Cheryl Fenig 

St. Catharines, ON Canada
An independent affiliate of Vision Travel Solutions - St. Catharines, ON
Travel Specialties
  • Adventure
  • Beach & Sun
  • Family Travel
  • Culture, History & Arts
  • Honeymoons

Selling Travel Since
  • English

My Background

With over 30 years experience in the travel industry as a travel advisor, I thoroughly enjoy planning and assisting my clients with all their travel needs. As your licensed TICO advisor, I will offer you the safety and reassurance that your travel arrangements will be followed up by my high standards of personalized customer service. With my love of travel and exploration, I look forward to helping you plan your next special getaway!

Places I Have Traveled

Reviews and Recommendations for Cheryl Fenig


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Organized, detailed and left nothing to chance

By: Kolle

Reviewed on: 23 Nov 2013

Cheryl seemed to move mountains not only to located the best class of tickets but she helped me sift through the online jumble of information to organize our road riding cycling trip in France and Italy. Wouldn't chance booking myself or with anyone else.

Always very prompt and attentive.

By: RJ

Reviewed on: 23 Nov 2013

Have used Cheryl over last 4-5 years for annual trip south. Often travelling with a group of friends, it is often confusing & challenging to plan, as so many opinions and requirements compete in choosing the final destination. It is frustrating for me, but Cheryl takes it all in stride and rises to the challenge of dealing with our chaotic and often changing requests. A true professional!

highly recommended

By: sparky

Reviewed on: 24 Nov 2013

Very helpful and knowledgeable. Provides suitable options to allow comparison. Aware of what is important for us regarding plans and destination. One stop for all my travel needs.

By: Gaby and Vera

Reviewed on: 23 Nov 2013

Cheryl's the best when we need help with planning or booking a vacation. We have relied on her advice for many years and she always provides us with various choices and good suggestions. Definately recommend her for future holiday planning.

Knwledgeable and thorough

By: Bubbe no1

Reviewed on: 23 Nov 2013

Sharon is always pleasant and has always planned our trips to perfection. We've been dealing with her for many years and have never had a single problem. I would never hesitate to recommend her to anyone.

Cheryl Fening

By: Bruce

Reviewed on: 25 Nov 2013

Cheryl is a fantastic travel agent. She attends to every detail no matter how minor. Both my sisters and I and our families always call upon Cheryl when booking a trip and I would highly recommend her.

highly recommend - knows her stff

By: chopper

Reviewed on: 23 Nov 2013

she has met our needs matched everything with internet prices, goes above and beyond-- she was recommended to me now I recommend her!!!!

highly recommend

By: Garnet and Lisa

Reviewed on: 22 Nov 2013

The beaches were stunning the best in all of Cuba by far. The hotel was under construction but kept very clean. There wasn't much activities but it was getting into there off season. But the rum was good so we made are own activities. Lots of walking because it is a large resort but they do have staff that are driving gulf carts so you can usually hitch a ride. It is a long ride to the resort but it is interesting because you go through towns so you do get to see how the Cubans live.

Highly Recommend Cheryl

By: Linda

Reviewed on: 30 Dec 2013

Yes, we'd work with Cheryl again. In fact, we're booking another trip with her right now!! This will be our third.

Highly recommended

By: Dani

Reviewed on: 04 Jan 2014

Cheryl Fenig was extremely professional, organized and efficient. She did all the research for us and provided us with details and feedback so we could make an informed decision. She notified us of relevant dates in advance and ensured that we had completed all forms and payments. She was a pleasure to work with and would definitely use her again when booking a trip.

She's fabulous

By: Sandi

Reviewed on: 11 Jan 2014

Cheryl is extremely professional and thorough. We've used her expertise many times and she has never failed to plan a perfect trip. I rely on her completely so that I don't have to have a thing to worry about but have a good time. The details are on her. I would recommend her to anyone.

highly recommended

By: Not provided

Reviewed on: 11 Feb 2014

Cheryl and myself do not really call each other, we do all the work trough e-mail, she always tells me what is available and if I need anymore info,Pleasure to work with, Aart

Highly Recommended

By: GeeBee

Reviewed on: 14 Feb 2014

Went to Ocean Varadero El Patriarcha. Was amazing!! Great resort, fantastic people, service was excellent, gorgeous beach!! Would go back in a heartbeat!  Cheryl took care of everyting for us, was a great experience!!!

Highly recommend Cheryl and our resort

By: Kathryn

Reviewed on: 24 Feb 2014

We would highly recommend Cheryl as a travel agent and our Cuban resort - Ocean Varadero el Patriarca.  Cheryl tips regarding travelling to Cuba were very helpful.  The resort she recommended exceeded our expectations.  The food, service and accommodations were clean. We upgraded to the "privileged" (adults only) section and were able to make our nightly a la carte restaurant selections with ease.  The privileged area had a separate building where you could eat breakfast in quiet bliss (either inside or on the patio) and then return in the evening for a nightcap. Our privileged section pool provided a peaceful area to read and relax.  The spa massage was tranquil.  Mike's coffee shop selections rivalled Starbucks.  We thoroughly enjoyed our two day trips (via Air Transat bus) to Havana and Varadero.  The guides provided us with a lot of information about the culture and history of the areas we travelled through and to.


Reviewed on: 10 Mar 2014

Cheryl is a great travel agent, she has always gone the extra mile for me whenever I asked her to find out certain information for me.  I highly recommend her and have referred her to my friends. I would only deal with Cheryl on any trips in the future.  She is great and exceptionally informative.

Highly Recommended Travel Consultant

By: Mom of 2

Reviewed on: 18 Mar 2014

Cheryl was outstanding in all aspects concerning our family vacation to Disney.  Her knowledge and expertise shone through in the organizing and planning of our holiday.  She is very attentive to detail and Cheryl had our days perfectly scheduled at the parks and with dinner reservations for us at great restaurants which we all thoroughly enjoyed. I would definitely recommend her to anyone who is planning an upcoming holiday.

Great resort!

By: Aussie

Reviewed on: 21 Mar 2014

Stayed at Iberostar Rose Hall Suites in Jamaica. This is a beautiful property with great food, excellent service and wonderful facilities. The resort was recommended by Cheryl and we are so glad we took her advice. This was definitely one of the best holidays we have had.


By: jacky

Reviewed on: 26 Apr 2014

our trip to amsterdam was well planned. everything went as scheduled. booking with cheryl is always  easy and she is very reliable, i never have any worries. we flew klm, delta, and the seats were to small for my husband. so we had issues with him having to switch seats on flight there and back. this was the only airline flying none stop , so nobodies fault. i know now to make sure seating is sufficiant for my husband. i recommand cheryl fenig.

By: Not provided

Reviewed on: 08 Jun 2014

I know Cheryl for many years ,she is always very helpful and try the best deals for you,I will refer her to my Fam.and friends.anne

Very helpful ... couldn't travel without her help!


Reviewed on: 24 Sep 2014

Thanks Cheryl! We'll be in touch again VERY soon!

Great trip

By: Tina

Reviewed on: 01 Dec 2014

Fabulous trip, highly recommended. Great service from Cheryl .

Great Trip

By: BG

Reviewed on: 05 Jan 2016

Everything was perfect. Thank you Cheryl for planning a great trip for us and our extended family.

Excellent service

By: Debbie

Reviewed on: 06 Jan 2016

Cheryl provided us with excellent customer service and went above and beyond. I highly recommend her!

helpful, friendly service

By: sammyjoe20

Reviewed on: 08 Jan 2015

Cheryl was fantastic to deal with for our trip! She took the time to find us the most efficient and most affordable route to Cuba. The resort we stayed at was gorgeous. Cheryl did a fantastic job recommending the resort. Not only that but my partner and I had some last minute questions before our trip and Cheryl had them answered for us right away. Thanks to Cheryl's advice and amazing customer service our first time experience to Cuba was unforgettable. I would definitely book with her again our next abroad trip. .

Very helpful every step of the way

By: jer

Reviewed on: 27 Dec 2014

Cheryl helped us get all our flights in order and decide on the paradisus Verodaros resort in Cuba. My girlfriend and I had an excellent trip. I will definitely book through Cheryl and Vision travel for future trips.

Great Service!

By: Ava

Reviewed on: 04 Jan 2015

Excellent! We are a family of five, with different tastes, and Cheryl arranged all the details to a vacation that everyone really enjoyed. Thanks!

Great service!

By: Dr Steve

Reviewed on: 05 Jan 2015

Cheryl did a great job making sure that everything was properly taken care of. She made some excellent recommendations for us and helped save us time by doing research for the cruise/excursions on our behalf. I would highly recommend using Cheryl's services.

Great family vacation in Hualtuco, Mexico

By: carebear

Reviewed on: 05 Jan 2015

Cheryl booked a fabulous vacation spot for our family in Hualtuco, Mexico. We stayed at the Dreams resort and we were very happy with everything. Weather and hotel were excellent and the food was ok for an all inclusive. Cheryl is so organized and everything was done according to plan. We will 100% book with her again for our next family vacation during Christmas. Thanks and happy new year.

Well done


Reviewed on: 06 Jan 2015

Well done again Cheryl! Best price for the season, great accommodations and very good advice along the process!

Negril Jamaica


Reviewed on: 12 Jan 2015

Hi Cheryl!! I emailed Cheryl what i wanted, where and when, , she quickly hunted around, and got me exactly what i asked for. Hedo was more than i expected, friendly staff, food was good, room was clean and the beaches free of debris. Cheryl always gets me what i want, thats all i ask for, Thanks Cheryl!!

Hawaii April 2015

By: Tony

Reviewed on: 16 Jan 2015

Our trip doesn't happen until April 2015!

Cheryl's GREAT!!!

By: Linda

Reviewed on: 26 Jan 2015

As always, Cheryl did a great job of taking care of us. Thanks!! Until next time. :)

Expert Friendly Service

By: Kath46

Reviewed on: 12 Mar 2015

We went to a wonderful resort (Royalton Hicacos) in Varadaro, Cuba. Cheryl provided us with great expert advice and was able to answer all of our questions.

Wonderful and very efficient

By: Dave & Lyn

Reviewed on: 12 May 2015

Thanks so much Cheryle...everything went so well....TICKETY BOO... We had a lot of connections and variety organized by you....splendid. Thanks for making our holiday so enjoyable and worry free.


By: Dan

Reviewed on: 07 Sep 2015

It was simple. I asked for a reasonably priced ticket to Central Java and Cheryl found it. My friends have always encouraged me to buy my own tickets, arguing that it will save me money, but when I told them the price that Cheryl found for me, they asked for her contact information. The trip was what I'd hoped for. I'll be going again within the year.

A pleasure to work with!

By: D&A

Reviewed on: 11 Dec 2015

Cheryl is great to work with and very knowledgable in the travel industry. She is very thorough and detail oriented. I have been using her to book our family trips for over 8 years. I always know that everything will be done perfectly. It's always a pleasure working with her and I would recommend her to anyone. Looking forward to booking the next trip with her. D&A

Efficient,prompt service!

By: Ron Burgundy

Reviewed on: 09 Feb 2016

Cheryl was very thorough and covered everything. Any questions were answered promptly and clearly. She even responded while on her own vacation. Air Canada Rouge was terrible but not her fault

Our trip to Spain

By: Gaby & Vera Arato

Reviewed on: 14 Feb 2016

Our recent trip to Spain was winderful. We enjoyed visiting various towns and sights while soaking in all that sun. Many thanks to Cheryl for recommending Spain as our winter getway trip. we look forward to going again in the future.

Atlantis March Break

By: Momof2

Reviewed on: 25 Mar 2016

We had a fabulous family vacation at Atlantis. My children, 14 and 11, had the absolute best time on their March break. There is so much to do at this property! The buildings and gardens are gorgeous. The options for swimming in pools, beaches and waterslides are endless. They have multiple of everything there. The view from our harbour side hotel room was breath taking. The food is amazingly good. We ate at the buffet restaurant for breakfast and dinner multiple times and there was always something different at every meal. The service was very attentive and pleasant. We can't wait to return next year!

Great Service

By: Frequent Traveller

Reviewed on: 01 Apr 2016

Great service from beginning to end. We had booking issues with the cruise line and Cheryl resolved them promptly. Even got us an upgrade because of the problems. Would highly recommend her.

Cayo Santa Maria with wheelchair

By: onelegcraig

Reviewed on: 21 Apr 2016

Cheryl, thank you so much for the awesome advice and assistance in arranging our last minute trip to Cuba. Once again you have gone above and beyond. Your phone calls to the airline, and emails to the resort to make sure everything goes smoothly, are much appreciated. We like that you always follow up after our vacations to make sure all went according to plan. We've been using your services for at least fifteen years, and can't imagine doing this ourselves. Next up, Hawaii!!

Great service!

By: Jack 64

Reviewed on: 30 May 2016

I recently booked a vacation to jasper canada. A bus tour to banff. The trip was well organized and Everything went as planned and on schedule. All motels were great. i have planned 3 trips with cheryl and all have been excellent. Thank you.

excellent recommendArion!

By: Geri k

Reviewed on: 01 Jun 2016

Cheryl recommended the Luxury Bahia pincipe akumul resort for our 1st anniversary. Cheryl made all of the arrangements for us. The resort was amazing. The service excellent. The beach was post card perfect!!! We hope to celebrate our next anniversary there too! Thank you Cheryl for taking care of all the arrangements.

Excellent Service!


Reviewed on: 05 Aug 2016

Cheryl helped out with some last minute international travel that was not straight forward. She was incredibly helpful and efficient, finding multiple flights for several family members ensuring that we all ended up where we needed to be, when we needed to be there!

Great Service

By: Vanman

Reviewed on: 15 Sep 2016

Booked a last minute cruise with Vision Travel through Cheryl. No changes, no refunds, etc. Priced dropped next day and Cheryl convinced the cruise line to refund the difference even though they weren't obligated. Great to know she's working on our behalf. Great service and timely replies to all emails and calls.


By: BG

Reviewed on: 07 Oct 2016

She was fantastic. Trip was great. Bram G.

Excellent Service!

By: Ava

Reviewed on: 06 Oct 2016

Cheryl did a wonderful job planning a perfect trip for us!

Always a delight!

By: Calder

Reviewed on: 07 Oct 2016

Cheryl always gets us to the plane on time! She acquired isle seating for me as I was post surgery.......not asked for. Car hire was taken care of for us, & as anyone who has been to the Milan airport knows, car hire must be looked after before you arrive. She's very thorough & hassle-free! Ciao.

Great friendly service!

By: Sharon123

Reviewed on: 03 Jan 2017

Cheryl was an amazing travel advisor. She helped with our whole group and helped with every detail. We would definitely use her again!!

Amazing service ...friendly and efficient

By: Lyn

Reviewed on: 16 Jan 2017

She is very easy to work with and checks to make sure you are informd

Our trip to Spain

By: Gaby

Reviewed on: 06 Mar 2017

Always provides very helpful advice. Gets us good deals. No disappointments when we arrive at our destination. Keeps in touch up to the date of our departure and contacts us upon our return.

Awesome Advisor

By: Momof2

Reviewed on: 26 Mar 2017

She is fabulous! Very knowledgeable and detailed oriented! Knew our property well. Gave great tips.

Trip to Savannah

By: Ava

Reviewed on: 02 Jun 2017

Working with Cheryl was excellent!

Europe 2017

By: TB's

Reviewed on: 23 Jun 2017

Excellent,,great advice and planning help.

Trip was great!!

By: funinthesun

Reviewed on: 23 Jun 2017

Cheryl is excellent, she always meets all our needs. I always appreciate her input and the care she takes to ensure everything is done. We always need extra legroom on the plane and always get it :)

Rome France Belguim Holland

By: TB's

Reviewed on: 30 Jul 2017

Excellent in ALL areas!

Rocky Mountains Alberta

By: Steve

Reviewed on: 07 Aug 2017

Cheryl went out of her way to get information for us and to advise us of great things to do at our destinations. I would highly recommend using her services.

DC Trip

By: Robin

Reviewed on: 04 Oct 2017

Working with Cheryl is fantastic, she listens to your needs and wants then finds you exactly that!

5 Star Travel Advisor

By: Andrea

Reviewed on: 10 Oct 2017

Cheryl was fabulous. Booked 12 ladies for a trip to Beloved in Cancun. She was always open to answer any questions we had. Very professional and always answered emails promptly. Highly recommend using Cheryl to plan your holiday. 5 stars !!!!

Mexico 2028

By: DonJulio

Reviewed on: 16 Oct 2017

My friend coordinated our group trip via Cheryl. Cheryl offered a few choices within our group's requirements; she made some excellent suggestions, and found us a good price point for the quality of trip we were seeking. Very good. She was prompt in responding to some of my direct questions, and was genuinely interested in hearing about our trip after the fact. Thank you Cheryl!!

Great help!

By: CR

Reviewed on: 10 Oct 2017

Cheryl was a fantastic agent, very accommodating and successful at helping plan a trip abroad for 12 people! Travel was smooth and location was fantastic. Thanks for all your working planning a phenomenal trip Cheryl!

Easy Breezy

By: Liss

Reviewed on: 09 Oct 2017

I did not know Cheryl Fenig upon booking our recent trip to Mexico. She had her hands full trying to book 12 ladies and coordinate all details. She set us up with a great rate and insurance, and the hotel was perfectly suited to our needs. The Beloved was perfect for our little getaway. Cheryl went way above and beyond what she needed to do as an agent and even got a hold of a specific member of the hotel to organize dinners to accommodate our large group. I myself needed cancellation insurance and Cheryl compared rates with different vendors to ensure I was getting the best policy and best price. She even followed up with us upon our return. What sets Cheryl apart from the crowd is that she genuinely cares about her clients needs. She is so knowledgeable with how to deal with groups and the various tour operators and their different offerings - things even the most savvy traveller would not now. When a question arises she goes all the way to the top to get answers. She's the BEST!


By: Monkey

Reviewed on: 15 Oct 2017

Excellent!! Easy to work with - thorough....

Our trip to Rome

By: Den

Reviewed on: 19 Oct 2017

She was efficient , always accessible , and so helpful in making our trip so successful..


By: Miranda

Reviewed on: 24 Oct 2017

We have used cheryl for all of our trips and she gives outstanding service every time.

Great trip

By: Ava

Reviewed on: 23 Oct 2017

Excellent! Cheryl did a wonderful job organizing our trip to Spain. When one part of the itinerary suddenly had to be changed, all it took was one email to Cheryl and everything, including refunds was taken care of!

Far and near

By: Seventysixers

Reviewed on: 01 Dec 2017

Wright to a-point Expedient Helpful

Great service advisor!!!

By: S

Reviewed on: 03 Jan 2018

Cheryl is an amazing advisor. She helped us plan our trip with our friends to Mexico. She is so knowledgeable and helpful. We have used her before and will definitely use her again. Thanks for all your help Cheryl!!

Great service & advice from Cheryl!

By: Shari

Reviewed on: 05 Jan 2018

Cheryl is a pleasure to work with. We appreciated that she found a great resort for us, at an excellent promotional rate. She followed up with extra help, answered all my questions and ensured all our needs were met. She really took care of us and I felt confident and comfortable with our plans. The holiday was perfect. Thank you Cheryl!

Great to work with!

By: Toby

Reviewed on: 02 Feb 2018

Fantastic! We asked her opinion on a few destinations and she gave us her honest opinion of them and provided us with some other options. We chose to travel to one of her suggested destinations and we were not disappointed. She booked our trip and the customer service provided was excellent!

Cheryl is Awesome

By: Ki Ki

Reviewed on: 06 Feb 2018

I have highly recommended Cheryl Fenig to my co-workers and friends. She takes the time to talk with you about the trip you are planning and is very prompt at emailing you back with all the information you ask for. She is so nice and patient and knowledgeable when you are speaking with her and is so helpful with any question for any place I want to go. I have known Cheryl for years and I always book with her whenever I take a trip. Cheryl is the best!!


By: Kerri

Reviewed on: 26 Feb 2018

Our vaca was perfect Cheryl's knowledge and assistance is always superb


By: Sailer

Reviewed on: 26 Feb 2018

Cheryl made everything fool proof. No worries


By: Bobby

Reviewed on: 18 Mar 2018

We have worked with Cheryl on many occasions, she is a delight and knows what she is doing. Will continue to work with her for many more trips to come.

Cruise 2018

By: Yulia

Reviewed on: 20 Mar 2018

Cheryl is very knowledgeable and patient, caring and creative!

Punta Cana - NOW Larimar

By: JoAnne

Reviewed on: 20 Mar 2018

Working with Cheryl was great! Unfortunately once we arrived in Punta Cana we had issues: - we had to wait 45 minutes before they found our reservation to transport us to the Resort; - the Resort wouldn't let us bring our luggage (Goodlife Fitness bags) into the hotel until we registered ; - they wouldn't tell us what time or where to pick up our transport back to the airport so we had to make 2 local phone calls (costing us $6) - we were actually on the van when the Resort made us get out & get a sticker for our luggage (which we had taken off that morning- no one said we had to leave them on!) before they would let us leave; - Customs would not accept the AA mobile boarding pass so we had to wait in line again to get paper copies & go through the line up all again. The Resort itself was nice. The room was very comfortable; the food mediocre at best & although the staff tried hard to accommodate our needs they often forgot items entirely or just brought the wrong thing. Thanks.

Family Vacation

By: Lola

Reviewed on: 25 Mar 2018

She was fast efficient and organized. We were traveling with multiple groups with different timing of bookings and she kept it all organized and made it seemless


By: LoveToTravel

Reviewed on: 04 Apr 2018

cheryl was great to work with. she answered all our questions. gave her honest opinion on option of hotels. returned our calls within a reasonable time. i would recommend her to others.

Azul Beach

By: Dodger

Reviewed on: 04 Apr 2018

She was extremely professional, knowledgeable and listened to our needs.

Working with Cheryl Fenig, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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