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I began in the travel industry working at American Express and at the Ritz Carlton in Atlanta. Flash forward some years, and I’m now the Assistant Manager at Century Travel, where I specialize in corporate travel. I still credit my success to my humble beginnings at the Ritz, where I’d say “how may I assist you?” regularly. The Ritz Carlton has the best customer service training in the business, and I credit my former boss for laying such a great foundation, which I use every day with my customers.
One of my favorite travel memories was a whirlwind, five week backpacking tour around Europe with my friends after we graduated college. I saw it all, took a picture, and then moved on to the next place. We saw fifteen countries in five weeks, and while completely exhausting, it was absolutely exhilarating. I got that out of my system and now when I travel, I like to stay for an extended time and soak up all the culture.
Travel tip: Arrive at the airport EARLY!
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