Lucille Putzu ACC

Brooklyn, NY United States
Why work with an advisor? 
Travel Specialties
  • Honeymoons
  • Food & Wine
  • Beach & Sun
  • Spa Vacations
  • River Cruising

  • France
  • Italy
  • Croatia
  • Australia
Selling Travel Since
  • English

My Background

In 1985, Restorative Travel opened with a focus on travel experiences with a personal touch. With my business partner, Connie, we started this adventure over 30 years ago. I’ve always had a love for geography and history. So travel just kept calling on me and it was a perfect fit.

We started in a neighborhood full of culture and international travelers. Referrals built the business and it continues to flourish today.

My wanderlust has taken me to many parts of the world, but my specialty is Italy. I’ve journeyed through Italy by both land and sea, so I have a full perspective.

My passion is creating personalized trips for my clients. My biggest block of referrals comes from planning milestone events like anniversaries and birthdays. Now, the trend is destination weddings, honeymoons, and babymoons. The Caribbean, Mexico, Italy, Ireland and England are all client favorites. I’m an accredited cruise specialist so I’ve got it covered by both land and sea.

Recently I have become focused on the importance of wellness travel. I’ve found that connecting with people and reconnecting with yourself is the gift that wellness travel gives us.

Planning travel memories for my clients has always been - and always will be - “Personal”.

Places I Have Traveled

Reviews and Recommendations for Lucille Putzu


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We had a wonderful time

By: Lisa324brooklyn

Reviewed on: 01 Nov 2014

We had a wonderful time! The hotels ms putzu put us in we're great- would love to return to Jackson hole and the teton mountain lodge! Ms putzu listened to all my requests for our vacation and worked with me to make the vacation exactly as we wanted it to be . Have used this agency before for our trip to Sedona / Grand Canyon last year and we are planning to use restorative for our next years big trip. Professional and knowledgeable about travel! Wish I could travel more often!

Top notch service

By: Joe

Reviewed on: 09 Jan 2015

All accomodations were made accurately and timely. Lucille was extremely pleasant and accommodating.

professional quality

By: John M

Reviewed on: 22 Mar 2015

We had to go to New Orleans for a wedding. We asked some attendees to meet us at our hotel, they were astounded with the quality and location of the hotel. They told us that they are going to have a serious talk with their travel agents.We have used Lucille on many of our trips and have never been let down. She has always gone way beyond what was expected of her. She is presently working on a vacation for us to London, Austria and Budapest in May. We have peace of mind knowing she is working on it.


By: ma

Reviewed on: 12 Apr 2015

Excellent well thought out and all unknowns covered well done

Smooth and Seamless

By: Blessed NYC

Reviewed on: 19 Jun 2015

Every step of our trip was like a well oiled wheel. Eurostar transportation was planned well, freeing us from any burden of rushing. Hotels were excellent. Locations were perfect. Intercity flights were also planned well. Our travel agent was knowledgeable, friendly and made us feel like family which more than met our expectations. Her advice while planning the trip was insightful and on the mark. We strongly recommend her.

A plus service... Perfectly planned holiday!

By: Carolyn

Reviewed on: 19 Jun 2015

Lucille planned our recent trip to Italy from start to finish. She was able to keep within our budget while still booking us at fabulous hotels. She was very knowledgeable about the area and planned all our excursions and transfers... The entire trip went smoothly and according to schedule I highly recommend Lucille and will be booking future trips with her!

A Memorable Back to My Roots Trip to Italy

By: Maryann10

Reviewed on: 20 Jul 2015

I always wanted to visit Naples. My travel agent added a very important aspect to my trip. I had old documents belonging to my grandparents and I always wanted to visit their hometown of Monteleone di Puglia. She hired an Italian genealogist to whom she sent the documents. I was escorted to the beautiful little town nearly 2 hours away from Naples by the genealogist who had done his homework. There the magic began. I visited the municipal records buildings, the cemetery, as well as, being introduced to five cousins that I didn't know I had. The genealogist provided me with an extensive family tree. In addition, I learned that my grandparents were actually not from Naples but from Puglia. A lunch at a local Agriturismo Restaurant provided delicious locally grown food and a chance for my friend and I to go into the kitchen and make the pasta. A glorious, once in a lifetime experience. The back to my roots trip was spectacular and a trip I will never forget.

Travel expert

By: Moburns

Reviewed on: 05 May 2019

Piece of cake; great listener

Shalom and Toda!

By: Shalom

Reviewed on: 11 Nov 2015

We wish to send a sincere "thank you" for all of Lucille's assistance during our recent trip to Israel. We have been working with Lucille and Restorative Travel for a number of years and we cannot say enough about our amazing and memorable travel experiences. Lucille is professional, dependable and efficient. Every suggestion she made was excellent, as she considered our budget, time constraints, and personal likes and dislikes. She made our 25th Wedding Anniversary trip one we will never forget. As for Mabat Platinum Tours, they were first class all the way. "Thanks a million" Michael, Raya, Guy, Donny and Simon! And let's not forget Hillel, he was just wonderful. He loves his country with a passion, educated us with much history and kept us laughing all the time. Lastly, "The Mamila" in Jerusalem and "The Norman" in Tel Aviv were wonderful and we would highly recommend these properties to anyone and everyone we know. Thanks again Lucille, Mabat Platinum Tours and The Mamila!!!
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By: Mo

Reviewed on: 11 Mar 2016

Lucille P took care of everything....wonderful time!

Lucille is Terrific!!

By: Diane

Reviewed on: 19 Dec 2016

Lucille Putzu has arranged four cruises for us - plus a complex custom trip last year that involved a transatlantic voyage, transfers, air transit to Norway, hotels in Bergen and Oslo, with boat and train transfers between cities and air home again - and it was a flawless, fantastic trip. This year she arranged a roundtrip transatlantic voyage on the QM2. Her advice/suggestions are always spot on. She has a good read on who we are, our needs and what will suit us best. I could not ask for someone more competent and knowledgable. She is looking out for us to get the most pleasure and true value from our trips. I trust her explicitly. We have just asked her to book a 14 day trip to Canada on the QM2 for September of 2017. We look forward to continuing to enjoy Lucille's services and care for us and our needs and desires. You are fortunate to have her as part of your organization. As I said, Lucille is terrific!!


By: John M

Reviewed on: 18 Apr 2017

Went beyond what was expected with professional and personal service

Special attention to detail

By: John

Reviewed on: 24 Jun 2017

Excellent she is kept abreast of all the latest travel information and destinations. Therefore, combined with her personal attention , we always get a custom vacation package that always meet or exceed our expectations.

Restorative Travel

By: Gigi

Reviewed on: 28 Jun 2017

An absolute pleasure, Lucille is knowledgeable and very professional.

Wonderful agent

By: Mojim

Reviewed on: 21 Aug 2017

Easy and pleasant to work with... made recommendations
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By: Leslie

Reviewed on: 18 Aug 2017

Lucille was very efficient and her suggestions were perfect


By: Perfection!

Reviewed on: 06 Oct 2017

My husband and I have been working with Lucille for the past 7 years. She has the best connections in the industry. Her follow up and organizational skills always put us at ease no matter where we go or what we do, Lucille is always available (no matter what time zone-LOL). Her years of experience and knowledge keep us coming back year after year. She is like family and would not have it any other way. Thanks for the memories LUCILLE!!!
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Wonderful Trip!

By: ifasciano

Reviewed on: 10 Sep 2017

Lucille was great. She is extremely knowledgeable. I went to Universal Studios and the whole trip was well planned out. My husband loved how Lucille planned the transportation to the hotel and back to the airport. We enjoyed a private car and didn't have to waste time dropping other people to their hotel. We will definitely use this agency again. "Couldn't be happier!"

Lucille listens

By: Gennep

Reviewed on: 07 Oct 2017

Lucille met with us, interviewed us, determined what would make make a near perfect vacation. Now that we've had a face-to-face meeting, our contact is by phone, e-mail, with final travel documents arriving by USPS. This works well for us, and we can still pick up documents in person, though it's a bit of a haul from Manhattan to BayRidge! Thank you Lucille!
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Kudos to Lucille Putzu

By: Diane

Reviewed on: 03 Nov 2017

As always, her advice was spot on and her attention to our interests and needs was first rate Lucille has also shepherded us through an upcoming trip as well and we continue to receive only the best advice and care from her. We happily recommended a couple of friends to her recently and they were very pleased with her advice and the arrangements she made for them. So, kudos to Lucille Putzu. We trust her explicitly and are very pleased to be working with her.

Back on the QM2

By: Diane

Reviewed on: 07 Dec 2017

Great! Lucille is the best at understanding our preferences - and is spot on in making it all happen for us. Her advice and suggestions smoothe the way for us to have a flawless, relaxing and truly pleasurable trip!! Super kudos to Lucille Putzu!!!

Travel adviser

By: Monica

Reviewed on: 23 Dec 2017

Simple,she was very knowledgeable and never hurried to have everything explained. Wonderful personality!

Best travel agent ever!

By: jmpdds

Reviewed on: 15 Jan 2018

It’s always a pleasure to work with Lucille. She is the consummate professional. She is knowledgeable and thorough. She keeps constant communication with her clients. I can’t say enough good things about her.

Warm weather

By: Diane

Reviewed on: 16 Feb 2018

Lucille Putzu once again came thru for us on another cruise. She always listens to and hears what our wants and likes are - and accomplishes it with good spirit and knowledge and professionalism. She advocates for us and gets not only maximum advantages but additional perks as well. She helps us stretch our hard fought for savings to get the most enjoyment possible from our "senior years." Lucille Putzu makes traveling smooth and easy and wonderful. She is great!!



Reviewed on: 27 Mar 2018


Ann Capellini

By: Kevin

Reviewed on: 01 May 2018

I actually worked with Ann Capellini. She was a pleasure to work with and delivered a great package. We had a wonderful vacation. Thanks, Ann
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She is the best

By: BFFAlaska

Reviewed on: 07 Sep 2018

Lucille was efficient, knowledgeable, friendly, patient and she made sure our group trip went smoothly from beginning to end. She is still making sure our bills and details are finalized correctly. Yay Lucille.

Thank you Lucille

By: PhilM

Reviewed on: 06 Oct 2018

Lucille takes good care of us, no question or request is too small. She responds quickly to calls & emails. Lucille made sure that our early dinner reservation was in place. We enjoyed our trip thoroughly.


By: Nicaj

Reviewed on: 08 Nov 2018

She was knowledgeable and helpful as to ship and room options and tours. She had been to the islands visited and spoke from Experience.

La Dolce Vita. Roma

By: Wanderers.

Reviewed on: 11 Jan 2019

We have been blessed to be having Lucille as our tour guide for over 20 years. Would never plan a trip without her incomparable , careful guidance, advice and recommendations. Our Romean Holidau was no exception. Far exceeded our expectations. We were assisted beyond, every step of the way from the moment we landed in Rome.


By: Nylocal

Reviewed on: 05 Apr 2019

She has always provided us with professional quality with personal attention.

travel agent

By: Jon

Reviewed on: 21 Apr 2019

Good experience working with Lucille. She listened to what our travel goals are and our special needs.

Working with Lucille Putzu, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • France
  • Italy
  • Croatia
  • Australia