Ronna Herzberg CTC

Urbandale, IA United States
Travel Specialties
  • Culture, History & Arts
  • Beach & Sun
  • Escorted Tours
  • Family Travel
  • Ocean Cruising

Selling Travel Since
  • English

My Background

My love affair with travel began in 1981 and is still going strong! People ask what my favorite destination is.... that is impossible to answer.

The Greek Islands are BEAUTIFUL and quaint. Athens is historical, the Placa is an intriguing place to wander around in.

Jamaica has my heart, the people are friendly and the customer service is the best! Sandals South Coast/Whitehouse is my favorite place in the Caribbean. Their beach is amazing and long, the customer service is fabulous.

Hawaii is majestic, if this is your first trip to Hawaii, I suggest taking a cruise that hits all the islands! Then you don't have to pack and unpack!

My B.A. is in Business Management and my B.S. is in Training and Development.

International travel is my forte' if your vacation is difficult and challenging come see me!

Places I Have Traveled

Reviews and Recommendations for Ronna Herzberg


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Highly Recommended!

By: DonnaN

Reviewed on: 27 Mar 2014

Working with Ronna was worry free! We came to her with a spring break thought and she ran with it. She offered us numerous destination possibilities and through our infinite questions she remained pleasant and helpful! Our trip was our best ever! Thank you Ronna!
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Ronna was great to work with! She was very responsive! Thanks! Ronna

By: Chris L

Reviewed on: 28 Mar 2014

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Highly recommend

By: Chels

Reviewed on: 18 Jul 2014

My husband and I just returned from our honeymoon. We greatly appreciate all the help we got with setting things up and ensuring that we covered all our bases. She was very attentive to our thoughts and opinion. THANK YOU!
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Great travel Agent

By: Eric

Reviewed on: 11 Dec 2014

Ronna, is fantastic (would highly recommend her!!)
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A dream come true!

By: Happy Cruisers

Reviewed on: 29 Dec 2014

Our cruise greatly exceeded our expectations. Although Ronna didn't influence the weather (which was perfect) she did influence our experience greatly. Her knowledge and experience with cruising made our trip smooth and easy. Pre-cruise, she planned and advised so that we were able to relax and enjoy without having to worry about hotels, flights, transfers, tipping, etc. She was on top of even the smallest details. I can't imagine trying to do any of it without her assistance. She was fun, positive, accessible, and enthusiastic and had, not only her own experience, but a broad network of experience to tap into. I honestly think she was as excited about our cruise as we were. We will definitely seek Ronna's advice/planning for our next trip.
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Great advice!

By: danajc

Reviewed on: 06 Jan 2015

We were guided of where to go, who to look for, and who not to deal with. She helped us deal with a resort that was amazing and we would recommend to anyone else. Everything was done for us and made very simple for us to understand and relax. She is why we will always us a travel agent, of course her.
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Disney trip

By: Dede

Reviewed on: 15 Mar 2015

The arrangements started out great because we had a travel agent named Terri that knew all about Disney, then she was laid off during our arrangements and we got very concerned about our trip. Ronna did not seem to know much about Disney and we ended up calling them directly to get answers. The biggest stress was the last payment of the trip we noticed it didn't happen called then the payment was made - not sure it would have been made if we didn't call. We felt like since they didn't create this trip they didn't need to give us that great of service. We have used this group for 3-4 trips not sure we will in the future.
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Incredible service

By: Dan

Reviewed on: 24 Mar 2015

Ronna was an excellent help.....She took care of everything and even some of the little things.
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Excellent Trip to Kauai!!


Reviewed on: 28 Mar 2015

The trip was thru United Airlines and all went well with the trip over and back. We stayed at the Waipouli Resort. We had two 2 Bedroom Condos, and they were very nice. Had a very good restaurant there and the view was exceptional from our ocean front condos. The staff at the resort were efficient and friendly. We have been to Hawaii a few times and this was one of the best. There are 9 of us and everyone enjoy the resort and the whole trip in general. Ronna did a fine job in setting it up!
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Not Recommended

Friendly but poor service

By: PC1531

Reviewed on: 07 May 2015

Friendly but very poor service. We had chosen exact flight to book but still lagged in response time. People were put in wrong seats even though names of people with specific seat assignments were sent. Did not help with Visa or travel insurance other than we were directed to a website. Talking to other people that have used travel agents and they said their agent walked them totally through the Visa and found out specific travel insurance information for them. Money not well spent.

Confidence in travel!

By: Lisa

Reviewed on: 22 May 2015

Ronna was an absolute pleasure to work with! We had a limited budget and a dream of vacationing in a warm, sunny beach destination. I had spent endless hours trying to piece together the best deal on many online sites. When navigating these websites on my own, I noticed that searches were not always consistent (like number of travelers would shift from 4 to 2, or the room option would switch from 2 queens to one king, etc...), and I became dizzy trying to read the fine print or to determine if/ how airport transfers were handled. I didn't feel confident that our dream vacation would end up including what we wanted. So I called a professional! This was the BEST decision!!! Within a day, Ronna had provided about 10 different options that fit our criteria, with the added comfort of knowing she had experience with each of the resort options from past clients. After a couple of days, we had our plans all set with every 'i' dotted and 't' crossed! And, the price was competitive!
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Above and Beyond Service

By: Honeymooners

Reviewed on: 19 Jun 2015

Ronna went above and beyond any travel agent's expectations to accommodate us on our honeymoon. Ronna was very responsive to emails, texts, and calls, and worked well beyond her hours to help us during our travel emergencies (i.e. looking up hotels when we had cancelled flights). Ronna was absolutely amazing and we would easily recommend her to each and every one of our family and friends wanting to travel.
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Excellent customer service

By: Kayla

Reviewed on: 27 Nov 2015

Great service, great trip!!!
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Very helpful

By: Ric

Reviewed on: 08 Jan 2016

Ronna did a fine job of solving a complicated travel problem for my travel party of ten. Through her persistence and patience we found a good option and she was able to upgrade us twice, once without any additional cost. She is very responsive and professional in every way. Ric Jurgens
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Wonderful experience!!!!

By: Kat

Reviewed on: 04 Mar 2016

Our experience with Ronna was so easy and very enjoyable. Her suggestions and insights made our trip go much smoother and made it a fully enjoyable experience. We had an absolutely wonderful time in Jamaica and that's in large part due to Ronna. I would highly recommend her to anyone.
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Reviewed on: 04 Mar 2016

Rui Negril Jamaica was beautiful. Can not say enough about how friendly and helpful the staff was. We would definitely do Jamaica again.
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Great to work with!

By: nlarson

Reviewed on: 23 Mar 2016

Ronna was very helpful in planning our spring break trip for us. She always got back to me in a timely manner and communicated with items we may need in the weeks before our trip. We will definitely use Ronna again for future travel needs!
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Very Helpful

By: Kent

Reviewed on: 25 Mar 2016

Ronna was very helpful with our trip planning. We did not have previous travel experience in the Caribbean so her knowledge was great. Our trip was very nice and all the flights and accommodations worked out without any problems. Ronna handled the pre-check-in at the resort so when we arrived all we had to do was have a drink while they made sure the room was ready. We hope to plan another trip with Ronna as we would like to go back again.
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One word.....UNFORGETABLE!

By: Nancy Ann

Reviewed on: 31 Mar 2016

The 17 day trip to South America with my brother Dean was a trip of a lifetime! The details that Ronna gave to us was incredible! She was very, very professional, yet treated us like we were a family member. She provided us with information on each country to help us be prepared to enjoy our trip with little stress. At each destination, the personal guides were knowledgeable and accommodating and the drivers were very nice. The hotels were amazing! I am very thankful for the service that Ronna gave us! I would recommend her when you are planning your next adventure!
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Amazing job planning our honeymoon

By: Ern44

Reviewed on: 12 Oct 2016

My wife and I came to Ronna with an idea of what we wanted in our honeymoon, but no idea where we wanted to go. She was open to our suggestions and made everything happen that we wanted. We did not feel pressured or rushed into making a decision. She helped us plan a honeymoon of a lifetime.
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Friendly, patient & knowledgeable

By: LeaC

Reviewed on: 13 Jan 2017

I was impressed by Ronna....she offered me many options and was extremely patient as I went back and forth contemplating two.
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What a fantastic experience!

By: JoDee

Reviewed on: 31 Jan 2017

I was referred to Ronna by a coworker after talking to 4 different travel agents about our honeymoon. The 4 travel agents before her were not responsive, knowledgeable, or helpful - I was incredibly frustrated and thought we were going to have to coordinate all the details of our 2 week Thailand honeymoon on our own and I really didn't want to do that. Then I was introduced to Ronna. What a breath of fresh air! She responded so quickly and was ready to dig in to all the details to make our honeymoon the best it could be! From day 1 of planning until the moment we returned from our trip, she was on top of everything. My husband and I agree we couldn't have imagined doing this without her. Her responsiveness, attention to detail, willingness to go outside the box, and follow through are unmatched. She helped make this the PERFECT honeymoon and it truly was the trip of a lifetime. Ronna goes above and beyond and I would recommend her everyone I know. Thank you, Ronna!!
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Dominican Republic

By: Jill

Reviewed on: 02 Mar 2017

Ronna was great. She has taken very good care of for two trips now. I have recommended her to friends.
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By: Traci

Reviewed on: 23 Jun 2017

Ronna was amazing to work with during this process. She is very knowledgeable and inviting.
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Alaska cruise and land tour

By: Biney

Reviewed on: 23 Jun 2017

It was A+ She went over and above to help us. Everything she assured us would happen, happened as she said. There were wheel chairs for my husband at every point. The whole trip went like clock work. We couldn't have had it any better.
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Royal carribean cruise

By: BryanC

Reviewed on: 24 Jun 2017

Fantastic! Very easy to work with!
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Athens 2017

By: Seadog Dave

Reviewed on: 12 Jul 2017

Working with Ronna was a delight. She is everything you could ask for in a travel agent. Informed, experienced, attentive, thorough and fun to work with.
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Hawaii trip

By: Michelle

Reviewed on: 19 Jul 2017

Ronna was excellent to work with. She made the entire process of planning our vacation very easy. She suggested options for us and listened to what we wanted. She was timely with reservations and returning emails and calls. We appreciated being able to text her during our vacation with a small issue at our hotel and she worked on it for us. Ronna"s recommendations were great. We will definitely use her again for more vacations.
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Northern Europe 2017

By: Sully

Reviewed on: 14 Sep 2017

Ronna was a great help. We enjoyed working with her.
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Puerto Vallarta

By: JoD

Reviewed on: 04 Nov 2017

Ronna is always amazing! I won’t ever book a trip without her. She makes sure everything is smooth sailing and easy. This is my second time this year having her help and I cannot rave about her enough! I send everyone I know her way. This trip was just as seamless as our Thailand trip. Ronna is the best!!!
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Thanksgiving in Mexico

By: Bill W.

Reviewed on: 02 Dec 2017

Easy to work with and great resort she picked for the whole family.
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Gonna H.

By: Donald

Reviewed on: 07 Jan 2018

Fantastic she was extremely pleasant to work with.
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Working with Ronna Herzberg, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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