Cassandra Bookholder CTA

Phoenix, AZ United States
Travel Specialties
  • Beach & Sun
  • Food & Wine
  • Culture, History & Arts
  • Honeymoons
  • Sports & Outdoors

  • Australia
  • New Zealand
  • Fiji
  • French Polynesia
Selling Travel Since
  • English

My Background

Cassandra has consecutively been listed by Travel+Leisure Magazine as a top A List advisor for Australia & New Zealand since 2009. Cassandra's focus includes luxury experiences with an emphasis on adventure, food & wine and new ways to explore old favorites. Travelers of Cassandra range from honeymooners, high-net-worth individuals and multi-generational families.

Places I Have Traveled

Reviews and Recommendations for Cassandra Bookholder


of 46

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Perfect Service

By: Tester

Reviewed on: 27 Sep 2013

On all inquiries Cassandra has exceeded my expectations. The level of service has always been 100%. Wish I could hire her . Has to be the best person in the agency.

Highly recommend


Reviewed on: 17 Sep 2013

Cassandra always does an excellent job! I always trust her experience and recommendations when booking a vacation, and I highly recommend her to my friends and family.

Cassandra is wonderful

By: drdr

Reviewed on: 28 Sep 2013

Cassandra has planned two big trips for us, Australia/New Zealand and Israel.She took the time to understand our values, special wishes, and needs. She was realistic about logistics and budget.She was flexible and immediately responsive.The properties she recommended were gorgeous.Our daughter missed her 17th birthday when we crossed the international dateline.Cassandra arranged for a yummy chocolate cake to be delivered upon our arrival to each hotel.She is now our only travel advisor.

Great to work with

By: JohnS

Reviewed on: 30 Sep 2013

Cassandra provides a thoughtful, well-crafted set of options and service. She follows up and makes sure that the details are covered.

VERY Highly Recommended

By: Paul

Reviewed on: 05 Oct 2013

We have had the good fortune to have two trips planned by Cassandra, and she will absolutely plan our next trip. She is attentive, meticulous, thorough, and a pleasure to work with.

Highly Recommended Professional

By: Mr. Bogie

Reviewed on: 20 Oct 2013

Cassandra has done a number of trips for us over the years and each time it has been a pleasure to work with her. Cassandra is a real professional, easy to work with, and has a true knowledge of a seemingly limitless number of itineraries. We highly recommend her.

Highly recomment

By: Jenny and Jerry

Reviewed on: 11 Oct 2013

Cassandra has put together several amazing trips for us these past 5 years. Everything has gone smoothly on all trips. She knows what we value, good food and beautiful places to stay, and always delivers. When we have our grandson she knows what he is interested in and consistently is able to deliver unforgetable places to go and things to do, he likes education and adventure. We could not be more pleased, she is what keeps us coming back to this travel agency.

By: klnews

Reviewed on: 11 Oct 2013

Cassandra puts great trips together, manages our anxieties as we try to plan our trips. We get great hosts in the visiting countries

Very highly recommended

By: Rick

Reviewed on: 11 Oct 2013

Cassandra was accurate, prompt, friendly and thorough. She was easy to deal with and had great ideas on hotels and tours. We could not be more satisfied.


By: PS72RJ

Reviewed on: 01 Nov 2013

Cassandra was exceptional at listening to our interests and passions and planning a trip that exceeded anything we could have planned ourselves. All went quite smoothly, with every detail possible considered. An outstanding experience.

Highly recommended

By: Tony

Reviewed on: 26 Oct 2013

Well planned vacation. Recommendations were right on, and accommodations were excellent. Very hands on approach which leads to successful results. Mindful of details of our trip planning, making our vacation very enjoyable. We would highly recommend Cassandra to anyone.

Highly Recommended


Reviewed on: 29 Oct 2013

Our three weeks in Australia were absolutely fantastic. Cassandra did an excellent job matching our goals to her itinerary for us - guides were all friendly and informative. Her advice about travel in Australia helped us maneuver comfortably in the urban and rural places we visited.

Over The Top Trip to New Zealand

By: julieh

Reviewed on: 24 Nov 2013

We could not have had a more amazing trip for my husband's 60th birthday. Cassandra planned every detail to perfection. It was as if she knew exactly what we loved and made sure to exceed our expectations. Traveling with a group of friends can be stressful but Cassandra made sure that there were activities planned specifically tailored to each person's interests. We have never had a better or more smooth travel experience. I would highly recommend Cassandra and Odyssey Travel!

Highly recommend

By: Amy

Reviewed on: 03 Dec 2013

Cassandra is excellent to work with and I highly recommend her! She has organized amazing trips for us including an expedition to Antarctica, Switzerland and Amangiri resort in southern Utah. She is always professional, helpful and knowledgeable...not to mention funny and friendly. She is truly a pleasure to work with!

Highly Recommended

By: Traveler123

Reviewed on: 07 Jan 2014

Cassandra was very professional and planned an amazing trip for us to New Zealand and Australia. She has great knowledge of the area having lived in Australia. Her suggestions were perfect and the places, tours, recommended sightseeing, etc. were great. It was luxury all the way. I can't say enough good things about her knowledge and professionalism. Definitely listen to her suggestions as she knows where you should stay and what you should see when you are there.

Awesome Travel Consultant

By: JayBird

Reviewed on: 30 Dec 2013

Just back from an awesome trip to Australia that Cassandra planned for my wife and I. Just a short meeting with Cassandra and she proposed the exact itinerary to fit our interests; no changes needed. We're extremely satisfied; a truly awesome vacation. We'll look to Cassandra for our next international holiday and would highly recommend her for anyone heading to Australia!

Smallest details are always covered--no hitches--ever.


Reviewed on: 02 Feb 2014

As long as Cassandra is with Camelback/Virtuoso we will use Cassandra to plan all our trips.  If she were to leave for any reason we would go with her.  That is what my wife once told me.  If you ever leave me I'm going with you. That is exactly how we both fell about Cassandra.


By: Not provided

Reviewed on: 05 Mar 2014

just needs to analyze details of the trip, exactly what room was booked in a hotel and give the details of the trip at least few weeks earlier.

A trip I will never forget

By: Rene'

Reviewed on: 28 May 2014

Always well-done

By: Donna

Reviewed on: 08 Aug 2014

This was our third big trip organized by Cassandra. As always, she was a good listener, and responded with good advice. Her hotel recommendations were wonderful. All services arranged were top quality and hassle-free. We will always use Cassandra as our travel consultant!

Great holiday

By: Eleanor20

Reviewed on: 23 Feb 2015

Although the trip and the hotels were great we were under the impression that breakfast was included with the Four Seasons Maui and it turned out that was not the case. I emailed Cassandra to find out if this was the case but did not hear back from her. I also telephoned her when I returned and still have not heard from her. I hope she is fine because this is unlike her and we have had very good experiences in the past. Eleanor

helpful and knowledgable

By: tom

Reviewed on: 26 Apr 2015

We planned most of our 20 day trip to Australia, but one of the highlights was Kangaroo Island visit she planned and the encouragement to go Platinum on the Ghan. Both the guide and the B&B on the island were superb.

SE Asia

By: Bon Bon

Reviewed on: 20 Jun 2015

Trip was very good. Everything went very smoothly. I really enjoyed it.

Great service, friendly workers

By: LC42

Reviewed on: 16 Jul 2015

We had a great trip and experience at the Hyatt Aruba. The people were friendly and the accomodations were good. The only issue was, there was a lot of work going on while we were there and some of the balconies were closed off with workers up and down on ropes painting. LC42

Very responsive

By: ScottSh

Reviewed on: 06 Aug 2015

Cassandra planned a wonderful trip to Greece with only a few weeks notice. As always, she is wonderful to work with and very flexible/service oriented.

Fantastic start to finish!

By: Michigan26

Reviewed on: 22 Aug 2015

Cassandra did a great job of helping us plan a dream trip to Australia. While we had 'must see' places, Cassandra was able to highlight and suggest additional options. From our visas, flights, drivers, accommodations and expeditions, everything was top notch! It was seamless start to finish without one hiccup. She did a great job of organizing and pacing the trip from start to finish. We had the just right amount activities versus leisure time. We can't wait to go back again and would give Cassandra our highest recommendation.

AMA is a mixed bag..

By: Paul

Reviewed on: 15 Oct 2015

I don't have room here to explain myself fully, and not to do so would be a disservice to Cassandra and AMA. Here is a capsule view. The flights arranged by Cassandra made the trip pleasant, a big thing for a long flight. Budapest was great. far exceeding our expectations. Our cruise, which we thought to be one long cruise, was in reality two cruises, and as it turned out, they were indeed two very different cruises, but on the same ship, with the same crew. Simply put the second cruise was far better than the first cruise for many reasons. I thought the crew exceptional, from the captain on down. They handled problems efficiently (broken lock, shallow water) and kept things going. The dining room staff was great, the chef, not so much. The tours were very different. Week one, the buses were often late, and were often parked a good distance from where tours began and ended. Week two, busses on time, and conveniently parked. Out of space, but this was not worth the expense.

Very Helpful Assistance - Full planning


Reviewed on: 09 Nov 2015

We worked with Cassandra to plan our trip to Sydney and Cairns, Australia. She was very professional and helped us from the beginning of planning all the way through dinner reservations, etc. She clearly has deep knowledge not only about Australia but also which tour operators, hotels, etc. are the best in the area. She was very helpful in our process. While there were a couple of challenges during the process, she helped us resolve those challenges, which subsequently enabled us to truly enjoy a great family vacation. I would use her again in future trips.


By: Steve

Reviewed on: 21 Nov 2015

Check in smooth as silk as always and an upgrade as always. Always try to stay in a Virtuoso property if available. Cassandra never leaves a loose end...ever. Welcome package in the room always. If she ever leaves Camelback I will follow her. I never ever intend to have anyone else handle our travel. Steve

A few issues this time...

By: Arizona

Reviewed on: 26 Nov 2015

We've had Cassandra plan several vacations in the past and they've always been fantastic. This time around, however, we ran into some communication issues. Our best guess is that because we were picky on where we were staying (properties that weren't her recommendations) she wasn't able to get as large a commission and wasn't as interested in assisting in other details on the trip. We had a hard time getting emails responding to questions and found a concierge where we stayed to be far more helpful. I would still recommend Cassandra to anyone planning a vacation, however, if you are picky on certain details or want to book with places outside of her network, you might want to do everything on your own.

Expert advice

By: Paint Horse Girl

Reviewed on: 20 Dec 2015

I've had the pleasure of working with Cassandra on 4 trips - two to New Zealand, one to Australia, and one to France, and she does a fabulous job. My husband always says "a trip is made or broken in the transfers" - the transfers from point A to point B to point C are critical to a smooth, enjoyable trip, and Cassandra makes sure the whole itinerary works smoothly and that someone is working on the ground to make it happen. Cassandra has also saved us from making trip planning mistakes - the first time I called her for advice, she steered us away from driving 4-5 hours on a twisty windy road behind tour buses by suggesting a private helicopter instead. The day in the helicopter turned out to be one of the most memorable days we've ever had on vacation - he touched down in some beautiful spots, and really made the day wonderful. Cassandra has the expertise and connections to make a trip truly first rate. Her knowledge of the top hotels in NZ and Australia is outstanding.

Simply Amazing

By: Rick

Reviewed on: 02 Feb 2016

Cassandra planned a trip to Antarctica for us. We had no idea what to expect but the results were simply amazing. Hotels, travel, side trips, restaurants, and ship were wonderfully planned and executed. With lots of input but little work for us, the trip was planned perfectly and the results were simply amazing. Thank you Cassandra.

Amazing trip of a lifetime!

By: Pamela7101

Reviewed on: 23 May 2016

Cassandra assisted 2 women to plan a 30 day trip to New Zealand and Australia. We had several conference calls to discuss travel styles and preferences, to plan a proposed itinerary and then Cassandra helped us tweak it to perfection. We hopscotched through the North and South Islands of New Zealand and then on to southeast Australia, including Kangaroo Island and Tasmania. Cassandra arranged all transportation including international and regional flights, trains, ferries, as well as private drivers and tour guides to personalize our experience. She placed us in unique and charming hotels convenient to the sites we wanted to visit. Cassandra expertly planned and coordinated every detail of the trip so each day was filled with amazing adventures, magical discoveries and wonderful experiences. We were entranced with the beauty of scenery, the amazing wildlife and the friendliness of the locals. Because of Cassandra this truly was a trip of a lifetime that exceeded all expectations!!

Service was good and friendly

By: Vickie 45

Reviewed on: 04 Mar 2016

The Cruise was nice for what it was, although I do prefer the smaller more intimate cruises of Oceania. To me this was a little too noisy and boisterous. That is only my personal opinion. The food was also a little lacking in my opinion. I did not like the 8PM dinner seating. Too late for me, so did not take advantage of the Dining room but once. The food then was good however. Would recommend for family cruising but perhaps not for more seasoned cruisers or those who prefer more relaxing travels.

Efficient, Friendly and Service-Oriented

By: Rich

Reviewed on: 15 Mar 2016

Although this was only a hotel reservation request, Cassandra was great -- she gave me plenty of options and price points and checked in regularly to ensure we were prepared for the trip. I would not hesitate to use her again. She is wonderful!
Not Recommended

Ok service

By: KT90

Reviewed on: 15 Mar 2016

I did most of the planning for our trip to NZ/AUS. I felt Cassandra didn't listen as much to the options of what we wanted to do on our trip and that I had to remind her of certain aspects for booking. I felt the advice I was given was based on the kickbacks she would get versus what was best for us. The hotel in Sydney she recommended was great, but the one in Queenstown left much to be desired. I felt as though she didn't communicate with us well. We talked on the phone only once and with emails it would take a while to get a response. I heard great reviews from this company from other family that has used it and expected more.

Expert in travel!

By: Jimbob

Reviewed on: 15 Mar 2016

Cassandra is definitely an expert in New Zealand and Australia. Just give her an idea of your trip and she is full of suggestions and recommendations. Very friendly and great follow up!

The Trip of a Lifetime

By: Rene'

Reviewed on: 17 May 2016

Cassandra assisted us with our travel plans starting in Rothenburg ob der Tauber, on to Munich, Strausburg, France, into Italy starting in Como and ending in the Amalfi Coast. Everything was perfect from the hotel reservations to the personal tours. This is the 2nd time we've used Cassandra for our travel needs and we are already planning our next trip in 2018! Thank you Cassandra & Camelback Odyssey Travel

Professional and Very Thorough!

By: Sessums21

Reviewed on: 11 May 2016

I had a very seamless and enjoyable experience working with Cassandra; she is the best! She made sure no stones were unturned, and that we had the best vacation possible. With this being our first trip to the Bahamas, it truly was amazing, and a huge part of that is because everything was handled and set up perfectly, and we had no problems. It allowed us to not stress about our vacation, but enjoy it to the fullest! THANK YOU!

Awesome Service!

By: Donn

Reviewed on: 25 May 2016

We had a wonderful trip and are thankful for Cassandra's help in booking and handling all the details! Can't wait until we can do it again.


By: K

Reviewed on: 03 Jun 2016

First off, Cassandra was so easy to work with. We had numerous questions, changes, and concerns for our trip but she was always quick to reply and always courteous and always had the answers! Everything went so well in Italy and all the tours were on point! I would definitely work with her again (and again) and would recommend her without reservation to anyone looking to have a stress free and wonderful trip. Thank you Cassandra!

Family Trip a Hit!

By: KStew

Reviewed on: 20 Jun 2016

We recently took a trip to the Turks and Caicos Islands with our family and had a great time. We received excellent service form the moment we began planning the trip, to the follow up emails upon our arrival home. Thank you Cassandra for taking such good care of us.

A Great Experience!

By: John42

Reviewed on: 02 Jul 2016

Thanks to Cassandra Bookholder we had a wonderful trip on Viking's Romantic Danube River Cruise. We truly appreciated Cassandra's professional and caring travel advice and fine arrangements from start to finish. Due to her efforts we had a very memorable vacation. We would highly recommend Cassandra's assistance to anyone looking for a top-notch travel experience!

Efficient and well-thought out

By: Rich

Reviewed on: 30 Aug 2016

The booking was for a hotel only, but Cassandra went above and beyond recommending specific rooms within the hotel along with their pluses and minuses. This was really helpful!


By: K

Reviewed on: 24 Oct 2016

We had a great 1/2 day walking tour in Copenhagen. Our guide was very good and we learned quite a bit. Cassandra always does a very good job at helping us with our travel details. Kim

South Korea

By: Steve

Reviewed on: 06 Oct 2016

Outstanding planning and execution of this trip by Cassandra. Booked us into wonderful hotels. Cox and King tour guides are the best. We never use anyone else for travel. 9 years she has been planning our trips around the world. I would recommend Cassandra to anyone interested in great travel plans without any hitches. She is the best.

Working with Cassandra Bookholder, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more
  • Australia
  • New Zealand
  • Fiji
  • French Polynesia