Bob Scarfone CTC

Ancaster, ON Canada
Why work with an advisor? 
Travel Specialties
  • Adventure
  • Sports & Outdoors
  • Escorted Tours
  • Ocean Cruising
  • River Cruising

  • No Destinations
Selling Travel Since
  • English

My Background

An after university adventure to Europe has led to a life long love of travel.  My start was with Eaton's Travel way back when, leading to the opening of Steel City Travel a few years later.  After more than 25 years of operating Steel City Travel, the time came to "slow down a bit", transitioning to "home office" in mid-2011. 

In the past 10 years we have become very involved in outdoor adventure vacations.  Our tours mostly are hiking, but also include some cycling and kayaking as well.  We have had tours to the Grand Canyon, New Zealand, the Dolomites of Italy numerous times and our greatest challenge - the Inca Trail of Peru.  It's great to challenge ourselves by day and enjoy nice hotel accommodations and meals at night.

I enjoy planning adventure tours, not just our own, but with other operators as well.  Being home has allowed me more time to enjoy daily cycling around Hamilton and discovering new trails for hiking as well.

Places I Have Traveled

Reviews and Recommendations for Bob Scarfone


of 151

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Highly Recommended

By: lean333

Reviewed on: 13 Aug 2013

Bob was very helpful with all aspects of our vacation to Europe, including flights, hotels and car rentals. As a result,we had a fabulous vacation. I would not hesitate to call Bob when planning for our next vacation. Thanks again Bob!!!

Highly recommend

By: Alanna

Reviewed on: 24 Aug 2013

Bob was amazing. We booked several flights, hotels and tours through Bob and booking went smooth as silk. I went to print off tickets and realized I had deleted things I contacted Bob and instantly all the the flights that I needed to print were sent to me. He kept me appraised throughout the booking of what was paid for and what payments were coming up as well so that I knew all along exactly what was going on financially with the trip.

excellent trip

By: ternano

Reviewed on: 24 Aug 2013

great trip , good group, good guide and driver. excellent food and accommodations except for Best Western in Killarney. Great hiking and sightseeing . maybe some additional short stops for foto opportunities

Highly Recommended

By: Ken90

Reviewed on: 25 Aug 2013

As is usual Bob planned and executed an awesome trip. The guide and bus driver were excellent,the activities were great and the accommodations were first rate. I would recommend Bob to anyone planning an individual or group trip.

Highly recomend

By: Carol

Reviewed on: 05 Sep 2013

Trip was excellent. Bob Scarfone is an excellent leader and travel agent.

Cruise Fun

By: Joanie

Reviewed on: 08 Sep 2013

WE were well taken care of by Bob Scarfone for our recent Cruise He made sure to follow up an all aspects as we prepared to go. He is our go to guy for bookings of our travel! thanks, Bob, JK

Definitely recommended

By: GTA John

Reviewed on: 19 Sep 2013

My wife and I have used Bob's services on a couple of occasions. Every time Bob has been particularly prompt in getting our requests handled and getting back to us. Whether the query has been to just get some information or to make bookings, we have always felt Bob has treated us as the most important customer he has.

Highly recommended-very informative

By: Annie

Reviewed on: 05 Oct 2013

Excellent service from Bob. He arranged our flights and aisle seats to Ireland. He kept us informed of all the details and all was on schedule. He also told us was sites/tours to partake of. Thank-you Bob. Most appreciated.

Primo lezione! Highly recommended.

By: Toad

Reviewed on: 04 Oct 2013

Bob arranged and reserved GREAT airfares and connections for our trip. He arranged affordable, very convenient accommodations for us. We told him we wanted to be close to bus & train stations, and sure enough ~ we were. Bob thought about travel/health insurance and rail travel for us and arranged all of that too. He was very prompt in getting back to our emails and arranged and pulled our trip together.

By: The dancer from burlington

Reviewed on: 04 Oct 2013

Hi Bob: The trip to the Dolomites was a great adventure. Everything was well planned from the airport transfer to the hotels. The information you gave out was certainly great. The group was fantastic and everybody clicked. The planning of the daily events while in Dobbaccio or Val Gardena was invaluable. Lots to do whether it was hiking, cycling or walking. I have a new outlook on mountain biking. Great event. Maybe try it again sometime.

Highly recommend

By: Maggie M

Reviewed on: 06 Oct 2013

This is my second time travelling with Bob. It was a pleasure the first and a delight this time . I was able to completely enjoy my vacation as every detail was taken care of by Bob . I would not hesitate to use his services again and recommend him to my friends and family.

Trip to Europe

By: Alena

Reviewed on: 30 Jun 2014

All bookings were excellent - as usually all my family received from Bob. I will keep returning to him for all my and my family future trips.

Another perfectly planned trip....excellent!!!!!

By: Happy Traveller

Reviewed on: 31 Oct 2013

Bob has been planning trips for us for 27 years and we have NEVER been disappointed. Our recent trip went coordinated, great resort, hassle free car pick up...thanks Bob for all the time you spent to ensure we would have a fabulous holiday!!!!

Highly Recommended

By: Not provided

Reviewed on: 22 Nov 2013

I find Bob to be responsive, very helpful and conscientious

very highly recommended

By: E.T.

Reviewed on: 22 Nov 2013

Hi all; This was our fist experience with Bob. We have nothing but praise for this individual who went out of his way to make our holiday successful. Thank You Bob, Nancy and Ernie Trottier

Highly Recommended

By: AS

Reviewed on: 26 Nov 2013

Using Bob's services for about 12 years for all my corporate and vacation travel, both internationally. Excellent service. Finds great rates. Never had even one glich in travel arrangements with dozens of trips. What more can I say.

Highly Recommended

By: Denise

Reviewed on: 25 Nov 2013

Bob has helped me plan my father's trips for the past 6 years. He has always been able to give me the answers to so many different scenarios that my father comes up and always always has an answer for me. To plan my dad's trips without Bob's help I would be totally lost.

Highly Recommend

By: Bonnie96

Reviewed on: 23 Nov 2013

Have been using Bob for my travel (business and personal) for around 10 years. He responds quickly and always finds the best itinerary and price.

Highly Recommended

By: Rose

Reviewed on: 10 Dec 2013

I have used Bob's services for many years booking my trips. He is very efficient and most helpful even when having last minutes changes.

Highly recommended - a professional in every sense of the word!

By: Dumbo

Reviewed on: 14 Dec 2013

Robert was very helpful when we told him where we wanted to go. We said the Caribbean and for 10 days. He then gave us some options to chose from. He then followed up when we got back to ask us about the resort.

Highly Recommended

By: Chuck

Reviewed on: 18 Dec 2013

Bob was quick to respond to my request for a holiday destination and supplied a variety of destinations same day. He kept his eye on the market and eventually got me an excellent deal for 2 to Cuba. All the connections went perfectly and the take off and arrival times got me the maximum time away. I highly recommend Bob and have already referred Bob to a family friend looking for an upcoming vacation. Thanks a million Bob

Highly Recommended

By: Kaite123

Reviewed on: 19 Jan 2014

Could not ask for a more perfectly planned trip. Bob was able to find a place that met all of our expectations and everything was completely organized making it a stress- free vacation. I highly recommend Bob to absolutely anyone.

Highl recommend

By: 'chell

Reviewed on: 22 Jan 2014

There is no othere agent to turn to in my estimation. Bob, has always been able to come up with excellent suggestions, options, and solutions. He certainly can be relied on to give responses as quickly as is feasible. I'm always grateful to have Bob as the one to turn to.

highly recommend

By: Trish50

Reviewed on: 25 Jan 2014

Bob, is always quick to search for the best price, flights, etc for me. He is quick to respond 'even if he is out of the country'. I am very fortunate to work with him and he is always courteous and professional.

Highly recommend

By: Jane

Reviewed on: 15 Mar 2014

Bob is always helpful.  Easy to talk with.  He answers any questions clearly and explains details fully.

Highly Recommended

By: Not provided

Reviewed on: 19 Mar 2014

Bob is extremely helpful and I can depend on him to arrange the best travel plans for my business trips.  He also has great recommendations for packages for my holidays and my relatives holidays.  

Highly Recommended

By: papa

Reviewed on: 24 Mar 2014

Bob handled our March break to Cuba. It was the first time we had tried an all-inclusive resort. We had a fantastic time and Bob handled all details with great expertise.

By: Not provided

Reviewed on: 24 Mar 2014

Bob is an extremely attentive and professional travel consultant.  Works very diligently to secure great fares and is very attentive to our requests.  We have been dealing with Bob for 20 years with excellent results.  Thank you Bob!!

Personal care makes all the difference

By: JR1

Reviewed on: 14 Apr 2014

Bob Scarfone has been me travel agent since 1989.  There has never been a  situation, whether traveling for business or pleasure, where I have not been fully pleased with my decision to always use his skill and support. My last two trips were no different - a cruise and a weekend flight to the states. From his proposed travel options and alternatives (timing, airports, flight costs), to my comfort (seat selection, insurance), to ground arrangements (hotels, transportation), Bob has always been on top of things, envisioning my trip from my personal perspective.  If there are any problems with any aspect of my arrangements, he will conduct a detailed follow up.  Bob is both efficient and effective.

Highly recommended

By: Mike71

Reviewed on: 26 Apr 2014

Bob did an outstanding job setting everything up, and took care of it quickly. All I had to do was show up at the airport. Any more trips I plan, I'll be going to Bob!

Trustworthy friend

By: J.K.

Reviewed on: 06 May 2014

We have taken several trips with Bob in the past, over many years, and every single one has been enjoyable and memorable. Our most recent trip was  somewhat marred by circumstances beyond Bob's control, in that one of us became  quite ill, and we are still very tired a week after coming home. Most of the rest of our group were fine and I think everyone enjoyed the trip.It was very interesting , and the guides were knowledgeable and kind-almost felt like family  by the end of the trip.I think Bob does a super job in arranging the trips -we do not use anyone else, even for flight arrangements when travellng on our own. 

Highly Recommended


Reviewed on: 20 May 2014

Bob has aided me in booking many, many flights (for business purpose) and both a personal holiday to Jamaica as well as a family flight arrangement and everything so far has been A++. Bob goes above and beyond his "call of duty." He gives great travel advice, helps plan and comes to the rescue when flights have needed changing etc. Upon his advice I changed hotels to upgrade from a 4 to 5 star in Jamaica and it was well worth it. The hotel was top notch and we had a great time! I would happily recommend Bob and Vision Travel to anyone I know.

Tremendous assistance

By: Not provided

Reviewed on: 22 May 2014

Bobs the Man

By: The Doctor

Reviewed on: 07 Jun 2014

My trip from Grande Prairie to Toronto went great; no missaps or confusion. It sure pays to have an agent; espically one like Bob Scarfone.Thanks Bob.

Absolutely Perfect

By: Chuck

Reviewed on: 04 Jun 2014

Exactly as Advertised. We had an excellent European vacation in Munich, Bavaria, Austria, the Dolomites and Tuscany in Italy on Bobs bookings and recommendations.Getting ready to do it again, Chuck and Josie

Highly recommended

By: Frequent flier

Reviewed on: 27 Jun 2014

I have had the pleasure of having Bob's help with my travel for years. He is fantastic - uber-reliable, and always goes out of his way to help solve problems. He's helped me with work related travel, personal travel, and at this point, has helped lots of our friends and family too - they all know him, and trust him as we do. Thank you, Bob!

By: Not provided

Reviewed on: 25 Jun 2014

Excellent service. Great advise and seat selections.The trip could not have gone any smoother. Babbo Natale.

Austria and Germany

By: JD77

Reviewed on: 07 Jul 2014

Our trip to Austria and Germany was fulfilling and exciting.  The hotels selected by Bob were reasonable, quiet and close to main attractions in the city.  The train ride through Austria into Munich was breathtaking and rewarding.  Our trip was perfect,  and Bob's great trip organization made the entire two weeks run smoothly.    

Great travel experience!

By: Karen

Reviewed on: 12 Aug 2014

Bob was very helpful in planning several of my journeys. He found me some great flights, and was very fast in responding to my emails. He made everything easy!

Always there when I need/needed him!

By: Kristin

Reviewed on: 21 Dec 2014

Bob's attention to detail and his willingness to always help is a rarity in business today. Whatever questions I had, Bob was always there to answer and ensure that I had everything I needed. Thank you for being so customer focused!

Friendly Help

By: Happy Traveller

Reviewed on: 02 Jan 2015

Thanks Bob for your help! You make it very easy to book and travel!

Many thanks to Bob!

By: HB

Reviewed on: 05 Jan 2015

The Napo Wildlife Centre in the Ecuadorian Amazon was spectacular; a real wilderness experience. The lodge was nestled in the jungle, about a 2 hour canoe ride to the nearest community, but extremely well equipped with knowledgeable staff. The rainforest was gorgeous with jungle and wildlife vistas in every direction. Experiencing the Amazon requires effort -- early mornings, challenging terrain, high humidity, 12-storey observation towers -- but worth every it in way. It was an experience we will never forget. Many, many thanks to Bob for helping organize this adventure.

Great Beach

By: IaninCuba

Reviewed on: 05 Feb 2015

My wife and I headed out to Cuba's Iberostar Ensenachos with Sunwing Vacations. Sunwing was great; very capable tour hosts with the right info for our stay. The resort's rooms were great, and the two beaches were beautiful. Helpful staff and clean facilities. Fish, beef, and pork are the specialty food items - especially when you can get them cooked fresh. The other food was mediocre but plentiful. Bring Canadian cash and exchange it for a few pesos at the airport - the exchange office and the hotel is unreliable. Also, talk to your Sunwing rep if you have questions about amenities; the resort staff are good at their jobs but aren't reliable when asked questions beyond their roll at the resort.

Absolutely wonderful service

By: Jenn75

Reviewed on: 21 Feb 2015

Thanks Bob for great service we had a fantastic experience beginning to end

Rescued us!

By: JR

Reviewed on: 18 Feb 2015

We ran into problems on our flight from Montreal to Cancun. Our flight out of Montreal was delayed 90 minutes which resulted in our missing our connection in Cancun to Mexico City. The airline staff (AeroMexico) were unable to help us solve the problem of getting from Mexico City to Saltillo, our final destination. One phone call to Bob Scarfone and within 20 minutes, he had booked us on new flights and got us to our final destination. Bob was quick and efficient, and we are always glad to have Bob as our travel agent. Great job, Bob! Thanks again!

Fantastic service

By: Les78

Reviewed on: 13 Mar 2015

Our last cruise that Bob arranged for us was great! We have been clients for 27 Years and have always been very happy with our travel arrangements. First time we had a cruise that was totally paid for...except tours...before we left home and it was wonderful....beverage package was an added bonus for us...never had this before. Thanks Bob!

The best!

By: PulpQueen

Reviewed on: 18 Nov 2015

Expert service. A pleasure to deal wth. Always finds the best itinerary within our budget. Wouldn't deal with anyone else.

Friendly advise

By: Relaxed Lady

Reviewed on: 30 Mar 2015

Hey Bob, The Dream Rivera Cancun resort you recommended was just perfect! The hotel was new, the food and service were fantastic. The size of the resort is small so we were okay with the kids running to get their own food/drinks because we could see them from anywhere and everywhere. The only negative thing about the resort was the beach. There was way to many sea weeds. Since we are not beach people we didn't mind it to much. Surprisingly, travelling with Air Transat was good. The plane was very clean and spacious. Thanks again Bob!

Great Business Trip

By: John in Burlington

Reviewed on: 06 Apr 2015

As always Bob Scarfone done a great job on booking my trip to both Korea and China with several stops over a 10 day period. But as always Air Canada was disappointing...Poor food...I had booked food for my client on the plane Glutton free...They did not have his booking for it...The truth is even the general food was horrid...As always but managed to find a new level of how to piss of travels...With their only porpoise on the plane was to sell you food and earplugs for the movie...From Toronto to Vancouver...Even knowing we had overseas bookings that give free ear plugs...Tired old workers and attitude issues with being sub-servant to clients... I truly wish they would change there name and remove any reference to Canada...Perhaps "NASTY AIRLINES" would best describe them...Time for compilation ...Or hopefully bankruptcy to get rid of them permanently..They are just horrid.... Comparing them to other Airlines in the world...That fly in and around Asia...

Professional, Courteous Service


Reviewed on: 06 Apr 2015

Bob was a tremendous asset in helping me arrange my recent trip. I am disabled and l use an electric wheelchair. Bob helped me find accessible lodging in Hawaii. He also notified my airline regarding my special needs. Bob even sent me information on activities / resources for the disabled in Hawaii. A great job Bob !

Very friendly and accessible


Reviewed on: 04 May 2015

Went with a few friends, we were living at different areas of Ontario at the time and he did a fantastic job organizing everything! We had some specific requests of the resort and he made sure all was taken care of. Would definitely recommend Bob to anyone looking to travel. The end result was we had a beautiful vacation at an amazing resort with a great price. In the future all will be planned by Bob!

Always Helpful!

By: Carrie

Reviewed on: 25 May 2015

We have used Bob's services for over a year now and will not book any travel without him. He is very quick to respond to requests, provides many different options and keeps us informed about any changes (ie. Flight details) that may occur. We would highly recommend Bob's services (as I have already done to many of my friends).

professional efficient service

By: rosa

Reviewed on: 23 Jun 2015

Bob has been my travel agent for many years. It has always gave me top rated service.

Professional Service

By: Cindy317

Reviewed on: 07 Jul 2015

Bob has been booking trips for me for years. Our recent trip went off without any issues. Thanks Bob.

Knowledgeable & friendly!

By: Jo1950

Reviewed on: 13 Jul 2015

I would highly recommend McCarthy tours-excellent service & I really enjoyed the fact that all the agents were from Newfoundland they added a great deal of warm & background information that we would have missed. It is so evident that they love their province and are truly proud of their homeland! Thanks Bob for arranging our bookings & for confirming that our choice for McCarthy's was an excellent one. We enjoyed the trip immensely!

Excellent work--very efficient and friendly

By: Sharon

Reviewed on: 17 Jul 2015

Bob was very quick to find airlines and car rental for us. excellent work

Excellent Service from Bob

By: Alena and the Swiss gang

Reviewed on: 21 Jul 2015

Hello Bob: My family just returned from their trip to Vancouver and they liked everything very much. The flight with WestJet from and to Hamilton, rented car, all the hotels - generally everything was perfect and we thank you very much for your work on their trip. Particularly they liked the hotel in Banff and that in Vancouver - it must be a great place to stay on your holidays! Many thanks again! Best regards Alena and her Swss family.

Clean and friendly hotel

By: Carrie G

Reviewed on: 04 Aug 2015

We stayed at the Holiday Inn near the Midway airport in Chicago. It was a good hotel for us as we were able to park our car for free (with our tule). There was a free shuttle to take us to the airport, where we would get onto the train into the city - approx. 25 mins out. Ideally we would have like to have stayed right in the heart of the city - but that was not possible with our tule, due to all of the underground parking. This hotel suited our needs perfectly. Thanks for the reco.

Very friendly, helpful and prompt

By: Mark

Reviewed on: 04 Aug 2015

I was having difficulty booking a multi-stage trip to China, then BC and then home, so I gave up and contacted Bob. He came up with an itinerary within a few minutes that was perfect. He also managed to get us the Economy Plus (which is great!) feature for the return flight at almost no extra cost. I would not have had a clue how to do that. The peace of mind of knowing that the trip had been booked by a professional, as opposed to a self proclaimed "travel disaster waiting to happen" was definitely worth the small cost. Actually, I know that we paid less than if I had arranged the whole thing by myself.

Trip to Mexico at Grand Sirenis Hotel and Spa

By: alley cat

Reviewed on: 08 Aug 2015

Bob gave us a few suggestions about destinations for our trip and he was helpful in answering all our questions. I would advise others to use Bob as their travel agent. I have used him in the past and will continue to do so.

Consistent efficiency!

By: J in the Hammer

Reviewed on: 02 Sep 2015

The time of my request for flight options to the final booking was only minutes! I have come to expect this from Bob Scarfone who will take care of all details, even the ones I may have forgotten. Superior efficiency 24/7!!

great & friendly service

By: Les

Reviewed on: 10 Sep 2015

Very helpful service at Hamilton airport for checked baggage and printing boarding passes. Very helpful staff to get aboard plane, with help getting carry-on up the ramp, and into the overhead compartments. It was a pleasant trip to Calgary, a short turnover time to boarding the second leg of the trip; and no problem getting checked baggage at the Vancouver terminal. I had a cousin meet me, so there was no trouble leaving the airport.

Experienced, very helpful, fast response time

By: Dj

Reviewed on: 29 Sep 2015

Well informed; knowledgeable, customer service oriented, goes the extra mile. Truly appreciate his care and concern for our welbeing and his recommendations.

Excellent Hiking Trip

By: dancer69

Reviewed on: 08 Oct 2015

Hiking and Cycling in Italy September/15. Just returned from a hiking trip to Italy. Bob did an excellent job of putting the package together. Everything went well. E-tickets, transportation, travel times and airlines. Hotel was very favorable, meals excellent. Bob knows his stuff when it comes to hiking and cycling in the Dolomites. He was helpful and just a very easy man to talk to. Would definitely recommend Bob as a very experienced travel consultant.

good trip

By: ceci1

Reviewed on: 09 Oct 2015

A beautiful and interesting area for hiking and sight seeing. An opportunity for everyone to participate in well guided hiking or cycling trips, or take a day to strike out on your own. The free bus-train pass made it possible to visit a large area in this part of the world. The hikes were well guided, and the food at the hotel was gourmet and healthy. A trip of a lifetime, worth taking.

Customer Centric

By: DJ

Reviewed on: 21 Oct 2015

Bob is a seasoned, successful travel agent who is adept at both leisure and business trip planning. He has spent many years in the business and has served me in my business and personal life over three decades with stellar results. Our recent trip was another well planned and executed itinerary. Bob stays in touch during the travel to assure that everything is working out, and to offer any assistance. He is my 'go-to' person for travel information as well as bookings. I have no hesitation in recommending Bob Scarfone and thank him for his dedication to my travel planning.


By: Marianne

Reviewed on: 27 Oct 2015

The Sicily was trip was great. It was wonderful having us all together. What a treat for mom/grandma. The five Fiats were great cars to get around in. OMG! Some of the roads were like walkways. Careful driving for sure. Plans went as scheduled. The Church, small towns, and the fish markets were great to see. Eating Gelato was a favourite. Bus tour around the city and a boat cruise were the way to go. Seeing mom/grandma's wishes come true was something to truly remember. It was hard for her to believe we were all there doing the things she wanted to do. Had a great time and will be talking about this for a long time. A trip of a life time. Thank you Bob, for all you help. Much appreciated.

Always prompt and accurate advice / service

By: LesLaf

Reviewed on: 28 Oct 2015

Bob has handled my travel arrangements since I began taking vacations in the 1990's. He has always given me full and friendly service and I see no reason to even attempt making my own arrangements online or directly and also no reason to switch to another agent. I always get choices which are within my budget and destinations that get me as close as possible to my final destination. It is unfortunate I only have one thumb per hand and can only give him "2 thumbs up" - he rates higher, and shall continue to get my travel business well into the future.



Reviewed on: 10 Nov 2015


Finds the best travel plans for me!

By: clotdoc2408

Reviewed on: 16 Nov 2015

I have been asking Bob to arrange travel for me now for about 10 or more years! I do a lot of travelling so Im very picky about aircraft carrier, seat selection etc in flights and even more picky when it comes to hotels. Bob always finds me what I want and more! All by email! Thanks Bob! You make my travel painless and fun!

Attention to Detail and always friendly!

By: Marci May

Reviewed on: 17 Nov 2015

We had a family wedding to attend in Edmonton. Although its not my first choice of a location to fly, Bob made the trip so much more enjoyale by arranging our airfare for our family of 4. Every detail was perfect and seamless! All I had to do was ask him for a flight and he stayed on top of things. A few days after asking, he found us a seat sale and all this while he was on vacation (out of country). You can't ask for better service! Thank you so much, Bob!

Well cared for...

By: MB2015

Reviewed on: 18 Nov 2015

Bob took booked our tickets and made sure that arrangements were made for my grandmother at all points along the way which made our travel easier and more enjoyable. A big Thank You from all!

Flights and hotel good

By: kathy

Reviewed on: 16 Dec 2015

Beautiful place, check in entirely tooooo long with not enough help to check in. Also wedding party should have been booked in same villas. I think the wedding communication was none..... No communication for quests to find where everything was. Not your fault Bob, but hotel should do better. All in all a great trip
Not Recommended


By: mystical

Reviewed on: 27 Dec 2015

totally disappointed by the service provided by Bob Scarfone. Had to find answers to my questions myself and by then the price of the trip increased. Will not use him again!

Always helpful

By: Joy

Reviewed on: 31 Dec 2015

bob is always so helpful


By: Geo

Reviewed on: 17 Jan 2016

Bob is very easy to work with in finding us the best trip for our budget. For this trip he tentatively booked a hotel and car and then followed up to make sure we still needed the reservations for both. He was right on top of our reservation. His easy going manner makes him so approachable and there is not a question that we ask that he cannot answer which gives us confidence in travelling.

excellent service

By: Rhoda 64

Reviewed on: 05 Apr 2016

Bob looked after booking and arranging the airfare, cancellation insurance and the seats. This made the whole trip so much more pleasant and easier. No worries or extra time spent at the registration desk (at both ends). I certainly was impressed as I wanted a direct flight and close to my friend's arrival time (coming from BC) and he managed to arrange this as well. Thank-you Bob. I have used Vision Travel Solutions before and I must say it has always worked out extremely well. Most impressive. I would refer family or friends to the Vision Travel Solutions. Thank-you. Anne

#1 In The Industry

By: Laura

Reviewed on: 20 Apr 2016

Bob is an amazing Advisor, extremely knowledgeable, friendly and professional. Bob is the only one I trust to take care of my travel arrangements!! We stayed at the Gran Porto Resort & Spa in Playa del Carmen, which I would highly recommend. An outstanding vacation starts with your Travel Advisor!! Great job Bob, thank you!!

Spring in Paris

By: Honeymooner

Reviewed on: 01 Jun 2016

Our flight and motel experience was very smooth. The hotel was a bit small, but we found that to be the normal for many others we met in Paris during our travels ... more of an adjustment (not a complaint). Bob quickly made the necessary reservations we had requested with flights and motel for the time period we had wish to travel. He was knowledgeable and friendly, offering his expertise from years in the industry gave us peace of mind that we were in good hands when booking our trip to Paris and Munich, Germany. Thanks for a great experience and wonderful memories from a trip of a lifetime !!!

Excellent service and follow up

By: Carrie

Reviewed on: 04 Jul 2016

We can always count on Bob to get us the best hotel, for the best price in the best areas. We stayed at the Villa Florence in San Francisco, which was a gorgeous/boutique hotel. We would stay there again in a heart beat. Bob also informed us of our flight changes, a month before we were due to fly out. This would have been missed by me, if I were to book my own flights. Thank you for your wonderful service and follow up Bob!!

A great service - as always by Bob

By: Alena

Reviewed on: 29 Jun 2016

All flights and hotel reservations were made with great expertise. I would always recommend Mr. Scarfone's services to everybody traveling to different places in the world.

Expert friendly service

By: Susan

Reviewed on: 01 Jul 2016

Recently booked a Holland America Alaskan cruise with Bob at Vision Travel. It couldn't have gone smoother. Bob is always on top of things. Sending you reminders to complete your pre boarding documents etc. Answering any questions we had. We booked the hotel for our pre cruise stay in Vancouver that he recommended and it was perfect. Bob is our go to guy whenever we get in the mood to go somewhere. He always has some exciting adventures going on. Would definitely recommend him.

Timely, Professionaly, and Friendly Service


Reviewed on: 14 Jul 2016

Bob always takes care of us in a timely, professional, and friendly customer service focus attitude. Spot On!!

Trip To Vilnius

By: Ged

Reviewed on: 24 Aug 2016

Once again, Bob was fabulous in recommnding LOT as our carrier on our annual trip to Lithuania. The airline has a great customer service attitude and their business class cabin is fantastic. It has been fabulous dealing with Bob for the last 20 years as he is a pleasure to do business with!!

British Isle Cruise

By: Mike

Reviewed on: 25 Aug 2016

Excellent experience with Bob Scarfone. He is very attentive, knowledgeable and helpful. I'd highly recommend and would use again.

warm, friendly, hiking week

By: dp17

Reviewed on: 07 Oct 2016

Bob is good on the details, all went well. Great food, great hotel convenient to bus service. Bob and Heidi both warm and friendly, and fun to hike with. Italian Dolomites a great area for hiking.

Always a Winner!

By: Lourdes

Reviewed on: 06 Oct 2016

This was my first trip with Bob and his wife Heidi, although I've booked many trips with Bob in the past. Firstly, Bob's level of service and attention can't be beaten. He cares. It's as simple as that. Secondly, the Dolomites is one of the most beautiful places I've seen. It's stunning. Thirdly, what a very compatible and easy group I was with - easy in the sense there were different levels of hikes offered, and also time on your own if you wanted. There was no feeling of having to do anything. And I believe that when a group gets along, it says a lot about its leaders.

Expert friendly service!

By: Nicky

Reviewed on: 06 Oct 2016

Excellent of best have been on...well co-ordinated, no worries, phenomenal setting, ideal hiking/biking, super people...lots of options...allowed for and encouraged individual over the top...accommodations excellent...cultural interaction...great example of good all inclusive group interaction set by leaders...lots of humour...all participants came away with a very good feeling of camaraderie.

Organized, friendly service

By: Cyndie B

Reviewed on: 07 Oct 2016

Bob's well organized trip to Dolomites, Italy was fantastic! Bob chose for us to stay at a family-owned hotel which was spotlessly clean and served delicious meals. Bob kept us well informed of the hikes or cycles each day, many of which he led. I can't think of how this trip could have been better. I would highly recommend travelling on any trip with Bob.

Amazing hikes in northern Italy

By: Queen V

Reviewed on: 10 Oct 2016

I was a first timer with this group and would do it all over again. The trip was well organized and all on schedule. I was able to connect with Bob months before the actual departure. Bob was available to answer any questions or concerns as they arose. Once in Italy, the trip to our destination was smooth and the warm welcome at the hotel was a delight. The accommodations and meals were more than I ever immagined. Although the days were planned and I took advantage of all that was available, we were also welcome to go out on our own if we wished. I would recommend this tour group to anyone and will certainly pass this company on to my friends. I sure hope our paths will cross again in the future.

Thorough, excellent communicator, customer centric

By: DJB a customer since 1980

Reviewed on: 13 Oct 2016

Bob has been my travel agent for four decades and has been my 'go-to' for any travel issues, questions, concerns. He knows my needs and likes and strives to always exceed them. I would recommend him to anyone who wants worry-free travel plans.

Trip of a lifetime

By: Whartoly

Reviewed on: 13 Oct 2016

The trip to Israel was awesome and fulfilled all of my expectations, especially when we got a better tour guide on our second day. It was unfortunate that we had two different guides but our second tour guide, Lea, was excellent. Her knowledge of the bible, combined with her knowledge of the country, bridged some of the gaps in my knowledge. She allowed us time to absorb the different historical sites and to take the obligatory pictures. It was an eye-opener to see Jews and Arabs living together in Israel and also to find out that it is quite safe to travel in Israel. It was very pleasant to find out that the arrangements Bob had made for us were practically problem-free and we were very satisfied with the accommodation and meals provided. Thank you, Bob!

Excellent, attentive, diligent service

By: Chuck it

Reviewed on: 13 Oct 2016

Bob took my calls and followed up with me wherever he was in the world as if he was right at home. Super service. Im already looking forward to my next trip. Thanks Bob

Knowledgeable, responsive, sincere

By: DJ

Reviewed on: 12 Nov 2016

Bob has become my trusted travel advisor over close to 50 years of serving my travel needs. He has never let me down. His willingness to help, even when there is nothing in it for him, is exemplerary. I would and have recommended Bob to family and friends and he is now 'their 'trusted travel advisor'.

Trip to Ecuador and Peru

By: Sally from Lynden

Reviewed on: 12 Nov 2016

The hotels were wonderful. The guides with Lima Tours were sometimes difficult to understand (heavy Spanish accent). Bob Scarfone did an excellent job of arranging our trip. Thanks, Bob

Excellent service, as always

By: DebrahS

Reviewed on: 15 Nov 2016

Bob always finds us the best rate and provides sound travel advice. We wouldn't book through anyone else.

Great help, great trip.

By: Mary

Reviewed on: 06 Jan 2017

Great trip, well planned from beginning to end. Excursions were wonderful and Bob was great at organizing everything.

Great Service

By: Carrie

Reviewed on: 28 Dec 2016

Bob helped us book our vacation at the Royalton Cancun, Mexico. He arranged our flights and hotel and updated us on all changes from the airline. A week before the trip we decided to include 1 more guest and Bob made all arrangments within mins. I highly recommend his services.

Thanks Bob

By: Jen

Reviewed on: 16 Feb 2017

He takes care of every detail and is prompt in answering any questions, great job!

Holguin Cuba

By: cuba man

Reviewed on: 28 Feb 2017

i have been dealing with for over 7 years. Bob is very quick at booking my trips and i am very happy with him and his service. very easy to deal with thanks Bob

Planning for cruise/air travel

By: Janet

Reviewed on: 06 Mar 2017

Service, as always, was instant, comprehensive, professional and thoughtful

Good job

By: Joanie

Reviewed on: 01 Apr 2017

Bob did a great job for us I contacted him many times with queries. He handled them all quickly efficiently and kindly!!!

All That We Asked For

By: K. Maudsley

Reviewed on: 26 Mar 2017

A last-minute trip to Melbourne, Australia for a medical family emergency. Bob did a wonderful job finding everything we needed on very short notice. From visas and flights to transfers and accommodations, Bob came through with all we asked for. He was able to make changes as needs arose (due to changing timelines). He helped every step of the way, and his efforts alleviated a lot of stress and made the trip much more manageable. We will definitely book with Bob and Vision Travel again. Thank you, Bob!


By: michelle

Reviewed on: 29 Mar 2017

Excellent service, Always quick with a reply. Looks for the best flights available at the lowest price.

Greatest Travel Agent!

By: Cleo

Reviewed on: 01 Apr 2017

Bob knows his travel business. He has booked several trips for us.....never been disappointed. Would highly recommend him to all amity and friends.

review your advisor

By: andy

Reviewed on: 31 Mar 2017

We could not have asked for a better advisor. Would highly recommend him to anyone.

Trip to Mexico

By: Rhoda

Reviewed on: 06 Apr 2017

Bob is a knowledgeable and informative trip advisor. Once you contact Bob regarding a vacation or interest in a trip, he responds quite quickly. This trip to Mexico was booked and arranged the same day I contacted Bob. Ticket and information emailed as well. I certainly would recommend Bob and have used his service several times and most impressed. Thank-you Bob. Anne (Rhoda)

Excellent Advice

By: Wayne Greenway

Reviewed on: 24 Apr 2017

Bob is amazing. I can't say enough positive things about my work with him. He provides incredible customer service and his knowledge of the industry is excellent. Years ago, he used to handle all our travel for a national conference that we organized and I don't know what we would have done without his help. He provided the same great service to me personally on two recent trips. Thanks Bob!

Bob Is The Best In The Industry!!!

By: Laura

Reviewed on: 21 May 2017

Bob has been my travel advisor for many years, he is honest and extremely professional. I have, and definitely would recommend Bob Scarfone to other travelers. I have worked in the Travel Industry, and I still call Bob for all of my travel arrangements.


By: Stringbean

Reviewed on: 24 May 2017

We're extremely happy that Bob sourced & booked a direct non-stop flight from Toronto to Sao Miguel via SATA-Azorean Airlines.

Bob Scarfone

By: Cordelia

Reviewed on: 10 Jun 2017

Working with Bob Scarfone was extremely satisfying. I totally enjoyed everything he put into our trip. He met and exceeded our expectations.

Best travel advisor in the Hamilton area

By: Kymm & Sharon

Reviewed on: 10 Jun 2017

Bob Scarfone is the Utmost professional....going way beyond the call to make your trip and your experience the best it can be. Wouldn't trust my travel plans to anyone else. Thanks so much Bob....

Easy to work with!

By: KP

Reviewed on: 20 Aug 2017

Bob's level of service was outstanding. He made me feel like a valued client and I'll definitely be using him as my agent for many trips to come.

A great trip to Newfoundland

By: Christine

Reviewed on: 29 Aug 2017

I had a wonderful trip. Bob was very helpful, made great suggestions about places to stay and to visit. He also helped me out with airlines and car rental issues when problem arose

Trip to Vilnius

By: The Gas Man

Reviewed on: 16 Sep 2017

Fantastic!! He has been a true professional for the last 20 years, as long I have been a customer of his. Love dealing with him.

Trip to Kelowna

By: Annie

Reviewed on: 10 Sep 2017

I have worked with Bob for several holidays and he is competent, knowledgeable and flexible. Any issues or concerns are addressed by Bob quickly and he replies promptly. I will continue to use Bob for all further vacations. Thank-you so much Bob. Always a pleasure dealing with you. Anne

Kelowna trip

By: Kacey

Reviewed on: 11 Sep 2017

It is always a joy to have Bob as our overseer when planning a trip. We know we'll be well looked after, and he never fails us.

Italy revisited

By: Alan

Reviewed on: 21 Sep 2017

Bob (Scarfone) responded immediately to my request, rescuing me from the difficulties I had had in attempting on-line bookings for my wife and myself. Very quickly he was able to arrange air tickets (with very good bulkhead seats) for Toronto-Rome, no fewer than 12 Italian rail tickets, and admission vouchers for the Uffizi Gallery in Florence. To have been served so pleasantly and efficiently was a great experience and one for which I am very grateful.


By: Dan

Reviewed on: 01 Oct 2017

Very helpful and efficient. We had a great trip. thanks Bob

Love working with Bob Scarfone!

By: Janet-Rose

Reviewed on: 07 Oct 2017

We've had Bob as our travel agent for years now; and every time we get him to plan out our travel, it's been great. He knows our seat preferences and does a great job getting us the best flights possible. We've only had one problem over the years, when we were travelling and our flight was cancelled. We called Bob for help; and, within half an hour, he had us booked on another flight. Disaster averted, thanks to Bob! Forget Visa: when it comes to travel, it's, "Bob! Don't leave home without him!"

Coming east

By: Smarty

Reviewed on: 17 Oct 2017

Bob is good to work with! He gets what you want to know immediately' He gives that information. Then you likely wiil get the information that you do not know enough to ask,but is essential to the ease of you and your family, preparing ahead!

Las Vegas

By: Paul

Reviewed on: 18 Oct 2017

Good overall plan. Car and flight worked out ok.

Italy Trip

By: Carrie

Reviewed on: 20 Oct 2017

Bob was, and always is, a pleasure to deal with. He is very responsive and will always reach out if there are any changes made to our trip. I will always use Bob for my work or family trips.

trip to Lviv

By: CB

Reviewed on: 29 Oct 2017

Bob was very helpful and responsive to questions in a timely way

I will only book travel through Bob Scarfone

By: PulpQueen

Reviewed on: 27 Oct 2017

Bob has been our ravel agent for many years and we always trust him with our travels. He is highly knowledgable and always strives to get us the best schedule and price for our needs and budget.

River cruise

By: Les & GA

Reviewed on: 08 Nov 2017

Excellent! Bob knows his product and was able to book us a fantastic trip!

Bob's The Best!!!!

By: Laura

Reviewed on: 28 Nov 2017

I have been booking my vacations with Bob for many years! Bob is the best in the business, extremely knowledgeable and professional. Bob is really the only one I trust and feel comfortable with to take care of my travel requirements! Great job as always Bob!!! A very big thank you :o)!!!


By: Paul

Reviewed on: 03 Dec 2017

Bob organized the trip with good options

Vacation in Mexico

By: Susan

Reviewed on: 11 Dec 2017

I can always count on a response from Bob in a timely fashion. Very pleasant to work with. Always comes up with some interesting vacation ideas.

Great service from Bob

By: A.M.

Reviewed on: 18 Dec 2017

Bob was very efficient and met all my expectations.

Travel Agent

By: Chuckie

Reviewed on: 10 Jan 2018

Perfect service, as usual

Thanks, Bob!

By: Stephanie

Reviewed on: 15 Jan 2018

Bob is efficient and helpful. He found great flights for us and was on top of the changes to flights when they happened. He also gives great advice for smooth travel!

Bob is the Best

By: George

Reviewed on: 24 Jan 2018

Bob was fantastic. He found the best travel arrangements to and from Zambia, Africa for not only my wife and I, but also for our two daughters and their husbands. We all left from different times and places and we all had a very smooth and safe travel. His follow-up during and after the trip was top shelf. Attention to details was very evident in the great travel experience for all of us. He found us the best price with excellent professional advice. I highly recommend him.

Expert and professional

By: Janet-Rose

Reviewed on: 05 Feb 2018

We have been using Bob Scarfone to book our travel arrangements for many years now. He is a true professional and an expert. He knows what he is doing, and he's helped us with a variety of travel problems we've had over the years. We'd definitely recommend him!

Excellent as always

By: Coombs family

Reviewed on: 14 Feb 2018

Bob never fails to produce and assist. We have recommended him to friends and he is always consistent and creative, available and interested. The Best.

Smooth and Stress-free

By: Chris

Reviewed on: 15 Feb 2018

Working with Bob was great! He was very clear with the information, very helpful, and made sure I was kept up to date with any flight changes. Bob did a superb job.

Costa Rica

By: Jen

Reviewed on: 12 Feb 2018

Bob is amazing! We have booked many trips with Bob I can say he has it all covered and is always there for questions with immediate responses I would definitely recommend Bob to my friends and colleagues (which I already have and they’ve booked with him and are truly impressed)!! Thanks Bob again for everything and making our family vacations memorable!!


By: Rose

Reviewed on: 16 Mar 2018

It was very professional and he booked the flights and the seats on the flights exactly how I wanted them. Very efficient.

Flight to San Francisco

By: Janet

Reviewed on: 19 Mar 2018

Professional, responsive, timely, trusted. I have used Bob's services for over 25 years for booking flights, cruises, accommodation, and ground travel. I'd highly recommend his expertise.


By: scime

Reviewed on: 23 Mar 2018

Excellent, he was very helpful and gave great advise. The booking process was quick and simple.

Fantastically helpful, humble and lovely!

By: anon

Reviewed on: 04 Apr 2018

Bob feels like an extended family member. He has helped sculpt precious vacation times for my family whether it be picking the perfect busy March break Caribbean vacation with a teacher son, daughter-in-law and toddler grandson, or an individualized eclectic trip to the Greek Islands for four picky lifetime friends, or a magical once in a lifetime cruise to toast Mother's Day with my dear mom and sister. Cheers to you Bob! and a most sincere thank you--unreservedly grateful : )

Trip to Ixtapa Mexico

By: Fred and Wilma

Reviewed on: 30 Mar 2018

awesome, couldn't ask for a better agent!!!!

Bob was a great help

By: Cb

Reviewed on: 01 Apr 2018

Very useful with great suggestions

Trip to Punta de Mita Mexico

By: Rhoda

Reviewed on: 06 Apr 2018

Bob is a friendly, personable trip advisor. He generally can pick the best flights with the best times. He is thorough and very organized. I felt he chose the best airline which was within my budget. Myself and friends have used Bob's expertise before and we have always been satisfied with his service. Many thanks Bob. Anne

Beautiful Barcelona

By: Joe A.

Reviewed on: 07 Apr 2018

Bob was a great help in booking our flights for our trip to Barcelona. We had a short timeline to find flights, as well as some added constraints that made the search more challenging. Bob used his expertise to quickly find us what we needed. His suggestions regarding connecting airports and type of seat made our journeys to and from Barcelona much more comfortable. His easygoing manner make him a pleasure to work with, and I would definitely recommend him to family and friends. Thank you, Bob!

Perfect flights

By: Alan

Reviewed on: 23 Apr 2018

I have known and depended upon Bob Scarfone for many years. On this occasion I needed his help in booking flights to and from the United States. In no time at all, it seemed, Bob had secured excellent seats for my wife and myself. In addition to being helpful and efficient, Bob is very pleasant and easy to consult with. I would recommend him without hesitation.

Bob is the Best!!!!!

By: Laura

Reviewed on: 27 Apr 2018

Bob is absolutely the best travel advisor in the world, would not use anyone else. Bob is extremely helpful, honest and professional. Once again, great job Bob :o), thank you so very much!!!!

# 1 Travel Advisor

By: Kymm & Sharon

Reviewed on: 27 Apr 2018

I have to say Bob Scarfone is the best travel advisor we have ever dealt with. His knowledge and professionalism is exceptional. Bob goes that extra mile.....making sure everything is handled exactly as you wanted. Any questions or concerns are dealt with immediately. We highly recommend Bob for all your travel needs. Thank you Bob for all you do. Our trip to Cabo went without a hitch.....K&S


By: !

Reviewed on: 02 May 2018

Working with Bob was excellent

Disney Review

By: Melanie Mcvey

Reviewed on: 07 May 2018

Bob Scarfone planned our entire trip to Florida. From flights, to pick up at airport, to the resort to the meals, to our flight home. He was extremely professional and knowledgeable. I highly recommend Bob and we will be using him again. Thank you.

Working with Bob Scarfone, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more