Kym Harrell 

Houston, TX United States
Travel Specialties
  • Family Travel
  • Ocean Cruising
  • River Cruising
  • Food & Wine
  • Destination Weddings

  • United States - All
  • New Zealand
  • Barbados
  • Mexico
  • Antigua And Barbuda
  • View More...
Selling Travel Since
  • English

My Background

I grew up in Seattle with an amazing family that had a thirst for travel. Once I became and adult and had my own family I returned the favor and began the tradition with my husband and three kids.

Now that they are all grown we still keep we still travel every other year with my husband and I spending New Year's Eve in a different part of the world every year. I have at this time been on 25+ cruises and am a Virtuoso Voyages Specialist.

From my own travels and working in the industry nearly 20 years, I have become an expert on cruises, family/group travel, Disney itineraries and more. My approach is to understand my client’s style and preferences, and present my own expertise to design unforgettable experiences. From recommending the best places for cheap eats to cruises with the best on-board entertainment, I aim to make sure the itinerary is planned with you in mind. It's truly a blessing that my clients trust in me to send them together to a common place to build memories that will last a lifetime.

Places I Have Traveled

Reviews and Recommendations for Kym Harrell


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Kym is the Best!

By: Liz

Reviewed on: 24 Nov 2013

Whether it's a fabulous Disney trip or a last minute trip to Rome, Kym is always so calm and helpful. She takes the stress out of booking finding me better deals than I can find myself online. I recommend her to all my clients and friends and look forward to her helping me with my next trip!

Great Family Vacation

By: Bob & Judy

Reviewed on: 25 Nov 2013

Kym booked our Disney Cruise for us. We left Galveston and had a wonderful family vacation with children and grandchildren. We received everything we were promised. Good job.

HIghly Recommended

By: Bobby

Reviewed on: 21 Dec 2013

Wow!! This was a fantastic trip.. My first on Princess and out of the Houston Cruise Terminal too..All the information provided by Kim was true in fact super helpful and we had no surprises (except the day of departure it was 39 degrees in Houston..ha ha.) All in all very enjoyable week. Even the little bit of rain at port in Belize City did not dampen the fun..


By: AL

Reviewed on: 03 Jan 2014

In spite of the fact we were delayed a day due to the fog we were able to go to the ship on the day we were to leave and spend the night and leave the next day. Food and service in the dining room was adequate. Food was not a knock out but we did not starve. Room steward was excellent and attentive. Room was clean. Floor shows were amateurish--not real good, but had a good lounge singer. Overall had a good time---big ship!!! Lots of fat people!!!!!!!!

Excellent Travel Agent

By: nituac0419

Reviewed on: 05 Jan 2014

Kym is an excellent travel agent. She is able to help anyone with excursions from the ship or individual. Kym knows her stuff!

Highly Recommend

By: Van2014

Reviewed on: 07 Feb 2014

Kym handled both my cruise to Alaska in May 2013 and the recent Western Caribbean cruise.  She provided important information and my paperwork was done in a timely manner. Kym is easy to work with and a very pleasant person to be around.  I plan to work with her in the future on another cruise to the Eastern Caribbean.

Highly recommended

By: Bet

Reviewed on: 10 May 2014

Her part was extremely good.  Getting on and off the ship in Galveston is always a nightmare.  I hope Houston is better.

Does a great job.

By: Jelayne23

Reviewed on: 15 May 2014

Kym & Rosie always do a great job.

Highly Recommended

By: Toni Robbins

Reviewed on: 25 Jun 2014

Not Recommended


By: mye

Reviewed on: 25 Jun 2014

I was highly disappointed.  She would never take the payments. Took too  .  Long to book the flights.  Did not inform me of service fees. Gave wrong information regarding rooms and upgrades in Jamaica.  Overall I was not pleased and will NEVER use this travel agent again.
Not Recommended

By: grace

Reviewed on: 25 Jun 2014

I was very disappointed in her service.  


By: T.Hunter

Reviewed on: 30 Jun 2014


By: hunterweddings

Reviewed on: 29 Jun 2014

By: Not provided

Reviewed on: 07 Jul 2014

very helpful...she been an agent long enough to know what she is doing and how to play the game...!Ron

highly recommend

By: CC

Reviewed on: 28 Jul 2014

Kym was very helpful and was always available and easy to work with.  We were new to cruising and she answered all of our question and helped make this a memorable experience..

Terrific Travel Expert!

By: Audrey

Reviewed on: 02 Aug 2014

Kym is amazing! She helped to plan a cruise for 24 of my family members. Some members are international so it was a bit complex! She was able to assure everything was in order so that we could have an amazing trip and celebrate my Grandfather's 90th birthday. She helped us out with any documents & questions that we had after the initialplanning, she was attentive and thorough and I highly recommend her to anyone traveling! Thanks KYM!

Great Cruise on the Navigator

By: Jeffiek

Reviewed on: 16 Aug 2014

The Navigator is a beautiful ship and we had a great cruise. The group we were with was great and the people on board the ship made it so much fun. The crew is top notch. I would highly recommend it.

Creative well planned trip

By: Maxine

Reviewed on: 23 Aug 2014

Asked for something special for two sisters and and she planned a wonderful week in Provence, part cooking school and part sightseeing - It could not have been more perfect. Hotel was fabulous - an 18th C house in a great location with beautiful rooms and incredible service. Kym is definitely our go to travel agent. Has never disappointed us.


By: Clay Family

Reviewed on: 19 Sep 2014

Kym is always a pleasure to work with. She is helpful, honest and quick to respond..

She pulled a rabbit out of the hat!

By: Duke

Reviewed on: 31 Oct 2014

My aunt and I had signed up for a cruise through another travel agent who had made a pitch to her retirement village. We waited and waited and never heard from him so I called. He acted as though we never existed! No, it wasn't a scam, but it was a poor excuse for a travel agent. My aunt was so disappointed!! That afternoon I called Kym (who had set us up with a cruise 6 months earlier) and asked if she could do anything on such short notice. Within a few short hours we had several itineraries and cruise lines to choose from and were able to decide almost immediately! Kym knew what we were looking for and found exactly the perfect cruise options for us. Within a month my aunt and I were cruising the Caribbean, having a wonderful time! I can't say enough good things about this young woman! Her quick action and knowledgeable response saved my aunt (and me!) from brooding over "what could have been" and gave us a wonderful trip to look forward to! Many thanks to Kym!

Outstanding Service

By: Happy

Reviewed on: 14 Dec 2014

My room attendant Robert and assistant server in Dining Room Xiou were absolutely AWESOME!!!! The cruise and tours were enjoyable.
Not Recommended


By: Maybe15

Reviewed on: 15 Dec 2014

I will not be taking another cruise.

We will only use Kym

By: Melissa J

Reviewed on: 03 Jan 2015

Kym is an excellent travel agent. We love her advise and she knows so much about cruising. This is our 7th cruise and I will only book with Kym since she is so knowledgable.

Great Orlando Trip!

By: Jeff003

Reviewed on: 05 Jan 2015

Kym did a great job organizing and making the packaged reservation to Universal Studios in Orlando, FL for my family in Dec '14. We had amazing accommodations and her recommendations were spot on! We'll definitely use Kym again!

Expertise and patience

By: texas mom

Reviewed on: 04 Feb 2015

Kym did a great job orchestrating about 20 of us for our family reunion in Disney World. She made reservations at Disney restaurants (and changed them...), and did a great job keeping us near each other with our hotel reservations. Her experience was very helpful.

friendly service

By: apple

Reviewed on: 10 Feb 2015

Had a wonderful trip. There were two or three dinners that were ok, otherwise the food was good.

The Best Houston Travel Agent

By: nituac

Reviewed on: 21 Mar 2015

Kym plans all our trips for us. She is an excellent agent who always looks out for our best interest. I never take a trip without using her as our agent.

Excellant Service

By: Mobley

Reviewed on: 07 Oct 2016

First time going to Florida had a great time will go back, Kym really planned my trip out with food, hotel and parks will do this again.

Las Vegas was fantastic!

By: cdc

Reviewed on: 09 Nov 2016

We had a memorable time celebrating my birthday in Vegas. The Bellagio was breath-taking. The amenities were excellent and the concierge was more helpful than we could ever ask for.This was vacation that we will never forget.

Trip was wonderful

By: mheffler

Reviewed on: 19 Jul 2015

My stay in Israel was most amazing. Spiritual and fun. The flights were another story - economy so no leg room, a crying baby for 10.5 hours a row away, a boy in front of me throwing up twice and his father trying to teach him Sudoku for 5 hours or more while I tried to sleep. When I arrived I found that my luggage decided to stay in Toronto another day and I had no change of cloths, toothpaste, deodorant. Wearing the same clothes for 2.5 days was not fun. The return flight was delayed 4 hours for a mechanical problem so I ended up having to stay at a hotel in Newark and sleep less than 3 hours to make it back to the airport for my return flight. The luggage wait was so long I was only able to make one hour of a 90 minute appointment I had since I was supposed to have arrived the night before. The time in Israel was magical - Western Wall, downtown and Old City of Jerusalam, Yad Vashem, Masada, Dead Sea, and Tel Aviv - nice hotel but 30-minute walk from beaches.

Excellent service

By: Jeffk

Reviewed on: 01 Aug 2015

Kym was a great assistance to us on our most recent cruise. She helped picked the best ship for us as well as the best excursions. She is easy to work with and will help you every step of the way.

very friendly and easy to work with!

By: leo320

Reviewed on: 08 Sep 2015

She was excellent! She added to me to my friend's reservation for a cruise in a very efficient and timely manner, and easily made changes to our reservation when we requested. WE had a fantastic trip and will use her again!

Amazing cruise

By: Cdc

Reviewed on: 18 Sep 2015

We had a wonderful time on our anniversary cruise. None of it would have been possible without Kyms ' s help in planning. Kym's patience is superior and her customer service skills out shine most.

Amazing Disney Cruise

By: Heinz57

Reviewed on: 31 Dec 2015

Our family of 6 really enjoyed our Disney cruise. There were appropriate activities for ages 18 months to 63! Service was top rate.

Kym is wonderful!

By: AMW70

Reviewed on: 04 Jan 2016

Kym, Rosie and all the others at Vanguard travel did an amazing job with our cruise! They were so knowledgeable and patient - especially Kym, as she answered my many, many questions :). Kym was also so quick with her responses, which makes a big difference in the stress of planning a trip. Thank you to you all and we will absolutely come to you next time we cruise!!

Fabulous Yrip

By: Shirley S

Reviewed on: 27 Jan 2016

All of Kym's efforts in helping us plan our trip to Disney World worked out beautifully. We were able to do so much every day . The restuarant reservation worked out well and we enjoyed all of the dinners Thanks, Kym

Very helpful!

By: Paula18

Reviewed on: 28 Jun 2016

Kym is very professional and helpful! Anytime I reached out to her in need of assistance she was able to help! That is important when planning a trip!

Wonderful service

By: Nini

Reviewed on: 30 Jun 2016

I had a great time on my trip. Kym was always quick in responding to phone calls or any questions I may have had. This trip was perfectly planned and I had nothing to worry about. It was a truly wonderful trip.

RIU, Negril

By: Irene

Reviewed on: 28 Jun 2016

Everything was outstanding!. Good recommendation.

Very AWESOME cruise!!!

By: Nate & Cali

Reviewed on: 05 Aug 2016

Kym made this one of the best cruises we have had to date! One minor hiccup at a port and Kym saved the day!! We will definitely book through Kym again in the future!! Best of all was knowing my wife was having the time of her life!!

Always the best service!

By: Clay20

Reviewed on: 18 Sep 2016

Always superior service. Kym has excellent customer skills. She strives to make our trips memorable and gives excellent "tips". Kym is well informed and utilizes her skill set to be the best at what she does.
Not Recommended

Not the best experience

By: Carnival passenger

Reviewed on: 08 Nov 2016

No A/C on the cabin last night. No food after the buffet was closed and the boat arrived late to Galveston. Will not use Carnival or that agency again.

Expert service!!

By: Shirlvitz

Reviewed on: 05 Dec 2016

Kim did a wonderful job in arranging our cruise to The South China Sea on Princess. The travel to and from also worked out well. We have used Kim for many trips and will continue to use her

Always friendly and thorough. Takes care of everything.

By: Capt. Walt

Reviewed on: 26 Dec 2016

We've used Kym as our travel agent for the past three vacations. Kym takes care of everything we need and always makes sure our questions are answered. I'd recommend Kym as a travel agent to everyone.

Discover panama

By: sloth

Reviewed on: 22 Mar 2017

Very well organized. Immediate response to questions or requests.

Great help

By: Toni

Reviewed on: 30 Mar 2017

Kym helped us organize and maximize our days. Kym is very conscientious and went out of her way to make herself available whenever I had questions or concerns.

Excellent Service

By: George

Reviewed on: 09 Jun 2017

Kym was very responsive and had great recommendations for our trip.

Family Cruise 2017

By: Jeffiek

Reviewed on: 12 Jun 2017

Working with Kym was great. We had 9 people from multiple cities. 2 of which are senior citizens and needed extra attention. Everything was perfect and we now have a life memory. Thank you Kym !

Great Experience

By: L

Reviewed on: 06 Jul 2017

Smart, genuine and extremely helpful in guiding vacation planning experience

WE love KYM

By: macky

Reviewed on: 13 Jul 2017

She always does a great job

Great vacation, first cruise

By: Jen

Reviewed on: 29 Jul 2017

Kym was incredibly helpful in booking a wonderful multi-generation vacation. The neighboring rooms aboard the ship were perfect for our family. We loved all of the excursions she recommended. She spent a lot of time giving me information. The laminated luggage tags and check-in packet was perfect! I would highly recommend Kym!

Very nice service!

By: Andreas

Reviewed on: 21 Sep 2017

Kym Harrell arranged our family trip to Sweden. Kym was very quick and exact in her replies. We got exactly what we asked for. We will use Vanguard Travel again!

Perfect Trip

By: Rosa

Reviewed on: 09 Sep 2017

Planned the perfect trip. Every detail was taken care of.

Russia & The Baltics

By: Hilda

Reviewed on: 27 Sep 2017

Great. She was patient, informed, and planned trip around our interests & budget.

Russia/ Baltic Countries 2017

By: CN

Reviewed on: 27 Sep 2017

Professional and knowable ? Organized...responded quickly to questions or concerns. I enjoyed working with her.

Kym Harrell is the BEST!!

By: Debbie V

Reviewed on: 10 Jan 2018

Kym was extremely helpful in the whole process of booking our trip to Disney. I will definitely be using Kym for other vacations and would recommend her to everyone!!!

Happy client

By: Missy

Reviewed on: 03 Feb 2018

This is my second time traveling under Kym as my travel agent. She is very good at her job. Very informative and helpful. I appreciate all she did to make our travels smooth. Therefore my husband and I have already booked travel plans through Vanguard with Kym as our agent for next year!! Keep up the good work!!!!!!!
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Working with Kym Harrell

By: Maureen

Reviewed on: 04 Mar 2018

Great! Kym stays incredibly agreeable no matter how many times I change my mind. She will research anything and is dedicated to following up on any issues. If she doesn’t know the answer, she’ll find it.


By: Hilda

Reviewed on: 13 May 2018

Always a pleasure

Alaska Cruise

By: Supple

Reviewed on: 08 Jun 2018

All went well. All of my concerns and questions were answered by Kym.

Top notch travel agent

By: robII

Reviewed on: 27 Jul 2018

Kym Harrell was wonderful to work with, making recommendations and handling all the details of our family vacation to the Grand Velas Riviera north of Puerto Vallarta. Kym answered all our questions and set our minds at ease about travel to this "riskier area" of Mexico. The resort itself was exquisite, well deserving its 5-star rating in all areas - the rooms, grounds, staff, service, and of course the food! In addition to the beautiful pools and grounds, we were pleasantly surprised by the beach scene - gentle surf, fairly warm water, and the moderate beach crowd. Can't say enough about the quality of service at this resort. Highly recommend it as a destination resort, and highly recommend Kym Harrell as our go-to travel agent!


By: Leon

Reviewed on: 18 Sep 2018

She is very thorough very helpful

Great Trip

By: George K

Reviewed on: 22 Sep 2018

Kym, is the best. She knows exactly how to make a vacation go smoothly. Excellent knowledge of the travel industry. Can't wait to work with her to plan our next trip! George

Oceania cruise

By: Piggy

Reviewed on: 17 Oct 2018

She always does a great job for us

A very competent travel adviser

By: maxine and herman

Reviewed on: 31 Oct 2018

a delight and competent

Working with Kym Harrell, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • United States - All
  • New Zealand
  • Barbados
  • Mexico
  • Antigua And Barbuda
  • French Polynesia