Marlene Singer ACC

Glencoe, IL United States
Why work with an advisor? 
 97%
Recommended
41
Reviews
 
Travel Specialties
Interests
  • Family Travel
  • Culture, History & Arts
  • Independent Tours
  • Ocean Cruising


Destinations
  • No Destinations
Selling Travel Since
1966
Languages
  • English

My Background

Travel, culinary arts and personal relationships all rely on the same principles: curiosity, willingness to work out solutions, loyalty and perseverance to a plan and purpose that delivers reward and fulfillment.  The ingredients for a successful trip or vacation necessarily include a good measure of knowledge of place and culture, strong organizational skills, careful listening and sensitivity to client needs, plus healthy amounts of pleasure in adding spice and sweetness!  To aid the collaborative process I bring the results of trips planned and many personally travelled to every corner of the world for celebration, adventure, relaxation, discovery and romance.  Let me "cook up" a satisfying experience using tools and relationships nurtured over many years that are ready to be combined in a unique and delicious fashion for you. 

                           ***  There's a fascinating world awaiting your visit ! ***

Places I Have Traveled


Reviews and Recommendations for Marlene Singer

97%

of 41
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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I would use Marlene again!

By: Jan


Reviewed on: 12 Oct 2013

Marlene scheduled private guides as well as a hotel stay while we visited Spain. We had a marvelous time and would not have learned or saw as much without her aid. The guides were fabulous and took care of all entrance tickets, cabs, etc. for us. Although we had a condo we were staying in, she recommended a hotel one night for the three cities that she had set up for us to see. As a result, we didn't have to keep driving back and forth.

Great help

By: KarenEarl


Reviewed on: 11 Jan 2014

Marlene has helped us both in the past and now presently. She is very experienced and also very knowledgeable. She comes up with excellent suggestions and has always the greatest ideas. One of her best traits is very patient and kind plus a good sense of humor. How well she handles my excessive questions and requests is a tribute to her professional status. She is always very responsive to our calls and needs in a very timely manner. Lake Shore is very lucky to have her and so are we.

Highly recommended

By: Webly W Webly


Reviewed on: 05 Mar 2014

Could not have been better planned, or executed .She is the greatest.  We have reccomended her many times, those peoplealso love her arrangements.Webly W Webly

Highly recommended.

By: Felicia


Reviewed on: 08 Mar 2014

Marlene does a great job!  Thoughtful, persistent and creative!

Florida trip

By: KarenEarl


Reviewed on: 13 Mar 2014

Due to illness our trip had to be canceled and rebooked for a future date.   However all the pre-trip ground works that Marlene did were top notch.  The hotel, air travel and car that were set up were all perfect.  When we re-schedule I know that every aspect will be just as good.  So here again a big thanks.  
Not Recommended

No value, had to do most of the work ourselves

By: Well travelled


Reviewed on: 19 May 2014

For the $1000 commission that was collected by Marlene and her agency we got very little. So little in fact that we had to follow up with the booking, speak with Island Destinations themselves, deal with errors in the booking mid trip, etc.  Very poor.  This is the second trip of late where we have experienced this.  A travel agent should be making sure that the booking process is simple and stress free, should be proactive and should be making sure that they are working for their client.  We shouldn't have to act as the agent and do this.  Very poor that when issues arose we were just told to contact Island Destinations.  We won't be using Marlene or Northshore Travel again.  And based upon our experiences we aren't sure we would ever us a travel agent again. 

Friendly service

By: Jan


Reviewed on: 19 Sep 2014

My husband and I celebrated his special birthday on a barge trip to Burgundy, France. The trip was recommended to us by a friend who is also a client of Marlene's. I knew the barge was ultra deluxe and it was! Marlene made all the arrangements for us!

Excellent service and advice

By: Jeri


Reviewed on: 03 Oct 2014

Marlene is very knowledgeable about travel - where to go, what to see and do - and how to get it planned. She also has the contacts and connections to make your trip just as you want it or need it to be. She always has good suggestions and valuable tips relating to where you are going. And she definitely "has your back" while you are away. (She helped me get back home when I couldn't make flight connections due to a recent airline pilot strike in Europe.) I've used her excellent services over the past ten years for major trips and will continue to do so.

New perspective on Argentina

By: South America


Reviewed on: 28 Jan 2018

As always, Marlene was very helpful in arranging our trip. We particularly enjoyed our time at the estancia, La Bamba.

Essential Expertise

By: MollyAndy


Reviewed on: 13 Oct 2014

Marlene Singer, is without a doubt, an essential component for successful travel! Her years of acquired knowledge benefits all clients and I personally would not go half-way around the world without her assistance. Both my husband and I really appreciated her help in our trip to Asia: Beijing, Shanghai, Japan, Hong Kong, Bangkok and Singapore. We are looking forward to an African safari in 2015 which Marlene has helped us plan. Using Marlene and Lake Shore Travel has been a wonderful experience --don't leave home without her!

Air tickets

By: Web


Reviewed on: 18 Oct 2014

Good job, clear directions

THE PERFECT travel agent

By: Thee Earl


Reviewed on: 12 Nov 2014

Marlene covers all aspect of a travel from start to finish(plus a call before & after). Our last trip was to Palm Beach, FL and the fourth time to the 4 Seasons. Marlene took care of everything--first class air, full size car rental, hotel up-grade plus helping us get our previous room again. I was upset because your website was down when i took our previous trip and i could not report her great work. Marlene did a marvelous job in a multi-phase trip. To & from different airports. 2) Limos to & from. 3) SUV car rental. 4) Hotel to meet special needs- for example connecting rooms, walk in showers, etc. 5) Theater tickets. 6) Private SUV all day New Your City tour. 7) Suggested list of restaurants. Every aspect turned out perfect. She gave us personal service with phone calls & emails just like a professional & experienced agent she is. Marlene has taken care of us before & certainly will in the future.

Getting rights

By: Webly W Webly


Reviewed on: 09 Mar 2015

Excellent service, everything promised and more. She is a travel agent who gets it right. Webly w. Webly
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Perfect location!

By: Jannubee


Reviewed on: 20 Apr 2015

Wonderful suggestion for a beautiful historic hotel. Excellent location near all of "must see" DC. Charming French bistro on premises for alfresco dining.

Over the Top

By: The Earl


Reviewed on: 20 Jun 2015

Another great service for our trip to Florida. We like to stay at 4 Seasons, Palm Beach---however this time they were totally sold out. We have certain features for sure so again Marlene came through with perfect ideas. Marlene suggested St. Regis, in Bal Harbour, Florida and again she came up with a perfect match for us. Every aspect of our trip was covered by her and all that was left was just enjoy the trip. When you consider every aspect of a vacation--here is where Marlene shows her professional and expert travel agent knowledge. It is a pleasure to know each time we will have such "over the top" care given to us.
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Exceptional Travel Service and Advice

By: Clg


Reviewed on: 23 Jun 2015

Marlene Singer made certain our trip throughout Europe was flawless. She went out of her way to make sure that the many connections were tied together perfectly. Marlene's knowledge of the business is priceless. Her hotel and restaurant recommendations could not have been better. We had a fabulous time thanks to Marlene!
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Nothing left to chance

By: Billd47


Reviewed on: 19 Jun 2015

As is her history, Marlene provided a seamless experience. Her recommendations, away from the cruise, were spot on.

Another perfect vacation

By: Thee Earl


Reviewed on: 09 Jul 2015

Every aspect of our trip was thought of and covered for us. We wanted to give our adult special needs daughter a vacation and Marlene came up with the perfect idea. Our first class air (3) was covered, our transportation to and from the airport and hotel was covered, our two rooms connected at the hotel was covered, etc & etc. Marlene went the extra mile and even called the Four Seasons Hotel to be sure all our special needs were in place and understood by the management. Here is another example of a professional knowing how to cover and kindly thinking of all our needs and planning all aspects of our vacation. As a result the only thing left was for us to enjoy and yes we did.

Trip to Hawaii

By: Claudia


Reviewed on: 14 Jul 2015

The vacation was perfect in everyway, again thank you for another beautiful/ memorable trip. Your'e the best! Claudia

Patient and helpful service

By: Karen


Reviewed on: 10 Sep 2015

Marlene did a wonderful job helping us plan a family vacation to Israel.

The best, most knowledgable, sophisticated and worldly travel advisor available.

By: dg


Reviewed on: 16 Sep 2015

Everything Marlene puts together is 100% first class and every detail is carefully considered and provided. If you want to travel and enjoy distant places at the highest level, there is no one to see other than Marlene.

A wonderfully organized trip

By: SJF53


Reviewed on: 24 Sep 2015

Marlene did her usual superlative job. All of the choices we made together were expertly planned. There were no surprises on the trip. It all came off beautifully.

Wonderful trip, expert advice!

By: Betsy14


Reviewed on: 05 Oct 2015

It was a pleasure working with Marlene who helped my husband and I plan a fantastic trip to the Italian Lake District in Italy. Marlene was knowledgeable, chose wonderful hotels for our consideration and made well-informed suggestions about our itinerary. She was flexible with her suggestions as our ideas evolved. We were the beneficiaries of outstanding service, which we felt followed directly from Marlene's long-standing professional relationships with the hoteliers we encountered. We will definitely plan future vacations with Marlene!

5 Star Tour

By: MollyC


Reviewed on: 12 Oct 2015

Tauck Elegant Adventure, September 25-October 7, 2015 Long flight, glad we had a day room at London Heathrow airport. Could get a nap and shower before the long flight to Cape Town. Great accommodations in all cities: Cape Town, Kruger National Park, Sabi Sabi, Johannesburg and Zimbabwe. Food was plentiful and very well prepared. Especially liked the wine pairing dinner at vineyard in South Africa. City guides were really excellent in all locations. The guides and trackers for our 8 safari game drives were outstanding. Learned so much from them and they made certain we were very up close and personal with the hugh amount of wild animals we saw. So exciting! Downside: very structured trip; needed much more free time. Our first group guided tour experience. Made some very good friends, since there were only 22 of us. Loved this trip--unlike any other we have ever experienced!

Viking Cruise - France

By: Larry


Reviewed on: 20 Oct 2015

We had a great time. The stops were fun and interesting. The boat and service was excellent! Thanks Marlene for setting it up.

Rhone River Cruise

By: Karen


Reviewed on: 19 Oct 2015

We enjoyed a lovely Viking Cruise on the Rhone River. Marlene was very helpful and provided professional personal service.

Another Great Trip

By: Thee Earl


Reviewed on: 05 Nov 2015

Marlene has the great ability of covering all aspects of a vacation to the very last detail. We again returned to our favorite Four Seasons Hotel in Palm Beach, FL. An example of all details---Marlene saw to it that we again were placed in our favorite room. The promptness of always returning my calls and even initiating calls to me is again going the extra mile for service. Again Marlene will be given a top notch grade of 100. Here is a great big--THANKS.

Quality Service

By: JudyL


Reviewed on: 01 Sep 2016

Marlene succeeded in every way. She suggested great hotels and tours for us. She did not steer us wrong. We felt that they gave us extra good service because of our connection to Marlene. During the planning process she was very attentive to my questions and answered them right away. She made it easy for us to go and enjoy our vacation. We both would highly recommend using Marlene. Judy and Joel

Vienna and Budapest

By: Traveler


Reviewed on: 05 Oct 2016

Park Hyatt in Vienna is very well located and a lovely hotel. Breakfast and service outstanding. Concierge very helpful with restaurant recommendations. Superior - MBZ Travel tours - Informative and knowledgable english speakers. Ritz-Carleton Budapest - well located and lovely upgrade to a suite. Service on concierge floor excellent. Hotel restaurant, Deak St. Kitchen, very disappointing. Lancaster Hotel in Paris very lovely. Had dinner in the two star restaurant - Service excellent but way too precious and overpriced. Lunch in the bar was perfect.

Too Soon

By: THE Earl


Reviewed on: 07 Oct 2016

Hi Marlene it is always good to hear from you. Of course I am always glad to enter a review but, I have a large problem that prevent me giving a review. My trip does not start till October 19th so too soon to review. The joke is on both of us----so here is to a good laugh for both of us. Thank you again for your great help you always give me. Earl (10-6-16)
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The Best!

By: BDD


Reviewed on: 06 Oct 2016

Everything went perfectly and without a hitch.

South Beach

By: Howard


Reviewed on: 24 Jan 2017

Marlene is a pro and a pleasure to work with.

Review

By: Gotlieb


Reviewed on: 04 Mar 2017

Marlene is the best and only travel person I would use. She is exceptional. Goes above and beyond. No detail is missed.

Mexico, Punta Mita

By: Mexico


Reviewed on: 15 Mar 2017

Fantastic! She was wonderful and our trip was amazing.

Southern California Winter Break

By: Pelican Hills


Reviewed on: 29 Mar 2017

Marlene is always a pleasure to work with. We enjoyed our stay at pelican Hill. the accommodations and service were excellent.

Greece

By: mike


Reviewed on: 02 Aug 2017

she was very helpful. Her recommendations turned out to be excellent. She worked with us patiently and guided us professionally.

Mediterranean trip

By: Hinky


Reviewed on: 24 Sep 2017

She is pleasant and assisted me with a trip I already had in mind.

Last vacation

By: THE Earl


Reviewed on: 13 Nov 2017

Marlene always does a wonderful job of helping us. However, this vacation had to be canceled as my wife became ill and had to go to the hospital. Everything turned out okay, but we now have restrictions. Marlene will help us again as soon as we can travel.

Fall trip to Europe

By: Fall European Trip


Reviewed on: 16 Nov 2017

Marlene hit the ball out of the park with our latest trip to Europe. The logistics and hotels were great. She also arranged for my wife and I to take our daughter wedding dress shopping in Milan. The personal shopper was amazing. The experience was the highlight of our trip.

Key West hotel

By: JJ


Reviewed on: 27 Nov 2017

Great. We were wavering between the the “other” hotel property and she confirmed we should book here. The upgrades compliments of doing business with Virtuoso made the stay even better. Thanks again!

Working with Marlene Singer, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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