highly recommend her for anyone looking for travel help.

As always- wonderful service and follow up.

By: N/ a


Reviewed on: 18 Aug 2014

Hi Zeze, We had a wonderful time in Florida with the family. We stayed in a rented house attached to Southern Palms resort- great place for kids. Visited Disneyland and Sarasota beach- a tad hot ! The only glitch was one suitcase was not on the flight - arrived the next day. Otherwise all went really well. Margaret

Great Service....Great Trip!!

By: St-Jean


Reviewed on: 08 Dec 2014

Hi Zeze.....yes my trip was very good. The resort was definitely 4.5. Service was great etc. The flight over wasn't great turbulence and they were training the stewardesses so service was quite late. The landing was harsh as well. But once we arrived all was well and the return flight was much better. Want to thank you personally once again for clearing up the errors with my booking. Looking forward to our next booking. Sincerely, Tracie
Not Recommended

Disappointing

By: n/a


Reviewed on: 14 Dec 2014

food wasn't very good. Weather was rainy. Service was great. Staff very friendly and efficient. Wont' go again.
Not Recommended

great service

By: Farmer John


Reviewed on: 19 Dec 2014

Excellent service from Zeze 20+ years Riu Palace Costa Rica 2 I/2 out of 5 Didn't get the room requested even with Riu Class. Finally with a discussion with management got the room. Hotel lacks the feeling of luxury that at one time was a Riu palace. Many services that are listed are now by request only, ie turn down and cava [champagne]. Room finishing cheap looking and feel, drawers didn't work properly etc. For the fist time in over 50 visits south we were ready to come home after one week!! Simply not worth the money, and a major disappointment. Would never return there. costa Rica yes Riu NO! Staff very good and their service excellent , Management questionable. I think the penny pinching of TUI is starting to show. Could easily got the same for less and not the 5 3/4 hour flight on Sunwing's wooden benches. The most uncomfortable planes I have ever been on. Will seriously have to consider another hotel chain on the next visit south!!

Great service!

By: salsakka87


Reviewed on: 31 Dec 2014

Great service - no complaints

Zeze

By: Roland & Viola


Reviewed on: 22 Feb 2015

All went well. Enjoyed our trip. Would like to fly again with Philippine Airlines. For sure we will call you again for our next travel. Thanks.

Helpful reassuring service

By: Andrea


Reviewed on: 26 Feb 2015

Zeze was very helpful at finding us the right resort for our budget She was accurate with her advice and prompt with replies I would have no hesitation recommending her to someone interested in travelling to Cuba

Excellent Service

By: seahawk1


Reviewed on: 20 Mar 2015

My wife and I just returned from our first Caribbean Cruise with Carnival Cruise Lines and the experience was simply awesome. We have Zeze Kattan, of Vision Travel Solutions to thank for helping to ensure that our trip was problem free and enjoyable. The professional and courteous service she provided in handling our bookings and hotel arrangements were very much appreciated. We would happily recommend her services

The Pride of Panama cruise, by Thomson Cruises

By: Mike A


Reviewed on: 01 Mar 2015

Hello Zeze, The trip was great only one of the excursion were disappointed with and we complain about and the tour guide refunded 50% of our money. Yes can recommend this cruise to other and will problem use them again. C-Ya. Mike A

Relaxing Cruise

By: Eddie


Reviewed on: 19 Mar 2015

My wife and I just returned from a three-week relaxing, albeit somewhat boring, cruise in East and West Caribbean on board Oceania's M/S Riviera. The ship is very nicely appointed with elegant furniture in its various lounges, mirror-shine granite floor tiles, Lalique crystal and Murano glass, and excellent cuisine by renowned French master chef, Jacques Pépin. We did not experience any turbulent waves or rain and the temperature was always around 30ºC - just beautiful after the killer cold we had in Canada in February.

Trip went well and was easy to plan!

By: M.E.


Reviewed on: 29 Jun 2015

We were looking for a nice tropical all-inclusive for our honeymoon and Zeze found us a resort and room in Antigua that met and exceeded our expectations. She was also wise to book through Air Canada Vacations as that ended up benefiting us greatly with excursions. Thanks Zeze!

A trusted expert!

By: Klas6


Reviewed on: 19 Jul 2015

Zeze has always given us great service for many years. She is thorough and a pleasure to work with!

friendly service Wonderfull lady.

By: lorna


Reviewed on: 04 Oct 2015

Nice place food was good. The rooms were excellent the people were nice. I would go there again.

Dynamic Travel Agent

By: Ovsep


Reviewed on: 11 Nov 2015

I've known Zeze for over 20 years. She's always been very helpful in finding trips, cruises, flights, options, solutions to connection issues, bookings of hotels, trains, etc... Keep up the great work Zeze!

Perfect place to 'Veg'

By: Derik


Reviewed on: 10 Jan 2016

4 of 5 starsReviewed 1 week ago NEW Manzanillo itself does not have much to offer, except a 20 min walk to Walmart or a short bus ride to a mediocre flea market. The Hotel is almost 5 star, and is working hard to achieve that status! Barcelo is set in beautifully manicured grounds, and is the perfect size ... neither too large, nor too small. Built in a typical 'U' shape with many pools, hot tub and restaurants inside the 'U'. There is a man made cove which protects a small beach, where snorkelling is quite good even close to the shore where it is quite shallow. Since the sea is rocky, water shoes are very useful. There are 3 restaurants and a buffet where the food is above average, although repetitive. Reservations are required for the restaurants. All of the staff bend over backwards to please, but if all else fails, the Sub Director, Eduardo Sanchez is most understanding. FOR FULL REVIEW ... SEE TRIP ADVISOR DO NOT BOOK THRU' SUNWING

Zeze Kattan

By: Carol


Reviewed on: 04 Feb 2016

Service was excellent.

Fabulous service

By: MLS


Reviewed on: 15 Feb 2016

Zeze is extremely patient and able to find the right deal and flights required. I highly recommend her. She exceeds expectations and ensures everything goes smoothly.

like staying at a Palace

By: Anne


Reviewed on: 04 Mar 2016

Enjoyed our stay very much. It was an all inclusive 4 week vacation that we had and we thought we were staying at a Palace. Food was the best we have had at any all inclusive we have stayed at, the people were very friendly, and it is the cleanest resort we have ever stayed at. No blaring music and we did things at our own pace. Improvements could be done in that free transportation should be provided into town being it is quite a distance from everything. We had to pay $22.00 American each to get us there and back and this was offered only if 4 people could be found who wanted to share the bus.. Free Internet should be considered due to the outlandish cost to use the Resort computer ($30.00 hr.) People using other computer systems get a much better deal than those who have to rely on hotel computer. We ended up paying the $22.00 each to go to town and found an Internet cafe where we paid $ 12.00 for 3 hours. Did enjoy ourselves.

Sunning staff in Toronto friendly and helpfull

By: Neil


Reviewed on: 15 Mar 2016

The major issue the lack of staff at Manzanilo Airport. The Elite station was not staffed. With the Montreal flight and Toronto in a small poorly staffed Airport is not well organized.

excellent and very professional service as always.

By: maximus7


Reviewed on: 18 Mar 2016

Always an enjoyable experience dealing with Zeze.

Awesome

By: o_canada_a


Reviewed on: 31 Mar 2016

Zeze is fantastic. She listens and then makes suggestions and is looking out for your best interests. I highly recommend her as she always exceeds expectations.

Friendly & rapid service

By: Dim


Reviewed on: 30 Aug 2016

The service was satisfactory and helpful.

Wonderful Trip

By: no nickname


Reviewed on: 11 Sep 2016

We had a geat time, and the state room was perfect. Meals, entertainment, excursions, and service were all wonderful. We'll probably always sail with Princess Cruises. Bill and Ruth Rivers

Professional friendly individual..one of a kind

By: Cool


Reviewed on: 06 Oct 2016

How can I begin to compliment a representative like Zeze of a Vision Travel? She has looked after my numerous travels for more than TWENTY years...all over the world. She is efficient always...professional always...with helpful suggestions. She promptly responds to my queries...with good suggestions. What more can I say!!!! I have recommended her often...and will continue to do so... SHE IS ONE OF A KIND!!!!

Hard Worder

By: Ampagoom


Reviewed on: 07 Oct 2016

Zeze is a friendly, hard working, dedicated agent who will go at great lengths to either find the solution of an issue or provide more information about an upcoming trip. She is always ready to hear one's questions, complaints, inquiries, and so on and will act on them immediately.

Professional and great advice

By: o_canada_A


Reviewed on: 24 Oct 2016

Zeze was extremely personable and professionable. She recommended several suggestions for a week long vacation throughout warm areas of the world. Settling on Costa Rica, she ensured that we received the best price and steered us to a fabulous Riu resort. A great vacation was had by all. Thank you.

Zeze

By: Cool


Reviewed on: 12 Nov 2016

Have not taken trip yet....!

perfect service

By: newfie


Reviewed on: 12 Nov 2016

zee zee did a perfect job we will rebook in the furture and we tell all our friends.

Very pleasant and accommodating.

By: Samco


Reviewed on: 28 Nov 2016

Great service with friendliness. Very knowledgeable and accommodating to my needs. For sure I will use zeze again.

COULD NOT HAVE HAD A BETTER TIME

By: ANNIE


Reviewed on: 13 Dec 2016

Enjoyed our 17 day Cruise immensely. Portugal thru to Brazil. Came home with a beautiful tan. Even had a young lady stop me to ask if I received my tan in South America. Enjoyed the free shore trips / excursions. Free Internet, etc. Thank you very much for all the freebies. I loved spending the money mostly on the ship. Made some good purchases. Loved travelling Oceania. This was our fifth Cruise. The staff are fun people to be with and went out of their way to help you if you needed it. The food we had was great. Could not ask for anything better. As a matter of fact I think it was even better than the last cruise. Enjoy it very much. Thank you

St. Marteen vacation

By: Juanita


Reviewed on: 25 Jan 2017

Excelente service very helpfull and knowleable

Very Positive

By: O_CANADA_A


Reviewed on: 23 Feb 2017

Zeze is a joy to work with. She is very professional, personal and provides great service.

Sandles Jamaca

By: Dusty


Reviewed on: 27 Feb 2017

She is the best!!

Jamaica Trip

By: Maria G


Reviewed on: 16 Mar 2017

Zeze is always amazing. She takes the time to listen and fulfils all our requests from reserving our desired seats on the plane to booking the kind of room we want. Zeze provided us with sufficient information about the trip and, therefore, we knew exactly what to expect. There were no unpleasant surprises which is always a good thing. Zeze always returns e-mails and phone calls promptly. Zeze is very good at answering our questions or concerns. It is a pleasure dealing with Zeze!!

Availability

By: graddad


Reviewed on: 03 Apr 2017

Fine. She took care of the details

Great Time

By: Pendletons


Reviewed on: 31 May 2017

Working with Zeze is always a pleasure. She always advises us if there is something better or if the time is not good. We have dealt with Zeze for over 20 years and would not book with anyone else. We have also recommended her to family and friends. She is very helpful and we trust her advice. A very happy customer.

European Trip

By: Debbi


Reviewed on: 05 Jun 2017

Zeze was excellent at following up each detail of our trip. She really cares, and her advice is excellent. Would not hesitate to use her again ... very knowledgeable! Great trip, thanks Zeze

Zeze is awesome

By: Happyclient


Reviewed on: 05 Jun 2017

Zeze is amazing. She is quick to respond and always provides great options. I can always count on Zeze to take care of every detail

Our 'Go to' Travel Agent

By: klas


Reviewed on: 27 Jun 2017

Zeze is always thorough, to make sure we get the best trip! She goes the extra mile, so we are consistently confident that our trip will go smoothly!

Truly caring

By: sal


Reviewed on: 06 Sep 2017

A pleasure to deal with such a caring and knowledgeable travel advisor

Zeze

By: Shilagh


Reviewed on: 19 Aug 2017

She is the best...very thorough, helpful, always available and genuinely cares about your travel experience. She will go the extra mile to assist you in any way you need.

Vacation

By: Shilpa


Reviewed on: 28 Aug 2017

The experience was amazing. We're happy with the location, the resort and the budget in which we did our vacation.

Cuba

By: Pina


Reviewed on: 14 Oct 2017

We went to Cuba shortly after Hurricane Irma. Zeze kept us informed on the progression of clean up and flight details. She is a very caring travel advisor. Thanks Zeze. Looking forward to booking my next holiday with you.

GREAT TIME HAD

By: LUCY


Reviewed on: 27 Nov 2017

WORKING WITH ZEZE WAS GREAT. SHE GOES OUT OF HER WAY TO HELP YOU.

Holiday in Dominican Republic

By: X


Reviewed on: 30 Nov 2017

Very pleasant. She is a great travel agent,,,very informed and pleasant to deal with. We have booked many trips with Zeze, and have always been very happy with her expertise with our travel arrangements.. looking forward to booking with her again.

Working with perfection

By: Cool


Reviewed on: 11 Dec 2017

My title above says it all, having dealt with Zeze for many many many years. She is extremely competent and deals with any and all travel situations professionally, promptly and to my total satisfaction. I have referred others to her, including some of my family, relatives and friends---who received her usual great service. If you want anything further please let me know!!!!

all details covered

By: sal


Reviewed on: 03 Jan 2018

excellent preparation

jamaica Trip

By: Dusty


Reviewed on: 26 Feb 2018

fantastic as usual.

Goo

By: Vonie


Reviewed on: 02 Apr 2018

She was very good and very helpful She willing to send my paperwork

BRING HAT, SCARF, GLOVES ALONG

By: KIMO


Reviewed on: 11 Mar 2018

ZEZE KATTAN IS A WONDERFUL PERSON TO WORK WITH. SHE CANNOT DO ENOUGH TO HELP YOU NO MATTER WHAT THE PROBLEM WE ARE VERY HAPPY TO HAVE HER AS OUR ADVISOR.

Movitated Advisor.

By: Mike


Reviewed on: 16 Mar 2018

we have worked with Zeze for many years and she has always tried her very best to meet our requirements. We'll continue to seek her guidance for all our future vacations.

2018

By: Tracie


Reviewed on: 16 Mar 2018

I have booked several tours with Zeze and she is always pleasant, professional and provides good information with her experience and expertise. She takes the stress out of holiday planning. I would recommend her with no hesitation. Thanks for the excellent service.

Highly recommend

By: Andrew


Reviewed on: 26 Mar 2018

Excellent experience Quick to call back and get all required information. Very professional and courteous

Happy

By: Cool


Reviewed on: 14 Apr 2018

Zeze is simply stunning..working only with the client's interest at 110% percent. Have dealt solely with Zeze for more than THIRTY years and cannot praise her care enough. She simply goes out of her way every time. I am delighted and have never been disappointed!!!!!

Florida - Zeze

By: DM


Reviewed on: 04 May 2018

Wonderful to work with.

Great service

By: Andrew


Reviewed on: 04 Jun 2018

She was very profesional, addressed my conserns quickly and efficiently.

Great dealing with Zeze

By: Z


Reviewed on: 04 Jul 2018

It was a pleasure dealing with Zeze again. She acted quickly to recommend and find the best travel options. Very knowledgeable and professional in her communication and travel industry.

Ireland

By: Irish


Reviewed on: 15 Aug 2018

Always amazing

always a pleasure

By: Elaina


Reviewed on: 28 Aug 2018

Zeze consistently goes above and beyond. It is always a pleasure dealing with her and always my first choice!! She is knowledgeable and promptly responds to any inquiries.

Scandinavian Adventure

By: DLA


Reviewed on: 16 Sep 2018

Professional as usual.

Working with Zeze Kattan, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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