Hellen Hoffman CTC, DS, MCC

Delray Beach, FL United States
An independent affiliate of Unique Travel of Palm Beach, Inc.
Travel Specialties
  • Adventure
  • Safari
  • Independent Tours
  • Ocean Cruising
  • River Cruising

  • Australia
  • Ireland
  • United Kingdom
  • China
  • France
  • View More...
Selling Travel Since
  • English

My Background

Hellen Hodges Hoffman is a Certified Travel Consultant with more than thirty years  experience in exotic out-of-the-box adventures and worldwide cruises. She is also a Master Cruise Counselor and an Aussie Specialist.

My passion is to introduce you to new places, such as taking the plunge to Africa.. a life changing experience, I promise...Australia with its iconic structures, great food & wine, a place to stay in luxury and hike to see Aboriginal cave art, or the overwhelming feeling of actually snorkeling on the Great Barrier Reef. 

OR perhaps you would like to re-visit Paris and fall in love again....take the family on a US history tour to Boston, New York, Philadelphia and Washington...

Yogi Berra is famous for his one liner yogisms...my favorite? "When you come to a fork in the road, take it".  Let me help you decide which fork.

Places I Have Traveled

Reviews and Recommendations for Hellen Hoffman


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Highly recommended

By: sbw

Reviewed on: 12 Sep 2013

Hellen has done multiple trips for us. We are independent travelers, so we need someone who is knowledgable about travel locales, who can navigate and negotiate combining group travel and independent travel, who is sensitive to our needs and desires, and who is honest and gives objective advice. Hellen is all these things. I freely recommend Hellen to my family and friends and will continue to work with her for all of my travel needs.

Highly recommend.

By: Jimmie

Reviewed on: 03 Oct 2013

The trip she helped make happen went off without a hitch. She reviewed ALL trip options with us, flights, hotels, tour operators, ground transportation to airport, packing help, trip insurance options, currency, etc. the only thing she couldn't help us with was that Japan had a dispute with MasterCard and would take everything else. She gave us all the info we needed to have a WONDERFUL TRIP. We really love what she did for us, and will recommend her to our friends.

Wonderful person!! Will ALWAYS use her!!

By: Deb

Reviewed on: 22 Oct 2013

Hellen does a wonderful job. She listens and plans and organizes our trips to the best we could ever imagine. If we want to do something that she thinks we shouldn't or gives us other options she thinks are better, we ALWAYS go with her suggestions. She has NEVER steered us wrong. I cannot imagine planning a trip without her input, she knows so much and once you do something with her and talkl to her, she gets to know your preferences and books your next trip with that in mind.

highly recommend

By: marilyn

Reviewed on: 19 Nov 2013

she could not have been any better she went out of her way to make this trip memorable now she is planning my next trip for 2014 we appreciate everything Hellen has done for us

Great travel agent

By: Rosie

Reviewed on: 24 Nov 2013

Hellen of Unique Travel always does an excellent job getting us the best price for the cruise we want

highly recommended


Reviewed on: 28 Nov 2013

Has always taken care of our requests and been very helpful

Highly recommended.

By: Suse

Reviewed on: 22 Nov 2013

Hellen listens to what I want and then does the research to find just the right trip for me. She is aware of any special needs and factors those in to her search. I recommend her without reservation.

Highly recommend!

By: Bev

Reviewed on: 12 Jan 2014

Hellen is a great travel agent. She is alert to all a traveler's needs and if she doesn't know the answer to something, she finds it. We have used her in the past and we will use her again in the future.

Highly Reommended

By: Susie

Reviewed on: 31 Mar 2014

Another fabulous trip executed by Hellen.  Her advice on "add ons" is invaluable and makes sure we don't miss anything great along the way!!  We are loyal clients!

Highly recommend Hellen

By: Princess

Reviewed on: 03 Apr 2014

Hellen has booked many vacations for me & my husband (deceased). Primarily cruises, but a few land excursions as well. She goes out of her way to find the best deals but not just in a monetary consideration. She listens to her clients & tries to match them up with an itinerary that she thinks will allow the vacationer to get the best experience possible, even if it is just to relax. Hellen is very knowledgeable about the industry but if she does not know something she has made some great contacts that she can rely on to get her answers. She does the leg work and passes that on to her clients.

Highly Recommended

By: Bobbyy Gee

Reviewed on: 15 Jul 2014

Just took a cruise with dear friends.  They have a massive relationship with AmEx as they run all of their business travel for their whole company with AmEx.  Helen's work got us the same price on the cruise but we had $200 more shipboard credit than they did.  Also, at the hotels both before and after, we got upgraded rooms and although our friends were upgraded as well, we always had the better room.

All things Virtuoso

By: VillageGirl

Reviewed on: 19 Aug 2014

Our trip was planned flawlessly or rather "Hitchless". We had multiple stops, 5 hotels, many transfers and pickups, several planned excursions and all went smoothly. The only problems encountered were of the airline variety which were completely out of Hellen's control, even though she did try to remedy and stayed in contact. Excellent job. Hotels picked were top notch and provided great service.

Scotland / Ireland Adventure

By: Baby sis

Reviewed on: 20 Aug 2014

Hellen has been my travel expert for many years & this trip was certainly up to her regular awesome standards. Other than a couple of transportation glitches (which were out of her control) everything went very smoothly. Hellen listened to what we wanted & then made her recommendations based on our wishes & her vast experience. She did not push things on us based on a commission but on what we wanted. However, if there was something we suggested & she thought was priced out of line she would advise us accordingly. But if we felt strongly about something, she would work with all of her vendors to get us the best value that would also give us the best possible experience she could. I would never trust my travel plans to anyone else & I do not know what I will do when she finally decides to retire (if ever). She is the best there is.

Exceptional service!

By: Ravi

Reviewed on: 23 Aug 2014

Our group of 11 friends really enjoyed the Crystal Serenity cruise of the Iberian peninsula. Hellen had made perfect arrangements; thanks to her, the price for the cruise was substantially lower than what we would expect from the No. 1 cruise line in the world. We are already thinking of our next cruise in 2016 or 2017.

Expert friendly help

By: Diana

Reviewed on: 05 Nov 2014

We can't thank you enough for helping to make our trip to France absolutely wonderful. All the hotels were in great locations, and all the passes worked out well. Our side trip was great with a very nice, friendly, knowledgeable guide. I will definitely turn to you the next time we travel.

Couldn't have asked for better service!!

By: 55McDonald

Reviewed on: 09 Mar 2015

Planned to a tee! Most stress free vacation thus far! Already setting up my next trip!

Innovative and resourceful

By: Chuck and Sue

Reviewed on: 16 Oct 2015

American Empress Steamboat was a great boat, and wonderful tour for older people with mobility problems. We were assisted at the airports and never had a problem. The hotel recommended by Hellen in Portland was great, just the right location for everything. Vancouver, Wa. was just a cab ride away with no problem, and the next day we took an all-day tour to Mt. St. Helens and tour of Portland which was very informative. We learned a lot about the Northwest. We also took the wine tour which was also great, good wines. They offered a hop on hop off bus almost every day with a narrated tour of the whole area visited. This service was great if you didn't feel like going on a premium tour. Hellen knows our preference for cabins, and our wishes were taken care of. The boat was very clean, the service people were wonderful, the food was very good, great fish, and we loved the entertainment, even though it was at 6:30 pm, it lasted 45 minutes - just right. Great tour!

The best of the best

By: debbieann

Reviewed on: 07 Jan 2016

Hellen has been my travel agent for many years. Due to that scenario she has come to know my likes & dislikes. She anticipates what I want before I do. I like that she has traveled a great deal herself, therefore can provide first hand information about my itineraries. During my travels I have been fortunate enough to have only experienced a couple of hiccups along the way, but Hellen was right on the spot to take care of the situation be it before, after or during an event. I highly recommend her to anyone that is seeking their one big adventure of a lifetime or if you are seeking someone for an long term relationship. If you give her a budget she tries very hard to stay within it but will advise if there is something that you really need to spring for but she will also search for bargains on your behalf.


By: Babe

Reviewed on: 30 Dec 2015

It was a wonderful experience working with Hellen Hoffman who made my cruise beyond my expectations. Her professional expertise made every detail easy and when I had questions they were answered immediately. I hope to do some more cruises and she will be my travel agent.

Best of the Best

By: LQuin

Reviewed on: 01 Jun 2016

My recent trip was unbelievably easy to navigate with Hellen's expert advice and handling. I would do it again in a heartbeat! Thank you Hellen!

Excellent service !!

By: Annette

Reviewed on: 02 Jul 2016

Had a great family vacation, Hellen took care of us!!

Outstanding customer service

By: Sally

Reviewed on: 01 Jul 2016

We have used Hellen over the years and have been thoroughly pleased with her service, knowledge and friendly customer service. She is our go-to person for all our travel needs!

Best Trip EVER

By: Sunny

Reviewed on: 23 Oct 2016

I cannot begin to express the fabulous trip we had that was booked through Hellen all 5 stars cant wait to plan our next trip soooooo wonderful WOW......

Always the best

By: DebbieAnn

Reviewed on: 21 Nov 2016

This was a short trip so I could "meet" the new Holland ship Koningsdam. But despite this, Hellen gave me the same service and consideration she always has, be it a 4 day trip or a 30 day trip. She is always a professional and gives me the good & bad about any suggestions I make. I highly recommend her.

Princess review

By: Sue

Reviewed on: 25 Jan 2017

Working with Hellen is not work for me. She has always been very helpful and professional. She knows everything about travel and has been everywhere. She always offers many suggestions to facilitate our trips. We couldn't do it without her

Agent review

By: Poppi

Reviewed on: 27 Feb 2017

Hellen is a professional, helpful and thorough.

Travel agent review


Reviewed on: 27 Feb 2017

Hellen was the consummate professional. Her years of experience helped us at every turn. I would use her as my travel agent without hesitation!!!


By: Corky

Reviewed on: 28 Feb 2017

Hellen arranged for all our cruise, golf,and snorkeling need. She saved us a great deal of money by arranging for our excursions rather than thru the cruise ship

Travel Agent

By: bellaf

Reviewed on: 03 Mar 2017

Very, very helpful. Answered all my questions when asked. Friendly, informative and just pleasant at all times.

Wonderful Cruise

By: Zaida

Reviewed on: 16 Mar 2017

Great as always. She always finds what I am looking for and within the price I set. She remains one of the most knowledgeable travel advisors I know.

Wonderful trip

By: Becky

Reviewed on: 05 May 2017

Hellen is a wonderful person, she listens and helps and suggests and puts together a great trip!!

Superior Service

By: Daisy Hodges

Reviewed on: 13 Jun 2017

Hellen is professional, knowledgeable, timely and able to answer all questions. She provides research on the places you are going over and above brochures. Her knowledge of cruising is second to none.

Family Alaskan Adventure

By: barbara

Reviewed on: 24 Jun 2017

Working with Hellen was wonderful! She always responded and gave me info that I needed and a little bit more than I even knew that I needed. Everything went smoothly and all arrival and departure times were coordinated beautifully for our entire party.

Geat Trip

By: Toto

Reviewed on: 28 Jul 2017

Hellen is always friendly and professional and knows cruising inside and out. Her hotel recommendations are always spot on.

new england cruise

By: mums

Reviewed on: 03 Sep 2017

we have worked with Hellen for many years, always a pleasant experience. She always offers great ideas, extremely efficient and tries to give us the best deals. Hellen is well traveled and knows which trip to recommend to us with our specific tastes. My husband and I are very fond of Hellen and hope we can use her services for many years. My husband recently has had some health issues, and Hellen is very knowledgeable about finding just the right venue which will accommodate us.

2017 Fall trip

By: dw

Reviewed on: 09 Oct 2017

She is easy to work with and very knowledgeable. If she doesn't know about someplace you are interested in, she does her own research to better serve you.

Canada trip

By: Izzy

Reviewed on: 17 Oct 2017

Helen was awesome. She took care of everything. She kept me up to date on everything.

She is the best

By: Linda

Reviewed on: 25 Oct 2017

Hellen is the real reason we use Virtuoso. We get the same benefits through Amex Platinum but Hellen is so knowledgeable and personable that we choose to use Virtuoso. She is amazing. Seems to have the answer for any question I have and if she doesn't, she is going to find out. She is an expert on different countries, cruise lines, hotels, resorts, etc. We just love her.



Reviewed on: 25 Dec 2017

Could not have been better. She understood our needs and planned a perfect anniversary cruise. Princess was outstanding and treated in a very special way. The best anniversary celebration we have had. We are now starting year 64 in a positive happy way. could not be better.....Thank You Hellen

Hellen Hoffman

By: mari

Reviewed on: 26 Dec 2017

what can I say She is unbelievable Her knowledge of ports is unbeatable and more important over the years I can call her a friend She is there when I need her and has never steered us wrong She got to know what we can and cannot do physically and advises us accordingly I have been a client of Unique for a very long time You can tell that they have a special bond with the cruise lines and this has been immensely helpful over the years and together with Hellen planning vacations has been great Hellen is a very special person and I look forward to a continuing long relationship with her as well as the people I have recommended to her who are also elated to work with her Thanks Hellen your the best We appreciate all your efforts on our behalf and for making our vacations special

first river boat cruise

By: bsm

Reviewed on: 27 Apr 2018

Hellen was on top of her game, as always. She gave us all the information that we needed and made sure that we had all of our trip details way in advance.



Reviewed on: 11 May 2018



By: Debra

Reviewed on: 07 Dec 2018

Wonderful and fun and interesting.

Working with Hellen Hoffman, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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