Cristina Buaas DS, ECC

Houston, TX United States
CSB Travel (2402)
Travel Specialties
  • Adventure
  • Family Travel
  • River Cruising
  • Honeymoons
  • Ocean Cruising

  • United States - All
  • Canada
  • New Zealand
  • United Kingdom
  • Argentina
  • View More...
Selling Travel Since
  • English

My Background

My goal is to make your unique travel dreams a reality. I accomplish this by listening to your needs and desires, and crafting customized itineraries enhanced not only by my decades of personal travel experience, but also by other clients' experiences. That, combined with attention to detail, is what turns routine travel planning into Inspired Travel Planning.

After graduating from Vanderbilt University, I began my career as a loan officer in commercial banking followed by seven years as a regional property supervisor for a real estate development and management firm. However, travel has been a passion since my youth. Planning vacations for family and friends for over a decade led me to found CSB Travel, LLC in 2008, turning my passion for travel into a full time career.

I specialize in vacations to Europe, Africa, South America, New Zealand, Australia, Hawaii, ocean and river cruising, snow skiing, and Disney vacations, as well as corporate outings to U.S. destinations.

Places I Have Traveled

Reviews and Recommendations for Cristina Buaas


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By: Michael

Reviewed on: 23 Sep 2013

Cristina is the best travel assistant I have ever known. She is responsive, creative, patient and knowledgeable. I cannot commend her enough. We are so fortunate to work with her.

Highly recommended


Reviewed on: 19 Sep 2013

Cristina has been excellent to work with when planning our cruises. Her attention to detail, follow up as well as flexibility is exceptional. We give her our highest personal recommendation for service.

Highly recommend

By: JL

Reviewed on: 19 Sep 2013

Cristina was great in finding the right hotel for our trip that I didn't know about before we talked. We enjoyed the complimentary breakfast and room upgrade.

HIghly Recommend

By: Mary Kay

Reviewed on: 18 Nov 2013

I would highly recommend Cristina. She is detail oriented, conscientious and prompt. I wouldn't use any other travel agent.

Highly recommended --always!!

By: EmHouston

Reviewed on: 11 Oct 2013

Cristina has been our travel professional for several years and always, always, helps us plan a memorable, first-class experience. Cristina takes the time to research our destination to personalize our trip to fit our needs. She is the best!

Very Highly Recommended

By: Jennifer

Reviewed on: 11 Oct 2013

This has been yet another great experience with Cristina, who again planned our trip meticulously. We had a another terrific trip thanks to CSB Travel!

Highly recommended

By: Mary41

Reviewed on: 14 Oct 2013

Cristina is an extremely pleasant and efficient travel advisor with a multitude of ideas and suggestions to enhance our trips. Her quick response time to my questions is a big plus! We cannot say enough good things about her.

Highly Recommended

By: DougF

Reviewed on: 22 Nov 2013

Cristina was extremely helpful and made great suggestions and always responded to my questions in a very timely manner. My family agree that this was the best vacation we have ever taken.

Highly Recommended

By: GF

Reviewed on: 20 Nov 2013

Cristina has a passion for travel that "infects" her clients. She has 4 very important traits: 1. Meticulous attention to detail. 2. Encyclopedic knowledge of travel destinations. 3. A sharp eye for "deals". 4. Always available to troubleshoot problems. Cristina is a joy to work with. She is the only travel agent we will ever use!

Highly Recommend

By: Joanna

Reviewed on: 20 Nov 2013

Cristina always has wonderful ideas for family vacations and when my husband and I just want to get away. She is quick to respond to an email or phone call. We have enjoyed every vacation Cristina has planned for us. I cant imagine taking a vacation with out Cristina's help.

highly recommended

By: Kitty

Reviewed on: 20 Nov 2013

Cristina is very easy to work with, provides alternatives and suggestions, keeps in contact so you always know the status of your trip. I will use her for all future travel plans.

Expert, friendly service!

By: Thefish

Reviewed on: 20 Nov 2013

Cristina has helped us with numerous trips, from the Cayman Islands, Alaska, skiing in Vail to a girls' trip in Texas. She always has great ideas and suggestions, is prompt in responding to questions and researching options. She takes a lot of the leg work out of planning for us and is very detail oriented. We highly recommend Cristina!

Italy, Islands, Greece and Turkey

By: Not provided

Reviewed on: 20 Nov 2013

As usual you planned a great trip. Istanbul was my favorite, would go back there in a minute. Looking forward to my next trip.

Highly recommended

By: Hhmason

Reviewed on: 15 Apr 2014

Organized and supportive. Patient and able to think about the details as well as anticipate possible problems.  



Reviewed on: 22 Apr 2014

Fabulous Trip, Fabulous Service

By: Shelley

Reviewed on: 19 Nov 2013

Cristina planned and executed the perfect trip for senior girls who fancy themselves Disney Princesses. We cruised with Mickey and spent a few days at Universal Studios and everything was seamless. Between the sparklingly clean ship/wonderful crew Disney offers and the carefree arrangements courtesy of Cristina, I thoroughly enjoyed myself. I would highly recommend Cristina's professional, careful planning for any trip, but especially Disney.

Highly Recommended

By: Kathy T.

Reviewed on: 09 Dec 2013

Cristina has planned all of our Disney vacations including Adventures by Disney and Disney Cruises. She is extremely professional and competent. I truly appreciate her commitment to details which allowed us to relax and enjoy our vacation. I would highly recommend her to plan your next trip!

Highly recommend

By: Kim

Reviewed on: 20 Nov 2013

Cristina was very helpful and knowledgable when we were planning and booking our trip to Turks & Caicos. I will definitely be using her and her Virtuoso contacts in the future!

Great trip with excellent planning!

By: schufam

Reviewed on: 06 Jan 2014

Fabulous trip to south of France and Barcelona. Would recommend a different hotel in Aix as we were pretty isolated and the hotel was hard to find! Otherwise, fabulous trip!

highly recommended

By: skaldis

Reviewed on: 03 Dec 2013

Cristina was most helpful and knowledgeable in planning our trip. She was also very patient with 3 people juggling separate work schedules! We especially enjoyed the guided tours in Florence, Rome and the Tuscan countryside. The Castelo del Nero spoiled us for the rest of the trip! Can't wait to plan our next excursion!

Highly recommended


Reviewed on: 20 Nov 2013

Cristina is professional, knowledgeable, thorough and delightful to work with. I will never use another travel agent! And I would recommend her to my friends.

Making My Life Easier

By: Carolyn

Reviewed on: 05 Dec 2013

In the days of information overload, it is a gift to find someone who will listen to what you are seeking and just book it. Cristina has booked several trips over the past year for us. She is gracious while shooting straight on travel alternatives. I don't hesitate to call.

Highly recommend

By: Abcutter

Reviewed on: 20 Nov 2013

Cristina knows her travel! Besides being an expert at everything Disney, she knows all kinds of other places. And is always willing to help and to find a deal! She wants you to have the best trip whatever your price range is. Returns calls and e-mails promptly and no question is too small. I would call Cristina for all of my travel plans!

Highly Recommended

By: lauraf

Reviewed on: 20 Nov 2013

Cristina's attention to detail makes every trip she plans for us a perfect trip. She takes the time to determine what we really want to see and do on our trip, and then makes sure every detail is perfectly handled so our trip is enjoyable and seamless. She keeps our budget in mind as well, which is important. I know that when Cristina plans a trip for us, every detail will be perfect and we will have a worry-free vacation. Plus, she is a pleasure to work with as we plan our trips.

Highly recommend!

By: Franny

Reviewed on: 23 Nov 2013

Cristina did an outstanding job with all the details, necessary arrangements & reservations for our arrival & stay in Rome & Athens. She has excellent sources for very professional guides, drivers, hotels, restaurants and tours. Cristina is delightful as well. We will definitely book future travel with Cristina Buaas!

Disney Expert

By: Kelly

Reviewed on: 20 Nov 2013

Cristina is a total Disney Expert! She knows the parks through and through and it shows!

Highly Recommend

By: Vickie

Reviewed on: 19 Nov 2013

Cristina Buaas was very professional, courteous and knowledgeable. I would highly recommend her services.

Highly Recommend

By: Jenifer

Reviewed on: 04 Dec 2013

Every trip that Cristina has helped plan for my family (and extended family) has been wonderful. I appreciate her knowledge and assistance when planning cruises and trips out of the country. She is wonderful and I look forward to planning many more vacations with her.

Highly recommended

By: Sq.

Reviewed on: 20 Nov 2013

Cristina is very good and a pleasure to work with. She is thorough and diligent in getting the details that are important to making a big trip special.

Highly Recommend

By: KFam

Reviewed on: 17 Dec 2013

We had a wonderful experience with Cristina and our recent trip to Belize. Cristina did a great job booking our trip and was very communicative throughout the process. She paid attention to every detail and we had no surprises. Fantastic trip - thanks to Cristina's efforts!

highly recommend

By: cmf99

Reviewed on: 20 Nov 2013

Our visits to Walt Disney World were arranged by Mrs, Buaas. Everything went without any problems and we had a wonderful time. We highly recommend her any chance we get.


By: cpg670

Reviewed on: 23 Nov 2013

Great attention to detail and efficient! Offers honest and credible opinions in a pleasant and professional manner. Cristina is well traveled and this evident in her consultations. I would highly recommend CSB Travel for all travel needs.

Can't recommend enough!

By: Nolagirl

Reviewed on: 21 Nov 2013

Cristina always does a fabulous job of planning and making excellent suggestions based on ages of the travellers. She's also extremely knowledgeable about locations and what particular clients are interested in. I really can't recommend Cristina enough.

Highly recommended

By: Desi

Reviewed on: 19 Nov 2013

European "break" was planned around family wedding in Burgundy France. Cristina did all of the travel planning (air and train, hotels, tours and guides) based on several conversations. She exactly managed to exceed our expectations at every stop, every hotel, every guide and tour. She is responsive, knows her business, and is well traveled herself. No one better in our experience to plan a getaway or vacation event.

Highly competent!

By: Paula

Reviewed on: 03 Dec 2013

Cristina did an excellent job planning our trip to the Grand Canyon and Sedona. We loved her hotel recommendations, and actually saved money with her booking everything. I plan to use her again for future travel plans, and would highly recommend her to anyone. I give the whole trip an A++

Highly recommended

By: David123

Reviewed on: 10 Jan 2014

Cristina was easy to work with and helpful with planning my trip down to Mexico. She made planning our honeymoon a breeze. The honeymoon went very smoothly with all the transportation and excursions. Everything was taken care of. I will use Cristina for our future vacations.

Christmas at Disney!

By: KFam

Reviewed on: 30 Dec 2013

We had a wonderful trip to Disney World during the holidays and it was a great experience. Cristina had us up to speed on the new wristband system before we left and we found it to be easy to utilize and extra efficient! She also made certain that we knew about every extra holiday treat, show and party that was on tap while we were there. We didn't miss a thing! To quote our 11 year old daughter, "Mrs. Buaas rocks! Best vacation EVER!"

highly recommend

By: Kim

Reviewed on: 07 Jan 2014

Once again, Cristina planned and booked another fabulous trip for us. This time it was on the Disney Cruise Line.

Terrific experience

By: Mike

Reviewed on: 03 Jan 2014

Cristina Buaas was terrific in helping us arrange a Disney Cruise for our family of five. My wife and I would strongly encourage anybody looking for travel planning assistance to contact Cristina.

Highly recommended

By: Shelly

Reviewed on: 02 Jan 2014

Christina is very professional, knowledgable, friendly and easy to work with. We have used her to help cordinate a Disney cruise for our family and made the experience so easy in addition to finding a better rate than a competing travel agent. She suggested a wonderful chateau in Normandy France and a driver for us in addition to getting our train tickets for us. We have booked a cruise to the galapolgas islands in April through her. I would give her an A+!

Very Highly Recommended

By: twestjr

Reviewed on: 08 Jan 2014

Cristina did the very best job ever by a travel agent for our family of 9 on a Danube Christmas Markets Cruise. She was able to get 5 rooms on the ship very closely located. This was very important because we had 3 children in our group.The youngest was treated like a celebrity which made our trip especially enjoyable. Cristina took care of all the details and answered all of our questions right away.Cristina took care of everything for us and enabled us to have the trip of a lifetime.

Windsor Court Hotel

By: Loves to Travel!

Reviewed on: 03 Jan 2014

Cristina always listens when we want to make travel plans. We were looking for a last minute get away over the holidays and as always, Cristina found the perfect hotel that met our needs. Since our plans were last minute, our dog sitter was booked, so we decided to travel with our Labrador. The Windsor Court Hotel was very welcoming. Thanks to Cristina's knowledge of traveling with pets, our get away was perfect!

Highly Recommended

By: watts

Reviewed on: 06 Jan 2014

accommodations, shows and food excellent. Would return, very relaxing.

Excellent Cruise on Disney Dream

By: jimpinon@hotmail,com

Reviewed on: 04 Jan 2014

All 16 of us had a ball. 7 adults and 9 kids are a handful to co-ordinate with passports, flights, transfers and activities. Cristina did a wonderful job of handling all of it. Thanks you for arranging a great trip for our family!

Cristina provided excellent service for our vacation. Highly recommend!

By: Amber

Reviewed on: 04 Jan 2014

Cristina provided perfect suggestions to best suit our family, and her execution was flawless. She is very responsive and I would definitely use her services again.

Heavenly Valley

By: Mom

Reviewed on: 07 Jan 2014

It was a wonderful ski trip at Heavenly Valley. The Landing was a great resort. The remodel was superb. Extremely nice staff. We thoroughly enjoyed it. The young man who delivered the skis to the lobby was very helpful. Great extra perk. Cristina did a wonderful job.

Highly Recommended

By: Momof3

Reviewed on: 05 Jan 2014

I loved working with Cristina and will definitely use her again. She was responsive, very knowledgeable and resourceful. I gave her my travel budget and she helped me narrow my options within that budget. Her recommendation for family travel was spot on, and the trip she booked for us was fabulous. She kept me informed every step of the way, sent reminders as the trip approached (even during her own holiday vacation) and followed up upon our return. She is a true professional in every way.

Highly recommend- Fabulous

By: Aileen

Reviewed on: 07 Jan 2014

Cristina is fabulous! I have used her on several occasions and she is absolutely amazing! On this trip, she booked all of our shore excursions and our rooms on the cruise. Her passion and expertise as a travel agent far exceeded my expectations! I would recommend her to anyone and everyone! Her follow thru after our trip was an added bonus. I will always continue to use her and recommend her to all of my friends~!

Highly recommend

By: Conni

Reviewed on: 09 Jan 2014

Cristina is a joy to work with. She immediately responded to a frantic phone call when I was trying to check in and United could not find my e-ticket. Metaphorically holding my hand and talking me through the entire process.

UK for Soccer Matches

By: David

Reviewed on: 07 Jan 2014

As a birthday present, I wanted to take my daughter (a soccer fanatic) to the UK to watch English Premier League matches. Cristina found us wonderful hotels in both London and Manchester that treated my daughter like a princess. Cristina was also able to locate good tickets for a sold-out match between two top teams. She made the trip a roaring success.

Highly Recommended

By: JC

Reviewed on: 23 Jan 2014

We took a last minute Spring Break trip with our teenage son to see the Grand Canyon. The Sedona resort was so relaxing that we hated to leave to do our sightseeing. The accommodations, meals, and service were all outstanding, as was our helicopter trip over the Grand Canyon. In Las Vegas, we received a great upgrade and we all enjoyed the shows that she suggested. Cristina is an outstanding advisor who, despite the last minute rush, gave us great advise and personal attention.

Great Advice

By: John

Reviewed on: 22 Jan 2014

Having traveled to New York several times on business before and usually staying at chain hotels, Cristina suggested a newly updated boutique hotel in Midtown for a recent short trip. The Benjamin Hotel was outstanding with freshly renovated rooms and a wonderful new restaurant. It was close to my destination and to so much else. Not only would I stay there again, I'll always trust Cristina's suggestions.

Best travel agent evewr

By: steves

Reviewed on: 12 Jan 2014

Outstanding travel agent. Always concerned about how things go on trips and checks to see how things go. Easy to reach if there is a problem part way through trip and she corrects. She also has great insight into finding quaint neat hotels and travel spots. She personalizes every trip. All people that I have referred her to remark how incredible she is.

Highly Recommend

By: Mike and Laura G

Reviewed on: 07 Feb 2014

Cristina is a great travel professional.  When planning for our trip to Mexico, she took the time to get to know us - past vacation locations, our likes, our dislikes, preferences, etc.  With this information in hand, she recommended the Capella Ixtapa and was 100% spot on.  The Capella is an amazing resort with a team of service professionals exhibiting genuine hospitality.  No request is too grand and always greeted with a "Of Course" and a smile.  The physical property is amazing - plunge pool on the balcony of the room, 2 infinity pools (if you felt compelled to leave the comfort of the room), multiple restaurants and a great bar for an evening cordial.In the words of my wife - "Aside from our honeymoon, this was the best vacation ever".Thank you Cristina - you helped create many new memories.

Very pleased

By: sga

Reviewed on: 26 Feb 2014

Highly recommend

By: Mary Kay

Reviewed on: 07 Mar 2014

I highly recommend Cristina Buass.  She is detail oriented, thorough, prompt and knowledgable.  She recently booked the Ritz Carlton for us in New Orleans and it was an amazing hotel.  One of the best Ritz hotels I've been to.

Highly Recommended

By: Zabuco

Reviewed on: 21 Mar 2014

Cristina was incredibly helpful in planning our trip. She made great recommendations, especially in Old San Juan (El Convento hotel, Marmalade restaurant). We got upgrades at El Convento and wine and champagne for our honeymoon for free. She was attentive, responsive, and very personable to deal with. Would highly recommend working with Cristina to others.

Highly recommended

By: Cfinger242

Reviewed on: 15 Mar 2014

my daughter and I were looking for a place to stay in Santa Barbara while college hunting, and called CSB Travel... Cristina Buaas made reservations for us at this exquisite hotel and also rented a car for us......made our trip so enjoyable and worry free!  I most definitely will use CSB Travel again and recommend it to my friends. I can't wait for my next trip ! 

Highly recommend

By: Bonton

Reviewed on: 22 Mar 2014

Cristina has planned many trips for our family. She is extremely knowledgeable, and is a Disney getaway guru. She is very accessible and prompt during the trip planning process. She is always attentive to your vacation interests, needs, and budgets. Cristina follows up after your trip which allows her to have a better understanding about the trip she planned, and then be able to assist other customers in the future who may be interested. We love Cristina, and have referred her to so many friends, family and co-workers who have also been extremely pleased with her services.

Highly recommend

By: Jo 23

Reviewed on: 18 Mar 2014

Cristina, once again, planned a perfect place for our family to vacation.We have high standards  for travel. She has always pulled through and met or exceeded expectations. We love using Cristina and refer her to all our friends.

Highly Recommended

By: Rreza1884

Reviewed on: 23 Mar 2014

Cristina goes the extra mile in identifying those elements that will make the trip unique or special. I have used her in different trip requests, and she has always delivered. 

HIghly Recommended!

By: bb

Reviewed on: 30 Mar 2014

Many thanks to Cristina Buaas for helping us to organize a fabulous spring break! I don't know what to call it, but the discounted price at Mosaic breakfast buffet was fabulous! Kids ate steak and eggs every morning! Kept them full all day. 

Highly recommend

By: Missy

Reviewed on: 05 Apr 2014

Our recent trip to Europe was the third vacation that Cristina has planned for our family.  She really takes the stress out of travel with her attention to detail and experience.  She listens to what we want in a trip and has impeccable standards and taste. Cristina has planned flights, tour guides, excursions, transfers and accommodations for us and our expectations are always surpassed.   

Highly Recommended!


Reviewed on: 06 Apr 2014

Cristina arranged an extraordinary trip to the Mayan Rivera for us. We wanted a peaceful, luxurious, all-inclusive resort with a great spa, and her choice exceeded our expectations. We had a vegetarian and someone who is gluten-intolerant in our party, and when we arrived to the hotel, Cristina had already alerted them of these dietary restrictions. A few days before the trip, Cristina called to ask if we had any last minute questions. We could tell we were in great hands!

Highly recommended

By: JanNYC

Reviewed on: 01 Apr 2014

Cristina had excellent suggestions for my family of five's first trip to Italy.  She advised us on the best neighborhoods to rent apartments, and she did the time consuming work of booking personalized tours for the must-see sites in Rome and Venice.  She is quick to respond to questions, and in general she is very attentive.

Highly recommend


Reviewed on: 05 Apr 2014

Cristina did a great job in booking our trip and keeping us informed of all of the amenities we would get while staying there.  We always enjoy working with Cristina as she is very detail oriented and has great knowledge of many different trip options and locations. She is also very quick on turn around time if we needed anything last minute. 

Highly Recommended

By: Jeff4

Reviewed on: 05 May 2014

Christina was exactly what we needed in a travel agent.  She facilitated a great trip to Disney flawlessly for us which included VIP tours, restaurant reservations, Airport shuttles, Disney tickets and hotel lodging.  All were executed flawlessly.  She spent enough time with us periodically on the phone such that we knew how to get around Disney and see those attractions interesting to our group without waiting in lines.  We would highly recommend her for anyone traveling to Disney or anywhere else for that matter.  Thanks Cristina!

Highly recommend

By: JL

Reviewed on: 19 Apr 2014

Cristina's arrangements for this trip were perfect.  We recieved an upgrade at the hotel and enjoyed the complimentary breakfasts and lunch.  She has planned short trips like this one and longer vacations to Europe, Hawaii and South America with the same attention to detail. 

Highly recommended

By: Shelly

Reviewed on: 04 May 2014

Cristina is an extremely thorough, meticulous, and knowledgable travel specialist.  She planned a perfect trip to the Galápagos Islands with wonderful silver seas cruise complete with transfers and pre hotel arrangements. She checked in with us before the trip for any questions or concerns and followed up with post questions and notes for future clients. Her assistant, Nancy, is also extremely conscientious. And we did this only over the phone and email. We live in different cities. Great service!

Highly reccomended

By: Robert

Reviewed on: 30 May 2014

The La Jolla Hotel was absolutely great. The views of the Pacific Ocean from our room were incredible. The staff at the Hotel were very friendly, helpful and professional. Thank you for recommending this hotel.

Highly Recommended

By: JohnC

Reviewed on: 01 Jun 2014

Trip of a lifetime

By: Shelly and Marilyn

Reviewed on: 03 Jul 2014

I wanted my mother and I to take a trip together.  She had never been to Europe so I chose Italy.  I originally thought I would plan everything but soon felt overwhelmed.  I was referred to Cristina and she saved the day.  I wanted to take advantage of Cristina's vast knowledge and experience so in our initial conversation I asked her to please offer up advice on options so we could get the most bang for our buck.  I gave her our modest budget, destinations (Cinque Terre, Florence and Rome), dates and an idea of what we wanted to do.  She suggested adding Venice to our itinerary along with small group tours of Tuscany, the Vatican and Colosseum.  Within a week, Cristina had planned planes, trains, hotels and tours.  We can't tell you what our favorite part of the trip was because we loved it all.  We were happy with everything Cristina planned for us.  My mother repeatedly said, "This is a trip of a lifetime".  Top rate service.

Definitely highly recommended!

By: Jeanie

Reviewed on: 30 May 2014

Cristina has arranged several of our trips to Disney World, a Disney Cruise, our recent (and first) trip to Disney Land, as well vacations in other countries.  I can't imagine attempting these trips without her expertise.  For me, Disney can be a little overwhelming and the success of any of these trips is planning, making reservations in advance and prioritizing. Cristina is especially great with customizing our experience so each of member of our family has the best time possible and I look forward to her planning many more adventures for us in the future! 

it was a terrific & wonderful experience for our retired housekeeper & husband.

By: Sallie Mae

Reviewed on: 01 Jun 2014

Highly recommended

By: Alecia

Reviewed on: 04 Jun 2014

Cristina is a master at travel planning!  She handles all details from the most basic reservations to interesting places to visit and dine.  Her staff is fantastic and knowledgable, while being available for any questions. We will use her again!  And soon!

Outstanding in every regard

By: BobbyL

Reviewed on: 06 Jun 2014

Cristina booked a trip for us to the Galapagos Islands and we could not have been more pleased with her thoroughness, her responsiveness and her guidance.  She and her staff addressed every need we had and, as a result, we experienced a once-in-a-lifetime adventure.  We could not recommend Cristina more highly. 

Great trip!

By: DS

Reviewed on: 13 Jun 2014

Cristina did a fantastic job arranging our travel to the Inn at Biltmore Mansion in Asheville, North Carolina.  Her knowledge and insight have helped our family not only on this past trip to North Carolina but also on several future trips to come.  I highly recommend her!

The Best!

By: Becks

Reviewed on: 11 Jun 2014

Whether you want a quick, inexpensive weekend getaway, or a once-in-a-lifetime vacation, Cristina can take care of it.  She has traveled almost everywhere, and can recommend something in every price range.  I have recommended her to several friends, and will continue to do so.  


By: Katie

Reviewed on: 13 Jun 2014

Our trip to San Francisco was great and Cristina did a wonderful job with our plans. The hotel was perfect for our group and in a fun location. We had a wonderful time.Thanks.

Highly recommend!


Reviewed on: 17 Jun 2014

We could not have had a better trip and more expert advice! We owe it all to CSB Travel and Cristina. Everything was perfect and seamless.The advice given was exactly what we were looking for and made our trip a real joy.Will be using CSB again and again.

By: Not provided

Reviewed on: 02 Jul 2014

Cristina Buaas is delightful to work with on every aspect of planning your trip. She has great ideas for making your trip special and for making the most of any vacation.  She is knowledgeable about numerous travel destinations, and has a remarkable ability to suggest the perfect accommodations for your needs and budget. She works quickly and efficiently.  In addition to travel planning for our family of four, she has handled two large family trips for us (one with 8 people to Italy, another with 17 on a cruise) -- she made the planning for both of them fun and easy.  In Italy, we had 3 groups meeting from three different destinations, and arriving and departing in Italy at different times-- none of this phased Cristina.  In Italy, all went exactly as planned.  We highly recommend Cristina Buaas for all of your travel needs.

Highly Recommended!


Reviewed on: 20 Jun 2014

Cristina arranged a wonderful beach trip to Turks & Caicos to celebrate my daughter's college graduation.  We stayed at Grace Bay Resorts and the property, service and people were outstanding.  What a treat to be welcomed with a bottle of champagne and a beautiful fruit plate.  Everything was perfect and we want to go back very soon!

By: gracielu

Reviewed on: 21 Jun 2014

We loved our recent trip to Pelican Hill in Newport. Cristina was able to get us a great deal on the room and amenities at an upscale resort with her Virtuoso membership. She researched different hotels in the area for us for comparison and recommended our stay at Pelican Hill based on all her research. We will definitely go back to Pelican Hill - it was beautiful, relaxing and conveniently located. Once again, Cristina has assisted us with a memorable trip that we would recommend to others. 

Highly Recommend

By: dmm

Reviewed on: 06 Jul 2014

Cristina has arranged  everything from a one night stay at a local hotel  to two week overseas trips for my family.  She is knowledgeable about locations and very thorough in setting an itinerary that works for each particular trip.  She is a Disney wizard.  I  will never look at the Disney website again. 


By: KK

Reviewed on: 24 Jun 2014

As always, Cristina helps us plan our trips with perfection. Disneyland is definitely is her forte. Our trip was planned beautifully and we so appreciate all she did.

Highly recommend

By: Leigh

Reviewed on: 13 Jul 2014

Everything was wonderful!!

Excellent Trip

By: ScJ

Reviewed on: 24 Jun 2014

My trip to Italy with Oceania Cruises and Virtuoso was excellent, can't say enough about the excellence of the cruise line, the ports, the food, the people, the ease of traveling of which Virtuoso made seamless.  I have already recommended Virtuoso to a few friends since my return trip.  Thank you for a memorable experience.

Excellent trip!

By: Desi V

Reviewed on: 26 Jun 2014

Again expectations were met and exceeded with regard to the planning and logistics of our Alaska trip.  Land and sea portions of the trip gave us vistas and experiences that were new and exciting to us. Alaska is a magic place with a scope and grandeur that is not everyday. Don't just think about going: plan the trip with Cristina's assistance and it will be a memorable experience no doubt.

By: DJones

Reviewed on: 26 Jun 2014

Cristina recommended a tour for our family summer trip to Italy.  It was exactly what were wanted.  Also, when we had flight and baggage issues on the way over, Cristina was on the ball to resolve the issues. 

She is the best!

By: Michael

Reviewed on: 26 Jun 2014

I have never worked with a travel consultant who is more responsive, knowlegable or effective.  She is the best!

An excellent collaboration

By: flg1945

Reviewed on: 06 Jul 2014

I typically plan our trips. However, this year I had several other very time consuming projects underway and wanted some help. Cristina had been recommended by friends. I asked her to advise me about hotels in Stockholm and Oslo, to arrange train transportation between Stockholm and Copenhagen, and to give me information about the Copenhagen-Oslo ferry, a mini-cruise ship. With her help we selected hotels that were outstanding, and the entire trip went very smoothly.  This was a case of excellent collaboration.

Consistently Excellent Trips

By: Jennifer

Reviewed on: 14 Jul 2014

Cristina and CSB Travel did a superb job planning our safari to Africa.  The attention to detail was meticulous.   She carefully listened to our wish list, and made it happen!  Excellent quality hotels and vendors.   We would use her again in a heartbeat.  Luxery travel at its best. 

highly recommended

By: BB

Reviewed on: 30 Jun 2014

Cristina was so helpful and cheerful to work with.  She found a perfect day excursion for our Rome trip - and on very short notice.  Would certainly call her again.

A Perfect Getaway!

By: kdixon314

Reviewed on: 02 Jul 2014

Cristiana booked us into three perfect nights at Las Ventanas- and for a much better price then we got on line. We got a suite with a pool and a hot tub with an amazing panoramic view of the Pacific. Our butler Saul, went above and beyond and thought of everything. We needed to see a doctor while we were there and he had one at our room with in an hour my my request-- at 6:30 in the morning! We loved the choice of linens-- cotton, satin, silk and linen (we went with linen). We only took one trip out of the resort and went to Flora Farms, which we highly highly recommend. We'd do the exact trip all over again! 

Highly Recommend

By: bob

Reviewed on: 14 Jul 2014

Cristina was so helpful!

By: AnnieB

Reviewed on: 14 Jul 2014

We used Cristina to plan a two week trip to Alaska, based on a friend's recommendation.  We were very pleased with her.  First, she was very familiar with the area having been there before and had some great ideas to maximize our experience (especially with our two teenage boys).  Secondly, her insight on to where we should spend money and where we could save it was very much appreciated. Some of the excursions we did will be memories that will be with us the rest of our lives.  I would definitely not only recommend Cristina to my friends, but would love to use her again for planning a detailed trip.  

Highly Recommended

By: CatFamily4

Reviewed on: 08 Jul 2014

Cristina was an excellent organizer for our Italy/Paris trip.  She helped us narrow down our choices of cities to visit, established a working budget, and organized wonderful tour guides in each area.  We were pleased with all our hotel/resort accommodations.  Each hotel was in an outstanding location with desired amenities.  Our guides and drivers were all prompt, well informed, courteous and flexible. We usually organize our own family trips so using Cristina was a new venture.  We will use her again and recommend her with high marks to all our friends.  She made the trip virtually effortless on our parts and we got so much more out of our whirlwind tour of Italy thanks to her resources.  Traveling with a group of 8 (two families of four, with 4 children aged 12, 13, 14 & 16) is no easy task.  Everyone agreed we had 21 wonderful days - not one misstep in the schedule!  Can't wait for our next adventure!  Cristina is a gem! 

Excellent Agent...will ask to handle future travels

By: TravelingFamily

Reviewed on: 09 Jul 2014

Cristina was wonderful. She patiently listened to our desires and created an itinerary that accommodated our goals, needs, and hopes for a fabulous two week european family trip.  She paid attention to detail. She made suggestions for things we should consider based upon her own travels and the travels of her clients. She accommodated all of our requests.  We stayed in lovely hotels that enabled us to rest easy each evening. Our locations were ideal for the various excursions we had planned.  While we were close to major cites, we were not in the mix of heavy tourists.  Our hotels were quiet and set away just enough to provide a relaxing setting at the end of each day.  The tours she arranged were perfect for our family.  The guides were knowledgeable and tours were well organized.  Travel between locations (train and plane) was seamless.  She was even available during our trip, which was greatly appreciated.   Top Notch!

Disney connoisseur

By: Jenifer

Reviewed on: 09 Jul 2014

Cristina made our trip to Disney World easy and enjoyable - her inside knowledge of hotels, restaurants, shows and all the little tricks was great!  I always appreciate her help and guidance. 

Consistently great!

By: Becks

Reviewed on: 12 Jul 2014

I have used Cristina several times, and have recommended her to many people.  She listens, and makes recommendations based on my needs and my budget.  She also brings up new places and ideas that I would never think of!  I highly recommend her!

Highly recommended

By: no.hugging.please

Reviewed on: 12 Jul 2014

Cristina was thorough, responsive, and detail-oriented. We were pleased with her services and would use her for our future cruise bookings.

Highly Recommend

By: Abcutter

Reviewed on: 14 Jul 2014

Cristina helped us by booking our Alaskan Disney cruise. We planned way in advance and she was instrumental in getting us wonderful cabins on a top level at the front. She set up our dining reservations both as a group and also for our adult dinner in Palo. Anything we needed or questions we had we could call Cristina and she would immediately answer. She guided us with dress and what excursions to take while in Alaska. I cannot recommend Cristina enough if you are booking any trip- especially disney. Thank you to Cristina  for helping us to have a wonderful family vacation!  We will for sure be us inner in the future for our travel needs. In fact we are already talking about our next Disney cruise!

highly recommended

By: lhm45

Reviewed on: 13 Jul 2014

Cristina was a tremendous help organizing our family trip of 11 to Alaska.  She thought of so many extra activities to make the vacation very memorable.  I plan to use her again because she is so knowledgeable.  

First Class!

By: SM

Reviewed on: 19 Aug 2014

Cristina came to bat for us on two last minute summer trips: one for our family, and one for just us parents. In both cases, she knocked it out of the park! Great knowledge of the areas and talented staff on the ground to make sure we were well taken care of at every turn. We look forward to working with Cristina on many future trips!

By: Not provided

Reviewed on: 17 Jul 2014

My wife and I had a wonderful trip around Scotland and we were very pleased with all the activities that Cristina had suggested on our itinerary.  The hotels, specifically Culloden House, and Torridon Hotel were real gems that we could have never found on our own.  The service was exceptional and everything worked out very smoothly for the trip.  Highlights of the trip were circling the Isle of Skye as well as touring Stirling Castle.  I look forward to using Cristina's services again in the future and recommend without reservation.

Highly Recommended

By: Niesje&Brittany

Reviewed on: 28 Jul 2014

Cristina did an excellent job handling all of our travel arrangements to Cancun, Mexico this last month. She helped us locate the perfect hotel for our trip that met all of our standards. She was quick to respond to any of our questions or concerns. We had absolutely no problems during our trip or travel time! We are looking forward for Cristina to help us plan our trip next year to Italy!

Hghly Recommended

By: EHouston

Reviewed on: 31 Jul 2014

CSB Travel is amazing!  Very detailed and professional.  Your trip will be planned and executed with no worries about a missing detail. Train, transfers, guides, etc. will be booked for you. We have used CSB Travel for cruises and trips to Europe and the US and have been extremely pleased.  I would never use another agency. As handy as Tripadvisor is, I use it for ideas but need CSB to make the trips perfect. 

Excellent service and great support

By: TomKat

Reviewed on: 07 Aug 2014

Cristina is wonderful! She organized our 9 person family vacation to Alaska on a Disney Cruise so that everything worked well. She got us a reduction on our 4 hotel rooms that saved us over $500 and a $ 70 per room food and beverage allowance. She got us 4 great rooms on the same deck close together on the Disney Wonder Cruise Ship so we were all living close together. She helped everything go well for all 9 of us. We had a great family vacation thanks to Cristina. At Christmas last year she organized a European River Cruise for the 9 of us that went so well that we came back for more. And we will keep using Cristina for all of our future family vacations.!!!!

Very highly recommend!!!!!

By: Lori

Reviewed on: 21 Jul 2014

This was a trip of a lifetime-  we had an easy, open communication with Cristina about what we wanted. She not only was able to meet every need and wish but also had an uncanny sense of how we wanted to travel and what we were trying to accomplish. The trip played out  far beyond our expectations and the whole family counts this  not only as a truely exceptional travel experience,but as the best time together as a family! I would not want to travel again without her assistance.

Highly Recommended

By: DS

Reviewed on: 29 Jul 2014

Cristina, once again, did a wonderful job planning a Disney Cruise for my family.  Her insights before the cruise as to cabin location, ports, etc. were very helpful.  I would highly recommend her.

We love Cristina


Reviewed on: 27 Jul 2014

She is incredibly responsive, attune to our desires and knowledgable.  She also has a thirst for knowledge of new places and ideas.  We have never had a travel consultant that even approaches Cristina

As always, impeccable recommendation

By: KK

Reviewed on: 29 Jul 2014

Cristina recommended The London for us in NYC. She got us a great rate and an upgrade to a suite. The location was perfect for our weekend and accommodations were fantastic.

Highly Recommended

By: KSB78

Reviewed on: 29 Jul 2014

We really appreciated all of Cristina's Disney expertise in planning our first trip to Disneyland with our young children.  Cristina shared valuable knowledge of the parks, hotels and restaurants and was able to offer great suggestions relevant to our specific needs.  She was also very professional and extremely quick.  Furthermore, she was easy to reach by phone or email with questions.  I would highly recommend Cristina for any travel needs, especially Disney.

Upgrade Provided


Reviewed on: 03 Aug 2014

Many Thanks to Cristina for taking the time to contact the Hyatt Hill Country Hotel - after the reservation had already been made - and assist our family with an room upgrade.

Incredible friendly service!!

By: CFinger242

Reviewed on: 07 Aug 2014

Well Cristina did it again!!!! Another incredible trip..this time it was to Turks and Caicos.... Cristina booked us at the beautiful Beaches Resort and Spa, the service was awesome and I can't began to tell you how clean everything was, even the beaches themselves were immaculate !!! The only thing I have to complain that I am not still there :-) ...My kids and I had a fantastic time!!! Thanks CSB Travel and Cristina for helping us make wonderful memories!!!!

Wonderful Anniversary Trip

By: KARL 65

Reviewed on: 25 Aug 2014

Cristina helped my wife and I plan a wonderful trip to the Virgin Islands with our two daughters to celebrate or 25th Anniversary. Our trip began at Caneel Bay on St. John and ended at Little Dix Bay on Virgin Gorda. Not only was Cristina able to secure upgrades for us at both properties, she was able to get us the exact rooms we wanted. We were greeted with an iced bottle of Champagne when we arrived at Caneel. When we arrived at LDB, we found a beautiful platter of treats in our room, courtesy of Cristina. The girls room contained a tray of six very tasty cupcakes. It was an awesome vacation made even better by Cristina's help and attention to detail. We would highly recommend her services to anyone looking to plan an exclusive vacation, whether for a couple or an entire family. We look forward to working with her again in the future.

Great service


Reviewed on: 12 Sep 2014

Cristina did a great job of planning our trip to the Fairmont Orchid in Hawaii. I can always count on her to know just where to stay and it makes the planning so much easier to let Cristina take care of all the details so that we can just enjoy the trip. In addition she always follows up to make sure the trip is going well. I highly recommend CSB Travel.

Detail Gal

By: jerseygirl

Reviewed on: 15 Aug 2014

Cristina offers wonderful ideas for vacation destinations, lodging and excursions in the U.S. and abroad. On our most recent trip she was most helpful when applying a cruise credit on file from 5 years ago and the pre cruise lodging. Cristina can help get the best value if that's what you want or help plan an extravagant celebration. When an issue arises before or during a vacation she is quick to respond and help get the issue resolved. Cristina is our go to source for travel.

High End Family Friendly

By: HBB777

Reviewed on: 06 Oct 2014

The Goring Hotel in London was fantastic. We were treated like royalty. It was such a relief that we were able to enjoy a very special family vacation with our 3 children ages 15,14 and 7 at the Goring. The rooms were extremely comfortable. Loved that they were connected by our own private hall. The Goring provided top service! Everything & everyone was 5 star from the wait staff to the fabulous concierges and most delicious food. Thankful that the Goring was centrally located it made touring the Palace and beautiful parks easy. At night we'd walk to some fabulous restaurants. All three of our kids keep wondering when we will return to London. This certainly is a great sign. Until we meet again...

Fabulous Summer Cruise!

By: michelle111

Reviewed on: 25 Aug 2014

Thank you Christina for helping me plan and book my fantastic cruise to Spain this summer! I can't wait to book another cruise perhaps next year!

Great knowledge and excellant assistance!

By: Gloria

Reviewed on: 27 Aug 2014

I would highly recommend Cristina. She was very knowledgeable, friendly and timely. Took a recent trip to Paris to celebrate our anniversary. She planned everything for us and we had a great trip! Her assistance was greatly needed and appreciated! She was a pleasure to work with.

Great Service

By: part-time jetsetter

Reviewed on: 05 Oct 2014

My recent trip to Hawaii was amazing! Cristina was great in helping me plan the details and suggesting great activities. I would definitely recommend using Cristina for any trip you have planned!!!

Cristina is the BEST!

By: kdixon314

Reviewed on: 18 Sep 2014

Cristina planned another great Disney trip for us! Always knowledgeable, she knows what our vacation priorities are (convenience and princesses!). We're looking forward to our next trip already.

Amazing trip

By: BarryAmy

Reviewed on: 24 Sep 2014

This trip was amazing. Everything was first class! The hotels were incredible and in the best locations. We are so glad we found you to book this incredible holiday. Your knowledge of where we were going was priceless. It was so nice to have everything taken care of for us and for everything you planned to work out perfectly. We really appreciated your prompt attention to any and all questions we had and will certainly look to you for our next trip abroad.

highly recommend

By: JL

Reviewed on: 23 Sep 2014

Cristina's arrangements on this trip worked out well. Enjoyed the hotel and the complimentary breakfast was very good.

Her Service is Top Notch!!

By: ABailey

Reviewed on: 17 Oct 2014

Cristina has surpassed our expectations with our most recent vacation!! Staying at Rancho Valencia in Rancho Santa Fe, CA exceeded our expectations! From the first, friendly greeting, for the following 3 days, the ENTIRE Rancho Valencia staff was friendly, personable & professional. We were always called by our names, as if we'd already been on previous trip there before. Dinner in the Veladora our first night was fantastic! Our food was prepared to perfection, tasty and beautiful in presentation. The recent $30 million dollar resort-wide renovation could be truly appreciated throughout… from the spacious, beautiful casita we made home for 3 nights, to the Veladora and Pony Room bar decor, to the lush and manicured, tropical landscaping… Rancho Valencia is stunning! We enjoyed so many wonderful amenities, too many to list! The tennis facility is impressive, spa was relaxing and beautiful, and lastly, driving 2 of the 3 Porsches to dinner was a thrill! Looking forward to our next trip!

Amazing travel agent!

By: RobertC

Reviewed on: 03 Oct 2014

Amazing travel agent! Very professional and she helped make my trip extra special. Plus great dining recommendations! Definitely will use her again. Thank you Cristina!

Great Service!

By: Kat

Reviewed on: 15 Oct 2014

I was very pleased with the service provided by Cristina and her staff. She helped me plan a trip that was a bit different from most, and did a fantastic job! I appreciated her quick response when I had questions. The hotels she suggested were very nice, and I relied completely on her for touring suggestions, especially in New York City. Our trip was amazing thanks to her!

Quick response!

By: Mike

Reviewed on: 20 Oct 2014

I appreciated the way Cristina responded to our very last minute request while on board ship to add a couple to our tour in Barcelona. The tour itself was a last minute request on our part and not only did she connect us with a tour company that provided excellent service but she was able to add our friends to the tour which meant getting a larger vehicle to transport all of our luggage! All of this taking place while we were on board ship with minimal use of WiFi - very impressive! Imagine what might have happened if we had given her plenty of advanced notice (just kidding - nothing could have been improved). She also helped us select a hotel in Barcelona and advised us with regards to our excursions while on board the ship. All in all, we were very pleased with her work and we had a great trip.

Not a glitch!

By: BenF

Reviewed on: 25 Oct 2014

I asked Cristina to help my wife and I celebrate our 10 year anniversary with a fun trip. My wife loves Walt Disney World, and we had done it recently, but with our three kids. So Cristina set us up with a trip that allowed us to spend less time in line for Barnstormer and more time enjoying some fantastic meals and intense roller-coaster riding. Cristina got us setup with door to door transportation which was on time and very professional and courteous. We were put up in Lowe's Royal Pacific Hotel, which had a beautiful 10 minute walk to either Universal Studios Park. The hotel had both casual dining as well as a slightly more formal setting, even a great lounge area where you could order up sushi rolls and miso soup. After we had an amazing time browsing Diagon Alley and rocking out on the Rip Ride Rocket, we transferred over to the peaceful setting of Port Orleans Riverside. Armed with dining recommendations from Cristina, we only had fantastic meals with breathtaking views!


By: ejone2014

Reviewed on: 25 Oct 2014

The customer service of our travel agent was amazing. Our trip to the Broadmoor was incredible. They had amazing customer service and the grounds were top notch. This is definitely a bucket list for anyone. Great trip and experience. Thank you.

Great friendly service

By: Shelley

Reviewed on: 27 Oct 2014

Cristina was very pleasant, easy and knowledgeable about Disney and did a great job planning our trip. I would definitely use her again for another vacation!


By: Robert743

Reviewed on: 09 Dec 2014

Our Thanksgiving Cruise on Royal Caribbean Cruise was great. Thanks to Cristina.

Great Service

By: B-Dad

Reviewed on: 18 Dec 2014

The cruise was great. The service for the casual dining and the room attendants were great. The service in the formal dining left a little to be desired but was good. The food in the formal dining left a lot to be desired, in fact it was not very good. All in all I would recommend this cruise.

Great Service

By: KK

Reviewed on: 09 Dec 2014

Great service planning my cruise.

Efficient service

By: Bettibabe

Reviewed on: 15 Dec 2014

Cristina and her team are so good at what they do. The Grand Del Mar was the relaxing, enjoyable spot we wanted for our anniversary trip. It was not a busy time of year there, and the staff could not have been more welcoming. Housekeeping even looks for ways to surprise you; in our case it was hanging the wet clothes on a clothes rack on the balcony. Another employee made sure our last night was special at the amazing fire pit on the hillside. The list goes on- free fitness classes, tennis, walking paths, etc. The included breakfast was the deal of the trip. The spa is nice but very pricey. Thank you, Cristina and team!!

Always very helpful!

By: Steph04

Reviewed on: 15 Dec 2014

Cristina has planned many trips for me and my family and all of them have been outstanding! She is always knowledgable about where we are going and very helpful with booking airfare, activities and dining reservations. Whether it has been a week long family vacation for six to Hawaii or a quick weekend trip to Austin, she has been amazing at making sure we are always taken care of and the trips go smoothly. She's awesome and I will continue to use her for all our trips!

High quality customer service and attention to every detail.

By: Lulu

Reviewed on: 29 Mar 2015

Cristina made every effort to ensure that our time at the Four Seasons Bora Bora was everything we expected plus the special touches that made our celebration memorable. The rose petals that were lay-out on the bed for a Happy Birthday message, the flowers in our room and beautiful tropical fruit upon our arrival. We knew that every detail was well thought out, and the customer service was tailored to our occasion being celebrated. We are planning a vacation at the end of the summer and will call on CBS Travel again to assist in the booking and planning of our trip.

Can't Wait to Work with Cristina Again!

By: B and B

Reviewed on: 18 Dec 2014

Cristina planned our two week honeymoon to France and Italy. Neither of us had traveled extensively and we needed a lot of advice and hand-holding. Cristina listened to us and made sure she understood what we wanted out of the trip. She worked with our budget and booked us much nicer accommodations than we would have booked for ourselves. She also set us up with amazing tour guides. Cristina made the process so easy and we had the time of our lives!! We’ve been on cloud nine since we got home and can’t wait to plan our next trip with Cristina in the near future!!

Great travel agent

By: corharozan

Reviewed on: 14 Dec 2014

Christina planned an amazing trip for our honeymoon to Punta Cana. We were overall pleased with the resort and had a blast. Our flight was delayed on our return trip, and we had no cell phone access to cancel our hotel. A quick email to Christina, and she had it cancelled within 30 minutes for us with no charge. Christina is on top of things and always seems close to her phone or email, which is great to know when traveling abroad. 5/5, and we will use her expertise again!

Another Great Trip with Cristina

By: kdixon314

Reviewed on: 26 Dec 2014

Thanks, Cristina! We had a great trip to Vegas!

Once again, Christina's expertise made our travel go smoothly

By: Gdaddy

Reviewed on: 24 Jan 2015

Met in Amsterdam by van for eight of us. Boarded Viking ship early; light lunch; five took taxi to Corrie ten Boon's and Ann Frank's; two to the Rijksmuseum; one stayed on ship. The whole itinery from Holland through Germany, France and Switzerland was the best ever. The Christmas markets were really open. We had a sitting room which we decorated with a tree and lights operated on batteries. I took stockings for grandchildren. Christmas Eve we were in Heidelberg at the castle. Christmas day in Strasbourg, ice skating. The hotel manager dressed as Santa Claus. It was really special. When we got to the Black Forrest, it was snowing. Our youngest jumped off the bus to make snow angels. The older folks watched with amusement. It scenery was a wonderland. Great gift shop. Next day we took the optional extension to Lucerne. Wow! It snowed hard the whole time. A trip up the mountain was a highlight for the young folks. Christina arranged transport to airport. She's the best!

New Year's Seabourn Cruise

By: mls

Reviewed on: 10 Jan 2015

Awesome trip and a great way to spend time with the family! Wish we could make this a family tradition!

Cristina made the impossible happen!

By: Ian

Reviewed on: 12 Jan 2015

I contacted Cristina for help with planning a trip over New Years, on which I wanted to propose to my girlfriend. I found her contact details through Virtuoso, and from the reviews she came highly recommended, I now know why! I was running into a roadblock of 7 -10 day minimum stays in the boutique style resorts I was looking at, on top of which the travel times would pretty much eat the whole 5 day trip up. I contacted Cristina, she pulled a rabbit out of the hat with the Rosewood Mayakoba in Mexico’s Playa del Carmen and managed to pull some strings to make the 5 days work for the resort and my budget…amazing! Cristina was also impeccable on the pre and post trip follow up to ensure everything went as planned and to ensure the stay exceeded expectations, which it did!

Amazing trip planner

By: Cindi78

Reviewed on: 16 Jan 2015

Our trip was smooth and all our questions were answered quickly and accurately prior to our cruise! As first time cruisers, she also selected our cabin location for maximum comfort. She visited the ship before we traveled to make sure it would be satisfactory and all her attention to detail made it smooth sailing!

Wonderful and Patient Service!

By: Tracyleigh

Reviewed on: 16 Jan 2015

Cristina was a truly exceptional agent. We were not the easiest customers-- our travel plans changed direction (and country) several times. Each step of the way Cristina was very patient with us and took the time to thoroughly explore each option we were considering. Once we settled on a final destination she gave us great choices of hotels and took a lot of time to explain the pros and cons of each. She ended up booked us a fantastic package that was at a value far superior to what we could have found either on our own or with other agents. When we had an issue at check-in (which was in no way her fault), she spent at least an hour on a Sunday night helping to get it resolved-- in retrospect, I feel badly having put her in that position, but Cristina made it seem like she was happy to do it. I would recommend Cristina to anyone (and have recommended her to several people already). I have worked with several travel agents in the past and Cristina is easily the best.

Above & Beyond!

By: KyleK

Reviewed on: 26 Jan 2015

Cristina assured that we had a flawless experience while on our Hawaiian honeymoon. She was always quick to respond to questions, provided excellent recommendations and swiftly took care of any issues before and during our trip. I would recommend her to everyone and look forward to planning our next getaway sometime soon!

Honeymoon Trip

By: Stephen1952

Reviewed on: 10 Feb 2015

It was an incredible experience and a fabulous trip. Would not have changed a thing except for the tour in Rio. Was not as organized as the tours in Peru and Buenos Aires. Awesome trip!!!!

Trip of a lifetime

By: Bobby

Reviewed on: 27 Mar 2015

Thanks to Cristina, we were hooked up with Backroads which provided us with a magnificent 9-day hiking trip through New Zealand's South Island. This experience afforded us a hassle-free tour of one of the world's most magnificent and beautiful areas with superb guides and planning all arranged for us. We could not recommend this experience more highly and we are grateful to Cristina and to CSB Travel for this recommendation and for her superb service from start to finish.

highly recommend

By: JL

Reviewed on: 21 Apr 2015

Cristina is pleasant to deal with, efficient and professional. Her recommendations have all been excellent.

Very nice hotel


Reviewed on: 01 Jul 2015

Very nice hotel. We were upgraded to a suite which was very large and nice. In the best area of Beverly Hills near shopping and restaurants. Hotel staff was extremely accommodating and helpful. Cristina, as always, did a great job helping us plan our trip to LA.

Another wonderful trip

By: Tracyleigh

Reviewed on: 25 Mar 2015

Another great trip planned by Cristina! She got us a great rate and numerous extras at the Willard-- and she also ensured we were upgraded to a fabulous suite. She is amazing!

Rancho Valencia

By: John

Reviewed on: 24 Mar 2015

The accommodations and tennis at Rancho Valencia were very good (as always). Dinner at the on site restaurant (Veladora?) was mediocre at best and was a disappointment. We should have had dinner off site as there are many good options.

Always Perfectly Planned

By: EmHouston

Reviewed on: 28 Mar 2015

Cristina and CSB travel did it again. This is around our tenth trip planned by CSB. Everything was first rate and we were offered a Virtuosa upgrade upon check-in at the Hotel Sacher Wien. We were in an absolutely stunning deluxe suite. The room and large bath were beautiful and in impeccable condition. The hotel staff was sincere, friendly and very helpful. Even during a 4 am departure! I will never undertake to plan an important vacation without the help of CSB.

Great Planning, Again

By: KK

Reviewed on: 28 Mar 2015

Cristina, once again, helped us plan our vacation so meticulously. Ensures that our destinations are set up how we like them to be.

Love this Advisor!

By: Pumpkingirl

Reviewed on: 30 Mar 2015

Cristina helped us sort through the large choice of hotels in the Dominican Republic to find a hotel that suited our family of three teenage girls and stayed within our budget. She also worked hard to get us the best possible price on the location we chose, and ensured that we were assigned the best hotel rooms at our category. She was available weekends and evenings to answer our questions and made us feel that our business was valued. Thanks Cristina for a great experience!

Great trip thanks to Cristina!

By: Bobogirl

Reviewed on: 14 Apr 2015

Cristina did a great job planning our vacation. I was bringing my senior in high school to Italy with me, and meeting my college semester abroad daughter in Rome. Cristina did a great job of juggling our relaxing days on the Almafi Coast with the sight seeing days in Rome. She kept an eye on my budget, lowering my costs on hotels in Rome so we could splurge on the Almafi Coast and the wonderful view. She had all of my transportation set, and we LOVED our driver! Our flight back to the US was cancelled and she helped walk me through how to get back home. I will definitely use her again-she made traveling so easy!

Did an Excellent Job

By: Steve

Reviewed on: 07 Apr 2015

Cristina did an excellent job with my trip to the South of France on Viking. All my reservations were done correctly and she followed up with me to see how the trip went. She even wished a bon voyage.

Perfect time in Italy

By: Retirees

Reviewed on: 09 Apr 2015

Cristina made our first trip to Italy a stress-free and memorable experience. She took the time to tailor our trip to our desires and everything went flawlessly. All her suggestions and choices for us were spot on. We had a fantastic time! We will definitely use her services again.

Cristina is our girl


Reviewed on: 23 Jun 2015

She does it again! She planned a great, easy trip to Mayakoba for us. It was the perfect relaxing beach visit.

Makes life and travel easy!!!

By: Be

Reviewed on: 19 Jun 2015

Cristina makes any trip a delight! Great service, great ideas and wonderful to work with. Cristina offers experience and perfect suggestions for any trip, group and range of activities. Her selection of Hotels were right on the mark for what we has requested. Abercrombie and Kent was AMAZING. The drivers, the tour guides and the complete package spoiled us all. We could not say more great things about our Hotel in Florence. The Portrait Firenze was the perfect location, the staff was warm, helpful, energetic, great suggestions for our dining and activities. The rooms are lovely! Thank you Cristina!

Perfection in South Africa!

By: GigiV

Reviewed on: 01 Jul 2015

Our family travels extensively, and our recent trip to South Africa planned by Cristina of CSB Travel was the best vacation of our lives. Cristina planned every detail to perfection, and we felt as if she was by our side every step. Upon our arrival at the lodge in the game reserve, we learned that Cristina had gotten us a complimentary upgrade to a Royal Suite, and had called to ensure they knew our daughter is gluten intolerant. In Capetown, we arrived at our hotel to a note from Cristina, providing certificates for complimentary massages and wine tastings. The tremendous difference in working with Cristina than with an agent at one of the standard luxury travel services, is that she has traveled the world at a very nice level, so she really knows the properties and services. She also cares about value, so she has guided us as to ways in which it's worthwhile to save money. I highly recommend Cristina for all of your travel needs, and especially for any bucket-list vacation!

Perfectly planned wonderful trip!!!!!!

By: Martha F.Y

Reviewed on: 19 Jun 2015

Cristina planned our trip to Normandy and Paris in a month or less because we decided to make this trip with our family at the last minute. We had a fantastic time, largely due to her planning! She was SO nice and gracious over the phone even when we were requesting last minute changes. During the trip everything was well organized and just as stated in the itinerary. She sent everything we needed ahead of time in a little portfolio and a detailed day by day itinerary with local and emergency contact numbers. The drivers were great, the hotels were local and interesting. When we wanted to make a last minute change her office staff Nanci (thank you Nanci) was so pleasant and eager to please. I think the local staff were up all night making the changes so we would be satisfied. I can't say enough wonderful things about Cristina and her staff! You will be so happy if you have her help you plan your next trip!

Professional, experienced, friendly

By: CPG670

Reviewed on: 23 Jun 2015

I have used CSB Travel for several years and they never disappoint. Cristina has great advice, is responsive and is a consummate professional. She and her team have planned three trips for me this summer. My most recent trip to Peru was more adventurous than previous trips I have booked with her and it was beyond our expectations. From air, hotel guides, itinerary--all was perfect. When there were a couple glitches (that were not her/CSB's fault) she was right there and available to help us through them. When you choose to invest your time and money in travel, you need someone who works to understand you and your needs. Cristina is that person for me. I more than highly recommend her.

Outstanding travel recommendations and service

By: Brig

Reviewed on: 02 Jul 2015

Cristina did a fantastic job with our trip to Costa Rica. Everything was magnificent and well planned out. The resorts we stayed in were perfect for us, all the drivers were on time and very polite and the activities Cristina arranged were incredibly fun. Cristina was also accessible 24/7, even when we were in Costa Rica. I asked Cristina to cancel one activity and she responded within 5 minutes and had already taken care of things. That is excellent service. I will definitely use Cristina again. She is my travel agent from here on out. And, I have recommended her to my family and friends.

Wonderful service and guidance

By: Jen

Reviewed on: 23 Jun 2015

Cristina and her office were very helpful with our trip - from lodging to airport transportation to offsite activities they were fabulous!

Superb Travel Advisor


Reviewed on: 23 Jun 2015

We really enjoyed our stay at The WaterColor Inn and Resort! Everything was perfect and loved Cristina's recommendation. Also, we were so glad you advised us about the chair rental. The beach was crowded and we were so thankful to have chairs and umbrellas everyday! The condo was pristine and had a fabulous view of the ocean. I still can't believe Cristina was able to secure our lodging with beach views only a week and a half before the trip! Thank you!!!!

Wonderful Vacation

By: Niesje33

Reviewed on: 29 Jun 2015

Due to a family emergency, we had to rearrange our plane tickets and car pickup service at the last moment. Cristina went above and beyond to help fix our vacation and make us feel at ease. We enjoyed the hotel however it was a bit older and smaller than expected. The pool, trail, and beach were lovely and enjoyable. On our first day, they gave us free of charge 100% Kona coffee (which was excellent). The service for the most part however was a disappointment. There was no service by the pool or beach until after 11 am. Even after this time, it was almost impossible to get someone to come by for a drink or food order. There was only one restaurant at the hotel (beach grill). We ate at this restaurant everyday for lunch and the waitress were rather rude and "put out" when asked for simple things. The tours and tour guides were FANTASTIC for the Star Gazer exhibit and the Volcano/Island tour. Overall our trip was wonderful and would not have been accomplished without Cristina! :)

Highly Recommend

By: JB

Reviewed on: 29 Jun 2015

Four Seasons Resort Nevis: Cristina listened to our preferences and worked diligently to ensure that all of our expectations were met. We ended up with exactly the relaxing (and fun) family beach vacation that we hoped for. Cristina (and Nanci, thank you Nanci!) worked to make sure that we were well taken care of. We're very grateful for the attention to detail. We very much look forward to working on our next adventure together!

Above and Beyond

By: Suz

Reviewed on: 06 Jul 2015

Cristina really did a super job planning our trip to Italy. She tailored everything perfect not only to our budget but our interests. I can honestly say we got everything we wanted out of our trip! What a fabulous experience. Cannot wait for the next trip. I will definitely be contacting Cristina to book it as well!

Dream Trip!

By: AnnieB

Reviewed on: 20 Jul 2015

We have used Cristina in the past for a trip to Alaska with our teenage sons - and she did a wonderful job. So I turned to her again for a trip to Italy for our 25th wedding anniversary. Cristina was wonderful in helping decide what areas we should cover in our 10 day trip (we decided on Tuscany, Amalfi Coast and Rome). She and then booked us into the most amazing hotel properties at these locations! All of them exceeded our expectations. She also set us up with private transfers and tour guides through A & K - all were excellent. Drivers all had great personalities and all the tour guides were so knowledgeable. The only thing I would change is to stay longer in each location (but that was our limitation). Will definitely use Cristina again!!

Wow! What a trip!

By: zaricatalina

Reviewed on: 23 Jul 2015

Mrs. Buass provided us with a wonderful trip. She listened carefully to the type of trip we wanted to take while staying within our budget. Our tour guides were wonderful and knowledgeable. They also took into consideration the things that interested us most. Mrs. Buass was thorough in the information that she provided so that it was a luxury trip. We felt cared for from the time we landed until we made it to the next hotel. We had a very positive experience and we would like to use her services again in the future when we plan a trip.

Always Spot On

By: Michael

Reviewed on: 26 Jul 2015

Cristina has always delivered the highest quality trips for the best value and her signature personal touch. She is the best travel professional with whom we have ever worked

Professional, detailed, responsive!

By: cPG670

Reviewed on: 03 Aug 2015

I have recently returned from another wonderful trip planned by CSB Travel! Once again, it went off without a hitch and it was a wonderful experience. The Cheval Blanc did not disappoint. This was my second time to visit and it lived up to our expectations. The accommodations are fantastic, the staff is young, friendly and very attentive. The only area that needs improvement is the food. Although it is rated one of the best on the island, the selections get a bit tiresome after a weeks' stay. It is hardly a criticism, but thought worth mentioning. I highly recommend Cristina and her team. Responsive, professional, experienced and fun to work with.

Proven reliable advice

By: Joel63

Reviewed on: 29 Jul 2015

As planned by Cristina, our family trip to Italy could not have been better planned. Cristina's experience, good taste, and attention to detail made for a most enjoyable and memorable first time experience in Italy!

Rosewood is perfect!

By: kdixon314

Reviewed on: 14 Aug 2015

Thanks, Cristina, for another great trip! We'll be back with the girls next time!

Great Trip!

By: Katie16

Reviewed on: 11 Aug 2015

Cristina planned a terrific last minute trip for our family. The hotels were great and in the best location for our plans. All of the drivers were on time and very polite and the tour guides were a lot of fun.

Very helpful!

By: Steph2004

Reviewed on: 05 Aug 2015

Cristina has helped my husband and I plan a few trips now and each time she has been very helpful and professional. She is very knowledgable about many resorts and destinations. She has arranged just about aspect of our trips from airfare to excursions and her organizational skills are awesome. Questions and concerns are answered promptly and our trips have all gone very smoothly thanks to her help and guidance!

Excellent Service for our entire trip

By: Gdaddy

Reviewed on: 06 Aug 2015

This was our finest family vacation thanks to the work of Cristina. She saved us money by getting private transportation for us from airport to cruise ship. She also got us 3 rooms in a row so we could keep up with our family of 7. She also got us into the early dinner seating which gave us time to enjoy the events of the evening. All in all, this was our best trip for our family vacation.

Perfect Planning!

By: MacFrance

Reviewed on: 07 Aug 2015

Cristina helped us plan a perfect two week, 3 city, vacation in France for 5! Her hotel and sight seeing recommendations were perfect and the guides provided were outstanding. I could not have asked for an easier, more organized, complete visit to a country we had not seen before. A true 5 STAR experience all around!!


By: notnalb

Reviewed on: 17 Aug 2015

Cristina provided great recommendations for our family trip. She helped us review the options and make our decision. Her service during booking and planning was great.

Amazing service!

By: Meredith

Reviewed on: 10 Aug 2015

Cristina planned our family vacation to Costa Rica. We could not have been more pleased! The trip was everything we hoped it would be. Cristina provided excellent service! She was incredibly knowledgeable of the country and was very sensitive to the wants and needs of our family. I will most definitely be using her again!

Professionalism Exemplefied!!!

By: Houston

Reviewed on: 04 Sep 2015

CSB hits the mark yet again!!! Cristina and her staff are all about customer service and attention to detail. We are a family of 5, so we wanted to make sure that the hotel was charming, well located and could be a great home-base with delicious menu choices. Our hotel "The Milestone" offered impeccable service and extremely well located. They served food in their garden room anytime of day we happened to wander in. The British breakfast in their historic dining room was a motivator for early rising, and beginning your day with a smile. We were able to have amazing morning walks in Kensington Gardens, and the view from our room was beautiful. The guidance for our activities while in London were "spot on". CSB travel booked everything, and left no stone unturned in regards to recommended London activities.

What a comfort being in the best of hands!

By: Bobby L

Reviewed on: 17 Aug 2015

There is nothing quite like taking a trip organized by Cristina. Every detail is covered, every logistic is planned and confirmed, and the quality of the service and guides she finds is unmatched. If you want to create memories which last forever, put yourself in Cristina's hands.

Galapagos 2015

By: rreza1984

Reviewed on: 31 Aug 2015

Wow, this was a trip of a lifetime! The crew at Silverseas provides impeccable service, and their goal is to help all their clientele. They certainly go beyond the call of duty! If a Galapagos itinerary is on your agenda, this is one cruise line to consider. It has the larger boats out there so you get a more varied and interesting clientele. Further, they have full time staff on board, which differs from other cruise lines. All in all, an excellent recommendation by Cristina.

She is the master!

By: Steve and Kelly

Reviewed on: 25 Aug 2015

When we ask Cristina for travel recommendations she always finds us the best places. This is the second time she has helped us with a trip to Rancho Valencia. Absolutely fantastic trip on all accounts. She found us the best room! Really great ideas regarding the tennis, spa and other aspects of the facility. Looking forward to the next trip that we have with Cristina and CSB travel!

Always great

By: Jojo123

Reviewed on: 27 Aug 2015

Cristina is always super helpful and works hard to make sure your trip is flawless. She found several resorts to meet our needs. However, the resort of our choice originally wasn't available. Cristina checked back every few weeks with the resort. Thankfully, a villa became available during our time frame. We booked it and had a wonderful trip with our family.

Wonderful to work with!

By: Belle

Reviewed on: 25 Sep 2015

Cristina did a wonderful job helping us with our recent trip. In spite of a large convention in Amsterdam, she found us a beautiful and charming hotel, the Pulitzer, in a great location with a lovely room overlooking the main canal. Though we were booking late for the Rhine River cruise, she found us a suite on the AmaCerto, which was fabulous. And she handled a complicated flight itinerary beautifully. When Lufthansa went on strike and cancelled our flight from Houston to Frankfort a few hours before our departure, on Labor Day yet, she jumped on it right away and got us on another flight only 2 hours later than our original, and then had to change our next flight as well. Upon our return she was anxious to get a full report. Cristina obviously loves what she does. She is attentive to details, professional, and responsive. We look forward to working with her again and would highly recommend her to our friends.

Very knowledgeable!


Reviewed on: 07 Oct 2015

I asked Cristina to help me find a hotel in New York City during Fashion Week. The hotel I normally go to was double the usual price. Cristina and her team did some excellent research and found me the Benjamin Hotel, which had been remodeled but was not yet on everyone's radar, so the room rates were quite good considering the level of hotel and the week I was there. This is an important reason to use a travel agent; they know these things! Thank you Cristina, the hotel was fantastic and well located.

Fabulous Trip Planning

By: MichelleT

Reviewed on: 25 Sep 2015

Cristina did a fabulous job planning our 7 day, multi-generational trip to the Atlantis resort in the Bahamas. We loved her recommendations for activities, restaurants, and sightseeing. She made reservations and scheduled each day for us, and the way she spaced our activities was spot on. Her suggestions for what to take with us and how to pack were invaluable. She was easy to communicate with, and provided documents and info promptly. We thoroughly enjoyed connecting as a family as we played, ate, and learned together. We definitely will be using Cristina for our next trip!

Great last minute help!

By: Missy55

Reviewed on: 05 Oct 2015

My husband and I decided to plan a first trip to the Vancouver area only a month before departure. Cristina was very helpful in pulling everything together for us. She had jury duty in the midst of our planning and still checked in with her staff to be sure they were getting the reservations that she recommended. She checked with me a few days before departure to be sure we were set and to see if we had any questions. I will definitely call her again for the next trip!

A wonderful trip thanks to help from Cristina!

By: The Smiths

Reviewed on: 06 Oct 2015

We needed help pulling together the details for our almost-last-minute trip to Italy and Cristina came to the rescue. Her hotel recommendations and assistance with transfers, guides and train tickets put the finishing touches on our trip. Thanks Cristina!

Great trip!

By: Judy

Reviewed on: 06 Oct 2015

We just got back from a trip to Italy and Germany organized by Cristina Buass. She found great hotels in four different places, all the arrangements went off like clockwork and we were very satisfied with her services. I would definitely use her again!

Great Service and Advise

By: TN Dave and Terrie

Reviewed on: 20 Oct 2015

Cristina is EXACTLY what one hopes for from a travel agent but seldom gets- a knowledgeable friendly expert with great advice and even better customer service. In an era with dozens of travel sites, the ability for individuals to plan and book their own travel and sites like Trip Adviser that give reviews and advice some wonder why you would use a travel agent. If they had worked with Cristina they would not ask that question. She consistently gives top tips that make our vacation memorable. We look forward to working with her on many top trips in the future.

Vienna and Salzburg Getaway

By: CV151000

Reviewed on: 12 Oct 2015

One of my oldest friends and I are both now retired and decided to meet in Vienna for a week in Austria. As always, Cristina helped us plan the perfect holiday: great hotels, interesting excursions, and dependable service providers. This is now the fourth vacation that Cristina has planned for me and without a doubt, will not be the last. It is a great benefit to have someone as knowledgeable as she to help get the most out of our travels.

Experienced Travel Agent

By: Sally

Reviewed on: 17 Oct 2015

Had a wonderfully organized and planned trip to Austria. Appreciated Cristina's connection with the excellent Sacher hotels.. Austria is a wonderful country and I hope I can go back some day. Thanks!!

Excellent friendly service!


Reviewed on: 30 Oct 2015

Cristina Buass of CSB Travel is by far the best travel agent I have ever used. She is very knowledgeable and anticipates your every need. I would highly recommend Cristina to anyone planning a trip.

Exactly what we needed!

By: Mls

Reviewed on: 27 Oct 2015

Great suggestions and planning!

Excellent Trip to Spain

By: Karl D.

Reviewed on: 08 Dec 2015

Cristina helped us plan an awesome trip to Spain. We started with a visit to Salamanca, where our daughter is studying. We then went to Seville, Granada, and Madrid. The hotels we stayed in were beautiful and centrally located. They were a good value too. We enjoyed complimentary full breakfast at all locations as well as a food and beverage credit in Madrid. We had courteous, English speaking drivers in each city as well as knowledgable and entertaining tour guides. While the tours were informative, we also had plenty of free time to do as we pleased. Cristina had helped us with trips to Disney and the Caribbean in the past. She proved to be equally adept with our European needs. I would highly recommend Cristina and CSB Travel.

Another great trip

By: cpg670

Reviewed on: 31 Dec 2015

Cristina and staff organized another wonder trip. This time NYC. We stayed at The Kimberly and it was the perfect setup and location. I highly recommend CSB Travel.

Perfect destination wedding

By: EandL

Reviewed on: 19 Dec 2015

Cristina helped us plan the perfect destination wedding in St. Croix, USVI. We knew we wanted a wedding on a beach with certain criteria but didn't know exactly where to go. She guided us to a great location. She is very responsive and informative.

Wonderful cruise

By: BenFam

Reviewed on: 02 Jan 2016

Cristina and her staff recently planned an 8 day holiday Disney cruise followed few days at Walt Disney World and it was spectacular! All the details were taken care of it and the trip was just what our family of 4 needed to end the year!

The best of the best

By: Bobby L.

Reviewed on: 03 Jan 2016

No one plans trips more thoroughly and with greater expertise than Cristina. She is as reliable and responsive as she is diligent and knowledgeable. Simply put, she is the best in the business.

Expert service, friendly and very helpful.

By: Shel18

Reviewed on: 03 Jan 2016

We were a group of 18 celebrating our 57th wedding anniversary and the birthday of one of our children. We asked Cristina to help us with arranging the staterooms, two of which were for handicapped individuals. We also wanted to rise eve a private room with refreshments and a cakes for our celebrations. Cristina sent numerous emails and made numerous phone calls to make sure everything would be as we wanted it. She also advised us on shore excursions. Everything worked out perfectly and the whole family had a very enjoyable cruise. We plan to use Cristina for our next cruise.

California Vacation

By: Tracy L

Reviewed on: 06 Jan 2016

Everything was great! Trip went smoothly and both resorts (Pelican Hill and Torrey Pines) were fantastic. Greatly appreciated the extra treats from Cristina as well. And of course the breakfast and spa credits did not go to waste!

Excellent service and support

By: Mccartjd

Reviewed on: 09 Jan 2016

Airline delays got us off to a late start, but we met the ship on schedule and received our luggage at our first port of call. Tours were exciting (we particularly enjoyed the penguins), the transit through the Straits of Magellan spectacular, and visits to Buenos Aires, Montevideo and Rio exciting. The stay at the Copacabana Palace topped off the trip. A great two week adventure!

Cristina is awesome!

By: Alex

Reviewed on: 06 Jan 2016

I decided to plan a family reunion but quickly realized I was in over my head, so I reached out to Cristina to enlist her help. I described the group of people we were trying to bring together (20+ people from 5 different states, ages 6-76), and she offered a half dozen suggestions. She provided a brief summary of each, with the amenities and a ballpark price estimate. However at this point we decided to completely change direction from a tropical location that I had originally asked for, and decided instead on a domestic mountain resort. Cristina patiently listened while I explained the change in the course of planning, and then quickly got to work arranging for all of our reservations. She was able to negotiate upgraded rooms for everyone, as well as complimentary breakfast (something that typically costs like $30/person/day). Our reunion went off nearly flawlessly. Cristina did so much of the legwork and helped out however she could. I look forward to using her again.

Great Planning

By: Fateherbie743

Reviewed on: 16 Jan 2016

Cristina is extremely knowledgeable, very helpful and always willing to work with us to plan our vacations. She has helped us plan all of our cruises and has done an excellent job. We recommend her to all our friends.

Excellent service

By: Lluke

Reviewed on: 19 Jan 2016

Was a great resource for my families recent Disney trip! Enjoyed working with her and her team! Gave us great suggestions from start to finish!

Excellent Advisor

By: WhaleFanGirl

Reviewed on: 23 Jan 2016

Cristina provided my family excellent hotel/villa recommendations for our family celebration in Hawaii. Her tips and bookings were spot on what we requested and exceeded our expectations. We're grateful for her assistance making it a memorable vacation.

Great Europe trip

By: jtb

Reviewed on: 07 Feb 2016

Fabulous trip. The hotels were perfect - location, rooms and friendly staff. Our tour guides were great. Very knowledgeable and fun. All transfers were timely. Restaurant recommendations were also great. Could not have had a better experience.

Always the best from Cristina

By: kcd

Reviewed on: 06 Feb 2016

We had a great stay in New Orleans at the Roosevelt, per Cristinas suggestion. Her dinner recommendations were perfect!

Disneyland was magical!

By: Julie

Reviewed on: 07 Feb 2016

Our recent trip to Disneyland was magical! We wanted an expert on Disneyland and we got her. Cristina took the time to listen to what we were hoping for in our recent trip to Disneyland with our two young girls and their Grandparents, and she made it happen. She answered all of our questions from traveling with young kids to the best way to lay out our days in the park. All we had to do is decide where we wanted to stay and eat, and she and her team set up all of our reservations. They were even able to get us last minute dinner reservations with Mickey and Friends at our hotel just a week before we left for our trip. We were most impressed with Cristina's prompt and clear communication every step of the way. Thank you so much for all of your help and recommendations in making our trip memorable.

Great Attention To Detail

By: Jan

Reviewed on: 17 Feb 2016

Cristina gave great advise and secured an incredible room for us. I could not recommend her more highly.

Cristina organized an outstanding trip


Reviewed on: 07 Mar 2016

The hotels were uniformly excellent. The Langham in Melbourne had a great location and outstanding breakfast buffet. The Port Douglas Peninsula Boutique Hotel was euro-style, located at the end of the main shopping street next to the beach (with a free washer and dryer!). The staff was exceptionally friendly and helpful. The Radisson Blu in Sydney was excellent with a great restaurant (Bentley) located in the historic part of the hotel. However, we would have preferred a water view like that offered by the Park Hyatt Sydney. The tours were uniformly excellent as were the guides. The AEA luxury tour in Sydney provided a nice overview of the city, beaches and harbor but our guide was a malcontent who complained a lot about class structure and wealth distribution in Sydney. The guide for the Valley of the Waterfalls Hike was exceptional.

Extremely Helpful

By: jjo0004

Reviewed on: 04 Mar 2016

Cristina and staff were extremely helpful and friendly in all steps of the trip planning process. I will Definitely use them again!

A Seamless Relaxing Vacation

By: GF

Reviewed on: 17 Mar 2016

Cristina booked our cruise on Royal Caribbean and gave us an alternative contact for shore excursions. Everything was handled by CSB Travel and we experienced no problems at all. One of the easiest, most worry-free vacations we have had. Great job Cristina!

Great anniversary trip to Napa & Sonoma

By: mls

Reviewed on: 20 Mar 2016

Great trip to the California Wine Country. Loved the relaxed ease and beauty of Sonoma and Farmhouse Inn. Meadowood was great; just a bit more intense and less relaxing! Beautiful week!

Impeccable Service!!!

By: Lisanne

Reviewed on: 22 Mar 2016

What a perfect place to rejuvenate after a day of travel. Cristina assisted in our planning of our entire Costa Rica trip. I would highly recommend The Four Seasons if the beach is your destination while in Costa Rica. It is the dry season so everything is brown, except the the grounds on the Four Seasons. Thank you Cristina for helping our family experience different landscape and terrain in Cost Rica.

Rancho Valencia

By: John E.

Reviewed on: 22 Mar 2016

The trip was good! The property was in great shape and the tennis clinics were good, as always. Unfortunately, a new standard has been set at Rancho Valencia since we were upgraded from the Olive Grove suite to a 1 Bedroom suite, which was larger and had a large patio with a fireplace and spa.

Another great Trip

By: cpg670

Reviewed on: 24 Mar 2016

I have lost count of the number of trips Cristina and staff have planned for me. The proof of their quality is in the number of times I have returned for them to plan my next adventure. Cristina is experienced, the consummate professional, fun and has great ideas. I would highly recommend CSB Travel for all your travel needs.


By: Aileen1967

Reviewed on: 27 Mar 2016

Once again,Cristina did an amazing job!! Every part of the trip was covered with such detail and first class!! I would recommend anyone to use her !!! No detail was left unnoticed or overlooked!!!

Highly Recommend!

By: BH

Reviewed on: 12 Apr 2016

Four Seasons Resort Jackon Hole: This is our second time working with Cristina on a family vacation and, again, we're very grateful that she was able to help us prepare for our first family ski vacation. Everything was set up and taken care of to our great satisfaction. We had such a wonderful time and we're thankful that Cristina did such a fantastic job facilitating a very memorable adventure!

Highly Recommend Cristina!

By: MK

Reviewed on: 29 Mar 2016

I can always count on Cristina to recommend top-notch travel destinations. We really enjoyed the Enchantment Resort, Great for kids and adults and the most amazing views. We would definitely go back!

Hawaiian Trip

By: John & Karen

Reviewed on: 26 Apr 2016

The beginning part of the trip was a couple of nights at Hotel Wailea (booked by Cristina) and a drive to Hana followed by a structured hiking tour of Maui and Liana through Backroads. Hotel Wailea was a very comfortable property with helpful staff. During the Backroads tour, we hiked the crater of the Haleakala volcano (11.5 miles) on Maui and had a hike on a remote beach on Lanai (8 miles). Overall, We recommend the Backroads trip since we saw more remote places that we would not have otherwise visited. On Lanai, we stayed at the Four Seasons resort. The Four Seasons Resort is very expensive with many upcharges and had it not been part of the Backroads itinerary we would not have stayed there. After the Backroads tour, we travelled to the Big Island and stayed at the Fairmont Orchid. This is a very nice property; especially since we were upgraded to the Gold Club floor through the Virtuoso booking. The Gold Club service was separate and the amenities very good.

Makes it so Easy

By: Jose

Reviewed on: 31 May 2016

I went to Easter Island with family members and Cristina made all the airline, hotel and tour arrangements. She gave prompt and complete information, outlined the options in order for one to make selections, and then made it very easy to get all the necessary reservations. The hotel and local tour operator picked by Cristina were excellent. Overall we had a fabulous vacation and service. I highly recommend Cristina.

Great service, great location!

By: rreza1984

Reviewed on: 31 May 2016

Cristina and her team booked a room for me at the Park Hyatt in Zurich. Even though the hotel was full, Cristina was able to find a space at this hotel. The location can't be beat and allows easy access to the lake and other public transportation. Further the hotel staff went above and beyond to ensure my stay was hospitable.

Great help on Vegas!

By: Dave

Reviewed on: 06 Jun 2016

Christina gave us GREAT help with our excursions in Vegas. we had been to Vegas many times- her recommendations gave us new experiences and highlights. In particular her help booking our Helicopter tour of the Grand Canyon led to special memories that will last a lifetime!

Orlando trip

By: Jen

Reviewed on: 07 Jun 2016

Cristina helped me plan a wonderful mother/son 4 day trip to Orlando for us. From hotels to park tickets she helped with all the details and the trip was wonderful. She knows the extra secrets and it all really helps make sure that you are able to experience everything that Orlando has to offer. Love her help!

Great at understanding our needs

By: AnnieB

Reviewed on: 21 Jun 2016

This is the third time we have used Cristina. She adds value as she asks great questions to understand what we want to get out of the vacation and then helps us prioritize what we should do with the time frame given to her. Finally - the guides and accommodations have never disappointed. We will continue to use her for all but our most basic vacations. Highly recommended!

Amazing and Perfect!

By: Becky

Reviewed on: 17 Jun 2016

Cristina planned this trip for my dad's 80th birthday. He loved every aspect of the trip. The bus tours and sightseeing and especially the two days on the train. Everything was first class and we both couldn't believe how many times his birthday was celebrated...on the train, and two different nights at different hotels....he loved the surprises waiting in his hotel room! And, of course, the limo ride to the airport was a perfect ending. The whole week was fantastic.

We trust her wisdom

By: BH

Reviewed on: 29 Jun 2016

Walt Disney World: First trip to WDW with our young daughter. Not our first time working with Cristina. We greatly appreciated the time she took to learn what we were hoping to get out of our first family Disney experience, as well as all the additional time she took to ensure that we secured all the reservations and plans that we hoped for. There were also quite a few that she recommended that we didn't know we'd love but ended up doing so, primarily because she is very good at what she does. Can't say enough how much we value Cristina!

Great Trip

By: David

Reviewed on: 25 Jun 2016

Cristina helped us put together a trip to France and Spain. Her hotel recommendations were perfect. As always, we received good service from CSB Travel.

Exceeded my expectations !!

By: Finger 27

Reviewed on: 02 Sep 2016

Planning my trip to Sonoma/Napa valley I used CSB Travel . I have used them in the past and have been incredibly pleased , but they truly exceeded my expectations when planning this trip. We stayed at Farmhouse Inn that was incredible!!! The food was outstanding!!! Every morning we would see the chef, for the day ,out picking the herbs for the dinner that night ... It was such a great experience!! I highly recommend staying at Farmhouse and when booking , hands down, use CSB travel !!! Thank you Cristina !!!

An amazing resource!

By: Neal4

Reviewed on: 08 Jul 2016

Cristina was fabulous every step of our trip! She planned a wonderful trip to Italy for us, and it was just perfect. And when we experienced unexpected flight cancellations and delays, she helped make last minute changes to our itinerary. We would highly recommend Cristina and look forward to enlisting her help for future trips.

Highly Recommend


Reviewed on: 11 Jul 2016

I highly recommend Cristina and we always call her when we are planning a trip. She did a wonderful job helping us to plan our Adventures by Disney Wyoming trip. She is extremely knowledgeable about the various tour options and so detail oriented that I always know we are in good hands. She has personally travelled to many of these destinations and I definitely trust her opinion which takes a lot of the pressure off of the planning and researching our travel options.


By: John T

Reviewed on: 05 Aug 2016

Cristina meticulously outlined our trip,gave many options and suggestions,and gave important feedback both before and during the trip.

Amazing trip planned!

By: Crow family

Reviewed on: 08 Aug 2016

Cristina did an amazing job planning our family vacation to Italy! From the transfers to and from places, to the guides, hotels and activities…everything was superb! There were zero glitches. We were very pleased and will most definitely use CSB Travel for our next vacation.

Expert Dependable Service

By: Joel63

Reviewed on: 12 Aug 2016

We just completed our first family vacation to the Pacific Northwest, and Cristina planned it perfectly! Understanding this was our first trip to the region, Cristina was spot on with her recommendations for restaurants and attractions. Additionally, we could not have been more pleased with the service and location of the hotels she booked for us through Virtuoso. I was hesitant to take Cristina's recommendation that we make a 4 hour trip by train from Seattle to Vancouver BC, but the train ride proved to be one of the major highlights of the trip! We are repeat customers of Cristina's and have learned the hard way to not make any vacation plans without first consulting her!

Great Trip to Florida

By: Karl D.

Reviewed on: 13 Aug 2016

Once again, Cristina helped up plan an excellent family vacation, this time to Omni Amelia Island Plantation in Florida. While not as exotic as some of the other vacations she has helped us with (Europe, Hawaii, Virgin Islands), we had a memorable time. We booked the trip late in 2015. Cristina later reviewed the reservation and was able to get us a much better rate. She was also able to add a resort credit, which we enjoyed using at the property's many restaurants and spa. We can't wait to go on the Disney Food and Wine Festival Trip Cristina has planned in October. We would highly recommend Cristina to plan a family vacation.

Top Notch Service

By: AWAB 1093

Reviewed on: 31 Aug 2016

Cristina Buaas planned a 12-day Northern European cruise on the Regent cruise line for my wife and me, a 40th wedding anniversary celebration for us. She expertly helped us evaluate several choices, made all the arrangements for us, and expertly and promptly answered my incessant questions about the details, big and small. Thank you so much, Cristina, for making this a wonderful experience for us. We will be back!

Expert travel services

By: Laurie

Reviewed on: 22 Aug 2016

Cristina and her colleagues provided excellent service with great recommendations, and prompt replies to questions. I look forward to using CSB Travel for all my future trips!

Flawless, careful attention throughout!

By: DanPV

Reviewed on: 22 Aug 2016

Cristina was great from the start of initial concept through to finalization of itinerary. Came up with great initial plan and alternative ideas using her direct experience and an "on ground" resource. She coordinated appropriate accommodations and ensured reserving the right rooms with appropriate Virtuouso freebies. She also worked on guides and rental car. I appreciate her dedication to detail, timely turn around and travel knowledge. We will definitely be using her again for our future travel needs.

Cristina Buass

By: Kari

Reviewed on: 26 Aug 2016

The Hutton was the perfect choice for us last weekend and met my family's needs beautifully. We look forward to staying there again. Also, a friend from the Netherlands just called and asked for hotel recommendations in Nashville and I raved about the Hutton and Cristina!

Following the expert's advise....

By: Bryan

Reviewed on: 16 Sep 2016

It's inevitable, when I book a trip, I make tons of mistakes (UN-knowingly) by booking during busy travel weeks, or when major conventions are descending upon a particular city/venue. Or I book a hotel that may appear to be a great option online, but when you arrive, there's no, or perhaps limited access to the things that were part of the attraction of the trip in the first place. Cristina offered helpful suggestions, and steered us toward options that truly turned out to not only be "right", but actually enhanced our overall experience. We rarely travel for leisure as we did on this trip, and having a guiding hand made all of the difference. It also helps to have someone who knows about the interim "steps" when booking everything from the room, to park access, to the dinner reservations. The entire trip can only be described as a complete success! Thank you Christina!

Excellent service at all times

By: Happy Client

Reviewed on: 21 Sep 2016

Cristina was the ultimate professional, and always was there when we needed her. i wholeheartedly recommend her for planning any trip. She was wonderful to work with.

Great to work with!

By: belle

Reviewed on: 25 Sep 2016

Cristina and her staff at CSB Travel are wonderful to work with. They pay attention to details and follow up to make sure everything went smoothly. If there is a glitch they are on it immediately. The hotel recommendations are wonderful. This was our second AmaWaterways Cruise, but certainly not the last. This is top quality all the way. This cruise down the Mekong through Cambodia and Vietnam is extremely interesting, as are the pre and post cruise options in Siem Reap and Saigon. Fortunately we did not need to collect anything from Travelex, but it's good peace of mind to have it. Unfortunately our Trails of India tour in Bangkok was a bit problematic. The guide was great, but he wanted to give us a longer tour and more information that we wanted - probably a communication breakdown somewhere. But it was very informative and fun to see the incredible Bangkok sights.

France was great!

By: Sandy

Reviewed on: 27 Sep 2016

My husband and I had a wonderful time in France due to great planning. Our hotels were located to all we wanted to do and all transfers and tours were arranged to suit us. We wouldn't have been able to see all that we did without Cristina's help and guidance.

Branson Tip

By: Jones family

Reviewed on: 01 Oct 2016

Branson was so much fun. The Stillwater Resort was awesome and great for family fun. I would recommend it to anyone.

Amazing Trip everytime

By: luke3

Reviewed on: 04 Oct 2016

Cristina has planned our third trip now and they continue to be amazing! We have not been disappointed and her recommendations have far exceeded our expectations! We love working with her and her team she makes sure everything is perfect down to the last detail. Our trips are truly once in a lifetime! This past trip to Blackberry Farms was outstanding, From the food, wine and accommodations everything was top shelf! We would definitely go back here again because there were so many things we didn't get to do! It has so much to offer too! As an added bonus we have made new friends for a lifetime! Thank you Cristina!

wonderful friendly service

By: Aardvark

Reviewed on: 12 Oct 2016

Had a wonderful experience in dealing with Cristina as she helped us with our trip. She is very efficient and thorough. The hotel experiences were wonderful especially the Hermitage. The hotels were great recommendations! Cristina always takes the time to see that she is fulfilling our needs. Cristina is very personable and friendly! She is a joy to to make travel plans with.

Everything we hoped for.

By: Steve47

Reviewed on: 28 Oct 2016

It was our third Seabourn cruise. We found out from another passenger that the company was bought by Holland so some of the service we were used to no longer exists. However, most of the Seabourn service is still there and I cannot complain about the trip at all. The excursions were fantastic. For the first time in history, the pope has allowed visitors to his summer home and gardens. They were beautiful. Of course, if you had 36 gardeners, you could do well yourself. We were most impressed with Malta. I had heard of the island but I had no idea how beautiful it was. The Virtuoso excursion to Valletta was very nice and a welcomed surprise.

Enjoyable and perfectly planned trip

By: Lovestotravel

Reviewed on: 31 Oct 2016

Cristina Buaas with CSB Travel, LLC recently booked a trip I took to Santorini, Greece. The trip was wonderful! We loved the villa where we stayed - we felt so pampered. The transfers to and from the villa were seamless. We were traveling as a group and we were all so pleased with the location of our villa and the service we received.

Awesome Disney Trip for Adults

By: Karl D.

Reviewed on: 08 Nov 2016

After planning trips to Europe, Hawaii, the Caribbean, and Florida, Cristina helped us plan an "empty nesters" trip to the International Food & Wine Festival at Disney World. The twist was that this time, Cristina and her husband joined us and another couple for the festival as well. Cristina arrived half a day before the rest of us. By the time the rest of us arrived, Cristina had scoped out the location of the various food and wine booths throughout the park. We did not have to waste time trying to figure things out. Instead, we were able to jump right into the fun. As for our accommodations, Cristina was able to get us an awesome room at the Boardwalk Inn, just steps from the International Showcase, where the Food & Wine Festival is held. As an added bonus, we had a room on the top floor, facing Epcot. We were actually able to watch the fireworks from our balcony. Once again, Cristina helped us plan a seamless vacation. I can't wait to see what we plan with her next!

Another Great Trip with CSB!

By: CPG670

Reviewed on: 03 Dec 2016

I have been using CSB for several years now and they never disappoint. I trust them completely with my travel plans. They update my Axus app before I leave. My itinerary, confirmation numbers, necessary contacts are on my phone and there is no need to print, download, check email for documents before you leave. This trip was to London, Vienna and Budapest. Prior to each trip they automatically send restaurant recommendations and other noteworthy suggestions. Kind, smart and professional. I highly recommend.

Great Service

By: Louie213

Reviewed on: 30 Nov 2016

Cristina always provides us with great advice and perfect accommodations for all our trips.

Cruise Away on Harmony!

By: MacFamily

Reviewed on: 12 Dec 2016

Once again Cristina with CBS Travel planned us an outstanding trip! Harmony of the Sea was just that, a great combination of food, fun and fantastic shows. It was our first cruise but will not be our last! We were very impressed with Royal Caribbean. Our ocean view room with balcony was great as was the service all over the ship. Don't miss the martini making class in the Wonderland bar! Thank you CBS for another memorable family trip. You make it easy!

Expertly catered to our desires


Reviewed on: 10 Dec 2016

Cristina is a pleasure to work with on our trip planning. The choice in location and resort was perfect! Exactly what we wanted! Everything from transportation, to the rum punch welcome at the resort, the room, service, beach and weather could not have been better. We rely on Cristina for her outstanding knowledge and her attention to detail. We hope there are many more opportunities for us to plan trips with Cristina in the future.

Excellent Service!!

By: Ashley

Reviewed on: 15 Dec 2016

Cristina was an *amazing* travel adviser from the get-go. She was so incredibly responsive (even during non-business hours) and she listened to exactly what we wanted. We can be picky and difficult and she dealt with our requests/requirements so so well and was incredibly patient. We had a number of unique circumstances and she dealt with them so well. I was so impressed by her knowledge re: Peru and also her ability to get us quick responses (even when dealing with third-parties and other people). Everything she suggested was spot on to our wants and needs (and this is the first time we used her!!). An amazing trip can only come from an amazing travel adviser!! I can't imagine working with anyone else in the future!

Disney magic by Cristina!


Reviewed on: 06 Feb 2017

We have used Cristina for exotic family trips, but on this occasion we were just too busy to plan a quick trip to DisneyWorld. We were unusual guests, as we were two parents in their 50's with a 21-year-old daughter who had not been there since she was a child. Cristina understood what we were after, and arranged for a great three days. We had a fantastic combination of park magic and fine dining, and made great memories. As always, we felt like Cristina was by our side all the time, even when we had to text her a question from the Haunted Mansion at Magic Kingdom!

Another great Princess cruise

By: mccartjd

Reviewed on: 27 Dec 2016

Royal Princess took good care of us (food, stateroom service, etc.). - Entertainment on the ship was good with a couple of standout performances by Hawley Magic and comedian Troy Thirdgill. - One disappointment: there were no port briefings explaining the culture and significant places on the islands. It appears they substituted shopping briefings for the traditional port briefings. While the shopping briefings were interesting, they generally referred to the same basic set of stores. After a few ports, these briefings became pretty redundant. For those who came primarily to shop, this service was undoubtedly helpful. I think they could have achieved a better balance. - Itinerary was great in that we got to see so many islands in such a short period of time. - Visiting Aruba was a particular treat, it was clearly the most "developed of the islands we visited. That said, we enjoyed the variety we saw moving from island to island. Each has it's own culture and great places to see!

Awesome Holiday in the Big Apple!

By: Karl65

Reviewed on: 03 Jan 2017

Once again, Cristina and CSB Travel came through to help our family plan an wonderful trip, this time to New York to celebrate the holidays. Cristina not only helped us secure five star lodging during this busy season, she also was able to help us obtain great seats to two popular plays. She also recommended a food tour of Little Italy and Chinatown, something we never would have come up with on our own. We look forward to seeing what Cristina has in store for us when we plan our next vacation.

Had a great time

By: brenda42

Reviewed on: 14 Jan 2017

Food was good especially in Chops restaurant. Wish the elevators were faster but we ended up taking the stairs. Service people were very friendly and courteous. When left the ship we hand carried our luggage which saved a lot of time.

She helped us plan the Honeymoon of our dreams

By: derek b

Reviewed on: 08 Mar 2017

An overall amazing experience!

Ireland Trip

By: Jeff T

Reviewed on: 07 Jan 2017

Very happy with all levels of support and coordination for this trip. Great job!

CSB Travel does it again!

By: Bobby L

Reviewed on: 09 Jan 2017

Once again, thanks to the superb thoroughness, responsiveness and attention to detail of CSB Travel, we enjoyed another wonderful vacation without any snags or difficulties. We are and remain deeply appreciative for all that Cristina and her team do to maintain such a high level of excellence.

Excellent Australia adventure

By: Rose'

Reviewed on: 05 Feb 2017

Fabulous. Asked preferences, offered options and provided a vacation that exceeded our expectations!

Barcelona Trip

By: Jan

Reviewed on: 03 Mar 2017

Cristina set me up at the Cotton House Hotel in Barcelona and enrolled me in the Marriott Rewards program. She also gave me a fantastic list of restaurants. She and her team were incredibly helpful.

Cristina Buass


Reviewed on: 04 Mar 2017

Cristina is everything and more you would want in a travel advisor. She is thorough, knowledgeable, articulate and always prompt in response to any information or question you have. We have used Cristina for many years and would not consider planning a trip of any kind without her on board to guide us and make our travel arrangements. She's the BEST!

Simply Perfect

By: Lee

Reviewed on: 13 Mar 2017

Cristina has planned several fabulous vacations for our family which includes two college-age children - Greece, Turkey, Prague, Vienna, Salzburg and Munich! Every trip has been perfect. Cristina and her professional staff made sure details from transportation connections, well-educated and informed guides and beautiful accommodations were executed smoothly to ensure a memorable vacation! We appreciate Cristina and her commitment to her clients. The Axus app was great travel tool! Thank you Cristina!

Southern Calif


Reviewed on: 20 Mar 2017

Cristina and her team were very attentive to our needs - answered all of our questions in a prompt manner, including various detailed requests regarding Disney and other hotel stays and their amenities .

Puerto Vallarta Spring Break

By: Gman

Reviewed on: 27 Mar 2017

My family and I are typically hands-on when it comes to travel. We like to organize everything. So, I was a bit reluctant to take my kids (age 4 and 8) to an all-inclusive beach resort in Mexico. However, after speaking with Cristina and hearing about her first-hand trip to the property and the owner's management style, I knew we'd have a great time. Sure enough, the trip was a huge success. My wife and I enjoyed world class dinning (try the French restaurant, Pilaf) while my kids made friends quickly at the kids club. They enjoyed it so much that it was hard to get them out of there. The spa was amazing. Cristina arranged a dolphin experience for my daughter and me at a nearby water park. Everything was taken care. We just showed up and were given the red carpet treatment. I forgot if we had a transfer to the airport, so I called Cristina. She called me back in Mexico in 5 minutes and everything was taken care of. Thanks, Cristina!

Hyatt in Aruba

By: Neal

Reviewed on: 24 Mar 2017

Thanks Cristina & Kristie for helping with our trip to Aruba - it was great!



Reviewed on: 27 Mar 2017

Cristina goes the extra mile to accommodate her clients. Cristina takes the time to ensure your trip is well planned, but leaving room for relaxation and exploring. Cristina has the experience and researches her properties so that she can share the knowledge and provide an accurate review of the properties. We have great confidence in Cristina's recommendations and appreciate such a personal approach. We can't wait to plan another amazing adventure with CSB.

Walt Disney World Spring Break 2017

By: ABailey

Reviewed on: 30 Mar 2017

Cristina is always a pleasure to work with on our vacations! For this particular trip, we wanted to stay on the Disney property in a villa room to accommodate us and our 2 girls. Cristina was very helpful with making recommendations about our options and we were particularly pleased with our African Lodge Kalani Village Savannah View 1 bedroom villa. We thoroughly enjoyed our time viewing the giraffes, ostriches, zebras and other unique wildlife roaming in our backyard! We even watched an ostrich lay an egg on our second day staying there! The environment is serene and relaxing. We would highly recommend this resort to others!

Amazing travel agent

By: Kara chachere

Reviewed on: 07 Jul 2017

Cristina and her assistant Laura planned everything to perfection...we could not be happier

Great Service

By: RR1984

Reviewed on: 13 Jul 2017

I have been working with Cristina and her team for numerous years. She always provides excellent tour suggestions and hotel recommendations.

One&Only Palmilla

By: Nancy

Reviewed on: 09 May 2017

Cristina and CSB Travel did an outstanding job in arranging the itinerary for our trip to the One&Only Palmilla in Cabo. Cristina took care of all the planning and left us with no worries whatsoever. Her superior knowledge and high level of attention to detail allowed us to be able to fully relax and truly enjoy our vacation. She even followed up with us afterwards for feedback on our trip. She is extremely professional and dedicated to making sure that her clients have amazing, memorable travel experiences.

Four Seasons Orlando

By: E Walker

Reviewed on: 16 May 2017

Cristina helped me plan an amazing vacation for my family and I. Four Seasons Orlando is the best resort in Orlando. The service, food, pool, and amenities were fantastic. Looking forward to working with Cristina again!

Greece Honeymoon- May 2017

By: William Venzke

Reviewed on: 23 May 2017

Cristina was fantastic! My mom had used her before to plan our trip to Italy (which was also amazing!). From the start, Cristina was able to get an idea of the activities we wanted to do and the price point for our entire trip. She was easy to work with and I would highly recommend her to anyone wanting to work with someone for a personalized travel planning experience. Her staff also reached out to us during our trip to ensure things were running smoothly. It was nice to know that someone truly cared about us having a fantastic time on our honeymoon!

Disney graduation trip

By: Ashley

Reviewed on: 27 May 2017

Wonderful as always! She helped us plan another fabulous trip-this time to Disney after my daughter's college graduation. Such a fun trip and the upgrade at to the concierge level at our resort was much appreciated! Cristina is very knowledgeable about Disney and was able to give me some special pointers before we set out.

Professional, Reliable

By: cpg670

Reviewed on: 01 Jun 2017

Cristina and CSB Travel have once again planned a fantastic get away for me and my family. She and her crew are kind, smart, reliable, professional and responsive. Working with them is a joy and I will continue to use them for my travel needs.

CSB Travel Review

By: Dave

Reviewed on: 05 Jun 2017

Christina is terrific! some wonder why use a travel agent when so much is available on line? Those asking that question have not worked with Christina or they would know why. Excellence like hers and CSB make very vacation better! we recommend her to everyone we know!

Barcelona & Paris

By: Gary Flores

Reviewed on: 05 Jun 2017

The smoothest, easiest vacation we have ever taken. Questions were answered immediately via the AXUS app. All of Cristina's suggestions and recommendations were highlights of the trip. Cannot recommend CSB travel more highly. An exceptional experience.

California Dreaming

By: Annie B

Reviewed on: 12 Jun 2017

This is probably the sixth trip we have gone on that was planned by Cristina - and there is a reason why I keep using her - she's awesome! She always sets us up with the best guides and she also has great advice based on her experience. No exception for our recent trip to California -- Yosemite, Carmel and San Francisco. Can't wait to use her to help us plan our next trip!

Napa Valley Bike Trip

By: Amy

Reviewed on: 07 Jun 2017

Excellent. Very thorough, responsive and professional.

New Orleans/Windsor Court

By: las

Reviewed on: 13 Jun 2017

Cristina is always on top of her game! Cristina guided our group to stay in a central location in New Orleans, The Windsor Court Hotel. Cristina recommended that we book on the concierge floor and we loved the convenience of being able to snack between our meals. We were able to walk to many restaurants and activities. Superb booking!!!

Houston is lucky to have Cristina Buaas!


Reviewed on: 10 Jun 2017

Cristina helped me choose the ideal venue for our family celebration. Her vast and intimate knowledge of luxury destinations around the world and her awareness of what we were looking for made working with her a simple pleasure. She began by interviewing me to gain a solid understanding of how we wanted to celebrate our 25th wedding anniversary with our children and their families. Her experience and discriminating taste enabled me to trust her recommendations from start to finish. Considering the vast age ranges went to Sea Island,GFeorgia

Great Team Work!

By: TMcL

Reviewed on: 09 Aug 2017

Working with Cristina was easy. Our multi generational group - 13 yo to 90 yo - all had differing needs that Cristina covered for us beforehand. Also, when Cristina and I had conflicts in our schedules limiting our interaction, her office backup were excellent to deal with and very professional.

WDW 2017

By: BH

Reviewed on: 08 Jul 2017

We do greatly appreciate Cristina and her crew. She is so easy to work with and continues to use her knowledge and expertise to ensure that not only were they able to obtain a wide variety of reservations on our behalf but that we could also count on her recommendation when she knows of a different experience that might suit our preferences even more. We're always pleased when we follow her guidance. Thank you!


By: kpm

Reviewed on: 27 Jun 2017

Cristina goes out of her way to make sure every detail is perfect. She is very knowledgeable about almost every possible vacation spot in the world!

Another great trip


Reviewed on: 25 Jun 2017

Accommodations and recommendations were spot on.

CSB Travel is great!

By: Belle

Reviewed on: 27 Jun 2017

As always, working with Cristina and her staff was a great experience. They are knowledgeable and prompt in responding. Cristina booked our third fabulous AMA Waterways cruise along with the extension and travel insurance. We look forward to working with CSB again on our next adventure.

Mexico Plya Del Carmen - Viceroy Resort

By: Texas Steve

Reviewed on: 18 Jul 2017

My Sister in law has used Cristina in several occasions traveling abroad that required a lot of details, timing, agenda etc. She raved about Cristina and so I figured why not! On this trip we went to the Viceroy Resort in Mexico, a beautiful small luxury resort. As part of her complement we had champagne and a picture of the two of us waiting for us upon arrival. Cristina and her staff handled all the details and all went smooth. (when Cristina travels (and she does quite a bit) she hands the baton to her staff and they dont skip a beat! Even when in Vietnam Cristina responded to assure all is going well. We also use the Axus CBS Travel app that puts all the details of your trip in one spot and available. Next year we have set up with her a Safari to Africa and to this there will be many details. She has my full confidence as she should anyone who travels. Highly recommended

turks and caicos

By: Christine

Reviewed on: 19 Jul 2017

Cristina takes the time to understand in detail our likes, interests and the level of accomodations. She spent a lot of time on the phone with me getting an understanding of what would make the trip enjoyable for us. Cristina responds very quickly and is easy to work with.

Another Great Trip

By: CPG670

Reviewed on: 10 Jul 2017

I have lost count of the trips Cristina and CSB Travel have planned for me. They are my go-to for travel and I recommend them to everyone! This trip was a country wide trip to Morocco for me, a friend and our daughters. We worked together to plan an itinerary and it was carried out beautifully. CSB is full service, professional and always responsive when issues arise. Virtuoso is fortunate to have CSB as one of their agents. THANK YOU CRISTINA AND CSB!


By: Kathleen Rogers

Reviewed on: 16 Jul 2017

Cristina is the very BEST in advising, planning and corodinatimg your travel...whatever and wherever they may be. She is extremely efficient, reachable, and never too busy to answer any and all questions concerning your plans. She is polished, attractive, and well sought after by many long time clients. Dick and I feel very fortunate having her guide us through our travels..

Great Trip to Europe!


Reviewed on: 25 Jul 2017

Working with Cristina is always a pleasure. She and her team cover all the details so you don't have to worry about them. They created our own European itinerary with private and group tours for the entire two weeks of our trip. We made the most of our time there and combined site-seeing with activities such as paragliding. Our only regret was that the trip was over!

St. Barts


Reviewed on: 21 Jul 2017

Cristina guided my daughter and I effortlessly for our first trip to St. Barts. She offered several options for resort accommodations. We chose Cheval Blanc and it exceeded our expectations. The airfare was set up quickly and easily as our trip was planned very last minute. We will definitely go back. Thank you!!!


By: Cooper

Reviewed on: 22 Jul 2017

She was excellent. She listened very well and was very responsive to our needs. Everything was taken care of.


By: RD

Reviewed on: 27 Jul 2017

Easy and engaging. Responsive to our requests, and simplified the planning required. Our itinerary was fun, and we enjoyed our holiday greatly.

Portugal & Espana

By: Arnold

Reviewed on: 27 Jul 2017

Worked mostly with Kristi but both ladies were helpful and had good sound advice.

Another Great Trip

By: karld

Reviewed on: 04 Aug 2017

Once again, Cristina helped plan a great family vacation, this time to Amelia Island Plantation in Florida. Although we had been to this property before, Cristina helped us find the perfect villa for our family and secure a rate that was better than that which we saw online. Thanks, Cristina!


By: Leslie

Reviewed on: 30 Jul 2017

Cristina was attentive to every detail. She was able to answer all of my questions and my trip was planned perfectly and went very smoothly. I was very relaxed knowing everything was taken of by Cristina!


By: PL

Reviewed on: 10 Aug 2017

It was very easy and she took care of everything. The trip went off without a single problem. Selected outfitters were top notch.


By: Elisha

Reviewed on: 09 Aug 2017

Cristina Buaas was attentive, creative in her approach, flexible, professional and extremely easy to work with. I would recommend her to others in a heart beat.


By: Leah

Reviewed on: 18 Aug 2017

It was a very positive experience and we were very happy with the outcome

Vancouver / Victoria

By: Christine Anderson

Reviewed on: 19 Aug 2017

Cristina went the extra mile to make our Victoria/Vancouver trip extra special!!! I hadn't done any research on Vancouver and she suggested adding Victoria to the itinerary. Victoria was my favorite part of the trip, although Vancouver was great too. We stayed at the Fairmont in both cities. Cristina was able to get an extra night free, a $100 room credit plus free full breakfast. Also, she had a bottle of champagne and other goodies sent upon check-in to our room. That definitely made us feel welcome. The private SUV tours were great. Butchart Gardens was fabulous and something I wouldn't have done if Cristina wouldn't have recommended it. The Capilano suspension bridge in Vancouver was great as was the Granville Island. The suggestion to take a sea plane from Vancouver to Victor was another highlight of the trip. The flight was so scenic and beautiful. When we arrived at the harbor in Victoria, we didn't even have to get in a cab, the Fairmont Empress was only a block away

RCCL cruise


Reviewed on: 13 Aug 2017

Great - we decided to book this cruise late in the year and were treated beautifully even though this wasn't a major trip. My questions were always answered quickly and Cristina went out of her way to meet me and provide additional materials prior to our cruise departure. I am pleased to have Cristina and her team as my trip advisors and know I will use them again and recommend them to all my friends.

Anguilla - Four Seasons

By: Missy

Reviewed on: 12 Aug 2017

Perfect! She and her staff are so knowledgeable, professional and detailed when planning our vacations. She has planned probably close to 10 family trips for us and we always find her service to be impeccable. Sometimes we know exactly where we want to go, but other times we go to Cristina for suggestions. She is great with either scenario and we have never been anything but impressed. I highly recommend her and her staff !


By: Kathleen

Reviewed on: 19 Aug 2017

Always the very BEST! Cristina and her staff provide us with everything we need in preparation for our travel. Her planning and immediate response to all questions we have is over the top. She stays in touch and makes sure all is in order as we travel. It's so very nice having Cristina's competence and expertise knowledge in each travel venture. We rely on her and she's always there for us. It just doesn't get much better having Cristina there for all our traveling needs.


By: Joanna

Reviewed on: 22 Aug 2017

We love working with Cristina. She did a fantastic job as always!

So many memories made!

By: kdixon314

Reviewed on: 24 Aug 2017

Cristina does it again! She planned an amazing trip to Britain for us, the highlight of which was an ABD trip to Scotland. While it wasn't a relaxing trip, we saw so much of the country. The kids will have a life-long affinity for all-things Scottish, including bagpipes, salmon and Tunnocks Tea Cakes! She somehow finagled an amazing room upgrade at the Waldorf that even the guides were surprised at-- they came and took pictures of the room! Thanks, again Cristina!

Trip to Belize June 2017

By: Kari

Reviewed on: 07 Sep 2017

Fabulous as always. Cristina and her team did an excellent job of finding just the right accomodations for our family which consists of two adults, a 19 year old and a 14 year old. We had to change hotels b/c the one we really wanted wasn't available for the first two nights of our trip and Cristina made the transfer seamless and easy. Also, they did a GREAT job advising me on trip insurance which we ultimately had to use for a diving accident and the insurance was also top of the line. All in all, they did a great job which is what we've grown to expect from the CSB team! We love working with them and hope to use them for a 2 week trip to SE Asia soon!

Comprehensive, personalized travel assistance

By: frankb

Reviewed on: 28 Aug 2017

Christina Buaas and team from CSB Travel put together an amazingly efficient array of quality options for our recent family vacation in California. From the booking of various lodgings (with apt discounts or upgrades), to guided tours, to an abyss of suggestions for sights and eateries, CSB was top notch.

Always covering all the Bases

By: Harry

Reviewed on: 24 Sep 2017

Christina is sensitive to our desires in planning a vacation. She adds that special bit of information that completes the trip. Our travel has improved dramatically since she has been advising us. Knowing her has widened our possibilities significantly.


By: Windjammer

Reviewed on: 29 Sep 2017

We have Cristina make our cruise reservations for all our vacations. She always gives us great information and options for staterooms. Also recommendations for things to do and see, with tips on excursions.

The best!

By: MissyD

Reviewed on: 03 Oct 2017

Cristina has so much knowledge and so many experiences to share. Most importantly, she listened to all our comments in the planning process so that she was able to design the perfect Italian experience for me and my husband. I can't wait to begin working with her on our next adventure!

hotel was excellent choice

By: pe

Reviewed on: 22 Oct 2017

very good, She recommended this hotel and it was a perfect fit for us.

We loved San Francisco

By: Lolly and Pop

Reviewed on: 28 Oct 2017

We loved working with Cristina Buaas as we planned a quick trip to San Francisco. We stayed at the St. Regis which was lovely and a great location for the things we needed to do and wanted to do as well. It was next door to the SF MOMA and we stopped in to see the Walker Evans photography exhibit, it was amazing . We will be back and of course we will be using Cristina again!!

October Cruise

By: Carolyn

Reviewed on: 02 Nov 2017

The best! Efficient and attentive to details. Knowledgeable about destinations and travel planning

Family Trip for 12

By: T Mac

Reviewed on: 10 Dec 2017

CSB helped us plan a large family trip for my father's 80th B-Day in Europe. So professional and patient as we changed our mind numerous times. Met the needs of all ages of travelers!

The best!

By: acrice

Reviewed on: 27 Nov 2017

Cristina was extremely helpful and knowledgable when it came to planning our trip to Thailand. We are so glad that we had Cristina to guide us because I think we got the most out of our trip to Thailand. Working with Cristina took the stress of planning off of us so that we were able to relax and enjoy every part of our vacation from beginning to end.


By: Kathleen

Reviewed on: 19 Nov 2017

Cristina is a "jewel" to Virtuosa and all her many clients. She and her team are professional, very accessible, and on top of everything you ask of them. She has planned many trips for us and each one has been perfect. She adapts to your particular desires for what you want to see or do and adds very helpful guidance in helping secure the best possible hotels and travel guides. She is most definitely up to date on all current destination spots and cruises and the pros and cons of each. We rely on her to give us this feedback and have never been disappomued with her recommendations. She's there for you if needed 24/7....On a recent trip to Ireland our flight was canceled less than 24 hours before departure and if it had not been for Cristina and her staff's diligence in finding 2 couples alternate international flights within a 12 hour time frame our itinerary would have certainly been disrupted. She's a pro..,everyone should be so lucky as we are having Cristina to call on.

Cristina is the best!!!!!!

By: Ftc

Reviewed on: 20 Dec 2017

Best travel agent experience I have ever had

Sonomo Trip

By: KSanchez

Reviewed on: 14 Dec 2017

Cristina and her team were great to work with, helping us each step of the way customized our Anniversary get-away! The Farmhouse was the perfect place to call home while exploring Sonoma and we were so appreciative of their suggestions. Her team organized a private wine tour, made us dinner and spa reservations and suggested Adventures in Cycling for our bike tour (Dave, our tour guide, was amazing!) We are already talking with Cristina about helping plan a trip to Peru in 2019 - we can't wait to see what her team comes up with for us.

New York City

By: Meg

Reviewed on: 22 Dec 2017

Cristina did a fantastic job with a short holiday trip to New York City. She had a fabulous recommendations, pulled together great hotel options, check in periodically, was very responsive to exactly what I asked her for without being overbearing. And also suggested a few options without being over-the-top based on her understanding what I was interested in for my family‘s trip. No pressure, and she was very much interested in understanding what we wanted to get out of our trip. We even threw her a curveball by asking for a change in dates after our plans were made and she was so gracious. It was fabulous and we would use her again in a heartbeat.

The Best!!

By: Amma

Reviewed on: 16 Dec 2017

Working with Cristina was one of my best experiences! She was very knowledgeable about our destination and understood my goals for our family trip. She was very thorough in explaining the details and had many helpful suggestions. Cristina was very professional and so pleasant to work with! Always quick at getting back to me on questions I had, even during our vacation. I would HIGHLY RECOMMEND Cristina to anyone! The Best!!

2017 cruise

By: Ricky

Reviewed on: 09 Jan 2018

great as always

Disney trip

By: Brook Harvey

Reviewed on: 07 Jan 2018

Fabulous as always

Another Great Trip to the Big Apple!

By: kdrews

Reviewed on: 14 Jan 2018

After visiting New York quite a few times, we were looking for something different. Leave it to Cristina to find just the thing. She hooked us up with a delightful culinary tour of Brooklyn, a borough we had never visited. We enjoyed pizza at an authentic neighborhood pizza joint, prosciutto balls at a generations old Italian butcher shop, meat pies and baklava from a Lebanese bakery, topped off with fresh baked cookies from a trendy bakery in the DUMBO district. As we enjoyed these delicacies, we learned about the history and architecture in the area from a friendly and knowledgable guide. Combining this excursion with our better known New York activities made for the perfect holiday vacation. Thanks, Cristina!

Wonderful Short Notice Trip to Montreal

By: Thompson Fam

Reviewed on: 18 Jan 2018

Always a pleasure. She takes the time to understand our expectations, needs, etc and ensures that the every aspect of the trip is taken care of. She's also amazingly responsive while on the trip should a need arise. We've booked three wonderful international trips for our family with Cristina.

South Africa and Dubai

By: lzimmnoel

Reviewed on: 18 Jan 2018

She and her team were fantastic, provided excellent recommendations and were very responsive.

TCR - 1st class

By: Texas Steve

Reviewed on: 24 Jan 2018

This was our third time to TCR. Previous times we did the arrangements our self. This time we let Christina and Laurie do the work. It makes it much more enjoyable when you just show up!! Great team of people and the Virtuoso amenity of a tooled leather photo album was beautiful!!

long weekend in Scottsdale

By: JL

Reviewed on: 05 Feb 2018

Another enjoyable vacation. Cristina is always attentive and on top of the details.

Worry free travel!

By: Michelle Cantu

Reviewed on: 23 Mar 2018

Cristina and her team have always been excellent. We have down several trips thru her group and they have not disappointed. I have already recommend her to several of my friends and family and will continue to do so. They too have been extremely satisfied. Worry free travel is amazing!

Three Generations of Texas Women Hit New Orleans

By: Heather Kearney

Reviewed on: 12 Feb 2018

Cristina is wonderful. My favorite thing about her is that she is so on the ball. She never fails to always get back with me when she says she will and her great ideas for trips make planning our family vacations fun. She takes budget into account as well as our diverse individual preferences. I know that if she recommends a hotel then it will be great. Last weekend I took my 73 year old mom and my 15 year old daughter to New Orleans for my mom's birthday. Let's just say, there was a lot that could have gone south in a hurry! We stayed at the Windsor Court and had the perfect rooms. Cristina recommended the one bedroom suite with connecting guest room. There was a sitting room in which to visit, privacy when we wanted it, a balcony to watch the parades go by and plenty of mirrors as we got ready to go out on the town! The upgrades and credits that she provided enhanced our trip and made the final bill reasonable. It was a great weekend and we made great memories!

Perfect Getaway!

By: CPG670

Reviewed on: 22 Feb 2018

Once again Cristina and staff put together a fantastic trip! CSB Travel has planned our girl's trip getaway for the past 4 years! This year did not disappoint. They make it so easy. They accommodate all the needs of a group--from arranging excursions to dividing up payment, from suggesting restaurants to making the reservations! And they add everything to an App so all travel documents are in one place! Literally, you don't have to think...only look at the app! Bravo CSB and a thousand thanks.

Wonderful, Thoughtful and Fun!

By: tahiti1000

Reviewed on: 08 Mar 2018

From our very first call together, Cristina was extremely helpful in putting together a very special trip for me and my husband. She was a great listener and really understood what WE were wanting out of the trip. We were unsure of a destination, and she was very patient as we carefully weighed different options and asked several questions. Once we decided on the destination, Cristina and her team put together a very comprehensive, detailed itinerary based on our wants and needs. We made a few changes to the initial itinerary and never felt any pressure to stay at certain places, do certain excursions, etc. Our trip had multiple stops (we were island hopping) with lots of moving parts (inter-island flights, ferries, boat transfers), but we had ZERO problems and everything was 100% accounted for. I can't recommend her enough!

Australia-New Zealand vacation

By: mccartjd

Reviewed on: 31 Mar 2018

Organized, responsive, customer oriented and efficient. A great travel adviser and partner.

Review of CB

By: SJ Spring Break

Reviewed on: 28 Mar 2018

It is always great to work with Cristina. She is knowledgeable and thorough. She did a great job working with our large group and giving us some alternatives so we could make a group decision.


By: Joanna

Reviewed on: 28 Mar 2018

We love working with Cristina. She has been working with us for over 7 years. She knows our family and is able to help us plan accordingly taking into account the different ages of our kids and our likes and dislikes.


By: GK

Reviewed on: 29 Mar 2018

Christina has arranged several trips for my family, and all have been wonderful. Her service is top notch and she really pays attention to your preferences when making suggestions for excursions etc. Highly recommend.

Walt Disney World

By: Rick F

Reviewed on: 21 Mar 2018

This was just a spectacular trip to Walt Disney World and Universal. Planning is everything for a WDW trip and Cristina and her staff just made this smooth, easy, memorable; and super FUN! Five stars*****

Efficient, helpful, pleasant

By: ArtR

Reviewed on: 22 Mar 2018

Very pleasant planning process. All arrangements went smoothly and all advice was sound. Very pleased.

great spring break

By: Bug

Reviewed on: 01 Apr 2018

It was fantastic. she and her assistant Kristie thought of most everything and were ahead of us in making sure we had the information that we needed. They answered almost immediately on every question we had either home or abroad.The guides were great , the drivers were great. Hotels lovely and we were upgraded at both. I have traveled a lot and this was the only time I can say it was better using an agent rather than just doing it myself. I have already recommended Cristina to several friends and will defiantly use them for our next trip. They made it so easy, the app was great.

Excellent Service

By: tbperski

Reviewed on: 10 Apr 2018

Cristina is very efficient and friendly. She is very knowledgeable and knows how to plan a wonderful trip. Her staff also delivers great customer service.



Reviewed on: 26 Mar 2018

It was a great week! Five and eight are the perfect ages to take kids to Disney. We loved our place at the Villas. It was quiet though close enough to everything. We had great views of the fireworks from our patio at night. We didn’t rent a car and since Instacart delivers and we took Ubers to the parks, it was a great choice. The only draw back was unless you wanted to cook dinner (which after a day at the parks, I wasn’t excited to do!), or wanted to leave the property, you were stuck with the limited room service menu (Favor and Door Dash don’t deliver in the area). T. But, we wouldn’t hesitate to stay there again. There are definite benefits to staying on property (with the extra magic hours and FP), it didn’t out weigh the money we saved on an equivalent room at the GF or Poly. Dinner at Capa was AMAZING. The views are stunning and the steak we ordered was literally one of the best we had ever eaten. The non-private tour of Universal was worth every penny and we rode about 10

Cristina and team are the best!

By: Fowler Carter

Reviewed on: 09 Apr 2018

AWESOME! Christina, Laura, and everyone at CSB travel are the cream of the crop-they think of everthing!

New Zealand Adventure

By: Linda Burdine

Reviewed on: 29 Mar 2018

Cristina planned an amazing and unforgettable trip to New Zealand for our large group with diverse interests. The itinerary was perfect - we truly experienced that magical country - just wish we could have had stayed for months! She and her team made sure we were well-informed up-front and were available & responsive during the weeks leading up to the trip. Her partners in New Zealand were excellent, providing an exceptional guide who traveled with us, kept us organized, assisted with last minute plans, and had infinite patience with our sometimes rowdy and opinionated group. I have worked with Cristina several times in the past, and have always been impressed with her knowledge and professionalism. She is a delight, and I highly recommend her!

New Zealand First Class All The Way

By: John Craddock MD

Reviewed on: 29 Mar 2018

Working with Cristina to create this bucket list trip to experience the very best of New Zealand has been such a pleasure. Cristina literally collaborated with me for two years on the details of this trip to meet the expectations of several couples who are well-seasoned travelers with diverse interests and high expectations. She and her capable staff assembled a creative itinerary that reflected our need for adventure, fine dining, exquisite accommodations, golf, fishing, and excellent service. Cristina and her staff were available to us 24/7 for the duration of the trip which I found very reassuring. Cristina's personal knowledge of New Zealand gave me great comfort in pitching the trip to our friends. She carries great credibility with all of us, and we know if she recommends something, it has been properly vetted.

Europe trip

By: Aileen

Reviewed on: 13 Apr 2018

Everything was super organized amd done first class. We loved all of our guides, hotels , and tour suggestions ! Would recommend Cristina to anyone!



Reviewed on: 21 Apr 2018


Incredible Italy Trip

By: vicki

Reviewed on: 30 Apr 2018

Having Known Cristina for years, working with her on our trips is always a pleasure! She is very knowledgeable and answers every question in a timely manner. This was our first trip to Italy and every ticket she booked and tour we went on went very smoothly. Every detail was covered. We loved our hotels and all of the Context tours were incredible! We can't wait to go on another adventure and will definitely use Cristina again. I have already recommended her to a few clients and friends!

Another excellent trip!

By: Johno

Reviewed on: 29 Apr 2018

My wife and I have booked 3 trips through Christina, and every one has been uniquely amazing. We have also recomended Christina to friends, who have had the same impression as we have; excellent, knowledgeable and personal travel advisory for trips of every occasion. We will be using Christina again for our next trip.

Great Listener

By: Carle

Reviewed on: 02 May 2018

Cristina is so easy to work with! She listens to your travel goals and then makes several suggestions about itinerary and options for tours, hotels and transportation. She makes taking a trip extra simple!

Birthday trip Amelia Island

By: Ashley

Reviewed on: 15 May 2018

Another fabulous trip planned by Cristina! Excellent attention to detail ands had the resort send a nice birthday surprise for my birthday which was a nice extra touch.

Central Europe River Cruise

By: Bobby L.

Reviewed on: 07 May 2018

As ever, working with Cristina and her team could not have been more helpful, enjoyable or professional. They are the very best!

Perfect Girl's Trip to Italy!

By: kdixon314

Reviewed on: 28 May 2018

Hotel d’ Africa was okay the location was good and it was clean. Hotel Maria Santa Novella was perfect. I can’t think of one bad thing about it. The location was great and the rooms and hotel was cute. The perfume shop affiliated with the Church was a highlight-- not to be missed! Castello del Nero was amazing-- I'd recommend a room in the main house just for the views. The spa was great and all the food was amazing. I'd recommend private wine classes with the sommelier, Davide. I visited Casa Sola winery— it was just me and the owner so I got a really personal tour. I learned a lot. Baglioni was great, too. The concierge and front desk were very obliging. The location was quiet. Good for a single woman. Another great trip! Thanks, Cristina!

Balkans 2018

By: S&S

Reviewed on: 28 May 2018

Easy, pleasant and professional.

Always great working with Cristina!

By: MK

Reviewed on: 29 Jun 2018

Cristina and her team took the time to listen to what our family wanted out of our vacation and helped us work through all of the details until we came up with a bucket list trip. I highly recommend CSB travel for all of your travel needs!

Best trip

By: Pam

Reviewed on: 27 Jun 2018

excellent. Timely responses to emails. Listened to our ideas. Planned a perfect trip.

Amalfi Coast at its best!


Reviewed on: 30 May 2018

Cristina Buaas arranged our trip to the Amalfi Coast, and as always with a CSB Travel trip, it was extraordinary. We wanted a quiet experience and she recommended we stay in Ravello, which was perfect for us. Ravello is up in the mountains with a breathtaking panoramic view of the Mediterranean, and all of the restaurants and villas one wants to go to are within easy walking distance. Our hotel, Palazzo Avino, was just amazing. The rooms, view, restaurants, and most of all the service were superlative. Cristina also suggested hiring a car to drive us to/from the Naples airport to Ravello, as well as for a tour to Pompeii and an all-day drive around the Amalfi Coast. The drivers and private guides she found for us were fantastic, and we are so relieved we did not rent a car - we would never have found a place to park it. This trip was in celebration of our 25th anniversary, and Cristina gave us a wonderful memory. She will always be who we call for special trips.


By: Jan

Reviewed on: 03 Jun 2018

Easy and great. Trip was wonderful. Loved the hotel recommendation. Everything went like clockwork. Have used Cristina many times and will use her again.

Cristina Buaas Review

By: Chris and Ken

Reviewed on: 04 Jun 2018

Cristina and her team are very professional, committed to our travel experience, great communicators, responsive and technologically up-to-date. We enjoy working with Cristina and her entire team.


By: trippin

Reviewed on: 12 Jun 2018

Always great assistance & details to go along with travel plans

Greece Review

By: Mom

Reviewed on: 12 Jun 2018

She was thoughtful, knowledgeable and in tune with her clients' needs.She understood the country and the hotels. I would absolutely recommend her to our friends!

CSB Travel is the way to go!

By: ABFamily

Reviewed on: 12 Jun 2018

CBS Travel has done more than create dream vacations for us, they have actually helped us discover what brings meaning and joy to our time together. They ask all of the right questions and connect us with the right excursions. And, when there's a question or concern, Cristina and her team are responsive, professional, and always helpful.

Great Experience

By: Europe with Young Adult Children

Reviewed on: 26 Jun 2018

Cristina and her staff are top notch. She planned a wonderful family vacation that appealed to both us and our 3 young adult children. Planning was effortless on our part, and she covered every detail. It was so relaxing to be in a foreign country and have all the planning covered for us.

East Africa 2018

By: WLS Family

Reviewed on: 29 Jul 2018

As always, Cristina is a pleasure to work with. Even when we had tons of questions about the plans being proposed, she patiently answered our questions or connected us with people who could answer our questions. Her work made the trip a breeze for us allowing us to really focus on enjoying ourselves rather than dealing with details. We highly recommend working with Cristina and her team!

Top Notch

By: Michelle

Reviewed on: 19 Jun 2018

As usual, Cristina was wonderful. She was very accessible to me and took time answering my questions. Her colleague, Laura, stepped in at the end and while still friendly and helpful, she entered her own email address into my flight and hotel accounts. These took time to change. All part of a learning process which I have no doubt Cristina will do masterfully, as she does everything else.

Always has the answer.

By: M

Reviewed on: 16 Jun 2018

Cristina's broad knowledge makes travel easy for me by helping narrow the options down to those that fit me personally.

Wonderful job - again!

By: AnnieB

Reviewed on: 18 Jun 2018

We have worked with Cristina the past five or so years to plan our family trips and she never disappoints. Wouldn't think of using anyone else!

Las Ventanas al Paraiso trip June 2018

By: ABailey

Reviewed on: 06 Jul 2018

We had an amazing experience at our visit to Cabo San Lucas, staying in an oceanfront king Junior suite with a rooftop terrace at the Las Ventanas al Paraiso Rosewood resort. The five star personal service is at the highest level of attention with hospitality. Everything we had to eat and drink was high-quality and absolutely beautiful and delicious! The spa treatments were also some of the best we’ve ever had and we have been to numerous Rosewood resorts and other Virtuoso properties. They are worth every penny! We left the property for one dinner at the Sunset Da Mona Lisa. That is our only regret. It was a nice restaurant with a good view of the rock arch in the ocean but the food and service was not at the same level as that at the Las Ventanas resort. On our last night, we had a private dinner on the beach in a cabana with a beautiful starry sky, very romantic and special! We will definitely go back to this resort again someday!

Perfect weekend in Mayakoba

By: kdixon314

Reviewed on: 12 Jul 2018

Cristina and her team were great as always! The Banyan Tree was a great and easy to get to location for a few days away. The food was excellent-- the team there does great job of keeping the food options diverse. We'd happily go back again.

Perfect Again!

By: cpg670

Reviewed on: 04 Jul 2018

Cristina and staff are excellent. I would use no other travel advisor Things are always handled correctly and efficiently. CSB is simply the best.

Very helpful

By: Kris

Reviewed on: 09 Jul 2018

Cristina and her team were wonderful to work with. She planned a wonderful trip for us and handled many details which allowed us to have a stress-free vacation.

Well Planned

By: Mark&Lisa

Reviewed on: 14 Jul 2018

Working with Christina is easy and painless. She listened to what we are interested in and put together an itinerary that fit us. It was great to not have to worry "what do you want to do now" after we arrived as everything was taken care of.

Baltic cruise

By: Belle

Reviewed on: 17 Jul 2018

It is always a pleasure to work with Cristina and her staff. They are very helpful and responsive. We get detailed information and prompt answers to all questions. Cristina knows what accommodations we prefer and always works to get us the best available room/suite/cabin in the best location. She is great about presenting options, making suggestions, and giving us all the information we need to make decisions. Our 7 day Baltic cruise was exactly what I was hoping it would be, and the Virtuosa hosted excursion was very special. We look forward to working with Cristina again very soon. I have recommended, and will continue to recommend, her to my friends.

SE Asia

By: Kari

Reviewed on: 20 Jul 2018

Fabulous! Cristina and her staff do a great job. We loved the hotels, activities, tour guides and places we visited. Everything was wonderful!

Family Mexican Vacation

By: Ashley

Reviewed on: 26 Jul 2018

It was fabulous working with Cristina as always. She was able to get our family adjoining rooms at the resort which was very nice, and the free breakfast daily was delicious and such a great way to start the day. Cristina was very knowledgeable about the area and the resort in particular and this helped us to plan the perfect vacation for our family!

Micato Hemingway Safari from Houston

By: Steve

Reviewed on: 30 Jul 2018

She and her team are very proactive and quick to respond. Everyone makes errors in life, and there were a few minor hiccups - however - This is when a true professional is tested. She responded with corrections, even at her own cost. I absolutely recommend her and her team

Hawaii/Group Cruise

By: cgreene

Reviewed on: 17 Aug 2018

I have worked with many travel advisors and there is no comparison to CSB Travel's level of expertise and professionalism. Our recent church cruise had 55 travelers and she and her staff oversaw every detail. As the group coordinator, I was able to see how all of their work panned out to an extremely successful stay in Hawaii before, during and after our cruise. This is the 2nd time I have worked with her/staff and we have already booked our next cruise with them on the AMALea in December, 2019. If you are looking for someone with attention to detail and the ability to make things happen, look no further. Individual journeys or group travel, they are competent in all areas. They make you feel like you are a valued friend, not just a traveler.


By: Debbie

Reviewed on: 10 Aug 2018

It was a great experience. Extremely responsive and helpful.

Cristina Buass was Amazing!🙌🏻

By: Jenn O

Reviewed on: 27 Aug 2018

Cristina was excellent. She listened to what we were wanting out of our vacation and then she took our thoughts and translated them into a memorable, detailed, lovely trip. We are incredibly grateful to her expertise and her care for our vacation. I highly recommend Cristina Buass. She was delightful to work with, prompt, courteous, detail-oriented and caring.

Above and Beyond

By: GK

Reviewed on: 23 Aug 2018

Christina always does an amazing job at planning trips exactly to my liking. She goes above and beyond to make sure that everything goes smoothly throughout the trips. Whether it is making a last minute change to the itinerary or helping to locate an international guide on a Saturday morning, she works her magic and does it with a smile.

Turks and Caicos

By: Caroline

Reviewed on: 30 Aug 2018

Cristina is professional, organized and extremely knowledgeable. Every trip we have planned with her agency has run so smoothly. I am the difficult one with last minute changes, and children who change their plans and her agency just handles everything! Our recent trip was a family vacation to Turks and it was amazing. My husband and I leave soon for a vacation and I can't wait!
Not Recommended

Recent cruise booking using travel agent

By: Recent cruisers

Reviewed on: 24 Aug 2018

Received minimal help, with an added charge each step of the way, even after a luxury cruise booking commission. Charged for cruise-included flight modification (call to cruise line flight booking desk) in addition to the cruise line flight deviation charge. Would have charged booking fee for flight booking not included with cruise, but I booked it myself. Booked my own hotels for pre and post cruise after that experience, booked my own tours pre and post cruise. Booked our own private tour in one of the cruise ports after receiving minimal assistance in trying to ensure that we got to all the sights we wanted to see in that port, while maximizing use of the cruise-included excursions.
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Italy trip

By: Gary

Reviewed on: 23 Aug 2018

Working with Cristina was great - she helped make the experience wonderful.

Alaskan Cruise

By: Reenie

Reviewed on: 24 Aug 2018

Cristina was absolutely wonderful! She offered great advice and I am so thankful for all of it! Everything she suggested was perfect! Cristina is very professional and always got back to me quickly when I had questions. Our trip went so smoothly because of all her help!

Greece trip

By: TexasTaxMan

Reviewed on: 19 Sep 2018

Cristina was great to work with; Gave us great recommendations considering all factors including our children. Very easy to work with; Great staff that meant someone always available to answer questions; The Vedema hotel in Santorini was fantastic.

Review advisor

By: Mollie Schaffer

Reviewed on: 07 Sep 2018

A pleasure. Professional and courteous.

Luck of the Irish

By: John Craddock

Reviewed on: 15 Sep 2018

Working with Cristina is always easy, fun, and painless. She is an excellent listener and designs a trip that lets you know she hears what you want to see and do and she cares about every detail. On our most recent trip, we went to Ireland. We stayed at a Virtuoso property in Dublin. Upon check-in, the staff informed us of the Virtuoso benefits and upgrades we would be receiving. Then upon entering the room, there was a gift from the manager and another from Cristina. Cristina seems to put herself in your shoes when planning a trip. Leaving no stone unturned, you can relax knowing that flight connections are sensible, hotels are exquisite, and tours are worthwhile. I rely upon Cristina for business and pleasure trips and for large group trips with our empty nester friends.

A great travel advisor

By: ArtR

Reviewed on: 22 Sep 2018

Cristina and her staff were a pleasure to work with. They were totally responsive to our needs, infinitely patient, and very creative. We couldn't ask for better.

Cristina Buaas Review

By: Lady H

Reviewed on: 17 Oct 2018

Cristina is great! Very knowledgeable, organized and responsive. I can't imagine a better experience!

Italian history

By: Michelle Cantu

Reviewed on: 14 Oct 2018

I have used Cristina and her team several times. Each time they have gone above and beyond to make our vacation perfect. They offer trips in all price ranges and they take care of everything. This trip to Italy (Rome, Florence, Naples, Pompeii and Tuscany) was a birthday trip for a friend and it was fabulous! Our hotels were exactly as expected: lovely accommodations and friendly staff. Our tours were top notch(such knowledgeable guides). Meals were delicious with special care taken for my Celiac’s Disease. I have recommended Cristina to several friends and will continue to do so. Thank you Cristina and group for amazing memories!



Reviewed on: 13 Oct 2018

Appreciated the help with the hotel. Great spot!

Great trip!

By: Jennifer

Reviewed on: 14 Oct 2018

Cristina was helpful and knowledgeable. Really appreciated all her advice and suggestions along the way while planning our trip.

Another trip with Cristina

By: John

Reviewed on: 23 Oct 2018

As always Cristina was very helpful and easy to work with. Well worth using her services.

Great trip to Canada.

By: Sandy

Reviewed on: 04 Nov 2018

As always our trip was hassle free and suited our style perfectly!

CSB is the Best!


Reviewed on: 04 Nov 2018

CSB Travel always makes sure that we are well taken care of and in the event of a miscommunication they get right on it and amend the issue immediately. Top notch and professional service.


By: Pete B

Reviewed on: 31 Oct 2018

Spectacular-Cristina handled/scheduled our Italy trip from start to finish. We spent two weeks from the top to the bottom of Italy with no issues whatsoever. We arrived home with only great memories. Do yourself a favor and let Cristina handle your next vacation.

Recent trip

By: Brook

Reviewed on: 03 Nov 2018

Very helpful and always pleasant to work with

New England Cruise

By: Kathleen

Reviewed on: 03 Nov 2018

As always, Cristina never fails to plan everything to the very best for all our trips. She is professional, knowledgeable, responsible, and nice. She answers any and all questions and concerns we have at any time and is extremely punctual. The itineraries she provides are very clear and keep us well informed about all we are scheduled to do while away. She’s just the BEST and it would be very hard to substitute her expertise on any trip fact, we never would!!

A short but fascinating week in Turkey

By: ArtR

Reviewed on: 07 Nov 2018

Cristina and her staff customized a brief trip to Istanbul and the Ephesus area (actually, a very long "layover"--we were on our way to Nepal and couldn't resist spending time in Turkey since the best flights went through Istanbul). Our time was well spent, with comfortable accommodations and private guides. The best test of a brief trip is: how well was the time spent? On this trip, our time was spent very well indeed. Cristina and her staff were a pleasure to work with, as they have been in the past.

College Visit to Chicago

By: HK

Reviewed on: 16 Nov 2018

Cristina and her group gave us a wonderful recommendation with the Waldorf Astoria in Chicago. The Waldorf was a great choice for a recent college visit to Chicago. Our only regret was that we stayed only one night. We would definitely stay there again. The location was fantastic and the staff was lovely. And a great value, too.

Galapagos magic


Reviewed on: 04 Dec 2018

Cristina and her team are who we turn to whenever we have a special vacation to plan - CSB Travel never disappoints! This was a bucket-list trip not only for us but for my husband's parents, who are elderly. They had to travel internationally to meet us in Ecuador. Cristina arranged for them to be met just after disembarking, and they were taken through every step including the drive to the hotel. We were flying in from a third country and it was a great relief to know that Cristina had arranged for the in-laws to be taken safely to their hotel where we met them later. The Galapagos cruise operated through Ker & Downey was extraordinary. The ship, crew, food and itinerary were all wonderful. On the last day there was miscommunication between the boat company and our travel representatives regarding flight changes, but we felt well supported by CSB Travel as they sorted things out. Another home run from Cristina!

San Antonio Thanksgiving week

By: San Antonio Thanksgiving Week

Reviewed on: 05 Dec 2018

Very easy to work with Christina; For this trip, we booked the hotel ourselves and she made sure we got the best rate and all the Virtuoso amenities; When we got to the hotel we were treated as VIPs.

Love Cristina

By: Alan Westheimer

Reviewed on: 08 Dec 2018

Cristina Buaas and her colleague, Kristi Beeler, are amazing. I always have a million questions and they always patiently get me the input I need. We have always had first class adventures when they arrange our travel. We will be their customers forever.

Portugal trip

By: C.E.

Reviewed on: 03 Jan 2019

Very easy to work with and responsive to questions.

Noel- Colombia

By: Noel

Reviewed on: 16 Jan 2019

Excellent as always. She and her team were very responsive and perfectly executed every aspect of the trip.

Galveston Cruise - December, 2018

By: Bobby L.

Reviewed on: 13 Jan 2019

Outstanding, as always.

Cristina is excellent!

By: Paige

Reviewed on: 10 Jan 2019

Cristina and her team pay attention to every detail. They have great suggestions and recommendations. Our trips have been seemless thanks to their planning and help.


By: greek

Reviewed on: 20 Jan 2019

Wonderful. She was professional, personable, and knowledgable

First class servive

By: JohnInTexas

Reviewed on: 28 Jan 2019

A true professional. Everything about the trip was perfect. The service from our hotel reflects the respect Christina and River Oaks Travel carries in the marketplace. Exactly what I wanted.

Another trip helped by Cristina and her staff

By: John and Karen

Reviewed on: 02 Mar 2019

We have used Christina and her staff (Christie Beeler) for a number of years. Although not initially convinced of the value of using an agent, Christina and her staff continue to add value and attractive perks. Consequently, we will use Christina and Christie for our future travel.

My European vacation

By: JW

Reviewed on: 03 Mar 2019

This was the best trip I have ever taken. It was well planned and organized. I would not have gotten this amazing experience without Cristina Buaas. She is the best!!!!! Thanks Cristina, see you again soon

Bahamas Honeymoon

By: Bahamas Honeymoon

Reviewed on: 09 Mar 2019

Cristina and her team were wonderful. Very friendly, helpful and responsive. We were welcomed at the hotel with chocolate covered strawberries from Cristina. Incredibly thoughtful.

Turks and Caicos


Reviewed on: 18 Mar 2019

Fantastic trip and great suggestions from Cristina!! Turks and Caicos was a perfect place to relax and soak up some sun and Cristina was spot-on with the Shore Club.

River Oaks Travel is the best!


Reviewed on: 27 Mar 2019

We have been working with Cristina and her team for 3 years now and they are absolutely a forst class operation!

Disney Guru

By: Traveling Texans

Reviewed on: 23 Mar 2019

Cristina is so knowledgeable and can thoroughly answer any question. She has planned several Disney trips for me and we always have an amazing time. This was our first time to CA and her help in planning was invaluable.

We ❤️ Cristina!

By: kdixon314

Reviewed on: 06 Apr 2019

Always the best!!!!

Excellent Travel Agent


Reviewed on: 28 Apr 2019

Very easy. Cristina & staff provide a comprehensive approach to customized trip-planning which reflects their understanding of the client’s wishes.

i would HIGHLY recommend Cristina and her staff

By: Gary

Reviewed on: 03 May 2019

Cristina and her staff put together an outstanding trip for our family (to Italy) last year, so we're working with them again for this summer putting together a trip to Europe + a cruise - again their assistance and response has been phenomenal.

Another Great Trip

By: cpg670

Reviewed on: 14 May 2019

Cristina and staff are consummate professionals! I've lost count how many trips they have planned for me! I would never use another travel agent--she is simply the best.

Italy Birthday


Reviewed on: 13 May 2019

Cristina was very helpful in choosing my villa in Tuscany for a wonderful vacation. She and Kristie responded promptly to my requests and made my birthday vacation exceptional. The villa, the villa staff, the AK representatives and everyone made this vacation special.

European Travel

By: European Travel

Reviewed on: 03 Jun 2019

We absolutely love working with Cristina and her team. She is so knowledgeable and thorough in her trip planning. Plus, she genuinely listens to our likes and wants and plans a wonderful customized trip just for us. The hotels she recommended were perfectly located and exceeded our expectations; and we have become spoiled with the private tours she arranges for us in various locations. She makes travelling easy. Also, the AXUS app afforded through Virtuoso, is the most useful tool ever!

Great trip through Montenegro, Croatia, Slovenia, and Italy

By: ArtR

Reviewed on: 06 Jun 2019

As always, Cristina is a pleasure to work with. She and her staff have great suggestions and are on top of every detail. They are very patient despite changes of plans as the itinerary falls into place.

Great Disney Cruise

By: Jen Ben

Reviewed on: 07 Jun 2019

We always love working with Cristina!

Chicago getaway

By: Happy Houston Family

Reviewed on: 27 Jun 2019

My husband and I recently went to Chicago for a quick getaway and took our 17 year old daughter with us. We stayed at the Waldorf Astoria, per Cristina's suggestion. We love this hotel! The staff is very friendly and accommodating and there is a no tipping policy which is so convenient and easy. We had a great room upgrade and the location is absolutely perfect with easy access to the best shops and restaurants. The dining room in the hotel was very good - try the french toast! We will stay there again! Cristina is the perfect advisor. She has planned so many trips for us over the years and can put together the perfect vacation be it Disneyworld, a city vacation or fantastic adventure trip. She's the best!

Another great trip

By: Sandy and Steve

Reviewed on: 25 Jun 2019

Cristina and her team always deliver a memorable travel experience, totally customized to our requests and preferences. This is our fourth trip with them and we will definitely use them again.

Another great Trip!

By: Jennifer

Reviewed on: 22 Jun 2019

Cristina is very easy to work with, and cares about making sure that your personal preferences are met. She worked to customize our specific objectives, including a complicated side trip, and also found local tour providers to maximize our itinerary.


By: Lauren

Reviewed on: 26 Jun 2019

Cristina was extremely helpful in planning a last minute overseas trip. My husband and I initially had another destination in mind that would have been very difficult to plan at the last minute because of the low availability of quality hotels. Cristina spent a lot of time talking to us, figuring out what type of trip we were looking for, and then made a good number of recommendations for trips that would be easier to plan but still match our desires for activity, experience and comfort. We settled on Morocco - and Cristina then quickly planned a wonderful vacation for us there. She mixed my husband's wishes with mine for a perfect trip. We are very grateful for her personalized advise and help and will use her again soon!

Our favorite travel agent

By: John Craddock

Reviewed on: 30 Jun 2019

Very easy to work with Cristina. And her support staff is available 24/7 if she is ever away. All aspects of our trip were carefully planned and made to flow easily. We were greeted with champagne, fresh fruit, fresh flowers, and rose petals on our bed in our Paris hotel. Cristina made sure the hotel staff knew we were Virtuoso clients so we were given a picnic lunch of cheese, French bread, and red wine to enjoy in Luxembourg Gardens plus complementary breakfast each morning. I trust Cristina’s judgment, her sense of what’s appropriate for a travel itinerary, and she’s already “been there, done that” so she knows what to do and what to avoid. Her on-site team in France carried the baton once we arrived and carried out her directives seamlessly.


By: Gordy Paez

Reviewed on: 01 Jul 2019

I worked with Cristina to arrange transfers to and from the airport-hotel for my mother who is 82 years old in Quito, Ecuador. My mother was amazed at the professionalism, luxury and overall service. I can't say enough about River Oaks Travel and the outstanding service that Cristina and her team provide. Nothing is too small for them to make your travel stress free and luxurious. Customer for Life!


By: Lori

Reviewed on: 19 Jul 2019

Cristina is fantastic! She has a talent for customizing the experience for our wants and needs that is uncanny. Traveling is smooth and always better than anticipated. If there is any glitch with a provider ( extremely rare) during the trip, she is onto it immediately to correct it, and arranges perks to compensate. I have, and will continue to sing her praises to friends and associates. She is the very best!

Vacation of a Lifetime

By: Lauren

Reviewed on: 15 Jul 2019

Cristina and her team helped guide and develop the most wonderful vacation. After a couple of conversations, they grasped exactly what we were looking for and assembled a perfect itinerary. They took the hard part of planning a trip out of our hands. We will definitely be using them again!

Every Virtuoso Perk!

By: kdixon314

Reviewed on: 14 Jul 2019

We love working with Cristina! Our last trip to SA at Hotel Emma was short but sweet. We'd happily return to Hotel Emma and look forward to working with Cristina long into the future.

Another outstanding experience!

By: Belle

Reviewed on: 27 Jul 2019

As always, Cristina is a joy to work with. She responds quickly and makes sure all the bases are covered. This time we had to move our cruise up a week, and Cristina took care of it, even getting us our credit for the travel insurance, which they did not want to carry over. When we returned she negotiated with Ama to give us a generous credit toward a future cruise since we had to deal with a leak in our cabin and a wet carpet for a week. Cristina and her staff are always cheerful, professional, and on top of every detail. I highly recommend Cristina!


By: Nickname

Reviewed on: 06 Aug 2019


She is awesome!

By: Miraval

Reviewed on: 06 Aug 2019

Cristina is so thoughtful about, and thorough with, her work in planning her clients’ vacations. Many of my friends have worked repeatedly with her and recommended her to me. It was the best decision that I made. She listened to what I wanted and needed, and she made excellent suggestions based on her in-depth knowledge of potential vacation locations. She did not miss a detail. I highly recommend her to anyone who is contemplating going on a vacation. She will save you time, money and hassle.

Cristina Buaas

By: Karen

Reviewed on: 18 Aug 2019

Cristina makes planning a trip so easy and effortless. The hotels and guides are always first class and every detail is mapped out. This is our fourth trip we have taken that has been planned by Christina. And it won't be our last. Cristina is a top notch travel advisor!


By: Joanna

Reviewed on: 11 Aug 2019

Great as always

Cristina makes travel easier


Reviewed on: 13 Aug 2019

it was great, she and her team are very responsive and accomodating

Beautiful Hawaii

By: kdixon314

Reviewed on: 30 Aug 2019

Cristina and her team planned another great vacation! All our transportation, reservations and accommodations went just as planned. Thanks again!


By: Joanne

Reviewed on: 29 Aug 2019

Cristina Buaas is wonderful to work with! She and her associates were always prompt, helpful and easy! Her organization is very professional and I would highly recommend her. When an issue came up out of her control, she and her team were right on it! I will always use her and I am so grateful for her expertise!

25th Anniversary in French Polynesia


Reviewed on: 26 Aug 2019

I have worked with Cristina on close to a dozen trips. She understands the kinds of travelers we are and our preferences. This was a very special trip so it was great to gain the benefit of her insights. She has been so many places and done so many things she is always able to bring great ideas and suggestions so that a very good trip becomes a trip of a lifetime.

Amelia Island Family Vacation

By: Ashley

Reviewed on: 29 Aug 2019

Working with Cristina was excellent as always! She was able to secure our desired condo which was beautiful! We had a fabulous time and everything ran smoothly thanks to Cristina! Cristina even remembered to send a special treat to our unit to celebrate our anniversary while there.

Spain 2019

By: Caroline

Reviewed on: 25 Aug 2019

Cristina and her entire staff are professional, knowledgeable and always return calls and emails promptly. We have taken a few trips organized by Cristina and all have been amazing.

Nice Trip to Lake Travis

By: JB

Reviewed on: 06 Sep 2019

She was very knowledgeable about the area and easy to work with. Highly recommend.

Still the best

By: John C

Reviewed on: 13 Sep 2019

Nothing new. Cristina is still the best travel agent and takes care of every detail.

Excellent service

By: Louise

Reviewed on: 15 Sep 2019

We had a wonderful experience using Cristina and River Oaks Travel. She and her associates were extremely responsive to all requests. She provided tons of background information about our trip with extensive knowledge of our cruise line and destinations.

Great travel team

By: Alaska voyager

Reviewed on: 16 Sep 2019

Cristina and her team anticipated our requirements and helped arrange a great vacation. Connections and accommodations worked flawlessly. If I didn't know better I'd believe they even arranged to spectacular weather we had.

Perfect planning for our Danube trip!


Reviewed on: 22 Sep 2019

Cristina organized a river cruise on the Danube for our family, followed by two days in the Czech Republic. This area was new to us, and we were traveling with elderly parents as well as family members who did not speak English. Cristina created the perfect trip. AmaWaterways cruise had five activity levels for their tours, so the parents could go on the "gentle" tour and others could walk, hike or bike. For the Czech Republic portion, Cristina arranged for a Spanish-speaking guide to pick us up at the ship in Germany and drive us through Cesky Krumlov (extraordinary city we would not have known of if she had not had arranged it) and then the same guide toured us through Prague the following day. It was a magical trip, flawlessly executed!

Cristina Buaas

By: K Rogers

Reviewed on: 05 Oct 2019

Cristina is always very knowledgeable and accommodating to work with in planning anything we do travel wise...and on a personal level she is a loyal friend who we rely on without hesitation to advise us and help in anyway she can to provide us with the needed information for a short weekend or extended journey. She and her staff work tirelessly in planning every facet of our vacations and are ALWAYS on call immediately to help with any problems and requests we have while traveling. They think of everything and go beyond all expectations in their detailed itineraries. We rely on them for everything and they have NEVER let us down in providing us with the best options and all the information we need to have a safe and memorable journey. Cristina’s expertise and expansive knowledge of hotels, tours, guides, transportation, cruises and cruise lines, flights and pertinent travel insurance is without a doubt superior. She is a delight to work with and the very Best Travel Advisor ever.

Bucket list trip

By: David/Diane Zimmer

Reviewed on: 06 Oct 2019

Cristina was very easy to work with. She had arranged some trips for our daughter so we had some ideas as to what to expect. We told Cristina what we were trying to accomplish with the trip and after putting together a couple of itineraries, we finally settled on the trip and schedule we accepted. The trip came off without a hitch.

Awesome Mediterranean Cruise

By: kdrews

Reviewed on: 14 Oct 2019

We went on a Rome to Venice cruise planned by Cristina, Not only did Cristina help us find the perfect cruise, but also the perfect cabin, the perfect excursions and the perfect pre and post cruise hotels. The trip was a perfect ten.

Romantic Getaway

By: Tina

Reviewed on: 14 Oct 2019

Amazing trip, planned perfectly, we even received the Virtuoso upgrade to a Junior Suite...It was SWEET! The St. Regis is a perfect romantic getaway in Punta Mita Mexico! Very pampering resort with room butlers, first class service, beautiful tropical grounds, dinner on the beach and a great spa. Relax and enjoy, Cristina will take great care of you and plan the trip you are looking for!


By: John

Reviewed on: 24 Oct 2019

Cristina is a resource that has proven to be very helpful. Oftentimes she has personally visited locations, both domestic and international, and has informed recommendations about where to stay, what to do and where to dine.

Buaas Review


Reviewed on: 20 Oct 2019

Ms. Buaas is a top notch professional. Competent, responsive and intuitive to travelers needs. We are so appreciative of her care for us.

A fun family weekend


Reviewed on: 02 Nov 2019

Though the property is looking a bit rough, we had a fun weekend at Hyatt Hill Country. We enjoyed a couple of fun upgrades like a cupcake bar delivered to the room on the first night. Thanks, Christina!


By: J & C

Reviewed on: 22 Oct 2019

Working with Cristina and her staff was a pleasure. She was knowledgeable, professional and had a great understanding of what we wanted. Her itinerary was spot on. All of the transfer services and tour guides were extremely professional and courteous.

Virtuoso has value

By: John C

Reviewed on: 01 Nov 2019

Working with Cristina Buaas and her team gives me reassurance that every detail has been checked and double-checked. And by booking a Virtuoso property, we are given all sorts of perks that make a tangible difference in our stay. I was recently asked by our in-laws for our travel agent’s name since they had heard about the fabulous trips she has planned for us. They asked her to help them book a cruise, and they have been astounded at the level of professionalism and knowledge Cristina provides. I would agree. Cristina has travelled the world, knows the properties, the cruise lines, the best adventures, the best hideaways, the best bargains, the best tour operators, the best restaurants—all delivered to you with a smile and a level of confidence that allows you to relax and trust her guidance.

Wonderful Planning

By: Louise

Reviewed on: 02 Nov 2019

Cristina is very easy to work with and excellent at details of each of our destination cities. She helped us plan all of each of our excursions as well as details for our pre-cruise city and post-cruise city.

Disney Experience

By: Gary F.

Reviewed on: 03 Nov 2019

Always professional, informative and personalized. We have used her many times to plan our vacations. She has a passion for travel.

Two days in Paris

By: KB

Reviewed on: 07 Nov 2019

Excellent. Christina is the ultimate professional with a very friendly personality!

Great travel expert!

By: Bryan

Reviewed on: 14 Dec 2019

We have used Cristina for about 5 vacations now and she has been excellent each time. She and her staff are always well I informed, professional, and quick to respond to our needs and questions.

Christmas Danube

By: Greene Team

Reviewed on: 20 Dec 2019

What a fabulous woman along with her River Oaks Team. Cristina always gives an amazing personal touch and effort to each and every person traveling with me. Thank you for making me look so good! You truly went above and beyond this go ‘round.

River Oaks Travel

By: Grhagem

Reviewed on: 31 Dec 2019

Cristina Buaas is a wonderful travel advisor. I’ve been on many of her trips and have never had any problems. In fact, she is a pleasure to work with. I wholeheartedly recommend her.

Excellent service never gets old

By: Doctor C

Reviewed on: 26 Dec 2019

Cristina and her team planned our pre-Christmas trip to Hawaii for a friend's wedding o Oahu. She booked us into the Virtuoso property Halekulani which was exquisite. The staff was amazingly attentive, polite, and hospitable. I've never seen such an excellent concierge team. Cristina actually set aside part of her Saturday afternoon in early December to meet with me and go over trip details prior to our departure. Never mind it's Christmas season and she has a million things to do besides talk to me. Nonetheless, she reviewed each detail of the trip and and answered all of my questions. Cristina is a marvelous listener and only needs to hear something one time. Nothing ever falls through the proverbial crack. I would recommend her to anybody who wants to travel worry-free.

Paradisus La Esmeralda in Playa Del Carmen

By: Bobby L.

Reviewed on: 09 Jan 2020

Working with Cristina and her team is always a wonderful and reliable experience.

Disney cruise #4

By: Jen B.

Reviewed on: 02 Jan 2020

Cristina planned another fabulous trip for us! We love working with her and her team, all the details are tended to and things always run smoothly.

Cristina Buaas is an exceptional travel advisor.

By: Tracy

Reviewed on: 10 Jan 2020

Cristina is always professional and easy to work with. She makes terrific suggestions and has many ideas to make your vacation more enjoyable. I would highly suggest Cristina Buaas to assist in all your travel needs.

Great Service

By: Leissa

Reviewed on: 03 Jan 2020

Cristina was a pleasure to work with. We had a fabulous family trip to Costa Rica! Cristina made sure all aspects of our vacation were planned ahead of time. Thank you for a great experience!

Christmas in NY

By: Michael

Reviewed on: 05 Jan 2020

I have worked with Cristina for years on trips that are incredibly complex and those like this one that was very straightforward. I am in NY each week for business, so I know the city. Even with that knowledges, I benefited greatly from Cristina’s knowledge and connections. She worked with our hotel of choice so that I could use some of the benefits from my prior stays. In addition the tour company and guide recommended by Cristina did a fabulous job, allowed us to see exactly what we wanted in a very constricted time frame. We didn’t have much time with our family, so flexibility and efficiency were important and appreciated.


By: GF

Reviewed on: 08 Jan 2020

It is always a pleasure working with Cristina. She is knowledgeable, thorough and responsive to our needs. We will be using her again in the future. And we always recommend her to friends.

A fun family time in LA

By: kdixon314

Reviewed on: 14 Jan 2020

We loved the location of the London West. The beds were comfortable and the housekeeping attentive. We also loved seeing their resident bulldogs Winston and Churchill. It was a great Christmas gift from 'Santa.'

The perfect trip

By: Houston family

Reviewed on: 09 Jan 2020

Cristina and Kristie worked with us for three months to plan a winter trip to Greece. Their services are truly “value added.“. Cristina had been to the 2 hotels that we were considering in Athens, she had real-time pictures and spot-on advice. The team also put together the perfect itinerary which included arranged airport ground transportation, plane tickets in Greece, and tour guides. Lastly, she and Kristie were diligent in making sure that we got the Christmas lunch reservations that we desired at our hotel. We are already planning our next trip with Cristina and Kristie. They are amazing. We highly highly highly recommend.

Morocco trip

By: Kell

Reviewed on: 13 Feb 2020

She is extremely knowledgeable, very thoughtful and has attention to detail. She remembers prior trips and your preferences. She also introduces new ideas for consideration to make sure you understand the full spectrum of opportunities..

Deer Valley

By: JS

Reviewed on: 15 Jan 2020

Kristie Beeler assisted.

2019 cruise

By: hh

Reviewed on: 19 Jan 2020

great as always

Another Solid Trip

By: Maestro

Reviewed on: 14 Jan 2020

Christina's team is very professional and thorough; Answers all questions;


By: J. B

Reviewed on: 29 Jan 2020

Cristina and her team did a wonderful job and were great to work with as usual. Also enjoyed the Fairmont Scottsdale Princess.

Downunder Trip

By: John

Reviewed on: 06 Feb 2020

As has been the case on other trips we have arranged with Cristina, she and her staff were very helpful in the planning phase and during our trip. She was able to made good hotel recommendations in Sydney, Auckland and Melbourne based on her recent experience staying in those cities. I definitely recommend using Cristina and her staff in arranging your trip.



Reviewed on: 01 Feb 2020

She was very helpful and patient with changes to my plans. I would definitely use her again.

scotland - London

By: jBug

Reviewed on: 09 Feb 2020

Cristina is very profesional. Has the best ideas and works hard to give you the trip that you want. She also gives you all the information so you can make intelligent decisions for yourself.

Australia adventure

By: Termite

Reviewed on: 12 Mar 2020

Excellent. Very helpful with information re: visas. Great connection with tour guides in several cities. Helped organize a great vacation!

Australia/New Zealand dream trip

By: Belle

Reviewed on: 25 Mar 2020

Cristina and her staff continue to be top notch! They are quick to respond, thorough, and most helpful with options and recommendations. She booked our Seabourn cruise and made sure we had our necessary visas. Cristina's recommendations on hotels were spot on, even though Auckland did not have any Virtuoso hotels. I look forward to working with her on future trips.


By: Jan

Reviewed on: 18 Mar 2020

Amazing. She anticipates the needs of our group and fits our trips to meet them.

Best Travel Professional Ever

By: El Doctor

Reviewed on: 17 Mar 2020

Cristina spent literally two years helping us plan our bucket-list-trip-of-a-lifetime to Patagonia. Trip planning required extraordinary lead times because of our large group size and and preferences for five-star hotel availability in remote locations. Cristina paired us with Abercrombie & Kent in Chile and Argentina and had their local experts travel with us for the entire two weeks. As always, Cristina tailored this trip to our preferences and ensured that every minute detail was covered. There were many added surprises along the way that she planned: elaborate picnics along glacial lakes, musicians, expert lectures, champagne on boat rides, room upgrades, and much more. We have learned to trust Cristina no matter how remotely we travel and rest assured that she has addressed all safety issues. Cristina constantly monitors the trip progress and maintains open communications with us in the event of an emergency. She is simply the best and an excellent listener.

Working with Cristina Buaas, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
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  • United States - All
  • Canada
  • New Zealand
  • United Kingdom
  • Argentina
  • Australia
  • Costa Rica
  • Greece
  • Ecuador
  • France
  • Italy
  • South Africa
  • Spain
  • Mexico
  • Peru