Courtney Regan 

San Francisco, CA United States
TravelStruck, an independent affiliate of Brownell Travel
 99%
Recommended
207
Reviews
 
Travel Specialties
Interests
  • Adventure
  • Beach & Sun
  • Family Travel
  • Food & Wine
  • Honeymoons


Destinations
  • Brazil
  • Peru
  • Argentina
  • Chile
  • United States - All
  • View More...
Selling Travel Since
2012
Languages
  • English

My Background

Courtney Regan joined Brownell as part of the Summer 2012 class of mentees. She grew up in the Bay Area with a dynamic, large family that still vacations together. During her eleven years as a marketing professional, most recently with Gap, she always found time for travel. She has explored all over Europe, Southeast Asia, Australia, the United States and has a special love for South America.

Courtney, along with her business partner and lifelong friend Maybritt Haeling, formed TravelStruck. Together they are incredibly passionate about discovering all this extraordinary world has to offer. They love partnering with clients to discover what they define as luxury. After understanding the wants and needs, they use insider knowledge and expertise to match desires with destinations.

Whether your idea of a luxury adventure is enjoying fine dining and spa treatments or exploring remote jungles, TravelStruck will make planning your next escape a breeze.

Places I Have Traveled


Reviews and Recommendations for Courtney Regan

99%

of 207
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Great Communications, Good Ideas

By: BazHash


Reviewed on: 06 Apr 2014

I wanted to do something special for my wife's milestone birthday and we only had a longish weekend that we could get away for. Courtney helped me think through various nearby destination options.And once we selected the destination, she was able to arrange for a fabulous, panoramic Sky Suite at the Aria for a special rate with extra options courtesy of Virtuoso. She also came up with lots of options for activities through her various contacts (the local destination experts and the concierges at the hotel). She culled through those and offered her suggestions.Because we had been to La Vegas multiple times, I needed to pick some activities that we hadn't done before and select events that were special during our stay.Great communications and overall planning - would definitely work with Courtney again!Thank you.
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Courtney is so conscientious with great ideas and plans.

By: Paul


Reviewed on: 15 Apr 2014

Courtney is passionate about providing a great travel experience.  Knowledgeable about the destinations and careful about doing what will work well for us.Can't wait for our next vacation.
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Highly Recommend!

By: Jenny


Reviewed on: 28 Apr 2014

This is the third time I have hired Courtney and every time she is perfect!  Not only does she meet and succeed my travel requests but she is extremely quick to solve any emergencies or issues while we are traveling regardless of time zone.  For example, I complained one morning about the bed set up in our room (there were four of us) at 6am (in Italy) and by 8am the hotel staff found me at breakfast, apologized and fixed it immediately. You cannot beat Courtney for speed, thoroughness and understanding her customer's needs and requests.
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Highly recommended :)

By: Marisol650


Reviewed on: 25 Jun 2014

Courtney was a pleasure to work with. She was on top of everything and made sure we were 100%happy through the whole entire process. She picked out a beautiful resort for myself and best friend. I will definitely recommend her anyone that is planning to do a vacation. I have never used a travel agent before. And now can't imagine booking it myself. It normally takes hours searching  flights and so on. From now on Courtney is the way to o. I can't wait to book my next vacation. Thanks again Courtney your the best 
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Highly Recommended

By: Shibu


Reviewed on: 09 Jul 2014

We were extremely lucky to have our trip to Maui, Hawai planned and booked by Courtney. This was a very special trip as we wanted to celeberate pur son's 1st bday and our 5 year anniversary and Courtney did an amazing job !! She ensured we got a great package with the Four Seasons Resort and due to the fact we booked with her, we got an amazing upgrade to executive suite at a reasonable price :) We have so many wonderful memories of this trip and I can say that this has been by far the best family vacation for us. Thanks Courtney for being so responsive, attentive and also following up at every step of the way from room selection, upgrade options, bookings, after checkin experience and last but not the least the amazing gift that you gave us on our anniversary!! Please dont even think for a moment in selecting Courtney as your virtuso travel agent. She will do the best job!!! 
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Highly Recommend

By: newlywed071214


Reviewed on: 30 Jul 2014

So, I have to admit that I was skeptical of using a travel agency and a little leary of traveling out of the country for the first time on my honeymoon! Courtney asked all of the right questions to understand our concerns regarding safety and budget, and what would make this trip special for US! She gave us just enough options to make a good decision without overwhelming us with information. We finally settled on the Dominican Republic, and the resort that she recommended was out of this world! We truly will never forget the memories we made there! She was so timely, responsive, and professional, it was truly a pleasure working with Courtney. We received follow up calls / emails 2 days before departure, 3 days after arriving, and the evening that we were scheduled to land in the states. We felt like valued clients, which is so rare today. There is no doubt that she will be my "go to" girl from now on! As a matter of fact, she's already planning my next trip! Thanks again Courtney!
Not Recommended

Great location, bad conclusion

By: FB


Reviewed on: 19 Aug 2014

Courtney found us a great location in St. Lucia for us, but a mistake with one of our passports caused us to miss the full first day of our honeymoon. I was somewhat disappointed in her not catching the error at any point during the booking process, as we felt that's something the agent should have informed us of, but we were more frustrated with the communication that first night and after our honeymoon, with her initially accepting responsibility for the error, pledging to pay for the additional costs required to make it right, then changing her mind and declining to pay bit by bit once she found fine print in the contract that she says excused her from responsibility. We had to put in effort just to get some of our money back, and still left feeling unsatisfied. I can't help but feel that if we had just booked the trip ourselves or with a different agent we might have had a better experience.
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Friendly & Professional!

By: vbr722


Reviewed on: 24 Aug 2014

Courtney was a huge help planning our vacation & was very patient with us as first-time travelers. She is friendly, professional, & responsive and I highly recommend using her for any vacation.
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Amazingly Flexible and Knowledgable

By: gstahl


Reviewed on: 24 Aug 2014

Courtney is amazing. We were late in planning and had numerous changes, she handled them with grace and patience. Plans were great and everything was awesome, totally recommend her. Definitely we are going to use her again.
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Knowledgeable, friendly and helpful partner

By: TJR


Reviewed on: 02 Sep 2014

Courtney was very helpful in planning our trip both in securing a great location with extra amenities as well as by working directly with the hotel to provide some personal touches to our experience that made my family very happy. She was always quick to respond to our inquiries and requests and was a great help with our specific requirements. I would definitely work with Courtney again in the future!
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Great Honeymoon!

By: ALimoges


Reviewed on: 06 Oct 2014

Courtney was great in helping us plan our honeymoon in France! She gave advice on where we could stay and how to travel within our budget. Her affiliations and industry knowledge we crucial with some of the hotels, b&b and accommodations we were aiming for. While planning our wedding, the last thing we wanted to do was navigate a two week trip in France. Based on how "structured-but-loose" we wanted our trip to be, Courtney listened very well and was involved where we needed her help. Expert guidance and experience in the region was excellent. My wife and I will absolutely use Courtney for our next trip abroad!

San Francisco

By: Pindari


Reviewed on: 14 Sep 2014

Courtney booked us into a fabulous hotel overlooking the San Francisco Bay, the Bay Bridge and the Ferry Building. She is also knowledgeable about local restaurants and activities. A real pleasure to work with her on this trip.
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Island refresher

By: Elmccart98


Reviewed on: 25 Sep 2014

What a great, relaxing, beautiful island to escape to for a domestic trip. Hilton Head Island was very mellow this time of year, but still had warm water and sunny skies. We stayed at an absolutely gorgeous vacation rental, made possible by my favorite, Courtney Regan and Wyndam Vacations. We enjoyed the home so much with good family bonding dinners, but when we wanted to dine out there was plenty around as well. The famous Salty Dog Cafe was just around the corner, at Hilton Head's South Beach Marina. We also had South Carolina's famous Shrimp and Grits at The Quarterdeck located at Harbour Town. Some enjoyed golf at various golf courses around SeaPines and more. Mostly, laying around soaking up the sun before winter at home strikes was a priority. Great trip had by all!!!
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Pebble Beach, California

By: Pindari


Reviewed on: 18 Oct 2014

We planned an opportunistic weekend getaway to Pebble Beach with little more than a weeks notice. Courtney was knowledgeable about the resort choices and got us a fabulous room that exceeded our expectations.
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Professional, friendly travel consultant!

By: Barbara 22


Reviewed on: 03 Nov 2014

Courtney Regan of Courtney Regan Travel arranged our recent trip to Israel. She listened carefully to our goals and then developed an itinerary that matched our preferences. Through her international contacts with Brownell and Virtuoso, she found an expert personal guide who led us safely through the Holy Land. It was an amazing experience that we will always remember. Courtney is conscientious and professional in her preparation, proposal and follow-up. We will definitely use her services when planning future vacations
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Great ideas and wonderful trip!

By: Suzanne


Reviewed on: 25 Oct 2014

Just returned from a 4 day trip to San Fransisco with my three kids and my mother who is in her seventies. I was having a hard time finding the right place to stay to accommodate all of us. I contacted Courtney and within that same day, I had 3 great options to choose from. We LOVED our hotel and my kids never wanted to leave. She checked in a couple days before our trip, the day we landed, and afterwards. Very professional. I just booked another trip with her for the winter.
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Wonderful Advisor!

By: JKJetsetters


Reviewed on: 27 Jul 2015

We got married last October in Kaanapali, Maui, Hawaii, and Courtney helped us plan our 'minimoon' on another side of Maui in Wailea, at the Four Seasons. I contacted her about 3 weeks before our wedding, because we had some plans change at the last minute, but she was still able to help me get what we wanted. I sent her an email on a Monday evening, and she replied 45 minutes later! Not only did she reply quickly, she was also leaving on an international trip the next day, but she still took the time to help me quickly before her trip. We exchanged a few simple emails about interests, rates, etc. & early the next morning I had a reservation all set! Courtney contacted me before, during, & after the trip to make sure we were all set. We ran into a few problems at the Four Seasons, but due to the excellent managers there taking care of the issues, we never had to involve Courtney. She did an wonderful job on our trip last fall & I look forward to using her services again soon!
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Very knowledgable!

By: Melrose 504


Reviewed on: 12 Nov 2014

Courtney was a pleasure to work with. She is very knowledgeable regarding the Hawaiian islands and made it easy to choose which island we would prefer. She worked within my budget and was very patient with my hectic schedule. She ensured everything was taken care of. She even gave me a first hand review of the property we were staying at since she had just previously visited. It didn't disappoint. She also went out of her way to ensure we had some awesome upgrades from the resort. These truly made all the difference in the world for our stay. I will definitely work with Courtney on future trips and strongly recommend her services. She's the best! :)
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The ultimate virtual guide!

By: J&S


Reviewed on: 30 Dec 2014

Courtney expertly planned a 10-day trip to Ireland for my wife and I in November. It was even more complicated because I had a few days of work mixed in the middle which required balancing a romantic trip with a functional one. Courtney's recommendations for hotels were spot on. The rooms and upgrades we received were incredible. The day trips planned were perfect. Courtney was also 100% positive to work with when we made changes or adjustments to our schedule or preferences, including last minute ones on the ground once we figured out a little better what we wanted (which is hard to know when you've never been somewhere). We will certainly use Courtney again for similar trips, as well as ones for the whole family. She came highly recommended by someone we trust a lot, and that recommendation was completely validated by the service we received.
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All went smoothly!

By: Leslie


Reviewed on: 13 Nov 2014

We had a wonderful time on our trip to Sri Lanka. Everything went without a hitch. Thank you so much! My girlfriend Sherry is a travel agent in San Francisco at Casto Travel. Her company is also a Virtuoso company :)
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So helpful

By: gstahl


Reviewed on: 23 Nov 2014

Courtney is amazing. We had a spur of the moment trip and she handled it like a pro. Everything was taken care of and she was always so helpful both in planning and while on the trip. We will continue to work with her for all our vacation travel.
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Great attention to detail!

By: AdventureAndLuxury


Reviewed on: 25 Nov 2014

Courtney was extremely helpful, responsive, and flexible. She booked some amazing hotels and good flights, and was always available for questions along the way.
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Great comprehensive Planning Partner

By: Me2914


Reviewed on: 24 Nov 2014

Courtney was flawless in her planning of our corporate trip. We even threw last minute LARGE changes at her that resulted in seamless logistical changes! I'd highly recommend working with Courtney.
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Exceptional service

By: Chris Mann


Reviewed on: 24 Nov 2014

Courtney handled by travel needs expertly with great service every step of the way. I was a last minute add to the trip and she had no issues jumping in to make sure I was taken care of.
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Great, patient, and supportive.

By: Mike


Reviewed on: 27 Nov 2014

Thanks for your help! Look forward to working with you again.
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Courtney knows travel!

By: SFKim


Reviewed on: 01 Dec 2014

Coundn't have done it without Courtney! She's a travel expert and provides the best service possible. She also helped me in the wee morning hours when I needed help on the other side of the world. Thank you for all that you do, Courtney!
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Friendly & Outstanding Service

By: Jamie23


Reviewed on: 01 Dec 2014

Courtney was amazing to work with from start to finish! We put together a somewhat complicated trip with group members traveling from all over the world, and made a few last minute changes, but Courtney was on top of everything every step of the way. She was very responsive, professional, friendly and flexible. Our travels went very smoothly, in large part thanks to Courtney's expert coordination and expertise. She tracked everyone's flights, was in constant communication and was a joy to work with the whole time!
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Couldn't Have Done it Without Courtney

By: jayse


Reviewed on: 03 Dec 2014

Courtney helped to plan our first family vacation in 25+ years to Hawaii. It was a 2014 goal of mine that I could not have done without her. She was extremely helpful with ideas during the brainstorming stage, coming up with a number of great alternatives. And she was extremely patient and collaborative with any questions I or my mom had along the way. Everything went amazingly smoothly, which is important when traveling with aging parents. She checked in a number of times to make sure we were doing well. The hotels were fantastic and we were lucky to get upgrades because of her Brownell/Virtuouso connections. I completely trust Courtney's opinion and guidance, and look forward to working with her again on my next trip. Definitely recommend working with her. She is professional, detail oriented, patient, sweet, and fun. A true joy to work with.
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Expert Travel Services

By: Rags80


Reviewed on: 15 Feb 2015

Courtney was super helpful in providing us all the options for our trip to Australia and New Zealand. She planned a perfect trip for my wife and I for our honeymoon where we got exactly what we requested. We asked for a little bit of adventure and relaxation and that's exactly what was delivered to us. Courtney booked all our accommodations for us along with flights and got us great rates. The accommodations were also some of the best places we've ever stayed at. Also we were giving resources on the ground for any additional help we ever needed which came in handy. Courtney also would constantly check in and make sure everything is going well on our trip and to see if there's anything more she can do to help. It was clear she cared about us to make sure we were having an amazing trip. I highly recommend Courtney as a travel agent.
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Friendly and speedy service

By: Madeline


Reviewed on: 31 Mar 2015

I contacted Courtney about an extension to a Sri Lanka trip to the Maldives. She was quick to reply, recommend and book accommodations on short notice. She was also able to leverage her contacts to secure an upgrade at the resort. The destination was fabulous and beyond my expectations!
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The Best!

By: JL


Reviewed on: 01 Jul 2015

Courtney crushed yet another amazing vacation for us. We stayed with a bunch of friends at the Phoenician in Phoenix for Spring Training. We had an amazing suite and when we arrived it was decked out for our son's birthday with tons of goodies and candy. So great. Everything was super smooth, as usual. Leaving tomorrow on Spring Break and looking forward to a Caribbean adventure also planned by Courtney. I'm sure our high expectations will be exceeded yet again.
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Excellent Service!

By: Bill


Reviewed on: 16 Apr 2015

When we became ill in France, Courtney rearrange our entire trip and got us home early. Superb arrangements, great plan, and complete followup. Our hotel in Paris was amazed Courtney was working with us on a Sunday!
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Courtney Regan made our trip amazing

By: kbpersonal


Reviewed on: 12 May 2015

Courtney helped make our Puerto Rico vacation amazing, with amazing tours of the Spanish Forts and the bioluminescent bay. Highly recommended!
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high touch travel specialist

By: Shari2020


Reviewed on: 12 May 2015

Courtney was amazing. I don't always use a travel agent but i was traveling with my older friend and my twelve and a half year old daughter to Nepal. Courtney asked careful questions about who we were as travelers and then delivered a recommendation that "hit it out of the park". She was engaged during our trip and followed up afterwards. I would definitely use her again!
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Expert advice, responsive service

By: Penart123


Reviewed on: 17 Apr 2015

Courtney was very thoughtful about our trip. She gave me very good advice, was always quick to answer any of my many many questions. When she said that she would research a question I had she did so in a timely manner and never left me without an answer.
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Outstanding service!

By: hkc


Reviewed on: 02 Jul 2015

I would highly recommend Courtney Regan! She was very patient, helpful, and accommodating. She even checked in with us before, during, and after our trip. Courtney is really setting the bar high for outstanding customer service.
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True professional and joy to work with!

By: rosanna16


Reviewed on: 19 Jun 2015

My husband and I are very seasoned travelers and were not sure we needed/wanted a travel agent to help plan our honeymoon. After speaking with several potential partners we decided to work with Courtney. She is a real professional, knows what is talking about and is incredibly responsive and patient. She really did help make our honeymoon extra special. She saved us time and money but also really used her connections to make sure we had the best experience possible. I would not only recommend Courtney strongly but plan on working with her again for all our big vacations. Thanks, Courtney!
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Top Notch

By: tjs


Reviewed on: 05 Jul 2015

My husband and I needed to find a hotel, in a major European city we had never visited, that was in the center of town, near places we wanted to explore, and was a hotel of quality. Courtney gave us a few choices, all of which met our specifications. We chose one of them and were not disappointed. Without her help and knowledge of the city, we might have been well off our mark. Courtney also secured bullet train tickets for us to travel to a neighboring city, as well as booking our round-trip flights. She kept track of any monetary requirements that were necessary for this trip, letting us know when any additional payments were needed. After arriving in the city in Europe, she followed-up w/emails to us, wondering if the hotel was meeting our needs. I would not hesitate to recommend Courtney to anybody looking for a caring, professional, detail-oriented agent.
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Amazing itinerary

By: Pindari


Reviewed on: 27 Jun 2015

Courtney organized a comprehensive 3 week trip to South America for our family. She co-originated 12 flights, 2 ships, 2 trains and 7 hotels for our trip through 2 countries, all of which came together flawlessly! The hotels exceeded our expectations and overall the trip gave us a taste of South America and has motivated us to start thinking about our next trip to other areas in Peru and Ecuador. Her knowledge of the communities, guides, customs, hotels and travel logistics made this one of the most stress free vacations we have enjoyed in recent years. Our recommendation of Courtney is made without reservation, and we look forward to many more trips with her help!
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Attentive & Informative

By: Bugsy1205


Reviewed on: 14 Jul 2015

Working with Courtney to book our family vacation was both enjoyable and professional. She has many leads into the travel industry and will strive to get you the answers you need to all your travel needs & questions. We booked a trip for 6 adults and 3 children to a Caribbean destination and Courtney provided us with all the info we needed, from airport transfer recommendations, to resort maps! We thoroughly enjoyed our vacation and she made it happen! Thanks Courtney!!!
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We felt like royalty at the Regis! Courtney hooked us up!

By: cathyu2crazy


Reviewed on: 08 Jul 2015

Courtney set us up at the St. Regis with VIP treatment. Her package did not cost more than what we would have paid for a regular room, had we booked it on our own. Same price, special treatment?! Yes please! Her connection to this resort made all the difference. We received champagne and a special gift upon arrival. They even granted late check-out at 2pm, which is rare! Courtney was professional, organized and super easy to work with. Very grateful for her expertise and friendly service. Thank you!
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Efficient friendly service!

By: D. Paul


Reviewed on: 28 Aug 2015

We selected Courtney Regan Travel to arrange our multi-generational family vacation. She booked us in beautiful accommodations that offered several restaurants and a fun variety of activities for all ages. Following her good advice, we had a memorable experience. We look forward to working with Courtney Regan for our future vacations.
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CARE AND EXPERTISE

By: ADALOU


Reviewed on: 28 Aug 2015

On a recent trip to Costa Rica Courtney planned and executed an amazing good time for my family of one grandma, two daughters and two grandchildren. Every detail was well thought through and carried out....we had great lodgings, private transportation, already planned and paid for tours and most of our meals covered.....we were in three very different locations in Costa Rica and there wasn't a hitch in the whole ten days...it all flowed together seamlessly. There was something for everyone planned and we all had an awesome journey together....
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Great Advice

By: nc930


Reviewed on: 12 Sep 2015

Courtney planned an amazing trip - great hotel, guides and suggestions of things to do.
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Knowledgeable, Prompt and Friendly!

By: SusanStrib


Reviewed on: 29 Sep 2015

Courtney Regan did an excellent job planning our trip to Peru. Having spent time there, she knows the best hotels and activities in the Sacred Valley, Machu Picchu and Cusco. While I was informed about Peru, I needed many questions answered to develop the perfect itinerary. Courtney made fantastic hotel recommendations - we loved the Inkaterra Hacienda Urubamba in the Sacred Valley - and she secured an incredible upgrade at the Inkaterra Machu Picchu Pueblo Hotel. She also recommended using a private guide and driver throughout, which provided a personalized, informative experience that allowed us to enjoy the sights, history and culture without worrying about logistics. Our personable, experienced guide, Gonzalo Lima, took us on daily, individualized tours of the area’s incredible sights. Throughout planning and prior to departure, Courtney was informative, quick to respond, flexible to make changes and prompt to answer questions. I highly recommend Courtney for any travel planning.
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She was great!

By: flyergirlsfo


Reviewed on: 29 Sep 2015

Courtney helped us out with our honeymoon planning and did a fantastic job. She was detailed, communicative, thorough, and really great to work with. We will use her again and will recommend her to our friends.
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Excellent support & service

By: T&H


Reviewed on: 19 Oct 2015

We had an AMAZING time at the Four Seasons Maui. Courtney did a fabulous job of confirming our trip needs and getting us an upgraded room! It all made the trip even more wonderful. Thank you!
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Great European Jaunt

By: Don


Reviewed on: 24 Oct 2015

Had a wonderful anniversary trip!
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Prompt and Friendly Service.

By: SC


Reviewed on: 03 Dec 2015

Courtney answers my queries very fast and follows thru' closely on all arrangements !! She makes me feel very re-assured that everything (transport, accomodations) will be well organised when I, travelling on my own, reach Sri Lanka.
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Sri Lanka

By: FranD55


Reviewed on: 17 Nov 2015

All my travel arrangements were expertly arranged and Courtney filled me with confidence that all would go well.
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wonderful advice and responsive service

By: Mary B


Reviewed on: 12 Dec 2015

Courtney helped me arrange a two month round the world tour - tickets, hotels, airport transfers, restaurant recommendations, etc. She was so responsive to all questions and her recommendations were terrific. I have loved all the hotels and the extra amenities in every city. I would definitely recommend Courtney when you need expert travel advice.
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Quick, Excellent Service!

By: JoWhite


Reviewed on: 17 Nov 2015

Organized a sunrise Angkor Tour in Cambodia for a team located in Sydney, a day prior to the tour date. Was impressed by the level of service and efficiency with booking the tour. Liaised with Trails of Indochina and was happy to make a last minute change in regards to time and content of the tour. I highly recommend Courtney Regan and would definitely use her expertise in the future. Thank you Courtney! The team were raving about the tour!
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Very responsive and proacitve

By: Nancy K


Reviewed on: 17 Nov 2015

Courtney was great in planning our trip to Sri Lanka - diligent, highly responsive, and pro-active. She made it as easy as possible. Thank you Courtney! Nancy
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Travel Agent Extraordinaire!

By: Jamie323


Reviewed on: 19 Nov 2015

Simply put, Courtney is amazing. We work together on a rather complex trip annually, bringing together 20 people from all over the world to visit remote places, and she coordinates the travel and logistics flawlessly, while also being a complete pleasure to work with! She helps assemble once in a lifetime experiences that ensure you're in the best hands while traveling and provide opportunities to experience places off the beaten path. Changes also occur quite frequently during the planning and Courtney rolls with them effortlessly. She also monitors everyone's travel to ensure it's going smoothly, or being taken care of if there's a delay. I would highly recommend working with Courtney. She's an expert at her job and also a joy to work with!
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Prompt follow-up and proactive notifications

By: Vietnam Nov 2015


Reviewed on: 30 Nov 2015

Courtney was always responsive to e-mails, had great suggestions and alternatives as our itinerary changed along the way. Courtney was proactive in informing us of changes in flights etc. The schedule went exactly as planned, tour guides meet us at Airports, hotels we clean and friendly. Would use and recommend her for future trips.
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Terrific advisor!

By: Gary


Reviewed on: 03 Jan 2016

Courtney was fantastic. She took care of all of the booking details, kept in constant (but not intrusive) touch with us, and made every day a bit more special with a gift to our room each morning. Because of the Virtuoso connection, we were upgraded to a beautiful suite overlooking the ocean - during the very busy holiday season. Courtney remembered my daughter's 17th birthday with a special gift to our room. I'm happy to recommend Courtney and Virtuoso and look forward to working with her again. Courtney, you rock!
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Amazing Expert Advise!

By: robw2828


Reviewed on: 20 Jan 2016

Courtney provided outstanding service on our honeymoon in Argentina. All of the destinations from Buenos Aires to Patagonia were spectacular and our accommodations were top notch! I will definitely use Courtney for future endeavors and highly recommend her to all my friends and family. Thank you Courtney!!!
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great set up!

By: claire


Reviewed on: 25 Jan 2016

courtney helped us get upgraded to a lovely suite with complimentary meals at the windsor court- many thanks for a great hook up courtney!
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Great Advice!

By: kelly


Reviewed on: 22 Feb 2016

Courtney set us up with reservations at Cavallo Point two days before we were set to go! Not only that, but half off their regular rate with $100 resort credit, breakfast included and free upgrade upon checkin! What a deal! Never booking there without her again!
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EXCELLENT

By: Doug in San Diego


Reviewed on: 29 Oct 2013

Courtney was great. Going to use her for all my travel plans!
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Courtney is fantastic with travel planning!

By: Cathyu2crazy


Reviewed on: 13 Jan 2014

I have used Courtney multiple times for travel. She always has great suggestions and many options to choose from. She is incredibly patient, enthusiastic and knowledgable. You can tell she loves her job and gets a lot of joy out of helping people. She makes everything too easy! In an era where we are over saturated with too many options, Courtney made our life simple with her connections to trusted vendors. We can't wait to use her services again!
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Very Highly Recommended

By: Chui312


Reviewed on: 28 Oct 2013

Courtney planned a helicopter tour while I was in Kauai and everything was booked and taken care of without a hitch. All the relevant information was relayed in a timely manner and all questions were thoroughly answered. It was also very apparent that many options were vetted and I was presented with the best at the price point I was considering. She is a pro!
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Fantastic

By: Paul


Reviewed on: 29 Oct 2013

Courtney is quick to act and effective in providing responsive service with a great attitude. She's terrific.
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Fantastic service

By: Stephanie


Reviewed on: 29 Oct 2013

Courtney recently helped me plan a visit to NYC and she was an absolute delight to work with. She was informed on options available to me, very responsive to my requests and just incredibly enjoyable to work with. You couldn't find a better travel adviser!
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Great Travel Agent

By: Linda


Reviewed on: 05 Nov 2013

Courtney Regan provided us with a great itinerary in Italy and booked 2 very appropriate hotels for us, based on our criteria, and some wonderful tours. She is reliable, responsible, responsive and very adaptable to meeting the specific needs of her client. I highly recommend her and the travel services she provide.
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Excellent Service

By: Cambodia13


Reviewed on: 24 Nov 2013

Courtney provided me with excellent travel services. She was readily available by phone and email to assist me in answering my questions and making travel arrangements. She also monitored my travels and kept in touch to make sure all went as planned. Highly recommend her.
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Courtney Was Great

By: Warm Weather Fan


Reviewed on: 20 Dec 2013

We were really pleased with Courtney's active role in helping us plan our trip to the Bahamas. It was a good thing that we followed her recommendations to book in advance because Thanksgiving is a busy time to travel. Thanks to Courtney - we beat the crowds and had a great trip.
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Extremely careful and excellent at follow-up

By: Paul


Reviewed on: 04 Feb 2014

Courtney gets the job done well and follows up to be sure that it happens as planned.  Outstanding job, every time.
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Highly recommended!

By: Kimberly


Reviewed on: 22 Feb 2014

We used Courtney to book a quick trip to SoCal.  She booked the hotel and took care of the details.  It was so great to take that responsibility off my plate!  I can't wait to use Courtney again for our travel needs.
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Super helpful & responsive

By: A


Reviewed on: 29 Sep 2014

So, this site won't let me leave me FULL review, because I had a lot to say (all FANTASTIC!) But the short version is: Courtney was amazing to work with! Responsive to our ideas, but offered suggestions. Presented good options. Considerate of budget and spending versus splurging areas. And always amazingly fast to respond. I would not hesitate to recommend her services to anyone or to work with her again in the future! Thanks so much!!
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Awesome as Always

By: gstahl


Reviewed on: 28 Feb 2016

Courtney is great. She always deals with our last minute planning and changes with grace. She also checks to ensure your stay is always going well and is open to making any changes needed. Would not go to anyone else!
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Excellent and prompt service!

By: Alyssa


Reviewed on: 29 Feb 2016

Courtney helped us with our ticket for travel within Vietnam and did an excellent job offering choices, making the bookings and then making some last minute changes when we needed them. Thank you!
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Super fine service!

By: Dado


Reviewed on: 26 Mar 2016

Perfect and very professional service! Thank You!
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Best family trip

By: Doug in San Diego


Reviewed on: 04 Apr 2016

We had a wonderful trip to Ojai! Thanks for the recommendation and bookings. We were very happy with the extra touches of the resort and the special treatment from going through Virtuoso. We will be booking all future trips with Courtney Regan Travel! Cheers
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Costa Rica adventure

By: Hunter


Reviewed on: 07 May 2016

Courtney did a wonderful job. All hotels were perfect, transfers flawless and the tours were so much fun. She was very attentive before, during and after our trip to make sure we had a great time. I can't wait to plan another family adventure with her.
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Expert of Brazil!

By: Vicky


Reviewed on: 08 Apr 2016

Courtney was so knowledgable of Brazil. She helped me plan a last minute vacation and gave me many recommendations in terms of restaurants, places to see and life in Brazil. She booked the Arena Palace Hotel in Copacabana which was a very nice hotel in the heart of Copacabana. Seaview room, rooftop with pool and bar. I had a great time! I would definitely recommend Courtney as your travel advisor! Thank you Courtney!
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Great reccomendations!

By: awhite


Reviewed on: 22 Apr 2016

Courtney did a wonderful job helping plan our trip to Kauai. She suggested we stay at two different hotels on each side of the island to get a feel for the differences and see the different scenery. I would have never thought to do that and would have missed out on seeing all there is to see in Kauai. We greatly appreciated the restaurant recommendations. Kauai has such amazing fresh seafood! The Sheraton in Kauai was a beautiful resort with a great pool and wonderful ocean view and St Regis in Princeville had the best service. They really made you feel like you were special! We had such a wonderful, relaxing trip thanks to Courtney!
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She Got It Right

By: Paul


Reviewed on: 29 Apr 2016

Courtney set up the plan with ease. She checked on things before, during and after the trip. Everything went smoothly and the suite at the Ritz was spectacular!
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Best Travel Agent Ever!

By: ElaineR


Reviewed on: 30 Apr 2016

Courtney was incredible! We started out with only a general idea of where we wanted to go, our travel party wasn't even confirmed, and I don't even think we had solid dates. Courtney jumped in and helped us sort it all out! She kept track of all the little details, followed up promptly (even on Sunday!), and assisted us in way more ways than I can explain in 1,000 characters. The hotel she recommended for us was top notch, and we look forward to a return visit. Courtney made the whole process smooth and effortless, and she was so patient as we took our time making decisions. I would recommend Courtney Regan to anyone looking for travel assistance and I personally look forward to working with her again very soon.
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Responsive & Flexible

By: TimHolly


Reviewed on: 16 May 2016

Courtney continues to be a pleasure to work with. She has booked multiple trips for us and is always responsive and helps meet our travel needs (plus some extra surprises and deals!). Our time off is so valuable to us and Courtney does a great job making the trip special. Thanks again!
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Fantastic!

By: ShariW


Reviewed on: 21 May 2016

The view from our room was amazing. We could see los arcos in the distance as well as watch the surfers navigate the large waves directly in front of our hotel. The spa facilities are beautiful and the staff is very accommodating. We enjoyed a tasty snack on the rooftop at sunset one night and enjoyed a wonderful seafood dish from the relaxed atmosphere of the upper lounge on another night.
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Great local expertise

By: Ms Jo


Reviewed on: 19 May 2016

I recently engaged Courtney's services to help plan a special celebration trip with my husband. Being from Australia I was after a travel professional with local Californian knowledge. She organised exactly what I needed and responded quickly to my emails. Really appreciated her personal experience with comparing various properties and helping me choose the perfect getaway. We loved the Virtuoso amenities that we received. I was thankful too to Courtney's local knowledge with fine tuning restaurant decisions. Highly recommend!
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Great getaway

By: TJR


Reviewed on: 29 May 2016

A great time in Napa planned excellently by Courtney Regan. She was helpful and had great advice for us throughout the process. I would definitely work with her again!
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Very helpful

By: VLR


Reviewed on: 20 Jun 2016

Courtney was extremely helpful, responsive, and well-informed. She was especially valuable when a flight was delayed--she assured us that everything was being done to get us on an earlier flight. I was so glad to know she was there for us.
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Attentive, competent, and responsive

By: NonW


Reviewed on: 30 Jun 2016

This was my first time working with Courtney and she exceeded my expectations; she was helpful, effective, and attentive. I look forward to working with her again to plan my future trips.
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Amazing service

By: Mike E Fingerz


Reviewed on: 28 Jun 2016

Courtney was extremely professional, reliable and overall amazing when booking the Anantara in Uluwatu. The service was top rate and I was impressed and pleasantly surprised to find myself getting VIP treatment. The room was spectacular but more than that; the location was absolutely beyond amazing. Knowing I was a surfer, the elevator literally descends onto one of the most perfect breaks in the world. I couldn't be happier and will never hesitate to recommend Courtney's services in the future.
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Great with last minute issues!

By: VA2758


Reviewed on: 01 Aug 2016

Courtney was great with all aspects of the trip. She organized hotels, flights, and transfers between hotels/cities. She checked in throughout the trip to make sure all was as expected. Most importantly, when my mom's flight was significantly delayed, I was able to contact her at 10pm and she coordinated with her Portugal counterpart to arrange for a separate transfer to take her to our next hotel, which was 2 hours away. After even more flight issues, and immediate responses from Courtney and her team, my mom's flight finally arrived at 11pm, where she was greeted by a courteous and professional driver. She was comforted to know the driver was someone vetted by our agent. All went smoothly and we couldn't be happier.

excellent service

By: Carole 32


Reviewed on: 08 Jul 2016

Courtney cares about details and is available to help in case of any difficulties with flights , etc. It is reassuring to work with someone you can count on! She is always pleasant and on top of things.
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courtney is fantasic!

By: claireS


Reviewed on: 11 Aug 2016

lately we are constantly traveling and it seems like there are always last minute changes(on our end!) i just wanted to give courtney a shout out and say THANK YOU for making our travel seemless. we have been in multiple locations over the summer and had a wonderful time thanks to you. always appreciative of the room upgrades, amenities and travel advice.
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The perfect Hawaii trip!

By: SFscott


Reviewed on: 24 Jul 2016

Courtney helped us book the Fairmont Orchid on the Big Island of Hawaii this spring. She got us an incredible rate, and the room was upgraded upon check-in! Super quick response time when booking the trip, and she checked in with us many times to make sure the hotel was perfect. Everything was effortless with Courtney--thanks again!
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Amazing trip

By: rickson64


Reviewed on: 20 Jul 2016

From start to finish my trip was planned effectively, quickly, and with care. My trip was a bit of a last minute decision and I had an itinerary in my inbox less then 48hrs after I sent Courtney my trip parameters. I was traveling in Croatia and Courtney took care of everything including short rides/transfers between ferries and hotels. I didn't have to think about a thing. Truly an amazing trip.
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Top of her game

By: ShariRtR


Reviewed on: 25 Jul 2016

Courtney is a great listener. She thoughtfully reviews and prepares itineraries that reflect our needs and wishes. We had a great trip to Thailand and I credit Courtney for helping us have a very special vacation. She goes the extra mile for sure...she checks in during the trip and keeps an eye out for any issues that might arise. I would highly recommend her and would definitely call her again for our next trip!
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excellent service and follow-up from Courtney

By: Scott


Reviewed on: 23 Jul 2016

Courtney has now planned two very long distance and somewhat complicated long distance personal trips for me this past year, including this most recent trip to Asia. Her planning, options presented, continual calls and emails to follow-up were exceptional. The pricing and amenities delivered to me as a result of her contacts via Virtuoso were excellent. Her insights and recommendations saved me a lot of time prior to the trip. Highly recommended for even the most seasoned traveller.
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Enthusiastic and expert service!

By: Barbara


Reviewed on: 10 Aug 2016

Courtney Regan worked with us to plan a heritage trip to Ireland. With our children and grandchildren, we visited two fabulous resorts that offered a variety of experiences and activities for all ages. In addition to golf, fishing, horseback riding, and archery, we enjoyed falconry, Irish music and storytelling, historic hikes, and especially the friendly Irish people. Courtney listened to our goals and gave us expert advice on where to go. We can give her the highest recommendation as a our travel consultant!
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Great attention to details

By: ShariW


Reviewed on: 10 Sep 2016

Great service!!! When one of our flights was cancelled we were notified and other arrangements had already been made.
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Consistent Service

By: LC


Reviewed on: 29 Aug 2016

This was our 3rd trip to the Hawaiian islands where we have used Courtney's help. She has always been helpful coordinating our needs with the Four Seasons resort that we visit (this time on Oahu). Even though the Four Seasons on Oahu had only been open for a couple of months prior to our arrival, all of our room needs were met without any hassle. She was also helpful with information regarding setting up transportation for us. We will continue to have Courtney help us with our future vacation plans.
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Fabulous recommendations and excellent service

By: mdiana


Reviewed on: 29 Aug 2016

We had a wonderful time. Courtney provided excellent recommendations at every turn. We had a few things go wrong, and she and her team on the ground fixed everything for us as quickly as they could. We look forward to planning our next trip with Courtney
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Reliable, Friendly and Professional

By: MereMay


Reviewed on: 06 Sep 2016

Courtney is always a reliable resource for in the know resorts, restaurants and anything travel related. We had a fantastic trip planned by her in Italy that was not only efficient but tailored to fit our needs exactly. We would have been lost without her! Courtney makes travel easy and fun, which when attempting to plan it yourself it can become stressful and painful. Courtney helped alleviate any stress and pain for us by taking the reigns and driving the research. We were presented with some lovely properties and destinations we ended up falling totally in love with. I've also used Courtney's services to plan larger corporate travel and she never ceased to amaze me in her swift, responsive efforts! I don't know how she does it all so flawlessly. We had beautifully presented travel packets for every traveler, detailed agenda and photos of the places they'd be traveling. Would definitely recommend Courtney and already looking forward to our next trip!
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Friendly and utmost best in service!

By: Sandy


Reviewed on: 05 Oct 2016

After careful trip planning and attention to details with Courtney, we had to cancel our trip at the last moment due to illness. Courtney has gone above and beyond superb service. Can't say enough good things about her!
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Great trip

By: Doug in San Diego


Reviewed on: 11 Oct 2016

Amazing!!! perfect trip, perfect service

Thorough and detailed

By: Linda19


Reviewed on: 09 Oct 2016

My husband and I were extremely pleased with Courtney's services. She was very diligent in following up with us and gently reminding us of deadlines to be met. She arranged for a couple of boutique hotel stays in Europe, and her selections were perfect. She made sure we had all our travel documents in time. Courtney took all the worries off our shoulders so we could look forward to our trip without stress.
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Really excellent!

By: estnet


Reviewed on: 25 Oct 2016

Courtney was very kind and conscientious, going above and beyond to make sure she was in touch before, during and after my stay! She even tried to take responsibility for something that was the hotel's failure and in no way was something that was in her realm! I highly recommend her - you won't be disappointed. I usually do my own reservations and found through this experience what it feels like to have someone taking care of me!
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Friendly, helpful, attentive

By: EthaninSF


Reviewed on: 17 Oct 2016

Courtney was very helpful in arranging a stay at the Ritz Carleton in Hong Kong. She followed up with me several times to ensure that I was getting the best rate possible and that my check in with the property went smoothly. I would not hesitate to use her again!
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Great service and always quick to respond!

By: Jim


Reviewed on: 21 Oct 2016

Courtney has always been great to work with! She is always quick to respond and expedient to get things booked. For our latest trip, she made sure that birthday cupcakes were in our room for my partners birthday. I highly recommend her to all!
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Best Trip Ever!

By: ahasserj


Reviewed on: 09 Nov 2016

Courtney was so great to work with. She was quick at getting options back to me and giving me her input. She listened to what I wanted and worked within my budget to plan my perfect honeymoon. Everything went very smoothly.
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Lifesaver!

By: sol


Reviewed on: 12 Nov 2016

Courtney was amazing from start to finish. Professional, detail oriented and she made everything so easy for me.
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Great Travel Agent

By: hkc


Reviewed on: 16 Nov 2016

We had a great trip to Vancouver! Courtney always provides outstanding customer service! She's very detailed oriented and never forgets the small details that sometimes we often overlook, like transportation. We can always count on her before, during, and after our trip. Looking forward to booking our next vacation with her.
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Incredible service!

By: Kate


Reviewed on: 28 Nov 2016

Working with Courtney was a dream. I had a last minute international trip to plan, and she was quick, responsive and friendly. I appreciated that she checked in with my before my trip, and would definitely recommend her to friends and colleagues. Perfect, high-quality service.
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A huge help for a great trip!

By: Steve


Reviewed on: 06 Dec 2016

Courtney was amazing. We had no idea where we should stay in Paris, and Courtney had some great suggestions. We ended up in the perfect neighborhood. She helped us through every step of the planning process, even arranging the car from the airport. She checked in with us as soon as we arrived, and then again during our stay. Overall, an amazing experience - we will be using her on future trips for sure!
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Great communication and excellent service!

By: Alex


Reviewed on: 19 Dec 2016

Just finished an amazing trip to New Zealand and Australia. From start to end Courtney was there for us. If you are thinking about using her, do it! You won't regret it.
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Always Quick to Respond!

By: JimH


Reviewed on: 15 Dec 2016

Courtney is always super responsive and quick to respond, which I highly value and appreciate. She is always helpful, and if she does not know the answer from the get go, she is quick to utilize the resources and get things answered or handled!
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Excellent travel advisor!!

By: Holly


Reviewed on: 06 Feb 2017

Courtney was a good listener and responsive to our travel needs and requests. She was prompt and courteous in all her communication. She helped us customize an amazing anniversary trip to Guatemala. She made sure that all activities and lodging were a good fit for us. Everything was seamless and perfect! We would highly recommend Courtney's services to anyone looking for an excellent travel advisor!
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Dubai Stopover

By: MT


Reviewed on: 14 Feb 2017

It was a dream working with Courtney. Even though I had everything planned out in my mind she suggested other options that just made more sense. She was so responsive. She went above and beyond to answer my questions about visas and knew the status of what was going on at hotels I was considering, such as construction. I can't wait to work with her again on my next trip. While I pride myself on being able to do everything on my own, I could have never done this as flawlessly as she did. I did not worry about a thing! Thanks CR...it was the best experience!
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Courtney Regan - Exceptional Planning and Support as Usual

By: Scott


Reviewed on: 18 Mar 2017

This is the third trip that I have worked on with Courtney over the past two years. Her research, planning and support of travel during trips is nothing short of exceptional. While the Virtuoso upgrades are great upon check in, the real benefit of working with Courtney is her pre planning to understand precisely what the purpose of the trip is, proximity to points of interest and delivering an excellent travel experience.
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Hawaii island hopping family trip

By: Hunter


Reviewed on: 08 Apr 2017

My husband, 10 year old son and I had a wonderful and flawless 2 weeks of island hopping thanks to Courtney's planning!

Courtney is great!

By: ERoe


Reviewed on: 01 May 2017

Courtney has helped my group of friends plan vacations now two years in a row and we couldn't do it without her. We are normally very independent travellers, but for these trips, there were a lot of moving parts, different people with different itineraries, and a lot to keep track of, all in a part of the world we were initially very unfamiliar with. Courtney managed our travel plans with ease and professionalism. She was incredibly responsive to our emails, often responding within minutes, even on weekends. On our recent trip, she caught an error that we had made just in time to avoid us being charged a hefty fee. We love working with Courtney and recommend her highly!
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Superstar

By: mr and ms smith


Reviewed on: 21 May 2017

We planned a very last minute trip with Courtney, and she was quick, responsive, and efficient. After describing what we envisioned for the trip she came back with an excellent recommendation for a hotel, COMO Metropolitan, which was exactly what we had hoped for. She is great at understanding the nuances of what contributes to an all-around good vibe and really is excellent at setting the tone for a trip.
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Incredible advisor!

By: toogs


Reviewed on: 26 May 2017

Courtney is hands down the best advisor I have ever worked with. She was exceptional at suggesting great activities and figuring out how to navigate any holes or issues in our last minute travels.
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Great Agent

By: Kell


Reviewed on: 22 May 2017

Courtney was wonderful to work with! She was so quick to respond to all my questions and checked in on us before, during and after our trip. I already am planning to use her on our next vacation!
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Wonderful to work with

By: Roy


Reviewed on: 10 Jun 2017

Where do I start? I am not sure what more I could have asked for in a travel advisor. Courtney was thorough, helpful, quick to respond, insightful, and well just fun to talk to. I was tasked with planning my parents 70th birthday party to Hawaii. 4 families, different expectations and tastes, huge range of ages and Courtney was there for it all beginning to end. I am pretty good working my way around travel sites since I travel a bit for work, but Courtney had access to benefits I was unable to come close to. But of course, the experience with her was more then that. She listened and helped guide us to choices that worked out better then we all thought they would, even with all the build up to a highly anticipated week long party on the Big Island. In short, couldn't wait to recommend her to family and friends and look forward to the next time she can help us plan our next trip!

Family Vaca

By: Fun in the Sun


Reviewed on: 29 Jun 2017

Very professional and helped us find the perfect spot for a wonderful vacation with the entire family. Thank you Courtney!
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found us great plane ticket prices!

By: family of 5


Reviewed on: 29 Jun 2017

Courtney was very easy to work with. She found us an excellent price on multi-city plane tickets, arranged for a rental car, purchased TGV tickets, and coordinated with a hotel in Provence to ensure we had a good set-up for a family of 5. We took care of other accommodations on our trip as well as tours while there. We appreciated Courtney's warmth and professionalism as well as the organized final presentation of our itinerary. For a non-straightforward trip, I would definitely seek Courtney's assistance again.
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Sea Island Delight

By: TJR


Reviewed on: 07 Jul 2017

Courtney is outstanding in her high levels of service, her dedication to ensuring everyone has a great time and her recommendations of interesting places with exciting things to do. I can't wait to work with her again!
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Saucilito et away

By: Dizzy


Reviewed on: 24 Jul 2017

Courtney is an angel to work with. She is professional, conscientious, friendly, and knowledgeable. Her sincerity is reflected, not only in personal contact, but also by phone. I highly recommend ms. Regan for all vacations. If ms. Courtney doesn't know an answer, she will diligently work to find one. We are so pleased with the service rendered thus far, that another trip is in the making through her and her co-worker in the near future. Clearly we are happy, satisfied clients. In a day when most people go independently online to book vacations, being assisted by someone who has made a career in the travel world is truly a pleasure. Hope anyone reading this will contact Courtney. You will not be disappointed. 😁
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Review 1

By: Nickname


Reviewed on: 31 Jul 2017

Courtney was fabulous. Easy to work with. Great ideas.

Another Great Trip

By: Kelley


Reviewed on: 12 Aug 2017

this was my 2nd time working with Courtney and she was wonderful! Reservation was ready for us when we arrived and she checked in with us before, during, and after our stay. Will use her in the future!

Courtney is the Best!

By: Paige


Reviewed on: 10 Aug 2017

Courtney is very easy to work with. She listens to what you are looking to do on your vacation, takes notes of any parameters you set and then gets to work finding you the best places to stay and setting up tours to enjoy. She also makes great suggestions which really end up enhancing your trip. She is knowledgeable, conscientious, funny and she really wants everything to be as perfect as it can be for you while you are traveling. She took the headache out of all the logistical aspects of our itinerary from Greece to Italy and back. We will definitely use her when we travel and have already recommended her to several friends.

Courtney does it again

By: Scott


Reviewed on: 15 Aug 2017

She is an exceptional travel guide, always with several options that fit what I am looking for. Her hotel insights are second to none.

Fabulous tropical adventure

By: Stacey


Reviewed on: 22 Aug 2017

Courtney is great at her job! She takes the time to get to know you, your preferences and travel style before jumping in with suggestions. She helped us plan a wonderful birthday trip to Tulum, Mexico which included the cutest boutique hotel, yoga and spa. We had the best time and even got upgraded to a bigger room because of her. Her insight on the location, food, and local experiences made us feel comfortable and prepared. I would highly recommend working with Courtney!
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Great So. Cal get away

By: Mama K


Reviewed on: 02 Sep 2017

Courtney is wonderful, as is her associate Maybritt Haeling. They put together a fabulous leggoland/Disneyland/CA adventure trip for our family. Every detail was taken care of. From flights, to rental cars, to hotels, etc. I love working with these two knowledgeable ladies. They are professional, personable, friendly and have so much knowledge. I wouldn't plan another extended vacation without maybritt and. Courtney. They work hard for their clients. Greatly appreciated!

Trip to Puerto Vallarta

By: Alex


Reviewed on: 03 Sep 2017

Always a pleasure working with Courtney on planning trips. She's great with following up and communicating.

Thanks for the In-Trip Guidance!

By: Greg295


Reviewed on: 30 Aug 2017

Courtney was great in all phases of our work with her. Pre-trip she was flexible as we needed to make changes. Then, the trip she organzied was varied, interesting, and exciting. Finally, during the trip, she was accessible to help revise and re-direct our itinerary towards the types of events we learned we love the most. I'm definitely going to use Courtney again!

Holiday

By: kiwi


Reviewed on: 03 Sep 2017

excellent in all areas

The best!

By: tortuga


Reviewed on: 13 Sep 2017

Courtney is hands down the best and I would strongly advise taking advantage of her expertise for any trip.

Maui trip

By: Karen


Reviewed on: 21 Feb 2018

Courtney got us fabulous perks we would not have been able to acquire on our own. She is super easy to talk to and has tons of patience for all the indecision we have regarding our trips.

Perfect Argentina Honeymoon

By: Happy Couple


Reviewed on: 22 Sep 2017

Courtney planned the perfect two-week honeymoon for us in Argentina. Courtney helped us with a general plan for traveling within the country that best fit our interests (food, wine, and nature) and goals (relax but with a sense of adventure). She proposed two options and her suggested plan could not have been more spot-on. The result was two weeks that felt like three vacations in one: (1) urban exploration in Buenos Aires; (2) road trip adventure in Salta; and (3) total relaxation in Mendoza. The details were also spot-on. We stayed at the right hotels, in the right towns and parts of town. We went to the right events and took the right tours without feeling too busy or bored at any point. And the domestic travel was seamless with lots of helpful staff and guides along the way. Courtney was in touch before, during, and after to ensure our satisfaction -- which was 100%.
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Honeymoon in France/Spain

By: JMBJ


Reviewed on: 15 Nov 2017

Courtney planned an absolutely perfect honeymoon in Paris, the French countryside, San Sebastian, and Barcelona. Planning the trip with Courtney was a total breeze -- she was totally responsive, highly efficient, and an all-around pleasure to work with. We look forward to planning our next vacation with her.

Eastern Europe

By: Linda


Reviewed on: 28 Oct 2017

Excellent. Courtney did an outstanding job understanding our travel desires and as a result of her efforts we had a trip that went off like clockwork. We couldn't be happier

Paris, Norway, and Route of the Vikings

By: Carlos and Judy


Reviewed on: 25 Oct 2017

She is easy to work with, thorough, and a good listener
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Great job!

By: Bubbles


Reviewed on: 14 Dec 2017

I decided to go to Hawaii rather last minute, but was concerned if this was going to work. Courtney did an amazing job of making it all come together even better than I expected!

Nepal

By: kev


Reviewed on: 17 Dec 2017

Excellent - Interpreted my needs perfectly. Responsive, fair and very competent. Would gladly endorse her professional work.

Trip of a lifetime (again!)

By: Mary B


Reviewed on: 17 Dec 2017

Courtney planned my first round the world trip two years ago and worked with me again this year. I wanted a mix of outdoor activities, cultural moments and local interaction. Courtney listens carefully to what you want from your travel experience and then delivers. She is very knowledgeable and responsive. I would recommend her to anyone who wants help with a complicated travel plan or who just wants a high touch experience. She is awesome!

Courtney is the best!

By: luvthebonzo


Reviewed on: 12 Jan 2018

Despite many last second changes (unexpected work interruptions) Courtney was on top of everything! Her attentiveness ensured the smoothest possible vacation given the circumstances/challenges encountered. I would strongly recommend her based on her planning, charm and ability to adjust to issues (which always crop up) on the fly.

Africa, it doesn't get any better than this!

By: Pindari


Reviewed on: 29 Jan 2018

We have worked with Courtney on a number of multi-week international vacations, and each time we are amazed with her attention to detail that ensures our trip is flawless. For this trip, we visited three national parks in Tanzania over 10 days, and then 10 days in Cape Town at three different resorts. While Africa is an amazing destination, the experience is so much better when all the logistics work as planned. Whether visa requirements, local guides, hotel preferences, check-in/out times, luggage storage, oversized luggage shipping, or airport transfers, Courtney was always a step ahead and we just relaxed and immersed ourselves in the experience. As our trusted advisor, Courtney has gotten to know our preferences -- we very much look forward to the next adventure. Thank you Courtney!

40th Birthday in New Orleans

By: Amy Phipps


Reviewed on: 27 Feb 2018

I worked with Maybritt on this trip. The service that I received was second to none. The trip was a tall order, as 21 of my friends and I were meeting in NOLA. All of the guests were arriving from different parts of the country. To begin with, Maybritt organized all of the flight information so that once people arrived they could arrange transportation together. Second were the accommodations. Maybritt send several different hotel options to choose from along with her advice from her experience having traveled there. This was a huge help, as I had no idea where I was going. Finally, she organized an itinerary that was flawless. Organizing 21 guests with reservations to day trips and dinners was not an easy request, but Maybritt handled it with ease. Overall, this is one of the best vacations that I have ever been on in my life. It was simply flawless. I look forward to the next opportunity to work with Maybritt. Her organization and professionalism was second to none.

courtney is great!!

By: claire


Reviewed on: 09 Mar 2018

she's been wonderful... handling details from start to finish. we can always trust her ideas and attention to detail.

Patagonia

By: Greg


Reviewed on: 23 Mar 2018

As always Courtney was great in helping us arrange this trip and coordinating with Nat Geo and helping us with flight arrangements.

Spring Break

By: Kirby


Reviewed on: 22 Mar 2018

This is the second time we worked with Courtney Regan. She was very helpful in getting our trip planned.

Nailed it

By: Tracy


Reviewed on: 15 Apr 2018

Courtney did a great job of listening to what I wanted, and bringing me options that fit that. Her first recommendation was the one I went with, and it was perfect!

Singing Courtney's praises!

By: shari


Reviewed on: 20 Apr 2018

Courtney is fantastic! She makes travel easy and fun. She gets to know you and what you like to do and really finds the perfect match for your family's needs. She is extremely flexible in her thinking and planning.

Belize Trip

By: Hunter


Reviewed on: 14 Apr 2018

Had an awesome time!

Everything was perfect!

By: Mollie


Reviewed on: 04 May 2018

We love working with Courtney! This is the second trip that she has helped us with and we could not imagine planning any big vacations without her. After listening to and understanding what we want out of our vacation, she perfectly directs us to options that fit our style and budget. Additionally, her insight and guidance when going someplace new is invaluable. She is there for questions big and small and flexible with ever changing plans. We can't wait for our next trip that we plan with Courtney!

Plane res - Costa Rica

By: Lani


Reviewed on: 07 Jun 2018

I work with Courtney frequently and it is always a pleasure. She makes everything very easy for me!!

Carneros Inn

By: Jim


Reviewed on: 09 Jun 2018

Courtney always rocks.

Bali Boun

By: Misty


Reviewed on: 23 Jun 2018

When my group trip fell apart I was devastated! I knew I still wanted to go to Bali but I didn’t know where to start so I called Courtney. She put together another amazing trip with all of the things I had in mind and more. All of her recommendations are spot on and that’s because she knows her clients. She is so organized and responsive. I can’t wait to contact her for my next adventure!

Africa

By: Thebigman8


Reviewed on: 08 Jul 2018

We went on an amazing trip organized by Courtney & Maybritt to Rwanda and Tanzania. Everything went according to plan and the accommodations, transport and overall experience exceeded expectations. The communication was excellent and i would highly recommend them. Planning the next adventure with them.

Italy

By: Alex


Reviewed on: 25 Jun 2018

As always, it was a pleasure planning my trip with Cortney and her team.

A Gift of a Lifetime

By: E-Money


Reviewed on: 26 Jun 2018

My brother and I wanted to give our parents an Alaskan Cruise as a surprise for Christmas to take in the year they both turn 70. For such a trip of a lifetime, I knew I could count on Courtney and her team to organize a fantastic, stress-free time. Courtney’s knowledge on the time in which to take such a trip, the cruise line that would be suitable and all the extra transfers, and hotel room was spot on. Her professionalism, knowledge and timely manner, made planning this trip a pleasure and not a chore. My parents recently returned and had such a blast that they are already talking about the next cruise, which of course we will consult with Courtney. Thanks so much, Courtney and team! Love, E-Money

Courtney is wonderful

By: Pops


Reviewed on: 05 Jul 2018

Could not be better. She is careful, listens well and provides great insight and recommendations.

sri lanka

By: sf in sf


Reviewed on: 05 Jul 2018

Courtney is awesome! She is so easy to work with and she really "gets" to the heart of the trip you are looking to have. She is really one of the best and I use her regularly. I recommend her highly to others as well.

Amazing as always

By: TJR


Reviewed on: 19 Jul 2018

Courtney is always on top of things in being swift to respond and in working with us to give us the best experience. She is consistently helpful in reaching out before, during and after to make sure our trip is meeting expectations and to see how she can help. She also helps us work through troubles where in this particular case the hotel had us checking in a day early -- Courtney identified the issue and got us a credit towards our stay. Thanks Courtney!!

Wonderful to work with!

By: Kelly


Reviewed on: 01 Aug 2018

Courtney was such a great travel advisory! She made the trip go so smoothly and was so thankful for everything she did! I loved the app with all our info. During the trip she was available and helped when we needed her. Thank you thank you Courtney for helping make our European adventure so memorable!

greece trip

By: Tray


Reviewed on: 05 Aug 2018

Efficient and fabulous!

Responsive

By: thriller


Reviewed on: 16 Aug 2018

Courtney is responsive to your needs as a customer. Does the research and gives you good feedback. She is very quick by phone or by email. Great choice to work with her if you can.

Europe honeymoon

By: Samer and Anna


Reviewed on: 10 Aug 2018

She was quick, responsive and accommodating. She listens to what we would like to have and actually made it happen. We look forward to working with her again!

Another successful trip planned by Courtney

By: Scott R.


Reviewed on: 13 Aug 2018

Once again, Courtney and her team at Brownell delivered a custom, first class experience. The hotel selections in each of the cities visited were spot on, with a little love upon arrival by the concierges at both locations. One of the two hotels upgraded us to a much bigger suite "because of the Virtuoso relationship and your travel agent". Other than providing her great planning services and organization, Courtney was available literally in the middle of her own vacation to assist with a serious transportation hiccup not caused by her (taxi and private hire strike in Barcelona). She coordinated with Carey Intl transport, who handled the substitute driving with hours notice. It wasn't cheap but it certainly got the job done.

WynnLV

By: Nick


Reviewed on: 15 Sep 2018

Excellent service, very responsive.

She's the best

By: SWR


Reviewed on: 06 Oct 2018

Honestly, I wouldn't use anyone else. She's fantastic! Knowledgeable, organized, friendly and a huge help if/when things don't go exactly as planned.

great accomodations, set up thx to CR

By: claire


Reviewed on: 10 Oct 2018

Courtney is fantastic! She set my Dad and I up in lovely suites in New Orleans and made sure our trip went smoothly. A pleasure to work with.

Courtney Made it Happen!

By: PAB


Reviewed on: 26 Oct 2018

Courtney provided us with highly professional and caring services from start to finish with this trip. She is knowledgeable, accessible and reliable, providing us with the information and support we needed at each step of the process. We had many questions which she answered graciously and in a timely manner. I certainly recommend her as a travel advisor.

On top of the details

By: Kate


Reviewed on: 03 Nov 2018

Courtney is great! She is proactive, responsive and attentive to all the details. I trust her instincts, and her recommendations. What more can you ask for in an advisor?

Viva las vegas

By: Dizzy


Reviewed on: 28 Oct 2018

Courtney is wise, professional, friendly and so very knowledgeable. She always greets me with a smile when I visit her office. Courtney and maybritt haeling are the only people I trust with my travel plans for me and my family

Much needed r&r

By: Alex


Reviewed on: 27 Dec 2018

I'm starting to lose track of how many trips Courtney has helped me with. Always a pleasure, great with communication, and seems to always know where the best spot is. Loved this location in Mexico. Thanks again!

5 Stars to Courtney

By: TomC


Reviewed on: 25 Dec 2018

Courtney has been very helpful in planning our trip. Very easy to work with.

My lifeline......

By: Michele


Reviewed on: 21 Dec 2018

We travel 2 times a year every year and Courtney is our key to paradise- she always knows the best places to go. Courtney HAS and CONTINUES to amaze me with every new trip we take . Courtney has become apart of our life that we appreciate and adore - every trip she has continued to be accurate, timely, caring , attention to detail , goes the extra mile , checks on us thru our trip , makes sure we never miss transfers or flights. I apologize , but honestly there really isn’t any one way to say how amazing she is - we adore her and We will never need anyone but her for our travels - I’m blessed to have gained a friend for life ! Love you Courtney Regan !

Isla la holbox

By: Tray


Reviewed on: 03 Jan 2019

We love Courtney! Thanks for everything.

Review

By: Corey


Reviewed on: 05 Feb 2019

Easy and fun! She hasots of patience and great resources.

The only way to Babymoon.

By: Kaoru


Reviewed on: 20 Feb 2019

Courtney is prompt, knowledgable, honest, and always had us in mind. From explaining services provided, remembering all the small details, following up with the hotel when things went sidewards, Courtney took care of us from start to finish. People don't believe travel agents can survive in the age of the internet, booking a trip with Courtney made me a believer! We look forward to planning our next adventure with Courtney. Thank you again for all your hard work!

St Lucia Celebration

By: WendyF


Reviewed on: 05 Mar 2019

Courtney was very responsive and thoughtful throughout the entire planning process! This was a tricky vacation since we were celebrating our parents 90 Birthday and it really had to be perfect, Courtney made sure it was every step of the way! I really appreciated her follow up and how attentive she always was with any of our requests. I will definitely work with her again!

Flexible, patient and knowledgeable

By: Claudio B


Reviewed on: 09 Mar 2019

I travel 250+ days a year, have an EA, a packed schedule and I never have time to plan my holidays. Courtney does a terrific job in keeping track of what we need to do to make sure we end up with a great vacation. She is patient when I don't answer her emails and persist in pushing me to plan. And most importantly she really knows what she is doing. The result: great vacations!

Hotel and spa trip

By: B


Reviewed on: 11 Mar 2019

It was such a pleasure! They were so helpful and made the experience easy and fun. I’ll definitely use them again!

Roma!

By: Jenny


Reviewed on: 27 Mar 2019

Courtney is such a fantastic resource for all of my travel needs. She always has suggestions for fun and new places to travel, great hotels, and fun activities. Always a professional, she checks up to make sure all is well and that we are enjoying our vacation. I can't imagine going anywhere else for travel suggestions and support! Thank you, Courtney!!!

Sisters in Argentina 2019

By: Sonya


Reviewed on: 20 Mar 2019

Courtney was great to work with on this trip to Argentina. This was my first time taking my sisters to South America. I was a little afraid but Courtney helped ease that fear.

Best trip EVER

By: Grace


Reviewed on: 27 Apr 2019

I cannot say enough good things about our experience working with Courtney. Every single detail was attended to and she was there for us every step of the way whenever we had questions. I hadn’t used a travel agent for a personal vacation in a very long time - I always did my own research and booked my own adventures because I believed it would give me a more personalized experience - but the thoughtful, creative, exceptional service that she provided has changed my mind forever!

Always delivering

By: GregJ


Reviewed on: 30 Apr 2019

Courtney was great as usual. She suggested a stopover in Miami on our way to the Keys. Good move. Our family enjoyed our trip to Tranquility Bay in Marathon Key as well, where we were able to find just the right balance of action and relaxation. Thanks Courtney for suggesting such fun destinations.

Trip to London

By: Angela


Reviewed on: 02 May 2019

Excellent experience. Courtney has been very helpful from day one. I will definitely keep using her as my travel agent for my future trips. Thanks Courtney!

Par Exellence!!

By: Judy and Milt


Reviewed on: 19 May 2019

Courtney is a jewel. Super easy to work with and an excellent resource whose recommendations were 100% top notch. Excellent follow through and attentive to details. Her recommendation of this quaint, off the beaten track, little town was the highlight of our trip for me. She was watchful in pricing and awaited timing for reservations to get the best prices. We will not hesitate to request her services again and have recommended her to our friends. Great job!!

Great travel advisor!

By: HH


Reviewed on: 18 May 2019

Courtney is very responsive and follows up on details. Very helpful!

Greece Trip for Anniversary

By: Ashleigh White


Reviewed on: 12 Jun 2019

This was the second time we've used Courtney to plan a trip for us and again she didn't disappoint. We went to Athens, Naxos, and Santorini. Everything was wonderful! Hotels were fabulous and amazing customer service. We will definitely use Courtney again in the future!

Friendly and attentive

By: Mimi


Reviewed on: 08 Jun 2019

Courtney was great to work with. She was knowledgeable and very attentive to our needs. Coordinating 2 grandmothers and two 16 year olds on a trip is no easy task!

Courtney is great!

By: Diane S


Reviewed on: 24 Jun 2019

Courtney booked reservations for my husband and I at the Ritz Carlton Bacara. Working with her was a pleasure and effortless on our part. We highly recommend her! We will definitely use her for future travel.

Best trip ever!

By: Kevin Ball


Reviewed on: 17 Oct 2019

BEST. TRIP. EVER. Courtney has the best advice! Our trip was amazing thanks to her recommendations, hard work, and prompt service! A flawless and luxurious travel experience. I can’t wait to travel again so I can be in her capable hands. Thank you Courtney!!

Would highly recommend!

By: AL


Reviewed on: 24 Jun 2019

Courtney was highly responsive, did a lot of research, and was flexible with my changing dates. She hooked us up with two great hotels on short notice and the app was a nice touch as well which kept track of our flights, hotels, and activities all in one place. I'll definitely work with Courtney again.

Courtney is Super Helpful

By: N CA Mom


Reviewed on: 03 Jul 2019

We love the Virtuoso Perks Courtney consistently arranges for us. She also has excellent pull with room assignments at various properties and is overall a very well informed professional. We are hugely grateful for her help.

Fantastic resource!

By: Happy customer


Reviewed on: 01 Jul 2019

Courtney was fantastic to work with. Flexible, helpful, responsive, etc. Strongly recommend her!

Switzerland and Italy review

By: Henry


Reviewed on: 09 Jul 2019

Courtney was simply wonderful. We planned our whole trip through email and texting . She is so incredibly efficient and professional. I never worried about a single detail. She covered everything.

Amazing trip/experience of a lifetime

By: Cambodia, Thailand, and Bali


Reviewed on: 13 Jul 2019

Working with Courtney has always been amazing and this trip was no exception. She really takes the time to understand our needs and desires as well as making suggestions in order to make sure we have the best experience. She is always quick to respond to questions and quick to provide information and feedback. We could not have planned this trip without her help and experience.

London

By: kiwi


Reviewed on: 24 Jul 2019

Courtney was excellent to work with. Everything she organised for me ran very smoothly

Great Destination Accompanied by Great Service

By: TravelingDad295


Reviewed on: 04 Sep 2019

Mayakoba was a new kind of Cancun for our family. My wife & I and our boys (13 & 11) traveled to the Banyan Tree in late July on Courtney's recommendation. The accommodation was spectacular with 2 separate units and a private pool. We loved the facilities and the beach activities. Definitely check out the other hotels as the overall Mayakoba property is really cool. Most importantly, though, Courtney and her team made sure our travel went smoothly with airport transfers and local activities. Thanks Courtney.

Spain Portugal Trip

By: KCB


Reviewed on: 27 Aug 2019

Wonderful. Everything was spot on and seamless. She recommended two great places to stay and one was one we would not have known about. She arranged our flights as well as car transfers and hotels. We had no issues and would definitely use Courtney for our next trip. Proabably this winter. A ski trip

Fun in Croatia

By: Misty T


Reviewed on: 02 Oct 2019

Courtney did it again! Another amazing trip! This time was a bit of a twist because I did one week on a cruise and 1 week on land and the coordination of it all was flawless. Drop offs, pick-ups were right on time, every time. I was foolish in thinking I could do this trip on my own. Once I was there, I realized it would not have been the same if I did it myself. I would have spent all my time worrying about ferry schedules, bus rides, park entrance, etc... and would have never been able to relax and enjoy the experience. That’s what vacation is all about; relax and enjoy the experience of a new place, a different culture and learn about another way of life. I couldn’t do that without Courtney’s extreme patience and planning.

Fabulous Experience

By: Elizabeth


Reviewed on: 30 Sep 2019

Courtney was helpful, lightning quick in responding to emails, and above all, made our anniversary trip extra special. I’d use her again in a heartbeat.

Perfect and Stress Free Honeymoon!

By: Scott


Reviewed on: 27 Sep 2019

We had an amazing time on our honeymoon, thanks to Courtney's planning and coordinating of our entire trip! The Four Seasons was absolutely marvelous with such luxurious service--they upgraded our room to an ocean view on the club level and welcomed us with local chocolates and champagne! Restaurants in the hotel were first class, and the staff continually went above and beyond to make our stay memorable, often with little surprises and kind gestures. The Travassa in Hana was definitely very rustic, but a fun adventure! The Montage Kapalua was a wonderful way to end our honeymoon! We appreciated the enormous room upgrade to a Ocean View Residence, the handwritten welcome note from Courtney, and chocolate-covered strawberries with champagne! What a truly luxurious resort with the feeling of complete privacy and intimacy. Her arrangements made our trip effortless and so much more meaningful. Thanks again, we will never forget our wonderful week in Hawaii! Next year, Scandinavia!

50th Birthday Trip

By: Shannyn


Reviewed on: 16 Oct 2019

Courtney was incredibly professional and helpful. She was very responsive and always available to discuss any ideas, or updates that I had. Her suggestions for our trip were spectacular. We did so many different fun activities and tours and loved each and every one of them. The suggested restaurants were excellent! I cannot wait to plan our next trip with Courtney and I have recommended her to all of my friends.

Argentina Trip

By: DavefromCA


Reviewed on: 12 Nov 2019

Courtney was great to work with on planning our trip to Argentina. She gave us plenty of options with details that helped and guided us in our decisions as to where to stay and what to do. Working with local guides was an excellent way to see the various regions of Argentina (BA, Uco Valley, Iguazu Falls, and Bariloche).

Australian Anniversary Celebration

By: The Rays


Reviewed on: 17 Nov 2019

Courtney was great to work with. She took time to ask us questions to help us clarify our goals for the trip and made excellent suggestions that we would not have thought about. We visited 4 cities and felt like we had a lovely Australian experience without getting exhausted. She helped us choose various tours and experiences which left us feeling like we wouldn’t have changed a thing. We celebrated our 40th wedding anniversary with a wonderful trip and have memories we will treasure forever ❤️. Thanks Courtney!

Working with Courtney Regan, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
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  • Brazil
  • Peru
  • Argentina
  • Chile
  • United States - All
  • Ecuador
  • Colombia