Tamoy Thelwell 

Miami, FL United States
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Travel Specialties
  • Family Travel
  • Ocean Cruising
  • River Cruising
  • Festivals & Events
  • Adventure

  • Antarctica
  • Australia
  • Barbados
  • Cayman Islands
  • Jamaica
  • View More...
Selling Travel Since
  • English

My Background

Born and raised in Toronto, Canada, I naturally embrace people of different cultures and have a desire to learn about the world they come from. World travels has become a passion and when the opportunity to combine my academic background in Business Marketing and travel presented itself, I jumped on board!

Driven by a sense of discovery and fearless spirit, in 2013 I made the decision to move to Miami, Florida. I was hired as a Marketing & Product Development Manager at Luxury Cruise Connections (A Forest Travel Company) where I continue to explore the world while inspiring others to do the same.

My specialty is marketing luxury and family cruise products and I have enjoyed watching the industry evolve. Every year cruise ships are getting bigger and better and I love that I have a front row view of the cruise industry’s growth! I am blessed to have a job that allows me to create dream cruise vacations and learn about different amazing destinations while doing what I love.

Places I Have Traveled

Reviews and Recommendations for Tamoy Thelwell


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Very friendly greeting

By: Judy the Beauty

Reviewed on: 11 Sep 2015

I was very pleased with the service Tamoy provided. She came through with everything promised. I planned to call on her again when booking another cruise.

Superb Customer Service


Reviewed on: 03 Oct 2015

Tamoy was extremely responsive to all questions. She explained all options available as we decided on the best vacation possible. Wonderful overall experience working with her.

Great service

By: Sharon

Reviewed on: 22 May 2016

I have always been extremely pleased with the process of dealing with Tamoy. She has always been very helpful and quick to answer any questions that I have had concerning our trip.
Not Recommended


By: Cowmilker

Reviewed on: 23 May 2016

I'm not sure exactly where the fault lies in all this, but it wasn't with NCL. Tamoy promised me $350 in onboard credit. At embarkation, we had $25. When we first contacted Forest Travel, we were informed that was all we were getting - in spite of us sitting there with a printed receipt. NCLt went to bat for us, and allowed us to make numerous ship-to-shore phone calls. It took mostt of a week to get Tamoy to respond, and I not only called her, but also the vice-president of the company. Nobody answers their phone at that place. Anyway, she finally allowed our OBC (less $5 which I wasn't going to quibble over at that point). NCL, however, couldn't have been better. They stepped up to the plate and sent us the bottle of wine that Tamoy promised but we didn't get, in addition to other goodies. There is no question that if I had quietly dropped the issue, we would be $300+ poorer today. And to get our due, we had to really be persistent. Book directly with NCL and not with a travel agent.
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Great trip! Knowledgeable agent.

By: Sherry 12

Reviewed on: 03 Jun 2016

Booked Royal Caribbean cruise to western Caribbean Tamoy Thelwell was very helpful and knowledgeable in selecting cruise and cabin. We were in a perfect location. Booked in October 2015 for sailing in May 2016, given onboard credit and specialty dining. Tamoy was great, always responded to questions, but she went out on leave and we were assigned another agent, who was fine but not as responsive as Tamoy, but all worked out. We had an issue with the specialty dining while on our cruise, wasn't applied. We had a great time, and booked another cruise while on board, which was assigned to Forest Travel Agency. Upon returning home Tamoy, now back from leave, called to go over booking and offering additional obc and when told about the dining issue increased the obc to compensate. She has been very helpful, providing info on ship and cabin choice and very responsive. We are happy to be working with her and very happy with her service.

Outstanding travel agent

By: Bobbi

Reviewed on: 28 Nov 2016

Tamoy has been extremely helpful, professional, and attentive to our travel needs. We had several last minute changes. She supported us before and after our trip. She helped us get the best rooms for our cruise. She worked with the cruise line to get us all together. Our trip was a better experience due to her support.

We had a great time

By: car24winsagain

Reviewed on: 02 Dec 2016

We had a wonderful time on our Thanksgiving cruise. Even though we were unable to stop in Jamaica due to high winds that did not affect our enjoying the trip. The specialty restaurants were very good. The dining room food was just average. The shows were really good especially Saturday Night Fever and The Eagles Tribute. Thanks Tamoy for all of your assistance.

Working with Tamoy Thelwell, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • Antarctica
  • Australia
  • Barbados
  • Cayman Islands
  • Jamaica
  • Turks And Caicos Islands
  • Mexico
  • Honduras
  • Canada
  • Dominican Republic
  • Saint Kitts And Nevis
  • Saint Lucia
  • Bahamas