Doreen Rich CTC

Toronto, ON Canada
An independent affiliate of Vision Travel Solutions - Toronto
Why work with an advisor? 
Travel Specialties
  • Sports & Outdoors
  • Spa Vacations
  • Hotels
  • River Cruising

  • No Destinations
Selling Travel Since
  • English

My Background

I have been in the travel industry since 1979.  Specialty programs would be Italy, France, River CRUISING, golf, sking.  Owned my own agency Medallion Travel for 25 years before I joined Vision Travel Solutions..   Travelling to over 60 countries has helped me be of assistance to many clients.

Places I Have Traveled

Reviews and Recommendations for Doreen Rich


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Highest recomendation. Always dependable

By: Zeke

Reviewed on: 27 Jan 2014

We have used Doreen for at least 35 years. What more of a recommendation DOES ONE NEED! She goes way beyond for her clients.

A lovely paradise,

By: Shelley

Reviewed on: 15 Feb 2014

We had a lovely four nights, five days at the Four Seasons, Lanai. Although half the hotel was closed for renovations, it didnt affect us at all. The staff were extremely attentive and friendly, the beach was quiet and the beach attendents were quick to set us up and make us comfortable. We enjoyed the buffet breakfasts and both the dinners at Manale Bay and the Lodge. Great place to go if you want to get away from it all!

Great Trip

By: K

Reviewed on: 19 Feb 2014

Costa Rica was amazing! Beautiful country, great resort and amazing excursions! I would definitely recommend it and Doreen.

Very efficient & thorough

By: L.H.L.

Reviewed on: 07 Mar 2014

  Goes out of her way to find what ever you need.  Knows her business.

highly recommended

By: Mindy

Reviewed on: 13 Mar 2014

We have used Doreen numerous times for booking cruises and airfare and she is a delight to deal with.  She takes the time to understand the clients needs and is able to plan accordingly.

a family experience

By: G and Z

Reviewed on: 21 Mar 2014

Our Family of 13; parents, children and grandchildren decided to celebrate an 80th birthday and a 50th anniversary in Costa Rica. Doreen has been our travel agent for many years and this time she not only picked a terrific place but the trip went off without a hitch. Our only criticism was the lack of room on Sun Wings plane. Several of the group were over 6 feet tall and this presented a problem on a long flight, however this was beyond Doreen's control.Her choice of resort suited our family perfectly and the entire trip was a great success. YES we have and will continue to recommend Doreen to as many of our friends as possible!

Highly recommended

By: Elly

Reviewed on: 21 Apr 2014

She takes great care in planning a trip;she'll try to get a bargain in air fare & in accommodation.The flight to Florida was trouble free & the hotel was perfect..

Highly recommend. Great service.

By: jolau711

Reviewed on: 27 May 2014

Doreen is a pleasure to work with. She is diligent in finding the right hotels and things to do once you get to your destination. Doreen makes sure you are well received at your destination and you are paying a fair price for everything. I would highly recommend Doreen to any of my friends.

Amazing advice and prices

By: Hoffco

Reviewed on: 05 Jun 2014

I was booking a trip to Vegas for my 10th anniversary. Doreen promptly took the information and shortly thereafter got back to me with an amazing deal. The price for our hotel and flight was less then we could find anywhere on an online service. Even better, the hotel was at a "FIVE STAR" on the strip resort. We received the tickets, itinerary. As well Doreen suggested we book transport to and from the airport and upon arriving in vegas so how smart this was. All in all we were extremely pleased with the service and our trip. I have already referred her services to other work colleagues.

Highly Recommend

By: Sueh

Reviewed on: 06 Jul 2014

Love working with Doreen. She goes all out to get you the best deal. She has travelled a lot so you get excellent guidance on all aspects of travel planning.

Highly recomend

By: Natshirl

Reviewed on: 21 Jul 2014

Had a wonderful trip and all went as promised. did everything that was recommended and found I was not misled by an agent that has much experience and many years of working with airlines and cruise ships.over many years have been advised and have flights and cruises recommended and have never been misled

Used Insight Vacations and they were excellent for Israel and Jordon


Reviewed on: 24 Nov 2014

Do not hesitate to use Insight Vacations for Israel and Jordan. Guides were absolutely amazing.
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Great Service

By: KB

Reviewed on: 18 Nov 2014

Doreen's expert knowledge, commitment to helping her clients, patience and care were instrumental in booking my most recent vacation. I would highly recommend her.

Preferred all the way

By: Eddy

Reviewed on: 03 Dec 2014

The resort was very nice & very clean. Our room was fantastic, we went to Preferred Club Master Suite Ocean Front, that was very impressive, king size bed with lots of closet & storage space. The people are very polite & friendly, always asking us if we needed anything else. The kids club was excellent. Food was amazing. We really recommend that resort to anyone.

Expert friendly service

By: Syl42

Reviewed on: 27 Dec 2014

Doreen helped us out when we needed help planning our vacation.Our trip was unusual because of the length we wanted to stay and the parties were leaving from different places. Iit was also close to the date we wanted to leave. Doreen worked very hard and found a solution and accommodation in our price range. Also answered questions and emails very promptly. I highly recommend her!

Excellent professional and friendly service and years of experience.

By: juniorbock

Reviewed on: 10 Feb 2015

Doreen has been organising my family travels for years. This particular trip she was able to get some great flights including times and price that helped me out a great deal with the tight time schedule I was on. I will continue to use Doreen in the future.

Cayo Santa Maria,Cuba (Iberostar Ensenachos)

By: Raymundo

Reviewed on: 24 Mar 2015

Flights on schedule. Buses ready at airport to take us to Hotel, 1 &1/2 hour drive to hotel. Early afternoon so check in a bit slow but understandable since it was a busload of people.Hotel property massive. Not always enough Golf carts to take you around resort, especially at night to go back to rooms, more outdoor lighting needed. Kids & adult pool great! Beach is a 5 star and absolute gorgeous!!! Lots of chairs available on beach and pool area. Rooms big, loved the walk in closet and the washrooms, have shower and bathtub. Balcony huge! Only negative, beds you can feel the springs. Entire party of 15 complained of back pain. Lots of specialty restaurants, Were not able to get reservations together with the group though. Seafood and Japanese the better ones. Buffet, lots to choose from. Entertainment pretty good, Michael Jackson Show the best. Hotel lobby area had something every night, like the strings duo and the Cuban band. Overall, Cuba has the best beaches!


By: linton28

Reviewed on: 21 May 2015

Hello, Just want to let you know we had a great time on our trip. Doreen did an excellent job on all the details of the trip. We had a wonderful tour manager. She worked very hard to make sure everything is on schedule and everyone was looked after. Everything worked out great. Having an older crowd we found two days were very long. The only issue we had is the language. The front line workers must be more fluent in English. Thanks. Linton Bacchus


By: NAT.

Reviewed on: 06 Aug 2015


Extremely well done

By: Gerry

Reviewed on: 06 Aug 2015

Everything was great - Our travel agent did an amazing job and everything went smoothly. What ever was recommended was correct and Doreen was very knowledgeable as to what to do and recommend. From the booking and arranging travel insurance / medical insurance cabins etc - Dealing with Doreen was an absolute pleasure and would highly recommend her . If you have any other questions as to the above, please do not hesitate to contact myself

great trip

By: mel711

Reviewed on: 14 Aug 2015

The trip was most enjoyable. The bus driver was an excellent driver who was able to negotiate in the smallest spaces. The tour director was very aware of the different sites and we were taken to many places that we would not have gone if going by car. The buffet breakfasts were good; the set breakfast was not as good; some dinners that were included were better than others, but that is to be expected. There was no complaint about the rooms. Overall I would have no trouble in recommending this tour.

Service was great

By: Jerry

Reviewed on: 10 Nov 2015

My hotel was fine - Doreen found the hotel in the area I requested ( I tried on line and everthing was full ) and in my price range. I was very happy with everything

Southern Exposure

By: Morettin1

Reviewed on: 07 Dec 2015

Doreen is an excellent travel agent/advisor, who always tries her best to accommodate and recommend and will always try for the best for you.


By: Cousin i

Reviewed on: 14 Feb 2016

Great resort Bahia in Dominican .......excellent food ...lots of variety ....gorgeous three mile beach ....lots of extras eg sushi. Sodas ...smoothies Buses to the beach ... Lots of pools .. Great staff.. Only negative too large a resort Recommend to everyone Cousin I

Excellent Service Expert Advice

By: Ronnie

Reviewed on: 21 Feb 2016

Thank you Doreen for arranging our group to Thailand. Everything worked out perfectly! KLM was fantastic, as was China Air (including cleanliness and good food). I appreciate your willingness to answer questions and to offer guidance for travelling such a long distance with connecting flights. You did an awesome job!

Fabulous advisor

By: Francy

Reviewed on: 22 Apr 2016

Doreen is a pleasure to deal with from start to finish. She is creative, practical and able to work well within my budget. The trips she organizes are amazing and she ensures that everything goes smoothly. She is truly the best.


By: Bill

Reviewed on: 02 Jun 2016

All Good , Food not good Outbound no entree, as change according to flight attendant, especially since midnight
Not Recommended

Poor customer service

By: Leila2929

Reviewed on: 16 Jun 2016

Unsatisfied with unknowledgeable agent, poor customer service, not recommendable to anyone

What a breeze!

By: MVM17

Reviewed on: 25 Jun 2016

So thankful to have seamless trip planning and recommendations along the way! Such a breeze while travelling as well, no issues at all, felt like a Queen, thank you so much Doreen!

Great trip as always from Doreen!

By: hoffco

Reviewed on: 29 Aug 2016

From the start Doreen did an amazing job finding a family vacation for me at a great price. Everything was organized and as discussed and the resort was top notch.

Great Service

By: Frank I.

Reviewed on: 06 Sep 2016

Always a pleasure. Many Thanks Doreen

Lots of fun

By: DB01

Reviewed on: 07 Dec 2016

From start to finish I had a great vacation. I did not do a lot. Since I have not had a vacation in many years my plan was to go to a warm destination to enjoy the sea, sun and sand. That is exactly what I was able to do. The beach was beautiful as well as the resort. Service was good, the hotel was lovely as well as the grounds. I did not want for anything.

Trip to Israel

By: Susan

Reviewed on: 21 Feb 2017

Excellent, knowledgeable and thorough as always.

going to Greece

By: nestor

Reviewed on: 20 Mar 2017

best connections and best prices, Doreen is simply the best!

Italy honeymoon

By: R & A

Reviewed on: 30 Jul 2017

Doreen was awesome from start to finish. She worked tirelessly to help plan the perfect itinerary for our honeymoon to Italy. The hotels were fantastic and she coordinated our car rentals, trains, day trips, and more to make the trip run seamlessly and affordably. She offered great tips on travel within Europe, where to go and was totally accessible even during our trip when we needed help. I would highly recommend Doreen for her professionalism, knowledge and hard work!


By: Natie

Reviewed on: 06 Aug 2017

very helpful and knows all about all sorts of travel

Doreen Rich Is The Best !

By: John Matthew Duffy

Reviewed on: 17 Aug 2017

Doreen Rich Is The most knowledgeable and dedicated Travel Advisor that I have ever had the pleasure of doing business with. Doreen is always available, possesses updated and comprehensive information on all travel destinations, always finds the best price for the best accommodations and is an excellent communicator. In twenty six years of international travel, I confidently say that Doreen Rich Is peerless as a Travel Advisor.


By: Sueh

Reviewed on: 18 Sep 2017

The best! Doreen manages all the details. She searches for the best deal, she gives you ideas on sites and booking tickets for them. She is knowledgeable and takes every trip you do, treats you as an individual and gives you everything she can to make your trip great!

the best travel agent ever!

By: keepmovin

Reviewed on: 21 Sep 2017

Doreen will take time to sure you get the best experience for the best price. She has been my travel agent for over 15 years and has helped to plan the most fabulous experiences ever!


By: Grateful

Reviewed on: 06 Oct 2017

Doreen is wonderful to work with. She will always listen to what you want and expect and will try to get you the best bargain possible. She also can advise you on different places as she has the experience to go there. Thanks Doreen!!


By: michael

Reviewed on: 13 Oct 2017

Easy and excellent

She was awesome

By: R F

Reviewed on: 09 Nov 2017

Doreen was great as usual. On the last day of our trip we decided that we wanted to stay an additional two days. A quick phone call to Doreen from Puerto Morelos Mexico and we had all of our arrangements changed. Great service!!!

Deal finder!

By: Nancy

Reviewed on: 17 Nov 2017

Doreen finds the best travel deals for her clients.

Off to Rome and Greece!

By: Sherry Ruttan

Reviewed on: 14 Nov 2017

Doreen has a wealth of information. She really worked hard to make our trip a vacation to remember. I would highly recommend Doreen.


By: Anne S.

Reviewed on: 13 Nov 2017

Very professional

Punta Cana trip

By: cat

Reviewed on: 14 Feb 2018

She is fantastic. Very efficient!


By: Sandy

Reviewed on: 22 Feb 2018

Doreen is very knowledgeable and gives good advice would gladly recommend her

Awesome trip

By: Bucky

Reviewed on: 01 Mar 2018

So accomodating so easy to work with. A true pleasure.

Doreen Rich

By: Zeke

Reviewed on: 15 Mar 2018

She is always a pleasure to deal with

holland america cruise

By: favourite cousin

Reviewed on: 12 Mar 2018

as usual I have nothing but good things to say


By: Ronna

Reviewed on: 19 Mar 2018

Excellent as always.

Trip to Mexico

By: Lucy

Reviewed on: 25 Mar 2018

It was an absolute pleasure working with Doreen. She took care of all our arrangements professionally and quickly. We did not have to worry about any details. Our hotel was perfect. Doreen even advised them of a birthday celebration and hotel sent wine, cake and balloons. Perfect vacation.

Worry Free Travel

By: Judalla

Reviewed on: 31 Mar 2018

Doreen was thorough and knew exactly what she was doing and as a result I flew through many cities without a problem. It was wonderful to feel like a worry free traveller. Everything was exactly as she said it would be and I am very grateful to have used such a professional.

5 star

By: Arlene

Reviewed on: 04 Apr 2018

Doreen responds promptly and always goes the extra mile for a client. She has never disappointed.


By: Gail

Reviewed on: 20 May 2018

Excellent. Her assistance, guidance and recommendations proved more than useful.

Canyon Ranch

By: Francy

Reviewed on: 28 May 2018

She is very knowledgeable and an excellent source of information and help.

Service you do not find anymore

By: SandyP

Reviewed on: 26 Aug 2018

Doreen was excellent. She gives you 100 percent of your time and attention when you are on the phone with her. Her attention to detail is incredible and I believe it comes from her extensive experience. Our trip was perfectly planned. I even called her on a Friday at 5:10 to ask her a question and she looked into things immediately and worked with me until after 6 pm. Anytime you send her an e mail she is immediate with her response. Service like this is hard to find in 2018.


By: Nate

Reviewed on: 22 Aug 2018

as it has been for many years and many vacations very satisfactory. the planning and execution has always worked out well.

Fantastic trip

By: Cat

Reviewed on: 01 Oct 2018

Doreen is very helpful and has been to many of the places we went to see. she is very knowledgeable.

The Best Travel Advisor

By: Arlene

Reviewed on: 14 Nov 2018

Always satisfying, she is the best!


By: I

Reviewed on: 22 Dec 2018

Excellent !.,.m

Exactly what we were looking for!

By: Jo

Reviewed on: 09 Feb 2019

We told Doreen what type of vacation we wanted and she found us exactly what we asked for. She is very easy to work with!



Reviewed on: 12 Feb 2019


Working with Doreen Rich, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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