Ilana Valo 

Toronto, ON Canada
Twil Travel (2754)
Why work with an advisor? 
Travel Specialties
  • Adventure
  • Beach & Sun
  • Family Travel
  • Honeymoons
  • Safari

  • Italy
  • United States - All
  • Turks And Caicos Islands
  • South Africa
  • United Kingdom
  • View More...
Selling Travel Since
  • English

My Background

I've been in the travel industry since 2008 and while I can book experiences all over the world, I tend to focus on milestone trips and celebrations (honeymoons, birthday's, anniversaries, etc). I also work very closely with a number of families to plan both single and multi-generational trips and really specialize in luxury hotel properties.

A big part of my job is developing and maintaining close relationships with suppliers from around the world - that way, when I send clients anywhere, I can be confident that they will be taken care of by people whom I consider to be my own friends. I'm young, smart, dynamic and constantly working to stay on top of the hottest new destinations, experiences and properties around the world. I spend time getting to know my clients so that I can truly tailor the perfect travel experience around each of their specific tastes, interests and travel style.  

Places I Have Traveled

Reviews and Recommendations for Ilana Valo


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Always highly recommended

By: DD

Reviewed on: 17 Sep 2013

Our family has been dealing with Ilana for years and we have always been extremely satisfied.

Highly rcommended

By: credenhill

Reviewed on: 17 Sep 2013

she is my best travel agent ever Highly recommended

Highly recommend !!

By: Vic2013

Reviewed on: 18 Sep 2013

Very personable and most efficient, will use her again!!!

Great experience!

By: 546854564

Reviewed on: 03 Oct 2013

It was my first time booking with a Virtuoso agent as I normally do bookings via FHR. Ilana helped confirm an upgrade at a hot property at time of booking and also suggest some alternative hotel options for another booking which worked out great. Will book again in the future.

Ilana is fantastic!

By: Ben

Reviewed on: 12 Nov 2013

Ilana is fantastic to work with. Can't say much more than that but I highly recommend her!

Highly Recommend

By: Alex

Reviewed on: 20 Nov 2013

This trip was planned for my engagement. Ilana and her team handled all the complexities of the trip (there were many) and accomplished everything that I asked for. Even once we were already on the trip, Ilana was always available to continuing helping with specifics that had been planned for this special occasion. The trip could now have been planned better or more thoughtfully with nothing left to chance!

By: Not provided

Reviewed on: 21 Nov 2013

My family and I had a fantastic holiday thanks to Iilana. Wonderful accommodation, food, and setting.

Highly recommended

By: pril456789

Reviewed on: 21 Nov 2013

Ilana is the best agent we have ever used, She pays great attention to detail, is available at all hours apparently, and gets great deals for our family!

Two Thumbs Up

By: Mark L

Reviewed on: 27 Nov 2013

We used Ilana to book a quick trip down to Mexico. She listened to our needs and found us the perfect spot. Her attention to detail and knowledge were impressive. I highly recommend her.

Spectacular (Again)

By: Alex

Reviewed on: 13 Mar 2014

Once again, the trip was planned perfectly.  Ilana and her team found the perfect locations for our honeymoon adventure and insured that we were treated fabulously well at each location.  Ilana made sure that the hotels we stayed at recognized our affiliation with her agency and the Virtuoso network so that we received exemplary service and hospitality.

Our best travel agent ever

By: pril4

Reviewed on: 24 Mar 2014

Ilana is our best travel agent everShe is extremely prompt- always gets us the best deal possible, and apparently checks her emails 24 hours a day.She recently rescued a family vacation - thanks very much!

Execllent Service!

By: Dveck

Reviewed on: 24 Mar 2014

I have worked with Ilana for a couple of years now and I am impressed with quick response to my inquiries as well as her knowledge of the hotels she recommends.

Highly Recommended

By: CW

Reviewed on: 02 May 2014

Ilana very efficiently organized a complicated itinerary that had to cover a lot of sights in a short period in a country with vast distances. Everything went very well and I really enjoyed my trip in Mongolia.

highly recommended

By: K

Reviewed on: 17 May 2014

Very efficiently organized our trip, took care of details, and made helpful suggestions when asked.

Another Winner

By: Alex

Reviewed on: 22 Sep 2014

Once again, Ilana made booking our trip effortless. She recommended the perfect hotel for a couples trip (3 couples) to Las Vegas and, with her Virtuoso benefits, managed to get us breakfast as well as spa and resort credits. Additionally, at check-in, we were all upgraded to rooms on higher floors with fabulous views of the Strip. No hiccups with the travel plans; no fusses...just a great time had by all! Thank you again, Ilana!

What a great agent!

By: Pril4

Reviewed on: 01 Nov 2014

As always- great personalized and professional service by ms Valo She apparently works all hours and is always working for the customer- how refreshing! I highly recommend her

very professional and friendly service

By: Lily

Reviewed on: 17 Nov 2014

Ilana have helped for my travel plan for many years. She was very kind and alway there to help me solve all the problems. I do appreciate her patience and hard work. And I will definitely recommend her wonderful service.

Expert and friendly service

By: Lily026

Reviewed on: 25 Feb 2015

Ilana had helped us for vacation arrangement for many years. In fact, I already took her as an old friend. She was always very helpful and patient. Although we had more than 10 hours' time difference, I could always expect her feedback right away whenever I sent a email to her. Dear Ilana, thank you so much for all you have done for us. Without you, our family vacation could not be so happy and memorable all these years!

best ever travel agent

By: pril4

Reviewed on: 27 Apr 2015

This professional is the best travel agent I have ever used. Nothing is too much trouble. Everything is organized just as she says it will be. She seems to have connections everywhere. She is apparently always available- great for her clients, just hope it,s OK with her family!

Fantastic as always

By: Benner

Reviewed on: 13 May 2015

We had an absolutely fantastic trip to Japan and to Bangkok. As always working with Ilana on travel is a pleasure and I would highly recommend her to anyone. We got fantastic rooms and some really nice extras that made the trip awesome.

Great local knowledge. Attention to detail.


Reviewed on: 16 Sep 2015

Great suggestions...amazing local knowledge of hotels, activities, services and excursions. Quick, prompt. Great attention to detail.

best travel agent ever

By: pril4

Reviewed on: 19 Aug 2015

Another great room at a great rate. Ilana apparently works all hours- always gets us the best room at the best hotel at the best rate. I never ask anyone else now

Best travel agent ever

By: pril4

Reviewed on: 30 Oct 2015

Again, I have to report that Ilana is the best travel agent that I have ever had the fortune to use. She apparently works 24 hours a day, every day of the year. She is always anxious to make sure that my family and I have the best travel experience ever. And she gets great deals!

Simply the BEST

By: Bryant80

Reviewed on: 11 Nov 2015

I have worked with Ilana on a few trips and all I couldn't recommend her more. She has consistently recommended beautiful properties to stay at and she has always looked after the smaller details. We usually visit two or three cities on our trips and while it's wonderful to have 5 star customer service at each property, when you work with Ilana, you have someone overseeing the trip as a whole. I find her work to be invaluable!

another great trip planned by Ilana Valo

By: pril4

Reviewed on: 25 Mar 2016

Another great trip arranged by Ilana. We had a fantastic room upgrade in Portland thanks to her. Again a wonderful room in Seattle, thanks to her efforts. Would never travel anywhere without checking with her first!

Working with Ilana Valo, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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