Karen LaCasse 

Seattle, WA United States
Why work with an advisor? 
Travel Specialties
  • Beach & Sun
  • Family Travel
  • Culture, History & Arts
  • Honeymoons
  • Destination Weddings

  • Italy
  • Costa Rica
  • Fiji
  • United States Minor Outlying Islands
Selling Travel Since
  • English

My Background

In my over 30-year career, I’ve booked travel to virtually every destination possible. I specialize in cruises and trips to Europe and the South Pacific, which are some of the areas I find most intriguing. My favorite destinations are Italy, as well as Samoa, with its warmth and friendliness, and Bali’s hill farms. I’ve explored the amazing jungles of Costa Rica and the green islands of New Zealand. I’m also drawn to any place with tropical, sandy beaches, like Cabo San Lucas, Puerto Vallarta, and Hawaii.

Places I Have Traveled

Reviews and Recommendations for Karen LaCasse


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Highly recommend

By: Michelle

Reviewed on: 04 Feb 2014

Highly Recommended

By: Rachel Martens

Reviewed on: 13 Feb 2014

Change of plans

By: T Doh

Reviewed on: 16 Feb 2014

Karen did great for me. I had planned a trip for a golf tourney out east but had to cancel last minute. I used Karen to get me credit on my unused tickets and she booked my flight for a golf trip to Phoenix.

Excellent Customer Service

By: Sally T.

Reviewed on: 25 Feb 2014

Karen was most helpful in getting our airline ticket reissued when I was unable to do on-line check in for our recent trip to the US Virgin Islands.


By: L.J.

Reviewed on: 28 Feb 2014

Not only did Karen help with the initial plans, she quickly notified me of a weather-related delay and worked with the airlines to find alternative routes for my trip, which ensured that my vacation went as planned.

Highly Recommended

By: tacig

Reviewed on: 07 Apr 2014

What an amazing trip.  Everything was well organized and we had no issues with the confirmations or tours.  Can't wait to use her to book my next trip!  


By: chiccop1

Reviewed on: 19 May 2014


By: Michelle

Reviewed on: 27 May 2014

Karen is responsive and provides outstanding services.  She is my go to person for my boss's travel arrangements.

Strongly Recommend

By: MVidale

Reviewed on: 13 Jun 2014

Karen did a wonderful job communicating and organizing our itinerary for our trip.  I would recommend her services to anyone.  She was so polite and professional throughout the entire process, if made for a memorable experience.



Reviewed on: 14 Jun 2014


Utmost Professionalism

By: cheeseboy

Reviewed on: 14 Jun 2014

Karen helped me book a personal trip back home to Wisconsin to bury my mother's ashes.   Karen expressed empathy for the task and helped me save considerable money on airfare by booking me into Chicago from Denver instead of Milwaukee or Green Bay.  Karen was very helpful during a stressful time for my family.

Highly recommended

By: Mike

Reviewed on: 22 Jun 2014

Karen is a consummate travel professional who combines competence with a great sense of humor. 

Great Experience

By: brooketravels

Reviewed on: 22 Jul 2014

My friend and I booked a trip with the assistance of Karen.  The communication via email was perfect and Karen responded promptly and answered each question.  The travel transportation was perfect timing with our connecting flights scheduled with enough time to transfer.  Transportation from the airport to the hotel was perfect and the communication with the company in the area worked well.  Overall, my friend and I had a great experience with no difficulties!

Highly Recommended. Karen is the best!

By: Not provided

Reviewed on: 31 Jul 2014

Great advice

By: flyingby

Reviewed on: 10 Sep 2014

Karen was easy to work with, she listened to what I had to say and helped me achieve my objective of a great experience in four countries. I highly recommend her for your travel needs.

Excellent commitment

By: EnricoNO

Reviewed on: 18 Sep 2014

Did her utmost to arrange our travels on short notice, with excellent results. Stress-free travel from start to finish. Well done.
Not Recommended


By: Unsatisfied

Reviewed on: 13 Nov 2014

Firstly, Karen was rude and unprofessional. She provided little "expert" help, made disparaging remarks about us trying to book "budget" properties, and was mostly unwilling to work with us to book the vacation we really wanted. She was more interested in trying to maximize her kickback by booking expensive hotels instead of trying to assist us with booking the activities where we wanted to spend our days. Worst of all, she set us up on a vacation that was full of stress, including a 3am wake up in order to drive cross country on costa rican back-roads in order to make an 8am boat that if we missed would've left us waiting until the following day. Sure, she told us we would have to catch a boat, but not that we needed to drive 4+ hours in the middle of the night in an unfamiliar country. I would advise against using Karen at all costs.
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Wonderful Booking Experience

By: alexz64

Reviewed on: 01 Dec 2014

Had a great experience booking with Karen L. Our trip was great as well. We went to Orlando for a warm getaway from Nebraska. We went to SeaWorld and took a fun helicopter ride for my 50th year Birthday, Yeppy, I reached a Half Century this year Jan. 2014. Thanks Karen, :)

Australia and New Zealand

By: Mike

Reviewed on: 08 Dec 2014

We spent 3 weeks traveling to Australia and New Zealand. Karen booked all our air between cities in the two countries, car rental in Queenstown and hotels in Cairns and Queenstown. Everything worked out great and we had a fabulous time.

Detroit Trip

By: Steve P

Reviewed on: 04 Dec 2014

Flights schedule was great. Minimum layover time. Alaska, American airlines and planes were satisfactory. Hotel Farmington Hills was perfectly located. I rate the room as 7.5 / 10.0 . Issue 1) Carpet was vacuumed only in high traffic areas. 3" strip of dust build up was along all the wall/floor molding. Issue 2) Ceiling stucco was falling off ceiling. 12" square area. Thrifty Car rental, return and shuttle service was easy and efficient. Although at 6'3" and 300 lbs., I barely fit into their 'Mid-size' Mitsubishi Galant car. I lucked out and only saw a dusting of powder snow during trip. Using Karen to book my complete trip was incredibly efficient and saved me hours of on-line research and booking time. I will definitely keep Karen and Travel&Transport in mind for my next trip. And will recommend your service to my Columbia co-workers.

Holiday trip with elderly person

By: F0305

Reviewed on: 02 Jan 2015

Very pleased with successful trip picking up and returning out of state elderly family member for Holiday season.

Expert friendly service

By: Mindy

Reviewed on: 26 Feb 2015

Everything went smoothly

Shanghai and Beijing 2015

By: Susan60601

Reviewed on: 02 Jul 2015

Karen made this trip easy and worry free for 2 ladies traveling alone in China for the first time. Her knowledge of the proper tour guides provided us with a very personal experience with a guide and driver - all at a price you would expect to pay for a large tour group. She organized our travel medical and evac insurance - so we felt covered incase of an unforseen emergency. She was patient with our questions and quick to help reconfirm everything when one of our passports went missing before the trip and new passport numbers had to be applied to every existing reservation. Would never consider traveling internationally without the support of a experienced agent like Karen!

Very Helpful

By: Brendan L

Reviewed on: 24 Jun 2015

Karen was awesome very helpful and gave us all the information we needed to decided on the best hotels in each location. She was very quick to follow up and gave us all the options on flights and recommend what she thought would be best. I would recommend her to anyone planning a trip.
Not Recommended

Good Trip Bad Rental Car Company

By: Gene O

Reviewed on: 15 Jun 2015

Travel & Transport recently helped me book hotel and rental cars for a Las Vegas family vacation. Karen did a satisfactory job getting our reservations completed, including several hotel options/costs to choose from. We ended up selecting the MGM Grand, and except for along wait to check-in, the stay was good and priced well. The biggest issue we experienced was with the Rental Car company - Fox Rental Cars. While this company provided the cheapest rates, there was definitely a reason they were so cheap... their service was terrible. They are an off-off-site rental company, which made getting and returning the rental cars a 90 minute (min.) effort. In addition, their staff were surly and the service was slow/inept. While I don't think Karen could've known this in advance, I hope she will now and discontinue using this company. After reviewing and considering all aspects, I'm not sure using Travel & Transport really saved me any time or money.

Hard Rock Riviera Maya

By: Jack

Reviewed on: 19 Jun 2015

Trip was well planned. We knew where to go to get through the maze of travel to Mexico. Direct flights were great, and the resort was great. The express luggage service included in our trip on the return that was performed by Lomus was worth it's wait in gold.

Awesome time!

By: CC72

Reviewed on: 11 Aug 2015

Karen, Thank you for all of your help! You made everything very easy for our entire group. We had no problems at the airports, with ground transportation or with the resort. Everyone had a great time! I will definitely recommend you to my family and friends.

Considerate and competent

By: first time traveler

Reviewed on: 18 Aug 2015

I thoroughly enjoyed my trip to Europe. The most difficult part of making the arraignments,being done for me, was a true blessing. I am very grateful for Karen and her expertise. Thank You

Friendly and very well informed

By: Ana2000

Reviewed on: 24 Aug 2015

Karen, was very helpful in planning our trip. Each time I called with any questions, she always remembered me and the detailed I has shared before. She was very knowledgeable and was familiar with the places were going to visit. She was even able to offer me advice on what type of weather we would have and the best type of footwear for the cobblestone streets we were going to encounter. Our trip details were perfect, everything went as planned, from the pick up at the airport , our luxurious hotel in the heart of the city, the tour of a lifetime at Vatican city and finally our transport back to airport. We were in a foreign country and had a language barrier but that did not hinder out trip at all, since our travel agent had made all the plans ahead for us. I would highly recommend Karen LaCasse & Travel and Transport to anyone planning a trip. We had a fantastic time.

Resourcefull Honeymoon Planning

By: Scwring8

Reviewed on: 24 Sep 2015

Karen did a great job of providing many options for our honeymoon. It was tough for us to decide, but in the end we had a great trip to Fiji for our Honeymoon.

Great NYC Trip Booked

By: NYC Fan

Reviewed on: 27 Sep 2015

Karen did a great job finding an affordable hotel in a great location and finding a direct flight. She made it super easy to book a trip to NYC!

Great service, very friendly and hlepful!

By: Jon

Reviewed on: 23 Oct 2015

Karen did an outstanding job and provided me with all the options to choose the best travel methods for me, even options I didn't think of. Thank You!

friendly and helpful

By: Jan

Reviewed on: 03 Nov 2015

All the arrangements Karen did for us went on without a hitch. Thank you. Sincerely, Jan Larsen

Very helpful and great trip!

By: Gibbygarcia

Reviewed on: 18 Nov 2015

Karen helped 3 households plan a trip for 10 to Orlando for a Disney cruise and 4 days at WDW. Everything went very well and we appreciated the attention to detail and Karen's help!

Outstanding as Always!

By: Spiliotes

Reviewed on: 03 Jan 2016

We have been working with Karen since 2013 after working with Jennifer Patterson of Travel & Transport since 2008. Karen has planned 4 major trips for our family of 4: two extended trips to Argentina and Chile in 2013, one to Costa Rica in 2014 and our second trip to Hawai in November 2015. Karen knows what we like (outdoors, hiking, informal, relaxed trips) and has been very helpful with suggestions as to locations, itineraries, accomodations and flights. Karen is efficient in the planning process and responsive to our many questions. We have recommended Karen to other friends and will continue to work with her to plan our future vacations.

Great Trip/Experience

By: from the south

Reviewed on: 11 Mar 2016

We loved our trip to Grand Case, St. Martin (Grand Case Beach Club). We were pleasantly surprised about the room, the staff, the environment...everything exceed our expectations including the transport service from and back to the airport. Awesome vacation!

Friendly people very clean beautiful place.

By: Dana5029

Reviewed on: 14 Mar 2016

Wonderful stay very clean nice people very helpful. Will go back and stay there again.

Amazing Service - Amazing Trip

By: MaryBeth

Reviewed on: 01 Jun 2016

I'm so happy I had the opportunity to book my vacation with Karen. She was responsive and the recommended resort was amazing!!! We are looking forward to the next amazing experience!

Life Saver!

By: Ginny

Reviewed on: 22 May 2016

Karen came to the rescue with a list of proven hotels in the Florence, Italy center city. I had been trying to research options myself on-line, but had no way to tell which were desirable. The one we chose was excellent- giving us a fabulous location and excellent accommodations. Thanks, Karen.

Friendly nice service for my first time use.

By: Zoomie

Reviewed on: 05 Jun 2016

Karen was a big help with my travel needs

Vacation survey

By: Gene

Reviewed on: 06 Jul 2016

Great service, like the accommodations. Bahaia was a great place. Fairfield Inn was good, but similar locations close by had better outdoor accommodations for kids. Overall very happy with the trip

Problem solved

By: roy

Reviewed on: 08 Jul 2016

Karen helped find a solution for my son's trip to Mozambique in which the local airline was difficult to work with. She booked a trip that worked perfectly for him, which gave us more assurance that he'd get there safely from Joburg.

Perfect trip

By: David in N. Carolina

Reviewed on: 28 Jul 2016

Excellent!!! Travel went without any delays or problems. TSA pre-check was an added benefit. Thank you Karen for a great experience.

Top quality service

By: Texas fam

Reviewed on: 01 Aug 2016

Karen took care of everything on our 3 week European family vacation. We couldn't have asked for anything more. Top notch all the way

Very Responsive

By: RainStorm

Reviewed on: 06 Oct 2016

Karen did a great job of booking and keeping me posted! Very responsive! Even was able to rebook in order to add an onboard credit. Cruise was fabulous and no issues at all.

Great, prompt and friendly service

By: AJ

Reviewed on: 13 Oct 2016

Karen recently put together a travel package for a trip that included myself and my family. She was helpful, courteous and willing to go the extra mile...and above all, she was extremely patient in dealing with all of my questions! I would highly recommend her services if you're looking to plan a getaway, business or otherwise.

Great Trip

By: Tif

Reviewed on: 13 Oct 2016

Hi Karen: My ten year Arthrex anniversary trip was great. Everything you set up for us went smoothly. We are so grateful. The Boston Harbor Hotel was fantastic and I would highly recommend it. The Stepping Stone Inn in Salem was my first try at a bed & breakfast. It was OK but the Harbourview Inn another bed & breakfast in Gloucester was way better. Please thank everyone there at Travel and Transport for me. Tiffany Roarty Arthrex, Inc.

Great Trip to New England

By: Brock64

Reviewed on: 17 Oct 2016

Our trip went great. Karen did a great job of presenting us options and we chose the Globus tour. The trip was fantastic, we had never been to the New England area before. The bus driver was the key and she did a fabulous job. We just need to get Karen an idea for our next adventure.

Fast, efficient, and patient

By: Beezers

Reviewed on: 20 Oct 2016

Karen was quick to provide booking options for our flight and dealt with our many booking/seating questions quickly and clearly. We would absolutely book travel with her again. She made a very daunting process painless. We tested her with many questions and she patiently and quickly answered all of them. The trip was a great experience and she was a big part of that.

Lubbock trip

By: Scott Kelm

Reviewed on: 23 Feb 2017

Excellent, enjoyed speaking with her.


By: Seasoned Traveler

Reviewed on: 25 Feb 2017

Karen did a great job for us. Very professional.

Karen was fantastic

By: Ape

Reviewed on: 05 Apr 2017

My request was really difficult and Karen pulled it off I really appreciate her assistance

recent trip

By: Lindsey

Reviewed on: 24 Apr 2017

Karen was extremely responsive and organized. She was very nice and understanding to what we wanted in our trip. Karen was a huge part of what made our trip so wonderful as everything was coordinated exactly how we wanted it.

Sebastian Sitas

By: Robert

Reviewed on: 26 Apr 2017

My USA to Paris flight was cancelled due to Champs Elysees IS shooter. I somehow had to get to St. Jean Pied de Port for transit to Spain. Middle of the night and nobody cares. Karen LaCasse managed to get me there through North Africa with moments to spare. She is a bright light in the dark of night.

Grand Canyon Tour

By: BarryN

Reviewed on: 22 May 2017

Karen was very helpful in booking exactly what we wanted to do, everything from the Grand Canyon Railway tickets to the hotel room selections she would check and double check to ensure we were satisfied with our selections prior to booking. She was very helpful in arranging our travel plans, and in one instance having to reschedule one of our reservations. All of the reservations were spot on and the information we needed was given in quick fashion. I am delighted to have worked with Karen and am appreciative that she was able to assist in planning this wonderful trip! Thanks!


By: vallejo

Reviewed on: 20 May 2017

She is very professional

Wonderfully knowledgeable!

By: kgomez

Reviewed on: 26 Jun 2017

Karen went the extra mile to make sure we had everything we needed and all things were booked. It was a smooth ride and her suggestions for places to see were excellent. My wife and I have never had a better time on vacation. Thanks Karen!


By: AngieJ

Reviewed on: 02 Jun 2017

Karen was very helpful in planning a recent trip to France. Flights were canceled after original booking and she worked with us to get them rescheduled. Always pleasant and more than helpful!

European vacation

By: Butch

Reviewed on: 09 Jun 2017

A breeze. She walked us along through the whole process. I will work with Karen again in the future.

Peru trip

By: Heather Davis

Reviewed on: 12 Jun 2017

Friendly, easy, fast.

Gift card travel

By: Traveler

Reviewed on: 26 Jun 2017

Karen LaCasse was great to work with using my gift card.

Wrong way

By: wporihoire

Reviewed on: 07 Jul 2017

Thanks for the reservation. Unfortunately, the first leg of the transport went south, to then connect at a city to the north, which then headed south. We decided it made more sense to skip the first leg of the transport and travel north by car. The first leg was really not needed, which would have saved us some money on the fare. It was a minor oversight and I was not able to realize the error when accepting the tickets. My rookie mistake, as I am not a "seasoned" traveler.


By: Jose C

Reviewed on: 12 Jul 2017

I cannot thank Karen enough for the amazing trip she booked for me. Everything was perfect. The flights, the connections everything was a breeze. We had the most wonderful time. Thank you so much Karen. A++++ would recommend in the future!


By: anonymous

Reviewed on: 28 Jul 2017

Karen LaCasse was helpful and precise with bookings.

European Flight

By: Kevin Hawes

Reviewed on: 28 Jul 2017

Karen did an absolutely brilliant job of setting up all of our flights! Her response time to my questions was as good as it gets!

Punta Cana

By: First Time to DR

Reviewed on: 07 Aug 2017

We were looking to find a destination other than Mexico for a beach vacation. After reviewing several options with Karen, we went with Punta Cana. The price was reasonable and the timing fit our schedule. The hotel was dated, but we were aware of that. The beach was beautiful, which is a major factor for us. The trip plan contained all the needed information, and we had no issues into or out of Punta Cana. Great trip.


By: Tom

Reviewed on: 12 Sep 2017

Very helpful and full of good information


By: Sheila

Reviewed on: 25 Sep 2017

Karen was outstanding!

Get away

By: M & R

Reviewed on: 19 Sep 2017

She met all our needs and did a great job of setting up our trip!

Black Hills

By: Black Hills

Reviewed on: 02 Oct 2017

Excellent. Her initial suggestions were good and she immediately made changes we requested.


By: Dan

Reviewed on: 14 Oct 2017

Karen was great to work with! Offering a variety of flight options and hotels to meet our needs. A great overall experience! Thank you!

trip to london and dublin

By: reni

Reviewed on: 27 Oct 2017

I was happy with helping from Mrs. Karen LaCasse , only small issue about the communication for the airline schedule but everything was taking care of and we communicated thru email to handle it :)

Very Easy and Professional

By: Brian

Reviewed on: 01 Nov 2017

I love working with Karen! She is seriously awesome and does a great job finding exactly what you are looking for. I highly recommend working with this very professional, friendly, and attentive agent. (Thanks Karen for all your help!)

Viking Cruise Nov 2017

By: BillC

Reviewed on: 27 Nov 2017

Karen was very responsive and helped with the flight arrangements. We received all documents in a timely manner with no issues.

Trip to Bhutan

By: Lynn

Reviewed on: 17 Dec 2017

Karen was/is a lovely travel agent - pleased with the arrangements and how she stayed on top of everything right up until the day of the flight. What was the big disappointment/surprise, no seat assignment. So of course on the long flight from Seattle to Dubai we had middle seats. Which of course would have been fine if we had booked last minute - but booked months in advance, middle seats were not expected. Though pleased Karen responded quickly to our emails and got us aisle seats for the trip home. But still disappointed we were in middle seats starting our on our trip.

Turks and Caicos

By: Cec

Reviewed on: 04 Jan 2018

Karen is very responsive and very helpful!

Very Helpful

By: Andrew

Reviewed on: 08 Jan 2018

Karen was very helpful and a pleasure to deal with.

Trip to Vegas

By: Iggy

Reviewed on: 10 Jan 2018

Outstanding very professional and listened to our needs

YOS trip

By: Traveler1

Reviewed on: 22 Jan 2018

Karen was fine to work with, but unfortunately the choices I made for the trip precluded much help from her end. The one thing should could have done would have been to offer alternatives for a cheaper air flight. Once there, I found that I could have flown into another city and taken a commuter flight to my destination for considerably less. As YOS is a defined benefit, the agency should be looking for alternatives to save money. Other than that, all other plans were made by me.

Karen is the best!

By: Brian Smart

Reviewed on: 22 Jan 2018

I have been working with Ms. LaCasse for three years now and she has never failed me! Always professional, prompt, and attentive. Highly recommend working with her!

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  • Italy
  • Costa Rica
  • Fiji
  • United States Minor Outlying Islands