Karen Lee-Ishmael CTA

Weston, United States
Bite Travel, LLC, an independent affiliate of Brownell Travel
Travel Specialties
  • Beach & Sun
  • Family Travel
  • Food & Wine
  • Culture, History & Arts
  • Honeymoons

Selling Travel Since
  • English

My Background

I am a wife, and mother of twins, and these life experiences have completely shaped the way I like to travel and the destinations I choose to visit. As a luxury advisor, my mission is to inspire people to travel; not just take a trip, but to take THAT trip - the one that has been on a “list” since college, or when you first got married; the one you dreamed about; the one you saved to share with a loved one(s). I believe that we are meant to journey, to satisfy our curiosities, seek new places and faces, develop our interests and discover what helps us to connect with each other. My job is to enhance the travel experience - to make it easy and exciting - so that my clients (and my family) will take trips they will cherish for all of their lives.

Places I Have Traveled

Reviews and Recommendations for Karen Lee-Ishmael


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Karen is the nicest and most efficient travel agent I've worked with

By: Paul F

Reviewed on: 11 Feb 2014

I had the greatest experience with Karen. I am very difficult in terms of travel and usually book 3 to 4 hotels for any destination I'm travelling after doing some very extensive research and then narrowing down to a decision. She proved to be both helpful and patient and got very good insight at all times. It was a true pleasure having Karen as a travel agent and I've already booked another trip thanks to her in Indonesia and will ask her for more trips in the future. I also recommended her to a colleague of mine and will continue to do so.She's certainly a very bright person and demonstrated professionalism, good insight and excellent understanding of my needs.
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Best Travel Consultant Ever

By: Rabbit

Reviewed on: 01 Apr 2014

Thank you once again for providing my family another vacation we will not forget.  From reservation to booking to pre travel check and post travel contact, Karen Lee-Ishmael does it all.  Ensuring that all three generations of travelers are happy from beginning to end.  Thank you for your outstanding service.  We will be in touch for our next family get away!!!Natalie Chan-A-Sue
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Spring Break with the Family

By: kismet

Reviewed on: 29 Apr 2014

Every year at spring break, I start discussions months in advance: soliciting feedback, budgeting, etc.  And every year my suggestions are rejected until the very last minute.  This is when we call Karen and she saves our bacon.  I blame my family. Karen overrode our initial choice with a better hotel and better beach proximity for a lower price! We wound up at the Trump International in Sunny Isles.  The hotel was lovely, the standard S Florida tower with a couple of pools and direct access to the beach.  Kids enjoyed dropping in to the Kids' Club for a couple of hours each day, and they were flexible enough to permit that.  We were centrally enough located to go to Miami attractions but not to have to live a "Miami Nightlife" experience. Given our dates, the hotel was full: there was usually a wait for elevators and getting a chaise at the pools required a tip and some fast legs.   The kids had a blast!
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Highly Recommended

By: Eve

Reviewed on: 16 May 2014

Karen did an excellent job planning our private wedding and honeymoon trip to Mexico.  We had concerns about booking an all-inclusive vacation because we did not want to be in a large noisy resort.  She found a small, quiet, beautiful resort for us called Zoetry just north of Playa del Carmen that was perfectly suited to our needs.  She arranged wedding coordinator, flowers, photographs, and much more to make our special ceremony on the pier at Zoetry very special.  She was especially attentive to our budgetary concerns.  We felt that the money we saved was substantial due to Karen's ability to work on our tight budget.  We had luxury accommodations, incredible food, a wonderful spa experience, and a beautiful wedding, all without breaking the bank.   Thanks, Karen, for planning a truly wonderful honeymoon vacation for us!
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Highly Recommended

By: PennWriter

Reviewed on: 27 Jul 2014

Consummate professional. She's great.  Karen planned a multistate trip for a group including three different age groups (pre-teen, middle age, and senior).  Everyone had fun.  Everyone remembers the trip fondly.  Best of all, when I had a concern about service at a hotel, Karen emailed the responsible party that day -- on a weekend.Will make planning with Karen a first step for future adventures.
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Highly recommended

By: Clement

Reviewed on: 30 Jul 2014

I highly recommend Karen, she always answered to my request quickly and is very professionnal.
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Highly recommended

By: W.A.L

Reviewed on: 19 Jun 2014

This trip planned by Karen Lee - Ishmael of Bite Travel in Miami was excellent. From start to finish Karen has provided all the necessary information required to make our trip an enjoyable and memorable vacation She has made suggestions for land tours, restaurants,sightseeing adventures,and air travel. Apart from being knowledgeable and precise and friendly in her emails and telephone communications she made good choices in air travel that saved me a lot of money and time. Karen really made a great difference in our trip being so special, enjoyable and memorable. My wife and I now have many pleasant memories of our holiday- thanks to Bite Travel for arranging this experience.  I will definitely use Karen Lee - Ishmael of Bite Travel to plan my family and friends cruise vacation in August 2014. I rate her as a First Class Travel Consultant.
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Our Most Excellent Adventure!

By: Learning to be a world traveler

Reviewed on: 20 Jun 2014

I was reluctant to travel in the past because I found that making plans was so onerous. I basically gave up and went locally to the same place.  With the help of Karen at Bite travel, I can honestly say that she has made the experience so easy and enjoyable that we have already done two epic trips this year. Our kids love to travel and stay in nice places. With Karen's help we stayed at great Virtuoso properties with tons of complimentary upgrades and amenities, including early chocolate surprises for upcoming July birthdays. We have named our last trip to the NW & Canada, "Planes, Trains and Automobiles...and Ferries!" I have used travel agents before but it was a dry, tasteless experience. Then the internet came along and it was "well who needs a travel agent anymore". It turns out if it is a good agent, everyone! Using Karen has shown us what a truly awesome agent provides! I HIGHLY RECOMMEND HER! Thank you Karen. We're looking forward to booking our next trip with you! 
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highly recommended

By: rich

Reviewed on: 23 Jun 2014

Karen did an excellent job of arranging our European trip/cruise.She is very detailed and meticulous, and this allayed our fears, since this was our  first trip to Europe.    From the arranging of the flights, to the booking of the restaurant reservations, everything was taken care of. We just had to pack our suitcases. We would not hesitate to use Karen for any future travel. 
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Great service, lovely holiday

By: Djmgy

Reviewed on: 27 Oct 2014

All arrangements were done perfectly. Karen is a great organizer and travel agent. I would recommend her to my friends without hesitation!
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Super Efficient

By: AgnesM

Reviewed on: 15 Jul 2014

Karen was able to book me in the last minute on a cruise to Alaska.  In addition she was able to upgrade my state room to a very spacious one on the upper level of the ship.  Every detail was covered and taken care of without a hitch.  I will definitely book travel with her again.
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Highly Recommend!

By: Caitlin

Reviewed on: 18 Jul 2014

I am not sure why you would ever try to book a trip by yourself when you could go through Karen.  I was desperate for some time away on short notice and Karen sent me some options and took care of everything.  Not only did I not have to worry about anything, I saved money!  I got a free night, free breakfasts, late check-out and a room upgrade all for booking through Karen.  She asked me great questions about special needs or wants my family might have, things I wouldn't have thought of in advance. She confirmed my room for me the day we were arriving, notified them we would be late getting in and followed up after the trip to make sure everything went well.  I really don't know why you would ever book any other way.  She is the best.
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Highly Recommend

By: Baby4

Reviewed on: 27 Jul 2014

Karen went beyond the call of duty to make our trip in LA perfect. I would highly recommend Karen to anyone wishing to have a caring/involved and thorough agent!
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Absolutely fabulous travel agent!

By: Paul-Lux

Reviewed on: 11 Aug 2014

When booking a new trip to South-East Asia, choosing Karen seemed like the best option after a wonderful trip in January 2014 booked with her as well. Everything has been done in a perfect and thoughtful manner. We were upgraded and got great amenities. Karen even secured the best views for us. There's nothing more one could hope for. I loved the handwritten welcome notes from her waiting at our hotels, very thoughtful. Will book again and again with Karen!
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Perfect Vacation

By: Jeff52

Reviewed on: 02 Sep 2014

Karen Lee-Ishmael redefined my expectations for a luxury travel advisor. She came highly recommended by a fellow coworker, and she still exceeded all my expectations. Due to my constantly changing work schedule, I was forced to change my vacation plans and destination multiple times. Each time Karen was very responsive, accommodating, and produced great destination itineraries. She sent us great guides and vacation destination books before the vacation, and even had a cheese plate and beer waiting for us in our hotel room after a long day. Karen made planning a weeklong vacation to Alaska stress free, and it was an unforgettable vacation for my brother and me. I will not hesitate to recommend Karen to anyone, and she will be handling all of my vacation planning needs in the future.
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Expert, Efficient, and Meticulous Service

By: CSPJAC2575

Reviewed on: 03 Oct 2014

Could not have been happier with our first experience using this service. Everything exceeded our expectations in the best possible way. The service was impeccable, all details and documents were received in advance and follow ups all along the way. It took a lot of pressure off of us having Mrs. Lee-Ishmael plan our trip. Definitely sold on this service and will be using again in the future.
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Customer Service is second to none!

By: TD1115

Reviewed on: 24 Nov 2014

Karen was an absolute pleasure to work with. She was knowledgeable about the entire process and was willing to help me with all of my questions, and quite promptly at that. Karen took it upon herself to book, not only our hotel reservations for us, but also scheduled transportation to and from our resort, as well as a spa session for myself and my husband. Halfway into our trip, Karen made a courtesy phone call to our resort's management team insisting that they contact my husband and me, to ensure that we were having a wonderful and stress-free vacation. We appreciated all of Karen's efforts for this trip of a lifetime, and look forward to working with her in the future.
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Holiday Spirit found in London


Reviewed on: 09 Dec 2014

Thank you, Karen for all you did to make our Mother/Daughter trip to London so special. Everything was perfect! Thank you for the beautiful welcome fruit basket. We had a wonderful experience at The Dorchester. From the moment of arrival until our departure my daughter and I felt at home at a very special hotel. The service and attention to detail was flawless. Our experience at High Tea put us right in the Christmas holiday spirit. The music, decorations and tea service were perfect. Thank you for booking us on the Diamond Club Winter package. The upgraded suite was spacious and a nice surprise with 2 full baths. I will surely recommend your services. Thank you, again and Happiest of Holidays.
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allure xmas cruise

By: rich

Reviewed on: 02 Jan 2015

excellent cruise. great service. only disappointed in the fact that downtown maarten was closed on xmas day .
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More than just an Advisor!

By: Renger

Reviewed on: 09 Feb 2015

We received excellent service and advise from Karen. Reaction time to inquires was short, good tips and advise was offered. We really appreciated the bottle of champagne and the chocolate strawberries which was in our cabin' To express it: "she went the extra mile"!.
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Efficient, Friendly and Amazing Service


Reviewed on: 03 Mar 2015

This is the second trip that Karen has helped us to organize and her advice and assistance is invaluable.. Could not imagine a future of planning travels without her input.
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Reviewed on: 07 Apr 2015

This was our first cruise, it exceeded our expectations. Our travel advisor Karen kept us updated in the months leading up to the sail date. She advised us on insurance and shore excursions. Karen responded promptly to all our enquires. We enjoyed working with Karen so much that we are asking her to help us plan our holiday cruise.
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Excellent Service!

By: valentina

Reviewed on: 30 Apr 2015

Karen, was great! She planned every detail of our trip and it went so smoothly. Her advice and tips on what best suited our group was on the mark. She was readily available before and during our trip if he had any questions or concerns. She made the whole process seem so I would surely recommend her to anyone and everyone I speak with about my trip.
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Fantastic travel agent!

By: Paul F

Reviewed on: 07 Jul 2015

Karen was absolutely instrumental in making our holidays absolutely lovely and problem-free. She always liaises in advance with the hotel in a repeated manner in order to ensure that we are well received. There is definitely a before and after Karen when it comes to travelling. I'll be more than happy to use her services again.
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Perfect Honeymoon Experience

By: Skhichi

Reviewed on: 16 Jul 2015

Karen and I have exchanged literally a hundred emails and a dozen phone calls in the course of planning this trip. The end result was a masterfully planned experience with not a single noteworthy hiccup. We traveled to Greece and Turkey for our honeymoon and had a range of experiences including tours and day cruises. All transfers were on time and all recommendations were on point. We have already planned to use Karen's services in the future.
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Expert in well planned travel

By: Sharon

Reviewed on: 23 Jul 2015

Karen planned a lovely 4 day stay in New Orleans for us in celebration of our 25th Wedding anniversary. It was a lovely trip and we thoroughly enjoyed all of the luxuries and special treats of our club room. The Hotel was well located and we were a short walk to almost all of the attractions of the French Quarter, Bourbon street and the Nola highlights. There was no need to rent a car and we had an amazing weekend sampling all of the amazing flavors and sounds that this historic city has to offer. Thanks again to Karen and her expertise and all of the lovely little extras that she ensured for us to make this trip an unforgettable one. I would highly recommend her services and am already looking forward to another vaca!

Amazing Service

By: Caymangirl

Reviewed on: 26 Jul 2015

Karen, was amazingly very helpful from the time i sent her my request for cruise tour information she was right on the ball, she monitored my entire cruise and ensured that all aspects were what i was expecting. I will not hesitate to use Karen with all my future cruise's.
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Very helpful, responsive and efficient

By: Victor

Reviewed on: 26 Jul 2015

I would definitely use Karen again.
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True Professional

By: Suzie

Reviewed on: 28 Jul 2015

Karen was AAAAAmazing! She gave excellent recommendations for our stay in Captiva and was very proactive in calling to ensure that our family needs were met before we arrived at the resort. She also followed up with us throughout our stay and contacted Management when we had inquiry about our bill. I will be using her services in the future. :)
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Most Reliable Service Provider

By: Agnes

Reviewed on: 02 Aug 2015

Karen took care of all aspects of my recent trip to Asia, from airline, hotel and cruise. She provided me with assistance while I was abroad and acted instantly on my behalf. My trip was smooth thanks to her expert knowledge of international luxury travel. I recommend her to all my friends.
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Excellent Laos-Vietnam travel

By: Everett

Reviewed on: 12 Aug 2015

The Trip was overall excellent. Hotels: all were great. The Sette Hotel in Vientiane and the Residence in Hue were outstanding. Absolutely gorgeous properties in smaller destinations Transfers and flights: all were fine. No comments Luang Prabang: excellent trip. Note that the half day trip out of town to the old village is excellent but only for those who really appreciate seeing specific local culture Vientiane: should have been a half day only Hanoi: should have been 2 days in the city. the local village tour is a bit redundant with the one in Luang Prabang Ha Long. perfect (except the weather) Hue: lovely. Would suggest a river cruise also (I did it on my own) Na Trang Amanoi: gorgeous but it takes a long time to get there. Thanks Karen!
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Outstanding Service

By: JP

Reviewed on: 20 Aug 2015

Cannot imagine ever planning a trip without using the services of Karen Lee-Ishmael. Not only are the level of recommendations on point but the follow up before, during and after the trip doesn't end. I am completely comfortable traveling to the end of the world once the trip is planned by Karen. The level of detail and service is first-rate.
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Freindly service

By: eric0325

Reviewed on: 14 Aug 2015

Everything was wonderful on the Royal Caribbean. I will ask Karen for future trips again. our next trip is "All Inclusive Jamaica". Karen helped us from the wedding plans to getting the actual date and plans set. The boat we went on was a perfect trip with great service and food. My new wife loves the entertainment and of course the various Islands.
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By: Zool

Reviewed on: 24 Aug 2015

This was the first time we used Karen as she came highly recommended to us. She sourced great boutique hotels that were to our liking and worked hand in hand to plan our trip based on our timing and needs. She was always prompt and professional to converse with and she ensured every detail was taken care of including certain room requests we had. She sourced the best possible deals and organized our trip in such a way that we had no hiccups/challenges whatsoever. We are already working on another trip with her so yes we would recommend her and her services!
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By: Xavier

Reviewed on: 14 Aug 2015

One word: perfect
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Exquisite service

By: Paul

Reviewed on: 23 Sep 2015

As usual, Karen delivered on all fronts and I can only recommend her services. Excellent planning, upfront communication with the hotel management and great stay throughout thanks to Karen's oversight.
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Fatima,Spain &Lurdes

By: B.

Reviewed on: 23 Oct 2015

A WONDERFUL LIFE CHANGING EXPERIENCE, I am now closer to My God & The Blessed Mother. I am sure that I am on the Right Way to Eternal Life. Thank you for covering me if anything went wrong, God Bless, You do Great Work B.
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Excellent service and follow up

By: Paul F

Reviewed on: 29 Oct 2015

Always happy to book through Karen as she truly ensures that one gets satisfied at each moment. I like the follow-up aspect and the fact that once everything is booked, she does not disappear at all but sincerely checks whether clients are happy.

Great experience

By: Gus

Reviewed on: 18 Nov 2015

Thank you Karen for your expert help in planning our flights as well as our travel insurance. We do appreciate your prompt and speedy response to all our travel requirements. Our warm and sincere thanks.
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Thanks Karen!


Reviewed on: 01 Dec 2015

Karen was great to work with -- very friendly and professional. She kindly helped my sister and I celebrate a milestone birthday, and made sure the hotel took good care of us.
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So happy to have Karen!


Reviewed on: 18 Dec 2015

I am a busy, working mom who is short on time. Having Karen to take care of our vacations gives me one less thing to worry about. I can sit back and just enjoy the time with my family.
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Expert Detailed Service

By: GAIL54

Reviewed on: 01 Feb 2016

This is the second cruise we booked through Karen. The service was, as usual, above par. Karen was able to help us decide on a cruise that would suit all the ages in our family (30+ to 66+) and the different interests we had. When I had difficulty booking our seats for the onboard broadway show as well our speciality dinners Karen did it all. She checked us in and double checked everything before we sailed. Our family enjoyed a thoroughly delightful and different Christmas which was due in no small measure to Karens attention to detail.
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Budapest to Taj Mahal to Vienna!

By: MangiaBeveBici

Reviewed on: 08 Jan 2016

As always, excellent service, well organized, and great hotels!
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Another lovely experience


Reviewed on: 12 Feb 2016

Once again, enjoyed working with Karen for this short trip. Appreciate her responsiveness and post-trip follow-up.
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So Much Help!

By: Lawson

Reviewed on: 02 Feb 2016

Couldn't have done it without her. Great service!
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By: Dhanss30

Reviewed on: 12 Mar 2016

Karen planned my recent birthday weekend in Sonoma and San Francisco and she was just amazing. After the initial assessment where she learnt of what my expectations were for the trip and what I wanted, she thought of everything. The hotels, tours and restaurants she recommended and then booked for me were exactly what I envisioned and wanted. Even after I arrived and was surprised by a relative which caused all reservations to have to be adjusted, she promptly replied and made all the adjustments necessary. This was my first time using such a service and I now feel spoilt as I had no worries during the entire process.
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So sweet and helpful!

By: Alyac

Reviewed on: 20 Mar 2016

Karen is a wonderful travel agent. She is always so quick to respond and helpful in making the planning process easier and nicer. She's fantastic and we will definitely work with her again for future travel plans! Thank you!
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Karen is a winning ticket! I hit the lottery with her!!

By: Brett245

Reviewed on: 04 May 2016

I somehow stumbled across Virtuoso while researching trips ideas. This is where I was lucky enough to find Karen (my winning lottery ticket!). I contracted with Karen to secure the booking arrangements for a very special trip for me and my wife. A trip that was literally going to take place in less than 1-month (gulp!). There were many moving pieces to this trip that had to be put together in order for it to go as planned (including my last minute decision to add 2 extra nights to our stay)! I put a high value on what Karen could bring to the table, and she more than delivered! In summary, she and I were able to put together a 10-day "flawless" trip to the BVI in less than 4-weeks time! Karen was an essential part in taking care of most all of the details that made our trip a spectacular “once-in-a-lifetime” experience! Her response time (does she sleep?), demeanor, professionalism, dedication, and personality throughout our entire correspondence was top notch! She's the best!
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Mediterranean Cruise

By: Ravi

Reviewed on: 03 Jul 2016

Excellently organized cruise by Karen. Cruiseline suggestion was excellent for a first-time cruiser. Karen made sure all fine details throughout our trip was taken care of. She also dealt with any hiccups that we encountered.
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Very Nice

By: G Terry

Reviewed on: 23 May 2016

Very easy to work with and everything went very smoothly.
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By: Susie

Reviewed on: 17 Apr 2017

Excellent. Karen provided great options for my family trip to Mexico based on our needs. We were impressed by her thoroughness and follow up.
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Resourceful Advisor

By: Ravi

Reviewed on: 16 Jun 2017

Excellent service provided. She was knowledgeable about the various aspects for successful execution.
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Exceptional service

By: Jennifer

Reviewed on: 02 Jun 2016

Karen is absolutely the best. I was impressed that we were picked up at the airport in Rome and taken to the hotel and from then on all pick ups were spot on. There were a few tours that I would not recommend at all. #1: Private Rome Food Walking Tour with tastings. A real hardship for me because it came right after a grueling 4 hour tour of the Vatican. Plus it was raining and Maurizio made us walk too much to sample some pizza where we had to eat standing! #2. The tour in Santorini was a disaster because the guide was late but, in fairness to her, it was not totally her fault. #3. Athens was awesome and both guides were very educated. #4. The Bodrum tour was a waste of money and time. I would not recommend that at all. However, I highly recommend Mrs. Karen Lee-Ishmael and will definitely use her services for future travels.
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Best Vacation Ever

By: Ronk

Reviewed on: 18 Jun 2016

The title reflects the entire family's experience at the Four Seasons Orlando. The service was outstanding, and the facilities were top notch. Having Karen as an advisor enhanced an already wonderful stay as the upgrades she obtained for us made our vacation truly special.
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Incredible Service

By: AP

Reviewed on: 25 Jul 2016

Karen was incredibly thoughtful when it came to planning diverse, yet enjoyable tours. We received a wonderful mix of activities - ranging from driving, walking, public transportation and bike riding. She spent a lot of time making sure our logistics were realistic and efficient. She took the difficulties out of planning overseas travel. Highly recommended!
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Great Trip, Wonderful time.

By: B.

Reviewed on: 10 Aug 2016

Everything ran like Clock work, The Details may it a Breeze, The Grands were Happy and this was for Natasha & Nikki. There was a bit of Groaning about walking, but a cab fix that every time. VIP Passes was a great time saver. Will do this again at Christmas to SEE the Lights. Thanks, B.
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The Best Travel Agent

By: Joanna787

Reviewed on: 18 Sep 2016

We never thought a travel agent could be so helpful and on top of things. Karen meticulously planned out all of the details of our trip. She was always available to answer our questions. (And we had many!) )She planned an Alaskan cruise with excursions and a land customized vacation for our family. Karen even made sure that our dietary restrictions were accommodated. She even called us at 4am to wake us up! We slept through our alarm clock, and our airport driver contacted her. At each hotel we stayed at, Karen send us welcome notes and thoughtful and useful gifts. She even send us goggles to a hotel with an indoor pool! During our trip we had some questions, and Karen was readily available to help us. Many times people sell you things and then they disappear. This was not the case with our travel agent Karen. We will definitely use her 5 star services again! Thank you Karen! Until our next trip. Joanna and family
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Great job!

By: pgrasty

Reviewed on: 30 Aug 2016

Karen was extremely helpful in planning our honeymoon to Hawaii.
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Amazing trip!!

By: MM

Reviewed on: 28 Aug 2016

This trip was exactly what we had hoped for and Karen made the entire experience seamless. Would definitely plan all future trips through her.
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Recommended: Spain/Portugal trip

By: TXavier

Reviewed on: 06 Oct 2016

Excellent advice and accommodation recommendations provided for a trip to the Spanish region of Andalusia and Algarve in Portugal.
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special service for a special request!

By: partofmylifeandme

Reviewed on: 05 Sep 2016

This has been an exceptional service. It was just for a day trip for visiting Pandas in Chengdu in China and normally I do get all my many travels organized on my own, but for this one it was not possible and I wanted the day to be perfect. And it was perfect! We got exactly the service we asked for, price was reasonable, the guide was aboslutely and 1000% recommendable, and all worked like bliss. Would always organize it exactly in the same way with Karen's competent and pleasant help!
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Love the perks!

By: Gigi

Reviewed on: 07 Sep 2016

As usual, our hotel plans made through Karen were seamless. We enjoy not having to be given coupons on our arrival. All the Virtuoso amenities and perks are credited or deducted at the end. We loved the welcome treat sent to our room by Karen and once again she was right in her recommendation about where to stay. The Rosewood Anasazi was perfect for us. Good, no great, location. Elegant but not stuffy and so reflective of this most remarkable part of the US.
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By: CR2016

Reviewed on: 15 Oct 2016

Karen did a fantastic job on helping us book our travel plans and our room was incredible. She has helped us on several trips is always patient, helpful and quick to respond. Thank you, Karen! We look forward to work with her again soon.
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Unbelievable honeymoon

By: Todd56

Reviewed on: 23 Nov 2016

Karen did an amazing job planing our honeymoon. In the planning phase, she was very responsive to our emails and ideas for our honeymoon. She gave great recommendations on things to do in Fiji and New Zealand as well as advice on booking our flights. Everywhere we stayed was truly amazing. Everyone was expecting us and all our accommodations were fantastic. Karen made everything so simple, all we had to do was relax and just follow our itinerary. We have told everyone about our trip and have highly recommended Karen to several friends who are planning their upcoming honeymoons. It was the best trip of our lives and we definitely will use Karen's services again.
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Professionalism and efficiency

By: sunicky

Reviewed on: 24 Nov 2016

Karen planned an excellent weekend getaway for my wife and I at a brand new resort in Turks and Caicos. Could not have asked for more- expert advice and a great vacation package!
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Great service

By: Robert

Reviewed on: 06 Feb 2017

Karen was great to work with for travel advice and making a hotel reservation. She was very prompt in responding to requests and clarifying any questions. The hotel stay she booked for my partner and I in Miami was wonderful. I would recommend Karen to anyone seeking quality service and advice.
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Great Cruise Package

By: Ravi

Reviewed on: 19 Jan 2017

Seamless travel plans and great suggestions for a first time cruise for my family. Everyone had a great time. All the planning from transfers, special services, bookings, price adjustments were on track. Thanks for another lovely vacation
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By: Marcelle

Reviewed on: 27 Jan 2017

She was most patient with us during our planning period. I would have no hesitation to work with her again.
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Amazing Vacation

By: Eugene

Reviewed on: 03 Mar 2017

Karen is an unbelievable travel agent! She planned an unforgettable vacation to Peru for my father and I. She even made alternate arrangements for us when Avianca had a huge delay that through off our schedule. I would highly recommend Karen to anyone, all of my vacations will be planned by her.
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Great Job, Karen!

By: Cayla

Reviewed on: 04 Apr 2017

Karen is always a pleasure to work with. She is incredibly helpful and very responsive. We have used her several times in the past and will continue to use her for our future travel. Fantastic agent! Thank you Karen
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Birthday Trip- Prague, Vienna and Budapest !

By: T. Pierce

Reviewed on: 17 Jun 2017

We thoroughly enjoyed every moment of the trip. All of the drivers and tour guides were very prompt, professional and friendly. They were very reliable at the train stations and airports. The hard copy trip guide Karen provided was comprehensive and kept us on track. The tour guides knew their subject matter and not only did we enjoy ourselves but certainly leaned about each country and its history. All of the tours were timed well and had the perfect amount of walking and driving . We were also able to explore on our own with some great recommendations from Karen. The tour guides also had great recommendations for us as well. The trip was even even better due to all of the extras that were included (i.e. Breakfast, afternoon tea and snacks) as well as Birthday treats and a fantastic cake and wine!! Overall, the trip was fantastic, hotels great, luxury travel at its finest. Everything was planned perfectly. I would like Karen to plan all of our trips going forward! Thank You!!
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Trip Advisor Review

By: Marcia

Reviewed on: 23 Jun 2017

Karen had great follow through and helped to pull together an amazing trip for me and my family. I appreciated her willingness to take my requests and ideas and incorporate those.
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Great Travel Agent

By: Joanna

Reviewed on: 04 Jul 2017

Karen always has great suggestions for places to visit and things to do.
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Excellent service!

By: Cayla

Reviewed on: 03 Jul 2017

Fabulous! We love working with Karen. She is always quick to respond, eager to help and wonderful to work with.
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Family visit

By: Family visit

Reviewed on: 05 Jul 2017

Karen assisted my family of 5 to visit 3 countries by air, train and automobile. It was quite a complex itinerary and coordination was essential. The trip went off without a hitch! We will definitely book our next adventure with her expert help!
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Indonesia & Singapore

By: S.A

Reviewed on: 05 Jul 2017

Karen was amazing! She planned this trip abroad in less than a month and fulfilled all our wishes. From the hotels to the transportation to the tours everything was seamless. The quality of the hotels was spectacular as she really listened to the wants and needs of ours. She was readily available to answer any questions and took the time to really figure out what was best for our budget restrictions. I would highly recommend her to those out there that are overwhelmed with all the travel arrangements needed. She is fantastic at her job! We can't wait to use her again for our future travels!
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Princess Baltic Cruise

By: Liz

Reviewed on: 12 Jul 2017

Excellent travel agent. Goes above and beyond. Always looking at prices to make sure we achieve the best deal. Would highly trust.
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Excellent Advisor

By: Eric

Reviewed on: 07 Aug 2017

Karen is one of the best vacation advisors we have ever had. We will continue to work with her for future trips
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By: Xavier

Reviewed on: 18 Aug 2017

Perfect and very professional
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Reviewed on: 25 Aug 2017

Excellent. She is reactive and always full of ideas. She is able to adjust itineraries quickly. She is careful to adjust the cost level according to our needs. She can easily organize "simple" trips or complex ones in areas people don't often go.
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Visit to Machu Picchu

By: Ravi

Reviewed on: 22 Aug 2017

Visiting Machu Picchu is a bucket-list trip for most travellers. All the arrangements by Karen went very smoothly. A lot of thought and planning was done so that we could have maximised on our time and that we could have been aclimatised to the environment. The guides and accommodation were of excellent choice. Everything fell into place to make the trip an enjoyable one.
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By: eric

Reviewed on: 26 Jul 2019

Karen is always professional and looks for ways to help us save money for our vacation.

Panda tour in China

By: partofmylifeandme

Reviewed on: 30 Aug 2017

This is the second time Karen helped us organizing a tour to a Panda sanctuary in Chengdu with a local agency. Again this time everything went perfectly well, as planned, and I can only recommend working with Karen on such kind of exotic tours.
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Great Job Planning Our 10 Day Trip to Scotland

By: Robin

Reviewed on: 05 Oct 2017

Karen prepared a 10 day Scotland itinerary for us as part of a longer trip we made to Europe this fall. We seldom use a travel agent, but were short on time given our work schedules and we had never been to Scotland so wanted to make the most of our abbreviated time there. Karen did a super job of recommending locations so that we could see as much as possible, without being totally worn out! She also recommended activities and the packet she sent us had tons of suggestions for things to do along our driving route. The properties she recommended were right in line with what we had described to her. Karen worked quickly and we made few, if any, changes to her original proposal. Our trip was fabulous and we felt like working with Karen not only saved us time and trouble, but helped us have a much more enjoyable experience than if we had done it on our own. We highly recommend Karen for travel planning.
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By: Norms

Reviewed on: 09 Oct 2017

Absolutely delightful.
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Excellent !

By: Schnooky

Reviewed on: 29 Oct 2017

Excellent ! If she is Excellent - what more is there really to say.
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Had a wonderful Trip. To Padre PIO.

By: B.C

Reviewed on: 23 Nov 2017

Karen did a wonderful job planning my Trip to visit the Home of Padre Pio And his great works. Brian Chan-A-Sue
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Last minute Quick getaway

By: Happy

Reviewed on: 28 Nov 2017

As always Karen's suggestions are right on target. Not only did she help us find a nice place with short notice, but she helped us save money.
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Great job every time

By: Aj

Reviewed on: 17 Feb 2018

She is amazing. We have booked many trips w her and have been very happy!
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By: Susie

Reviewed on: 08 Apr 2018

Once again out vacation was a success thanks to Karen. She booked us into a hotel on short notice (which was not even a Virtuoso property) and she still provided the same excellent level of service. She called up the hotel to tell them about my son's Birthday and made sure that a crib was delivered to our room upon arrival. "Thumbs up" as my son would say!


By: Socrate

Reviewed on: 07 May 2018

Karen has been our Travel Consultant for 4 years. She has planned over 7 trips for our family, and we have been extremely satisfied with Karen. The most amazing thing about Karen is her attention to details. She knows our family, and she does the little things to make our kids feel cared for even while we are on a trip. We have recommended several friends and family to Karen and they too have been extremely happy. Traveling/vacationing is fun, but planning can be a hassle; Karen helps by making the planning process fun too.


By: Ericmarc

Reviewed on: 04 May 2018

Karen is the perfect advisor. She always helps identify our budget for the quality trip we want and for the past 3 years she has been perfect in every way.


By: Jamie

Reviewed on: 22 Jun 2018

Wonderful! Karen is friendly, always knowledgeable about a multitude of travel issues, organized, and seamlessly professional. I consider myself fortunate to have been given Karen's name when calling Brownell Travel a few years ago. I look forward to working with Karen in the future!

Repeat customer

By: Jane

Reviewed on: 22 Jun 2018

We are now planning our 3rd trip with Karen and have recommended her to friends! She is extremely detail oriented and knowledgeable.

Patient and understanding

By: Pennwriter

Reviewed on: 05 Jul 2018

She is incredibly patient. My itinerary involved 3 weeks and 4 countries, working with 3 generations of family members. She took care to make us all feel attended to. I will never use anyone else.

Trip of a Lifetime - South Africa

By: Jen Prashad

Reviewed on: 06 Aug 2018

Always a pleasure working with Karen to plan our adventures. Amazing recommendations, first class accommodations coupled with attention to detail always results in an effortless vacation. Just returned from South Africa where the accommodations and excursions were absolutely breathtaking. Her virtuoso partners always come through with amazing service. We are truly grateful for the time and effort that Karen puts into our planning.


By: Ev

Reviewed on: 16 Aug 2018

Simply Excellent. Responsive. Innovative. Dedicated.

Enjoy Karen's work ethic and attention to your details:

By: Schnooky

Reviewed on: 27 Nov 2018

We've been using Karen for several years and have been completely satisfied with her recommendations and knowledge of where we were going internationally - because she has already been to most all of the places we considered.

Awesome and amazing

By: Sante

Reviewed on: 11 Jan 2019

Excellent service . Very knowledgeable and accommodating . Amazing , pleasant , words can’t begin to describe how great Karen was. She really understood what we wanted and she sought to make our dreams a reality the best way possible.


By: Eric

Reviewed on: 11 Jan 2019

Karen is excellent she has been my agent for 3 years and always had a professional and excellent experience with her.


By: Adel H

Reviewed on: 04 Mar 2019

We've worked with Karen twice now, both trips in Europe, We've covered Italy, Switzerland and France. Both trips have been AMAZINGLY smooth, well-planned and directed. For this trip to Italy, the hotels were wonderful, transfers smooth, even though we had some hiccups from my end on the dates. Karen fixes your mistakes and makes them strengths of your trips! Karen, is a master planner. We submit her a canvas of dates and locations and she produces a masterpiece of a vacation, trip, and lifetime of memories. We've done trips with just my wife and I and one trip with another couple. We've never once had an issue of communications, incorrect dates or misunderstandings. She's willing to work through phone or email which works great with busy schedules. She isn't pushy or forceful with what we should do, which is a welcome change. Please take this as my highest recommendation, if you want a great trip, find Karen!

Karen rocks!

By: Ocean610

Reviewed on: 17 Mar 2019

Karen is ver accommodating and makes sure she gets back to you promptly.

Amazing Stay in the Nassau, Bahamas Planned by Karen

By: Eugene

Reviewed on: 22 Mar 2019

Karen did an amazing job of planning our Mini-moon at the Baha Mar resort in the Bahamas. She gave us amazing restaurant recommendations and made sure that the hotel went the extra mile to ensure we had an amazing first vacation away as a newly married couple. Thanks Karen!

Enhancing our Vacations

By: Ronk

Reviewed on: 29 Aug 2019

We have had Karen's help with two of our vacations. Each time she provided service and amenities that made our trip special. When we arrive we are treated as VIP's and given an explanation of all our benefits. We have been upgraded both times, and for our anniversary were provided with a cake and Champagne. I appreciate her clear communication and efficient, thorough planning. Thanks Karen

Best agent ever!

By: Jane K

Reviewed on: 05 Sep 2019

Karen is extremely professional and knowledgeable. She does tons of research and always provides clear and practical advice. Karen is detail oriented and has great follow up. HIGHLY RECOMMEND!!!

Do not hesitate to book Karen!

By: Anny

Reviewed on: 23 Apr 2019

We reached out to Karen to plan a multi-country trip across Taiwan and SE Asia. Karen was incredibly responsive and informative, and helped us figure out an amazing 2 week itinerary through 4 countries, 5 cities. Since our first interaction, she has always followed up and responded in a timely manner. In addition to helping us create a curated plan of tours, she also helped us book our hotels, both Virtuoso and non-Virtuoso members, and got us upgrades and special perks where she could! It just added to the whole wonderful experience for the trip! She very patiently answered all our questions, and was even responding to us during our trip while she was away herself! You will feel very reassured and comfortable with your trip in her hands. We will definitely reach out to her again without hesitation for planning larger trips!

Trip to Greece

By: Beers

Reviewed on: 28 May 2019

Overall our trip was fabulous. Two of the three “Luxury” Hotels we stayed in should not be qualified as luxury as far as the staff of the hotels and extras you were paying for (hot tubs on balcony didn’t work in 2 out of 3). Our private tours were all great and the transportation within the country was awesome. Our flights were not booked appropriately for the timing required to maneuver through these airports and through customs. Even the airport staff made several comments about how ridiculous it was to think we could make connection times like that. The only reason we made all of our connecting flightS Going to Greece was that several were delayed leaving. We missed the connections coming home due to not enough time allowed between flights.

Great Paris Vacation

By: Cindy

Reviewed on: 11 Jun 2019

Our trip to Paris was wonderfully planned by Karen from the time we landed in Paris till the time we left . I can't begin to tell you how much stress this took off of us from traveling abroad to a new place. It was so nice to be able to utilize the time there to see so many places without having to stand in the tourist lines. I felt as though we had a speed passes (skip to the front of the line pass) along with our tickets. Karen kept in contact the entire time we were there to make sure that all was going well on the trip. We will definitely be using her again in our future travels.

Florence and Milan- Four Seasons

By: Concord MA

Reviewed on: 16 Jun 2019

Karen is such a trusted advisor and resource when planning a trip! With her vast experience and depth of knowledge she is able to curate the perfect travel plans, hotels/resorts for her clients and is very attentive to details. She really is exceptional and I would recommend her without reservation.

It’s all in the details!

By: Jane

Reviewed on: 22 Jun 2019

Karen is fantastic, she has planned at least 4 trips for my family. Karen is great with practical advice and takes care of every detail. Highly recommend!!!

Highly recommended

By: Bonita Springs

Reviewed on: 24 Jun 2019

Working with Karen was the ultimate experience in working with a professional. We felt like we were her only clients based on how personalized her service was for us. There were no mistakes, she oftentimes saved us money and was always there when we needed her. We would highly recommend Karen.

Another great trip

By: GG

Reviewed on: 07 Jul 2019

Thank you for another good experience.

Summer in europe with teenagers

By: Ump

Reviewed on: 12 Jul 2019

Very nice, responsive, kind.

Outstanding service, follow up, and very friendly

By: Texas Traveler

Reviewed on: 23 Jul 2019

Our first time using Karen. She was extremely professional, responsive/available, and worked to provide us best options. I've already referred some of my friends to her and plan to use her in the future. Exceptional advisor.

Four Seasons Hoi An

By: Mike

Reviewed on: 17 Nov 2019

Karen was great! She was very prompt to respond to all messages and contacted the Four Seasons on our behalf to make sure everything was perfect. I definitely use her again! Thanks!


By: Chris & Jen

Reviewed on: 16 Oct 2019

Working with Karen is always a Breeze. Karen manages to coordinate a round-the-world trip including, activities, hotel stays, air travel and special dietary requests with exceptional ease .. well ease for us because very little is required on our part. To be able to travel across 3 continents, stay at a mix 8 different hotels/resorts and not be exhausted at the end is a credit to Karen and the amazing people/tour operators that she works with. We couldn't be happier with our experiences and we are so grateful to Karen who sometimes at the very last minute is able to pull together an exceptional adventure. Thanks Karen!!!

Fantastic Vacation

By: CBCollins

Reviewed on: 02 Dec 2019

This was the first trip my wife and I have taken alone. We wanted the trip to be as stress free as possible while in Italy. Karen made the entire process a breeze, answered all of our questions, was responsive, and an absolute pleasure to work with. There is absolutely nothing that we could or would have changed with what Karen had setup for us.

Germany - Switzerland Family Vacation

By: JCurtis

Reviewed on: 14 Jan 2020

My wife and I met with Karen a few months before our vacation. She wanted to understand our vision and expectations (e.g., type of hotel we like, places to see, etc). She took lots of notes and created a draft itinerary. The whole process was great and we are grateful that we had a chance to work with Karen. She treated us like family and we had a great vacation.

Nice Introduction to Costa Rica

By: Ravi

Reviewed on: 03 Mar 2020

Extremely easy and reliable to work with Karen.

Working with Karen Lee-Ishmael, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
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  • Italy
  • Thailand
  • Cambodia
  • France
  • Vietnam
  • United Kingdom
  • Spain
  • Turks And Caicos Islands
  • India
  • Peru
  • Argentina
  • Mexico
  • South Africa
  • Germany