Kelly Marrapese 

Rochester, NY United States
 100%
Recommended
57
Reviews
 
Travel Specialties
Interests
  • Adventure
  • Escorted Tours
  • Honeymoons
  • Ocean Cruising
  • River Cruising


Destinations
Selling Travel Since
1999
Languages
  • English

My Background

I have been in the travel business for 18 years and have traveled extensively. I love helping clients plan the perfect vacation or honeymoon and look forward to hearing all about their trip when they return.

Places I Have Traveled


Memberships 

Virtuoso Alliances
  • Priority Travel Specialist

Reviews and Recommendations for Kelly Marrapese

100%

of 57
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Always has your back

By: Alan


Reviewed on: 18 Mar 2015

Excellent trip to Antigua. We have had many problems in the past traveling during winter through our least favorite airports, JFK and Newark. But we know we can rely on Kelly to jump in when weather cancellations are posted and get us rerouted and on our way.

One HAL Of A Cruise.

By: My_View


Reviewed on: 26 Mar 2015

HAL continues to be my cruise brand of choice. With Kelly's help, I booked a last minute 21-day Caribbean island hopper that took me to some spectacular vistas and excursions. The demo skewed older, but, senior travelers inspire and are filled with stories. HAL service is first rate as is their food preparation and creativity. I also like the small and mid size ships so you get to recognize fellow cruisers. The band in the BB King lounge was extraordinary. I spent every evening there. A great way to sample a beautiful part of the world. ER

Very knowledgeable, responsive and friendly

By: David


Reviewed on: 27 Mar 2015

Kelly knows her stuff. She is friendly, prompt and follows through. I am very pleased with her great service. Strongly recommended.

Outstanding

By: Ed & Elaine


Reviewed on: 28 Apr 2015

We had to cancel our trip. However Kelly was very helpful in processing our trip insurance claim and we received a full refund. In the planning phase of our trip , which was to last three months, Kelly made many good suggestions and was able to make reservations for side trips that required her to go above and beyond what I would have expected. I felt as bad for her and all of her work as I did for ourselves when we had to cancel.

Excellent Trip Planner

By: Megan146


Reviewed on: 10 Apr 2015

As always, Kelly planned a great trip for me and my group of friends. She takes the hassle out of planning a trip so all we have to do is sit back, grab a cocktail and relax. :)

Top Notch!

By: SusieQ


Reviewed on: 19 Jun 2015

We only had Kelly's word to go on as to what to expect, it was even better! Highly recommend Kelly and Avalon to all interested in European vacations. She knows first hand what the trip will be like and it was a perfect match to us.

Expert friendly service

By: maryo


Reviewed on: 10 Aug 2015

Kelly did a great job of meeting the needs I had specific to traveling without a companion and traveling inside a specific time window to the cities I wanted to visit. She was there to answer questions twice when I was on the trip and got back to me within a few minutes each time. The trip went off without a hitch and was much more than what I expected from the trip description and itinerary. I miss my new friends from the tour!

Wonderful trip

By: Bernie


Reviewed on: 18 Sep 2015

Everything was wonderful, great ports, great staff on ship, great weather. And as usual, Kelly made the entire experience easy for us. She will always be our "go to" travel agent.

Great European Trip

By: Hong


Reviewed on: 28 Sep 2015

Kelly gave us great hotel recommendations! All transfers were seamless and easy. I would definitely consult her again for our next vacation.

Great job

By: Ed


Reviewed on: 23 Oct 2015

Kelly is fantastic. She goes above and beyond to put in place the extra added touches, side trips and accommodations that most travel agents would not do. She keeps everything very organized and presents me with a package that has all my arrangements in order and facilitates every step of the way on our trip. I was with Kelly before she joined Deprez. I wouldn't even think of using another agent. I would recommend her highly ( and have) to anyone.

Guaranteed expert service!

By: Sue


Reviewed on: 16 Nov 2015

Will continue to call Kelly for all our travel needs.

Attention to details

By: Vicki


Reviewed on: 12 Apr 2016

Our most recent trip to Hawaii has been one of several trips that Kelly has arranged for me with family and friends. My greatest appreciation for Kelly's work is her attention to details. I do not have time to plan trips and am always confident that Kelly's arrangements will be very complete from the time we walk out our home door to the time we return. Kelly's knowledge and attention to detail save a lot of time and headaches while traveling which adds immense value to the vacation experience. Now that we have been working with Kelly, she has gotten to know our style and tastes in vacations so I never hesitate when she makes a vacation recommendation that I did not consider. Thank you Kelly for all you do.

Another great trip!

By: fjr


Reviewed on: 17 May 2016

Everything went very well. American Airlines was fine...the flights were on time and the Business Class experience was quite good. Majestic Tours did a nice job with the transfers. The resort gave us an upgrade to a suite, and other amenities were provided through Virtuoso. The resort was not crowded, so overall service at the pools, etc, was very good. The weather was great as well...a little bit of rain the first morning there, and then very, very good for the rest of our stay. All in all, a fine vacation...we had a wonderful time.

Excellent trip planning!

By: Pam


Reviewed on: 17 Jun 2016

Kelly planned an amazing trip for us! She had great ideas, and all of the hotels, transportation and tours she recommended and booked were excellent! She is great to work with -- super friendly, and she really knows the travel business!

Fantastic planning and service

By: Matt


Reviewed on: 14 Jul 2016

Kelly helped us plan a fantastic Alaskan cruise that met or exceeded all expectations. She managed all aspects of our travel including transfers and recommendations, which ultimately made for a memorable and seamless trip.

Super , just the best

By: Ed & Elaine


Reviewed on: 24 Oct 2016

Kelly had been a blessing. We have now worked with her for eight years. She is easy to work with and goes out of her way to help her clients in any way she can. She is not just an order taker. She thinks out side the box and time and again has found ways to enhance our travel experience. Such as convincing cruise lines to do things they do not ordinarily do. Or making all the arrangements for a month, on our own, driving through Europe . All the while keeping in mind our unique travel needs. When we had to cancel a trip she quickly processed the paperwork and got all our money back for us. Even when we could easily book a trip ourselves , we book through her because she will work her magic and make it a better trip. We think she is the best in the city and the best way we can say that is we recommend her to our friends .

Expert friendly service

By: Burnsie


Reviewed on: 21 Nov 2016

Always does her very best to provide us with just the right vacation

Carnival cruise

By: Theresa


Reviewed on: 10 Feb 2017

Wonderful as usual. Kelly is easy to work with and will find you exactly what your looking for. She is very knowledgeable will go out of her way to make your vacation plans stress free.

NYC

By: Vicki


Reviewed on: 02 Mar 2017

It is always wonderful working with Kelly.

trip

By: stoner


Reviewed on: 17 Mar 2017

Just the best . She was very patient with all the stupid questions. Plan everything to a tee. Will always use her services!
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Travel Advisor Review

By: DD


Reviewed on: 14 Apr 2017

Kelly is wonderful to work with she listens to what you are hoping to plan and gives excellent input to broaden each trip. She is efficient , knowledgeable and follows through with everything she says she will do. I highly recommend her!
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Wonderful Trip to Italy

By: Chris


Reviewed on: 28 Mar 2017

Very pleased with my Italy trip, the arrangements Kelly made from the airlines, car services, hotel and tours were top notch. It was wonderful to not have to stress over anything.
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A Five Star Travel Advisor

By: KoKo


Reviewed on: 23 Mar 2017

We have planned vacations with Kelly for over 20 years. We continue to work with her because of her expertise, attention to details, and willingness to go above and beyond normal expectations. We have referred many of our friends to her and everyone of them has rated her as exceptional. Thanks Kelly, for an amazing job - vacation after vacation.
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Fabulous

By: kmckp


Reviewed on: 28 Apr 2017

Kelly was so helpful in planning our trip celebrating my husband's retirement. We really needed guidance as we could not make a decision on our own it seemed. Kelly listened to our wishes and put together a few options to choose from. Once we made the decision to go with the Tauck Classic Italy tour, she took care of all the arrangements. Thank you, Kelly, for guiding us to a wonderful experience.
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Review of Kelly M

By: Megan


Reviewed on: 01 May 2017

Kelly always does a great job planning our yearly vacations. Often we are a part of 5-6, but occasionally, we are a group of 10 or more. She always does her best to plan a vacation according to our preferences and interests.
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Ireland Trip March 2017

By: Peggy


Reviewed on: 05 May 2017

Great. Enthusiastic. Well organized. Thorough.

The Best

By: Josey


Reviewed on: 17 May 2017

Terrific. Kelly is extremely knowledgeable and very responsive.

Disney Trip

By: Sue


Reviewed on: 05 Jun 2017

Amazing and thorough.

Kelly is the best!

By: Mike


Reviewed on: 31 Jul 2017

Every trip Kelly has planned for us has been amazing. Her attention to detail and going above and beyond what we expect has always given us a fabulous trip. I would recommend her strongly!

Review

By: Bones


Reviewed on: 17 Aug 2017

Easy, efficient,friendly,professional

kelly is my hero

By: mik


Reviewed on: 31 Aug 2017

as always everything was perfect

Kelly Marrapese

By: Bob Fischer


Reviewed on: 31 Aug 2017

Kelly is awesome ! Very attentive to detail, works really hard to get the best price, location, flight and rental car. In my many years working with her she has never made an error. Plus she's a super nice person ! Bob Fischer

Wonderful Greece Honeymoon

By: SH


Reviewed on: 05 Oct 2017

Kelly was fantastic to work with. We had an idea in our head of what our perfect honeymoon would be and Kelly would not rest until she found the perfect itinerary. Our trip was beyond memorable! Kelly was super responsive and helpful when we had questions, and incredibly supportive when we had concerns. We would, and will, gladly work with Kelly again!

AMA

By: Jan


Reviewed on: 11 Oct 2017

Kelly is very easy to work with. She always addresses needs as soon as she possibly can, and has helped save us money on some of our airfares.

Kiawah Island SC

By: Vicki


Reviewed on: 18 Oct 2017

Always great. I never have to worry about details and always have a great trip

Amazing agent

By: MJM


Reviewed on: 28 Dec 2017

Kelly always does a great job finding us the perfect vacation!

LA visit

By: Jack Fischer


Reviewed on: 12 Jan 2018

Kelly is terrific to work with ! She goes way beyond to make the travel plans perfect.

OUTSTANDING

By: Peter


Reviewed on: 08 Feb 2018

There are no words for how wonderful, considerate, efficient and caring Kelly is for planning, booking and supporting a trip!

Perfection

By: BP


Reviewed on: 24 Feb 2018

Always great. Every trip she has planned has been perfect.
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Costa Rica - Sugar Beach

By: April


Reviewed on: 19 Mar 2018

Kelly provided exceptional service and was available to answer any/all questions. She followed up several times prior to our trip, followed up with each of us right before our trip and even during our trip she was checking in to make sure that everything was going well. Kelly will be highly recommended and she will be the first person that we contact for our next travel adventure.

Travel made easy!

By: MKM


Reviewed on: 24 Mar 2018

Very helpful and responsive to questions. Provided all needed information long before it was needed and was able to take the planning worry out of the equation so that all we had to do was go have fun!

Great trip to Costa Rica

By: Lana


Reviewed on: 11 Apr 2018

Kelly has always done a wonderful job for us. She goes out of her way to make sure that our trips meet our desires and expectations.

Trip April 2018

By: Megan M


Reviewed on: 22 Apr 2018

Kelly is very responsive to questions, ideas and needs while planning and taking a trip.

Trip to Paris

By: Austin


Reviewed on: 06 Jun 2018

Kelly is wonderful to work with. This is the 2nd time she's helped us with a trip, the 1st being our honeymoon. On this trip she found us a hotel in the Opera district that was very convenient walking distance to the many main attractions in Paris. She booked us a Guided Tour at Versailles that picked us up from our hotel and dropped us back off - worth every penny. Booking through Kelly gives us both great recommendations and the peace of mind that all will be resolved if something goes wrong (and it has before for us!). We will use her for every big international trip in the future!

Top-notch travel

By: Linda


Reviewed on: 05 Jul 2018

Kelly is very friendly and truly loves her career as a travel agent. She is very efficient and works very long hours to give her customers the best service. She has booked many trips for us and is always willing to go the extra mile to arrange private transfers or special requests. I have recommended her to several friends who in turn have recommended her to their friends. She is an amazing person and travel agent.

Very professional and kind

By: Ds


Reviewed on: 24 Jul 2018

Kelly is a real professional, answering our many questions in a timely and helpful manner and helping us through the process. She is a real asset!

Excellent Travel Services!

By: Joe


Reviewed on: 23 Jul 2018

THANK YOU Kelly for all your help on our Mediterranean cruise! It was not an easy or simple task to coordinate logistics for our extended family scattered across the country...but you did it! Thank you for your attention to detail and always being accessible and responsive! I appreciate your travel advice and "service with a smile"!

Greece wedding

By: Sue


Reviewed on: 26 Jul 2018

Excellent , all details were covered.

Destination Wedding

By: Bill


Reviewed on: 24 Aug 2018

Working with Kelly was a great experience. She was incredibly responsive to all questions. If Kelly didn't know the answer, she found it and got back to us ASAP. She was equally responsive to all of our guests. We would definitely use Kelly again!

Trip to Italy

By: Don Sr.


Reviewed on: 14 Aug 2018

We have traveled extensively. We had gone to the same places many times. With that being said, This was the first time we used Kelly. She is a true professional. Listens , analyzes our wishes , and concerns and then suggests and discusses with us our options . She was great! I have already referred her to clients and friends and will continue!!

Hiking Bay of Fundy with Backroads

By: Jeananne


Reviewed on: 21 Sep 2018

Perfect, as always

River Cruise

By: Jack


Reviewed on: 24 Sep 2018

Working with Kelly was easy and effortless. She knows the travel business inside and out and we booked our 10 day River Cruise with her recommendations. Everything went flawlessly and the cruise exceeded our expectations. Truly a top notch experience.

alaska

By: alaska


Reviewed on: 03 Oct 2018

100% of call backs were done. Encouraged any type of questions. the trip went flawless. She even planned for the perfect weather! Yeah, she is that good!

Italy vacation

By: Paul Anderson


Reviewed on: 02 Oct 2018

As always, Kelly did a great job in coordinating all aspects of our trip. She is always quick to respond to questions or concerns and resolves them. Always a comfort to know that Kelly has our back. We loved Italy and look forward to using Kelly again for our next trip.

Disney

By: Gomer


Reviewed on: 20 Oct 2018

Excellent! Can always count on Kelly

Scotland

By: Andrea


Reviewed on: 13 Oct 2018

Kelly was great to work with. She provided great information about things to do while in Edinburgh prior to our vacation. Our hotel accommodations were fantastic and the location was perfect for getting around the city. I would definitely use Kelly again to book a trip and will continue to give her name to others.

Great experience

By: Shaylah Dorsey


Reviewed on: 19 Oct 2018

I loved every min of working with Kelly already booked my second cruise with her she very understanding and will find you the best deals ❤️ Thanks for everything

Working with Kelly Marrapese, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • Italy
  • Greece
  • Ireland
  • France
  • Costa Rica
  • Mexico
  • Spain
  • Croatia
  • United States - Alaska
  • United States - Hawaii
  • Aruba
  • Bahamas
  • Barbados
  • Canada
  • Czech Republic