Paul Samuel CTM

Toronto, ON Canada
An independent affiliate of Vision Travel Solutions - Toronto - HQ
Why work with an advisor? 
Travel Specialties
  • Adventure
  • Escorted Tours
  • Independent Tours
  • Ocean Cruising
  • River Cruising

  • No Destinations
Selling Travel Since
  • English

My Background

Paul is the director of Overseas Travel, one of Toronto's oldest travel agencies. Incorporated in 1937. Overseas has been owned and actively managed by the Samuel family since 1954. In January 2013 Overseas Travel entered into a partnership with Vision Travel Solutions, a network of the world's finest travel agencies. Our team of travel advisors pride ourselves in offering our clients the utmost in personalized customer service and attention to detail. Paul specializes in fine cruises, quality tour vacations and international airfares. He especially enjoys helping his clients plan complicated travel itineraries, offering his advice and direction and helping them make sense of the overwhelming number of travel options that are available. From trip planning, assistance while on vacation and post-trip feedback, Paul is there every step of the way to help. He offers 30 years of experience in trip planning and specializes in tours to Africa, Israel & Jordan and luxury cruises.

Places I Have Traveled

Reviews and Recommendations for Paul Samuel


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By: d

Reviewed on: 14 Aug 2013

My wife and I were booked in a hotel in washington DC and it was perfect. Location was perfect. I will use him again.

Highly Recommended

By: Michael M

Reviewed on: 12 Sep 2013

Once again , I found the guidance and reservations that Paul Samuel provided were flawless. I highly recommend him as a travel agent.... MM

Highly Recommended

By: Barry 66

Reviewed on: 08 Oct 2013

Bookings perfect. Barcelona Hotel outstanding & great value. Seats on Air Canada return flight excellent. Cabin 409 on Prinsendam adjoins paint & chemical storage. Strong chemical odours permeate corridor if painting elsewhere. Needed AC on high. Complaints to Front Desk resulted only in confirmation odours not toxic! Discovered 2 couples moved to better vacant cabins due to odour. Despite leaving open at booking, HA had kept better cabins vacant. HA handled booking & odour badly.

Highly Recommended

By: slip62

Reviewed on: 11 Oct 2013

Paul Samuel looked after my trip last year to Israel and Central Europe. All hotels were booked in the latter and they were all excellent and well situated and reasonably priced. The connections to Vienna and Tel-Aviv were well thought out and my jet lag and subsequent anxiety were greatly minimized. If you want a competent, intelligent, sensitive travel agent, deal with Paul. You won't be sorry.

Highly Recommended

By: Jules

Reviewed on: 23 Oct 2013

I had great customer service from Paul for our trip to Croatia. There were time changes with the flight and we were notified immediately which has not happened with other agencies we have used. My only comment is that I don't think I will take a connection in London again. We had 2 hours in between our next flight and we barely made it because of delays, the largeness of the airport and the long line ups at two security points. Thank you!

first class service

By: travelmaven

Reviewed on: 28 Oct 2013

Almost all of my travels require special attention-mainly because I plan too late! I can always count on Paul to work his magic and deliver the goods. He has never let me down. Always with a smile, great patience, and the ability to think out a challenge. By the way-IT DOESN'T COST ANY MORE !! You can always rely on him.

Highly recommended. Fast efficient service.

By: Elaine

Reviewed on: 23 Nov 2013

highly recommend

By: zentheo

Reviewed on: 23 Nov 2013

Paul Samuel is one-of-a-kind agent in the travel business. His advice, thoughtfulness, and endless commitment to providing the ideal travel experience makes him unique in the industry.

By: Cookie

Reviewed on: 26 Jan 2014

I have been using the services of Paul Samuel for the past 11 years. Having children in all corners of the globe my visits to other countries is extensive. No matter how many times I need to change or amend or cancel arrangements, he remains patient. Always finds me the cheapest prices - I no longer need to compare,I know he has found me the most reasonable price available. When I need to fly it is gratifying to have Paul Samuel in my corner.

Highly recommend

By: David56

Reviewed on: 23 Nov 2013

Paul provides excellent full service. We generally buy tour packages but we always throw extra requirements at him like extra nights and layovers. We also try to use our Aeroplan points for flights and Paul always checks our booking to see that everything lines up with his bookings. We have used Paul's services for 12 years and expect to do so for many more.

Highly recommended Superb Service

By: pilot

Reviewed on: 01 Dec 2013

Dealing with Paul Samuels was a pleasure................he is a most dedicated, conscientious, knowledgeable and thorough travel agent I have ever dealt with. We were extremely happy to have had the pleasure of dealing with him...............he helped make our trip a pleasure. I would certainly recommend him again.......he is ''Tops'........ in his field...................................

Highly Recommended. Excellent service and care!

By: Raych1

Reviewed on: 01 Dec 2013

Been using Paul Samuel as travel agent for 20 years. Would never go anywhere else with anyone else. Impeccable agent - takes care of all so you have no worries!

Melia Las Americas

By: Ed

Reviewed on: 05 Dec 2013

Great resort for location, value and service. Very clean rooms and lobby areas. Close to golf. Not impressed with the Sunwing tours. Not terribly organized especially 1 hour late for pickup to depart from the airport.

Highly recommended

By: Elaine

Reviewed on: 20 Dec 2013

Flights and car rental were great. No problems with either and we were upgraded with our car even with the great rate that we had been given.

Rare to Find such a professional!

By: Denthe

Reviewed on: 06 Jan 2014

We travel fairly regularly, and whenever we do, Paul is there to help. He responds quickly and clearly to our requests, answers all our questions, remembers our preferences from previous trips. he doesn't get frustrated if it takes us a while to make up our minds. Can't underestimate that! A true professional.

Highly recommended

By: Not provided

Reviewed on: 07 Jan 2014

Very good travel agent, recommend for booking any trip, always very friendly and fast on reply

highly recommend

By: niki

Reviewed on: 29 Jan 2014

we had a fabulous time.......all sights were great and lodging perfect


By: Carol

Reviewed on: 04 Feb 2014

We used this agency for a recent trip to the Dominican Republic with a party of 9. We were very pleased with the resort and had a great week on the beach. There was a slight hitch at the airport because the name was wrong on one of the tickets; this was also the fault of the client who did not check carefully enough. Once this problem was resolved, all went smoothly. My husband and I have used this agency several times for trips to the Caribbean and we have enjoyed every trip.

By: Not provided

Reviewed on: 02 Feb 2014

Definitely Recommend

By: Beach Rabbi

Reviewed on: 20 Feb 2014

Paul was very helpful.  He provided the information we needed, gave us good choices and made all arrangements promptly and professionally.

Very highly recommended

By: Rocky

Reviewed on: 22 Mar 2014

Service was as usual excellent: prompt, efficient, made best possible arrangements for flight and resort booking. Always trust them to look out for my best interests.

highly recommend

By: suzanne

Reviewed on: 31 Mar 2014

Vision Travel has helped me make travel plans on many occasions.They are courteous, helpful and every trip prepared by them has been successful. I highly recommend their services.

Very highly recommended

By: Raych

Reviewed on: 13 Apr 2014

Paul has been our travel agent for 20+ years.  He is fantastic!  Never a single problem - ever!  You're in great hands when you book your trip with Paul.

quintessential travel consultant

By: Cookie Mair

Reviewed on: 11 May 2014

I am almost 83. On top of it I am somewhat neurotic.  I have used Paul for many years. He is your quintessential travel consultant. Anybody can book a flight - this requires no special art or brain. Having discussed my plans with friends and family, I know that Paul Samuel is in a class of his own. He asks me for my needs (which are many!) and goes out of his way to do everything for me. I value his patience. I have, I am embarrassed to admit, asked him to give me the times of my flights using the words "morning", "night", "before midnight", etc/!! I have changed my mind so often that I expect him at least once to tell me to drop dead. Not a chance. The patience of a mule. Paul does everything for me in relation to my trip. All I do is pack and get to the airport. Paul Samuel is a travel agent and then some! He always remembers to send me good wishes for different holidays. In all the years I have taken advantage of his immaculate service, I have never been disappointed. Not once!

Highly recommended

By: B.

Reviewed on: 01 May 2014

Great pricing and personal service, as always.

Most helpful

By: Not provided

Reviewed on: 28 Apr 2014

I must tell everyone that Paul & Hilda went out of their way to be most helpful in getting us new flight arrangements and I want you to be aware that you are very lucky to have them on staff.  Linda

The Better Way

By: Sue

Reviewed on: 05 May 2014

Thank you for making my trip so uncomplicated and well-planned.  All details were taken care of.  I never have to worry about flight and hotel bookings or car rentals.  Thank you!

Highly recommended

By: Raych1

Reviewed on: 26 May 2014

Paul is fantastic.  He's been our travel agent for over 20 years.  You're in great hands with Paul!


By: Cookie Mair

Reviewed on: 30 May 2014

I always avail myself of the services of Paul Samuel. I know the difference between great service and mediocre service. Suffice to say Paul Samuel is my travel agent and will continue to be my travel agent for whatever years are left in my life - I am 83 in July, God willing, and I need great service. It is my good fortune that I have such a wonderful person to take care of my travel needs and who has so much patience to deal with my multiple requests!!

By: Diane

Reviewed on: 07 Jun 2014

I thoroughly enjoyed our trip on the Ryndam on our Baltic cruise.  Holland America does a wonderful job of serving its guests.  Great food, shows, service. Thank you for the free beverages and complimentary dinner in the Pinnacle restaurant.  It was excellent.Diane

Highly recommended

By: Sunshine

Reviewed on: 11 Jun 2014

My experience with Paul is as follows: Whenever I needed information about a flight, he did not hesitate to help me, and would provide me with a response within a day. The information that he provided me was always clear and helpful. In short, Paul was delightful and I would recommend him to all of my friends!

Highly recommended

By: Moh

Reviewed on: 20 Jun 2014

I have worked with Paul for more than 15 years.He is one of the most efficient travel agent I have ever worked with. I highly recommend him.

Italy 2014

By: GregR

Reviewed on: 28 Jul 2014

We just finished an amazing trip to Italy.  It was so great that our hotels and trains and transfers were booked ahead of time, which made the trip logistics very easy.  Lake Como, Venice, Florence, Rome and Sorrento / Capri  - all very beautiful.  So much history! We can't wait to go back!

Excellent service...

By: MM

Reviewed on: 26 Aug 2014

I have been using Vision Travel Services and particularly Paul Samuel for many years now...including for many business travel arrangements. I appreciate their service orientation...and most importantly, they do not make mistakes... I recommend them highly to anyone!

Amazing experience

By: Animal lover

Reviewed on: 20 Nov 2014

Celebrity was the right choice for the Galapagos Islands. Everything was handled for us from landing in Quito, tour of Quito and of course onboard. Marriot in Quito very nice and as we had booked a suite were given one in the hotel also. Although ship very small everything was first class. Guides, food etc. The Galapagos Islands are truly one of natures last remaining unspoiled territories.

Great cruise

By: kutoff

Reviewed on: 02 Jan 2015

The Holland America Eurodam cruise in the Caribbean was fabulous. Great service on board, nice clean and modern ship, amazing food and perfect weather. Thanks again for your and Hilda's help booking our cruise and flights!

Going Beyond

By: david

Reviewed on: 22 Feb 2015

My flight out was cancelled due to winter storms. Paul notified me and arranged to get me on the very next flight despite everyone else also trying to get onto that next flight. And did this in the evening on what I assumed was overtime for him making for a very long day. all I had to do was say, "ok".

Thanks for the care and advice.

By: Ben

Reviewed on: 20 Feb 2015

All positive. Our flights to/from Sarasota were uneventful and routine except for a one-hour delay on our return flight, which is hardly worth mentioning. Your own service was solid and efficient in every way. We enjoyed the vacation, were healthy throughout, and were rewarded upon our return with the birth of our first great-grandchild. What could be bad?

Fantastic Service

By: Shammai

Reviewed on: 03 Mar 2015

Paul was very on top of all the details, suggesting alternatives that were better. My whole family benefited from his travel expertise. I would highly recommend Paul for all your travel needs.

Rendezvous Rcesort, St Lucia

By: Elaine

Reviewed on: 18 Apr 2015

Amazing trip. Everything was first class. Arrangements worked perfectly. Would recommend the Rendezvous resort in St Lucia for anyone wanting a quiet break in a beautiful location with a most congenial staff who worked as a team to make our visit a happy one.

Prompt responsive service

By: Cathy49

Reviewed on: 12 May 2015

Sorry for the slow response... I loved my trip to south Wales/Monte Carlo with KLM Royal Dutch airline which Hilda recommended. I would definitely fly with them again. The Columbus Monte Carlo Hotel was fantastic and upon arrival, my room was upgraded! I love dealing with Hilda; she is extremely prompt and responsive to my needs. She is a pleasure to work with. Thank you so much for helping to make my travel plans so enjoyable.

Great service

By: tatgirldc

Reviewed on: 26 Aug 2015

Paul was able to secure the last cheap seat available for the flight I needed, when we thought all was lost. Always helpful and reliable.

Last Minute Fast, Efficient, Thorough Service

By: david

Reviewed on: 25 Sep 2015

decided at last minute I needed a week away. I visited Paul with some dates and suggestions, he checked with tour operators and had a list for me within an hour. Paul had the selected tour and airfare booked for me immediately. Trip went off without a hitch.

Professional and friendly service

By: Marilyn101

Reviewed on: 18 Nov 2015

Service was great. Very quick to respond to my inquiries and handled my trip preparations with the utmost professionalism. Communicating with Paul was easy and he made me feel very comfortable whenever I had to contact him. I would not hesitate to call Paul again when planning my next trip. He was a pleasure to work with. I will highly recommend this travel agency to all my friends, family and neighbours.

A pleasure to work with


Reviewed on: 30 Dec 2015

Paul was a pleasure to work with. He was patient and accomodating!

Expert Friendly service.

By: Joel M

Reviewed on: 30 Dec 2015

Paul was able to find us the best deal at the best resort with a million dollar ocean view. Best vacation yet, Thanks Paul, looking forward to the next one.

Hilda came through for us again!

By: Slipster 1

Reviewed on: 04 Jan 2016

Vision Travel came through yet again with helping secure a fun, safe and affordable trip for us. We specified the dollar value we were willing to spend and Hilda used her umpteen years of travel savvy to help find us the best possible package. We were not let down in any way. Florida is very busy and expensive this time of year yet Hilda was able to find us a place on the beach within our very limited and modest budget. She even found us a nice car (free upgrade) and non-stop flight to Fort Lauderdale. Most other agents would probably have told us we would need to stay in Jacksonville or St. Petersburg for the budget we were able to afford. Internet deals have come a long way but I still feel that Hilda and the Vision team (with their experience in the business) can always do better and provide peace of mind for the traveler. I have been travelling with Hilda's help off and on for the past 25 years and I hope to continue for the foreseeable future. Happy 2016 to everyone.

Very good service

By: Becky

Reviewed on: 03 Jan 2016

Every thing went smoothly, , wheel chair service was great and the connections were worked very well. Thank you for your excellent service.

Expert Service

By: gevaltech

Reviewed on: 19 Jan 2016

Paul was great finding the lowest price for my trip and suggesting alternative dates and options to save me even more money. He was able to provide me with quick updates and excellent service throughout. Highly recommend using Paul to book all your travel needs.

Thanks Paul

By: Denise

Reviewed on: 22 Jan 2016

Paul was friendly, efficient and accommodating.

Recent trip to Sarasota

By: Ben

Reviewed on: 17 Feb 2016

Thanks, Paul, for your pleasant efficiency in once again arranging our flights to the south. You and your mom (who is a wonder) were helpful in every way, including the early return we requested. -Ben

Another great trip!

By: GregR

Reviewed on: 28 Mar 2016

We went to Costa Rica for a week on a family March break trip. We stayed at the Westin Playa Conchal. Everything about the trip from booking to conclusion was top notch. Paul always provides excellent service, with quick answers to any questions. The resort is beautiful with a long, uncrowded beach, fantastic restaurants and pool. Monkeys in the trees, and iguanas and other wild life roaming the property. Costa Ricans are the nicest people I have ever met in all of my travels. A definite recommendation.

No Hassle

By: Cathy49

Reviewed on: 11 May 2016

Trip to St. Louis with Air Canada was great. Seat assignments secured by travel agent. Convenient process to obtain boarding pass and pay checked baggage fee online was good too. Another enjoyable experience making travel plans with travel agent!

Excellent friendly service

By: Jane S.

Reviewed on: 16 May 2016

Everything went very well, as planned. Thank you.

Using a good travel agent saved our trip!

By: gevaltech

Reviewed on: 16 May 2016

Booking our flights with Paul Samuel was a lifesaver. We were booked on Brussels Airlines to stopover in Brussels Airport, and then, the terrorist attack took place only a couple weeks before our trip. Paul was able to contact Air Canada and change our flights a week ahead of time to direct flights completely avoiding Brussels, all at no extra charge. If we had booked online ourselves without a travel agent, we would likely have been stuck trying to make alternative arrangements at the last minute. Thank goodness for Paul's expertise and knowledge. It literally saved our trip.

Friendly, Helpful and Amazing Service!

By: Ruth Ann

Reviewed on: 30 May 2016

I have been a client of Paul's for many years and he has always provided the best service. He is very helpful and knowledgeable. I am never disappointed and always well informed of my travels plans and the requirements for my travels. I have sent many of my friends and colleagues to him and they all have great experiences as well. Thank you Paul for all you've done over the years to make my business an personal travels easier!

Paul is a booking wizard!

By: Reenie

Reviewed on: 22 Jun 2016

Paul is a wizard at booking our east Asian round trip on Emirates Airlines and back home on Air Canada, as well as Austrian Airlines at a considerable savings in lieu of other travel agencies. Thank Paul, we will definitely use you again and recommend you to others. You were professional all the way giving us a quote in a matter of hours and valuable travel advice e.g. visa requirements.

No hassle service

By: Egard

Reviewed on: 24 Jul 2016

Trip was very nice. Everything worked perfectly.

Expert friendly service

By: Samy

Reviewed on: 05 Sep 2016

Good professional service

very professional

By: rabbi g

Reviewed on: 15 May 2017

very good and helpful

Excellent customer service

By: Chatty49

Reviewed on: 17 Oct 2016

Travel plans for Stuttgart, Munich and Salzburg were a perfect fit for my interests, needs and requirements. Friendly advice on side trips, keeping in mind cost and scheduling. Loved my trip and will make plans in the future. Thanks for another wonderful travel experience.

Another Excellent Travel Adventure

By: David

Reviewed on: 16 Oct 2016

As he has done for all my travels, Paul took care of all the details in booking and providing the necessary information to make this trip a success.

meticulous attention to detail

By: Dan

Reviewed on: 07 Nov 2016

Paul Samuel has been my agent and itinerary planner for over two decades. The ease with which I am able to hand over all of my travel arrangements, from flights, to accommodations to itinerary with all of the many details, is extremely important to the running of my business and personal life. Mr. Samuel orchestrates it all with meticulous attention to detail and an eye on what best suits my needs in terms of comfort, convenience, and value at all times. I can honestly say that much of the running of my business depends on the incredible service that Paul never fails to deliver.

Excellent Travel Agent....

By: Michael

Reviewed on: 12 Nov 2016

Paul Samuel insured that everything was in place properly for our trip to New York... The hotel, rental car and so much more additional information that we found very helpful was provided promptly and professionally. I have been using Paul for years now for my travel needs...and am very happy with my choice. I recommend Paul Samuel without hesitation..

Great service from Hilds

By: Br

Reviewed on: 12 Nov 2016

As always Hilda took the time to research several options and found us the perfect fit

Great service

By: yonge01

Reviewed on: 04 Jan 2017

As always, expert service and help, the wheelchair service most welcome and helpful. Many thanks

Great experience,

By: Nesiah30

Reviewed on: 18 Jan 2017

I needed a last minute flight, and Paul Samuel was able to find me the perfect fare, which covered all my flight needs, Whenever I travel I feel safe when booking through Vision Travel Solutions, Paul Samuel is resourceful and time efficient. I would highly recommend contacting Vision Travel Solutions for all you're flight needs. Nesiah Ouanounou.


By: Malki

Reviewed on: 20 Jan 2017

Very efficient and helpful

Great service

By: Bd

Reviewed on: 28 Jan 2017

Always a pleasure

California vacation

By: yup

Reviewed on: 30 Jan 2017

it was a great experience.

Travel with confidence😀

By: Ed

Reviewed on: 08 Feb 2017

Paul Samuel is totally professional and remains focused on travel requirements such as meals, seating and apointment times at my destination; he then presents me with the very best choices. He also deals with any problems that arise so I can concentrate on my work and family . As a long distance commuter who travels for work more than 7000 km twice per month, I need a travel agent who is absolutely reliable; that is why I will continue to use Paul.
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Paul Samuel

By: Mark

Reviewed on: 13 Feb 2017

Helpful and knowledgeable And is always available

Paul is amazing!!

By: Dfm

Reviewed on: 02 Mar 2017

Paul anticipates every need and is extremely organized. He follows through on all the details and considers needs and logistics without mention by customer. Paul is very knowledgeable about every destination we consider. He is enthusiastic and available whenever needed. He manages customer requests for last minute changes with grace. Paul gets it done quickly and effectively and is a pleasure to deal with.


By: flo

Reviewed on: 27 Mar 2017



By: cathy

Reviewed on: 15 May 2017

Always a pleasure. Prompt responses to inquiries with a friendly manner. Fun to make plans and deal with.

Paul Samuel

By: MK

Reviewed on: 30 Jul 2017

Paul has booked and advised us on numerous trips that we have taken for both business and pleasure over the last 20 years. He listens to ones needs advises accordingly and then takes time to find the best deal. Our most recent Celebrity Criuse was great with a cabin booked in the very best position on the boat.

trip to Israel

By: Arnold

Reviewed on: 31 Aug 2017

Paul was great to work with. We spoke to him by phone and gave him an outline of what we wanted to see. When we met with him he had the information so that we could discuss and tweak our itinerary. He kept us updated at all times. Would we recommend him and use him again? ABSOLUTELY.

advised on best flight at best price

By: travellin gal

Reviewed on: 24 Sep 2017

excellent as always. Paul gave great advice on which flights to book and found a better price than I could on my own.

Comments on Paul

By: Ruth Ann

Reviewed on: 07 Oct 2017

Paul is great to work with. When we had an issue, he assured us he would fixed it and he did first thing the following morning. I have worked with Paul for years and I will not use any other travel agent. He is helpful, friendly, accommodating and efficient.

Excellent Trip

By: David

Reviewed on: 30 Oct 2017

Paul took care of all the details such as arranging connecting flights, providing VISA details, additional hotel nights, ...


By: Gemma Goldstein

Reviewed on: 29 Oct 2017

He was kind and pleasant on the phone. He went above and beyond and got us a great deal! Thanks!

San Diego

By: David

Reviewed on: 02 Nov 2017

Very professional. Using Paul to help with bookings made it seem less and no surprises. Highly recommend.

Great Travel Agent

By: raych

Reviewed on: 12 Dec 2017

Always great. Have booked all of our travel for the past 25 years with Paul. He is excellent. We always know everything will be 100% as it should. Highly recommended.

Paul Samuel

By: Mark

Reviewed on: 02 Jan 2018

Very conscientious

Great travel agent

By: B

Reviewed on: 29 Dec 2017

As always very professional and helpful Even managed to get one of our suitcases returned after being lost by airline for nearly a week

Trip to Israel and Poland

By: harley broder

Reviewed on: 14 Jan 2018

Extraordinary - knowledgeable, responsive and pleasant. Highly recommended.

Vacation planning

By: Honey

Reviewed on: 11 Feb 2018

He is very pleasant to deal with and responds quickly to any emails I send to him. I would recommend him to others and look forward to having him help me again with my next vacation plans.

Paul Samuel

By: zentheo

Reviewed on: 22 Feb 2018

Paul Samuel is awesome in every way! Kind, committed to finding me the best route and price and always helpful when plans change!


By: susan

Reviewed on: 07 Mar 2018

Great, very helpful and professional !

Working with Paul Samuel, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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