Phyl Andersen CTA, ECC

San Clemente, CA United States
Blackhawk Vacations, an independent affiliate of Travel Edge
 100%
Recommended
59
Reviews
 
Travel Specialties
Interests
  • Food & Wine
  • Culture, History & Arts
  • Hotels
  • Independent Tours
  • Family Travel


Destinations
  • Italy
  • Ireland
  • Sweden
  • United Kingdom
  • Antarctica
  • View More...
Selling Travel Since
2006
Languages
  • English

My Background

Why work with me?

Imagine your dreams fulfilled and your expectations exceeded!

My goal is to develop a long term relationship with you: know your travel likes and dislikes, what knocks your socks off, which experiences to avoid, and, most of all, what destinations you want targeted.

Your vacation goals are a treasure map highlighting future travel opportunities. I am with you every step of the way: before, during and after your trip (almost like being packed in your suitcase). Going the extra step with service keeps my clients coming back.

Customer Service, Knowledge, Education and Experience are continued goals:

  • I have earned a CTA (Certified Travel Advisor) and have been awarded an ECC (Elite Counselor) designation.
  • I continue to expand my knowledge, polish my expertise and learn about destinations in order to make your vacation a trip of a lifetime.

Call or email and we'll share ideas. Envision the possibilities!

Places I Have Traveled


Memberships 

Virtuoso Alliances
  • Priority Travel Specialist

Reviews and Recommendations for Phyl Andersen

100%

of 59
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Excellent Planning!

By: LA_Car_Geek


Reviewed on: 10 May 2014

Phyl did an excellent job of coordinating my vacation.  Everything went exactly as she described.  She really knows her stuff!
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Wow! What a trip!

By: PV51


Reviewed on: 04 Jun 2014

Phyllis Andersen made this a trip of a lifetime!  Everything was so carefully planned that all we had to do was sit back and enjoy ourselves. Due to the fine details Phyllis attended to, like ship transfers, personal details of airport layouts, and, exclusive day tours, we felt relaxed as we traveled. We were thrilled with our Virtuoso tour in Turkey which Phyllis set up. There we were treated like royalty. Phyllis Andersen made our trip special by listening to our wants and needs. She's great and we will surely ask for her again in the future. Thank you!

Awesome and professional agent

By: Libby


Reviewed on: 30 Oct 2014

Phyl is amazing! She planned a simply fantastic trip. Planning a trip for six people between 17 and 61 is not easy, and she nailed it. We give her the highest rating possible and would suggest others use Phyl for all their trip planning needs!

Fabulors Service

By: Sassymae


Reviewed on: 12 Oct 2014

Had a wonderful trip. Phyl is the greatest!!!!!

Outstanding Service

By: Texan Trio Member


Reviewed on: 13 Oct 2014

We have used Blackhawk (Phyl and Phil Andersen) on numerous occasions and their support has been outstanding.

Great cruise, grandkids had a ball!

By: Haner


Reviewed on: 08 Jan 2015

Please see my e-mail to Blackhawk, dated 1/5/15, 1045. The grandkids are ready to go again. Ship's a little too big for Mary and I. You have spoiled us with Regent, and, as usual, you did a great job putting this together for us. Thanks from us all. JWH

The trip was perfect!

By: Brad and Katie


Reviewed on: 20 Mar 2015

Phyl did a superb job planning our Iceland adventure. Everything was perfectly planned and executed. We would give Phyl a perfect 10!!!!!

Regent Cruise wonderful terrible pre-cruise

By: Miacat


Reviewed on: 01 Apr 2015

We have used Regent as a cruise provider several times and have been very pleased. We recently took a cruise called Royal Temples & Glimmering Towers. We enjoyed each of the ports for very different reasons. The biggest surprise was the stop in Busan South Korea with a great tour and tour guide. The guide discussed daily life in her city and wonderfully explained each of the stops. It made us want to return to South Korea and see Seoul. The three days in Tokyo was terrible from the arrival at the airport to the three days of touring. There were about 350 or more guests on this part of the trip. The most of the tour guides spoke little English and added very little explanation to what we were seeing. We saw nothing of Tokyo but mostly shrines, temples and items outside the city. It would have been better for us to have planned a tour of Tokyo, on our own but we did not know what was planned for the three days. We stayed at an Intercontinental in Tokyo great but overbooked hotel.

Awesome experience

By: tpetraki


Reviewed on: 22 Jun 2015

Phyl was very helpful and accommodating. I normally like to make my travel plans alone, so working with a travel agent was a new experience for me. However, after working with Phyl, I'm not going my to my old ways. I'm sure Phyl will be planning many vacations for me in the future.

Great planning and service

By: Bill and Pat


Reviewed on: 15 Sep 2015

Everything was done so there were no worries and problems. It has always been the case with every trip they have set up..

Once again fantastic

By: GH


Reviewed on: 13 Jul 2015

The Andersons are so wonderful to have as travel planners. I do not know much about where to go or what to do and they always take care of us. My whole family is hard to wrangle so it really helps to have one person coordinating everything. I highly recommend them to anyone. Just go to them with an idea and they have such extensive knowledge of the world that they will find the perfect vacation for you.

Amtrak Nat'l Parks & Salt Lake City

By: Bob&Rita


Reviewed on: 26 Jul 2015

Generally it was very good. We found out that it was only the 2nd time that this tour was run and it showed. There was a lot of last minute changing of plans. It was mostly on relatively small things like what time to meet up and where, but there was also a change in the lodge we stayed in at Yellowstone which led to a couple of extra hours on the bus instead of touring. The tour leader was not consistently communicative with the same information to everybody, but she had a lot to deal with considering all the minor changes she had to deal with. She also, on her own, was able to get tickets for everybody to see the Mormon Tabernacle Choir in concert. Another unscheduled but appreciated treat. They provided a large, new bus with extra room for everybody and the folks on the tour was the nicest group of people of all the tours we've ever taken. With time, this tour will only get better.

Super Cruise on the Danube

By: Bullet 1


Reviewed on: 28 Aug 2015

The entire trip was fabulous! Air travel to and from went smoothly and transfers well organized and uneventful. The Hilton Old Town in Prague was nice and our excursions in Prague were fun and informative. We hit the weather just right. It was 95deg plus in central Europe before and after our cruise. Weather on cruise was in the 70s, and mostly sunny. The AMA Serena is a beautiful brand new ship and, thanks to Phyl, we had one of the four suites, which were spacious and well equipped. All the excursions along the Danube were delightful. The ship treated us to a river night light viewing cruise on the Danube at Budapest. The city is spectacular at night. The trip home from Heathrow to Austin, TX was great. We were in a Boeing 787 Dreamliner, and it is a fantastic airplane. The Environmental Control System is state of the art. The cabin is pressurized to 6000 ft and the system uses outside air which is also moisturized. We arrived refreshed! Thanks Blackhawk!!

Wonderful, friendly service.

By: Chris78


Reviewed on: 20 Oct 2015

My husband and I were planning a trip to Italy and figured we were young, we can figure everything out for ourselves. But as the days were counting down, we both realized we didn't have the time to do it ourselves. My parents had used Phyl previously and she did a great job; so I reached out to her for help with our trip to Italy. Thank God we contacted her! Phyl was amazing! She has the best customer service and knows her stuff. We will be using Phyl again for our trip next year and look forward to working with her again. Phyl took care of everything for us; the care package sent prior to our departure was perfect and a fabulous Thank You card was waiting for us in the mail when we got home. Thank you Phyl and see you on the next trip, hopefully very soon!

Another excellent trip!

By: Chip1


Reviewed on: 10 Nov 2015

Trip was fabulous as always. Tons of great advice and tips to make the trip truly memorable.

Great Friendly Service

By: Nod


Reviewed on: 22 Jan 2016

As usual - great timely service

Excellent travel advisor

By: Mr. Ritz


Reviewed on: 04 Apr 2018

Highly recommend Phyl and her team.

Amazing, friendly service!

By: ChrisNathanOHall


Reviewed on: 02 Jun 2016

Good Morning, I sincerely apologize that it has taken me this long to fill out this review. Phyl was amazing; our entire trip was perfect thanks to her. Phyl was so accommodating and helpful to us; she helped us out with tours and ideas that we would have never been able to find ourselves. I would always tell by talking to her on the phone or email, that she had a smile on her face and wanted to make our trip the best it could be. We learned so much from Phyl. We will use Phyl for every single one of our future trips from now on and we look forward to working with her again. Thank you, Chris & Nathan

Good Vacation for 67% of our Immediate Family

By: Colonel


Reviewed on: 04 Jan 2016

Nasty Wx in Michigan prevented our son, daughter-in-law and two grandchildren from leaving Michigan. They were scheduled to leave MI on Tuesday December 29; however, a closed airport prevented American Airlines from getting them out of Grand Rapids until Friday January 1: their return flights we scheduled for January 2. Certainly not Blackhawk's fault, but did put a damper on the vacation. David tried to intervene but was unsuccessful. Hopefully, with Blackhawk assistance, we will be able to come to some sort of amiable agreement with Travelex JWH

Another wonderful trip

By: Gina


Reviewed on: 04 Jan 2016

I loved it so much I want to move there!

Great knowledge and service

By: DnA407


Reviewed on: 24 Apr 2016

An absolutely wonderful experience on our trip thanks to Phyl! Her upgrades and other recommendations all worked out and were well worth it. Phyl knows her business and we were grateful to find someone who really is a pro. She delivered above and beyond our expectations. (How often can you say that) We will be calling her for all of our travel plans from now on. Thank you very much for making our trip a memorable one.

DreamWeaver Phyl is awesome!!

By: ChrisNathanNYC


Reviewed on: 21 Nov 2016

This was our 3rd time using Phyl and once again she out did herself. We love using Phyl for our big annual vacations and love working with her. She is great to work with, wonderful personality and so friendly. We always look forward to working with her every year!! Thank you again Phyl and look forward to next year's adventure! Chris & Nathan

Perfection at Every Detail

By: RMA16


Reviewed on: 05 Dec 2016

I cannot stop recommending Phyl to my friends and family who require travel arrangements- any task I hand to her is handled quickly and perfectly, often leaving me with the best experience! She's helped me travel all over the world, and each time I step into a hotel I am treated like a celebrity just because of the painstaking details she places on each of our reservations. Phyl often stops at nothing to make sure I'm happy and in budget with all of my travel needs, understands my quirks, and never fails to amaze. My friends and family are often in awe of the service we receive when we travel and even they see the difference it makes when going through a Virtuoso agent. I am a customer for life and after traveling with friends some of them are, too! There's simply no better person to help one in their quest to see the world- from a quick weekend jaunt to Palm Beach to a grand trip across Italy and Southeast Asia, she's done it all for me.

Another excellent trip!

By: DA1


Reviewed on: 07 Jan 2017

Another excellent trip that went off seamlessly!

Florence

By: Florence


Reviewed on: 22 May 2017

Enjoyed working with Phyl Very professional, knowledgeable,

Crystal Symphony through Asia

By: Burt Hixson


Reviewed on: 31 May 2017

Four times around the globe to over 89 countries, I have never dealt with such a well versed, experienced cruise agent as Phyl Andersen. What a joy she is to work with, and how knowledgeable she is. Once she has your MO and preferences down, you have no worries about the cruise, the ship, or the trip she puts together. I am not the easiest to please, as I have been on every top cruise line, except two, over 32 different ships and still going for more. I know what I speak, as I have had 5 major sized successful restaurants with over 660 employees at one time, and know what service, promptness, and accuracy is. Boy does this gal Phyl have it! If she ever retires...I am on the Beach !

A quick weekend, a great hotel suggestion!

By: WeekendTravelerEV


Reviewed on: 23 Jun 2017

This was a quick weekend trip and Phyl suggested just the right hotel. Her team took care of all the details making for a great trip!

The Perfect Vacation

By: Yvonne


Reviewed on: 22 Jun 2017

Phyl was amazing, she paid attention to every detail and was very patient answering our many questions. When there were better deals, she alerted us and made sure we had every we needed

Biltmore

By: Batgirl


Reviewed on: 02 Jul 2017

Very easy, quick to respond to emails. Followed up after i got home to hear about the experience

Another Great Booking!

By: Caroline


Reviewed on: 10 Jul 2017

Phyl has been my travel advisor for the past five years. She first helped me and my family plan a trip to Scotland and London five years ago and we've counted on her (and her husband Phil) ever since to help us with several other trips. Most recently I was in London again and asked Phyl to help me book another hotel. I was traveling by myself and wanted to stay in another part of London in a different type of hotel than we'd stayed in before (although I loved that one I just wanted to try something different). Phyl and I narrowed it down to two choices and then she reached out to her London contacts for advice on which was best for my needs. I chose The Egerton House Hotel which I absolutely loved! After dealing with me for five years Phyl knows what I do and don't like and I appreciate her advice. She also encourages me to try new things too that I might not otherwise do like a fly fishing excursion at the Four Seasons Jackson Hole which was a blast!

Terrific travel planning and scheduling of activties

By: Alan


Reviewed on: 12 Jul 2017

Absolutely the greatest. Phyl made a special family event even better with our ease of travel and accommodation.

Always a great trip!

By: Ty


Reviewed on: 27 Jul 2017

Phyl has a great team of people working with her to make sure that this went off flawlessly. Thanks again.

phyl

By: cynthia


Reviewed on: 30 Jul 2017

Absolutely fabulous. She is our familys trip advisor. Our trip to San Diego was fraught with complications (nobodys fault) and Phyl handled each and every situation above and beyond what we expected. Phyl is a remarkable professional and always performs above and beyond the call of duty. Our entire family relies on her for our trip planning.

Review of travel advisor

By: Josh


Reviewed on: 18 Aug 2017

In my 64 years of traveling, 4 times around the globe to over 86 countries, and 33 different ships, II think Phyl Andersen is one of the finest and most knowledgeable agent I have ever come across. She is a delight to work with and has cruising in her blood. She is very positive, always has alternative suggestions if she has to answer “No”. The industry needs more of her kind, and her husband is very helpful as well. It’s a really nice team, getting two for the price of one.

A great weekend

By: Las Vegas Traveler


Reviewed on: 21 Aug 2017

Thank you for planning a great weekend in Las Vegas. We really enjoyed the daily complimentary breakfast that you were able to get for us!

Phyl Andersen

By: Ritab


Reviewed on: 04 Oct 2017

I have worked with Phyl and her team for a number of years and have found them to be extremely helpful in planning my trips. She has made suggestions concerning various aspects of our trips. She always follows up to make sure we have had a good trip and if we have any suggestions for others taking a similar trip.

Arlon

By: Arlon


Reviewed on: 19 Oct 2017

Phyl is always great to work with! I appreciate her knowledge!

London Jaunt

By: Heidi S


Reviewed on: 20 Oct 2017

Phyl is amazing! Her attention to detail is outstanding. Everything she arranged worked like clockwork so we could just enjoy our trip to London with our son. The flight, Black Cab pick up at Heathrow, our hotel, the train tickets for our day trips to York and Portsmouth all came together flawlessly. I will use Phyl every time we take a vacation. She's simply the best.

Another Great Trip!

By: easypath99


Reviewed on: 13 Nov 2017

I have worked with Phyl for a number of years now and she knows my tastes, likes and dislikes. We have an easy rapport and working with her at this point is more like working with a friend than an "agent". She gives it to me straight about properties and I really appreciate her advice.

European river cruise

By: Leo


Reviewed on: 13 Nov 2017

The Andersens did a great job in arranging a river cruise in Europe for my family of seven members. Their arranging for a hotel and activities before and after the cruise was excellent. I plan to use their services in the future and recommend them highly.

The Best in the Business

By: Monique


Reviewed on: 02 Dec 2017

I am a very difficult person to work, but they are very patient with me. The provide me with the best information, prices and options. I am booking my third cruise with them and I am very excited. I would never use another travel agent

Great Centrally-Located Hotel!

By: MCH


Reviewed on: 28 Dec 2017

As always, Phyl (and Phil) made our trip to Santa Fe easy and dependable. I've worked with Phyl for many years now and always contact her for travel advice including lodging and destination info. She is focused and direct and never hestitates to give me uncensored opinions about a hotel that I want to stay or place I want to go. Phyl and Blackhawk are my defaults now - I can't imagine planning a trip on my own anymore. Thanks Phyl!

Holiday Caribbean Cruise 2018

By: Chris D


Reviewed on: 18 Jan 2018

She is always awesome and goes out of her way to make the trip so easy and enjoyable

Keep going back!

By: Tyler


Reviewed on: 13 Jan 2018

I keep going back because the team at Blackhawk does such a great job covering all the details of my trip!

Planned a wonderful customized trip

By: Les


Reviewed on: 07 Feb 2018

Very easy, this was another successful overseas trip that she has planned for us. We loved our recent trip to Argentina and Uruguay! Wonderful local guides, unique boutique hotels and all customized to meet our goals for adventure, stress free travel, and interesting places to visit. Iguazu Falls was amazing, but her suggestions of Colonia de Sacramento and San Yisidro were fantastic!! Great local guided tours in Buenos Aires, but plenty of free time for us to explore and enjoy the local culture and people. Can’t wait to go on our next adventure in their experienced and capable hands!

Great service.

By: Sam


Reviewed on: 04 Mar 2018

Phyl did a great job setting everything up and calling the hotel the day before our arrival to make sure we got a nice room. The Virtuoso amenities were very nice and enjoyed a nice dinner at the hotel restaurant.

Thank you

By: World Traveler


Reviewed on: 04 Mar 2018

Thank you for planning a great trip!

Olympics

By: Sue Kapis


Reviewed on: 06 Mar 2018

Great, especially half way through my trip requested hotel change and was able to get it despite previously being sold out

Amazing Customer Service

By: Bill&Elecia


Reviewed on: 29 Sep 2018

From beginning to end the customer service, the knowledge of the trip, how careful they listened to our questions, the fast responses to our questions, the professionalism, the friendliness, our informative brochures and welcome packages, and the over all experience was and is unforgettably amazing and awesome. We even got a call the day or our trip... talking about top-notch service... we got it. We will use them over and over and over again. If you want high quality, trust me use their services you will be very impress, happy and beyond satisfy, it is going to make you want to travel more.

Cruising to Normandy

By: One of the Texan


Reviewed on: 26 Apr 2018

Outstanding, as usual.

Castles on the Rhine 2018

By: Largo


Reviewed on: 14 May 2018

I couldn't have been more pleased. Everything was taken care of by Phyl who knew my specific likes and went that extra step to make sure I was satisfied. I had a great time and, after this trip, I would never consider using anybody else.

Great work

By: Ritabeee


Reviewed on: 13 Jun 2018

Working with Phyl is great. She handles everything very efficiently based on my preferences and my discussions with her or others working with her. I have worked with her for several years and she has made great suggestions on various aspects of my trips. After each trip she follows up to determine what I liked and what I did not fell was a good part of my trip.

Denver

By: LJ


Reviewed on: 04 Jun 2018

Very nice and she made you feel confident and secure about your arrangements

Simply the best!

By: RMA


Reviewed on: 10 Jun 2018

I never have to worry when Phyl handles my reservations. She remembers my likes, dislikes, and her recommendations are always on point. I’ve been a client for almost ten years and don’t plan on going anywhere else!

Fabulous Mediterranean Adventure

By: HSchake


Reviewed on: 04 Jul 2018

As per usual, Phyl planned everything to perfection and exceeded our expectations. The hotels were each exceptional and we were given VIP service - upgraded to suites, champagne on arrival, table booked in advance for our anniversary dinner on Mallorca. The tours in Venice gave us access we never would have had on our own. We can not recommend Phyl more highly and will plan all of our trips with her guidance in the future.

I wouldn’t use anyone else

By: Ez0199


Reviewed on: 19 Aug 2018

It is always easy to work with this group. I can always get in contact with them and they take care of my travel comprehensively.

Fantastic, Easy A-->B

By: Bluj626


Reviewed on: 29 Aug 2018

Recently traveled to Japan and South Korea. I'm a "rugged" traveler. They had all pubic transport mapped out ahead of time. I was booked in a hotel that fit my needs and exceeded my expectations. I had the privilege of being part of 4 of the top traditional summer festivals of Japan and climbing to a seaside temple where I took part in a Buddhist prayer ceremony in South Korea. I've worked with Blackhawk Vacations for over 8 years and I wouldn't recommend anyone else.

Scandia trip

By: Dt


Reviewed on: 22 Aug 2018

Easy to communicate with. Great knowledge of what to do. I will definitely recommend them.

Always a pleasure

By: Paris


Reviewed on: 07 Sep 2018

Always a pleasure working with Phyl's team. The hotels were beautiful and the transfers were on time. I will be booking my holiday travel with Phyl later this year.

Working with Phyl Andersen, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • Italy
  • Ireland
  • Sweden
  • United Kingdom
  • Antarctica
  • Costa Rica
  • Denmark
  • France
  • Turkey
  • Peru
  • Russia
  • South Africa
  • Spain