Gay Johansen 

Jupiter, FL United States
Why work with an advisor? 
Travel Specialties
  • Family Travel
  • Honeymoons
  • Escorted Tours
  • Ocean Cruising
  • Meeting & Incentive Travel

  • No Destinations
Selling Travel Since
  • English

My Background

I am full service travel consultant specializing in personalized service to all my clients.

Places I Have Traveled

Reviews and Recommendations for Gay Johansen


of 152

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Great and helpful travel agent!

By: ChrisK

Reviewed on: 17 Sep 2013

We have dealt with Gay for several years and on several trips.. She is why we keep coming back to Cooks.. I can not say enough on what a great person she is and the help she has given us. In other words my wife and I really like her and like dealing with her. She plans all of our trips, and will continue for as long as we travel.

highly recommended

By: barry

Reviewed on: 17 Sep 2013

I've used Gay fir years. She is hard working and an asset for your company. Whenever I need anything she gets,it done hassle free N

Highly Recommend Gay

By: Betty

Reviewed on: 17 Sep 2013

Gay is very thorough and asks all the right questions to ensure that your trip is everything that you want it to be! Her pricing is better than the internet and I always listen to any alternative suggestions or additional thoughts that she may have as a result of her extensive travel agency background! I highly recommend Gay for all of your travel requirements...she's my gal!

Fabulous event/trip planner

By: Gail

Reviewed on: 17 Sep 2013

We loved our European planned trip on the Regent with Gay Johansen! Fabulous planning, attention to detail, superior service. I would definitely recommend her to all my friends and clients.

Great trip that was well planned and well executed.

By: The Duke

Reviewed on: 03 Oct 2013

With Gay's superb assistance we were able to pick off another trip from the "bucket list"! Tauck provides a great experience, their attention to detail is fantastic and the combo of Cooks Travel and Tauck is certainly a winning one. Thanks for the memories!

Very Highly Recommend Gay Johansen- Travel Resource

By: Yonald

Reviewed on: 13 Oct 2013

Gay Johansen was so professional in preparing us for our trip to Barbados and Sandy Lane Hotel. Gay, at every turn, beginning with the beautiful Sandy Lane Hotel reservation, upgrades galore, air reservations, restaurant options, golf upgrades, romantic spa, marketing material from Sandy Lane & Barbados. Gay & "Travel Resource" are simply awesome... Thank You Gay!! Yonald & Susan

Gay is always exceptional in her service!

By: Mike

Reviewed on: 15 Oct 2013

Gay has been my "go-to" travel help for many years. There are two principal reasons I continue to use Gay----her incredible competence and unbelievable level of service. I HIGHLY recommend Gay. J. Michael Smith

Long time first rate assistance by Gay!!

By: Mike

Reviewed on: 26 Nov 2013

Gay has been my "go to" travel agent for years. Her performance is the reason.

highly recommend

By: dakota43

Reviewed on: 26 Nov 2013

I have recommended Gay to all my freinds for travel accomantions. She has went above and beyond on all of our travel plans. She is the best. I have even called her on her day off and she ckecked it out for my family. You couldn/t get a better travel agent.

Highly recommend

By: Not provided

Reviewed on: 04 Dec 2013

Gay was very pleasant and easy to work with. She was efficient and informative. Anytime I called she was prompt in responding and answered any questions effectively.

Super agent - highly recommended

By: ME

Reviewed on: 04 Dec 2013

Our cruise was great - lovely ship, excellent food and service. But....our agent outdid herself from the start of our trip down to Miami on the bus .....mimosa's and goodies on the way....good table assignments and made sure we all had a great time the whole cruise. Her care and concern for the injured lady in our party was exemplary - SHE IS THE BEST!!!

Alakan Trip

By: Judy G

Reviewed on: 23 Aug 2018

Gay was great, very helpful and knowledgeable. This was our 1st trip to Alaska so we had no clue where to go or what to see so Gay's recommendations were truly appreciated. In addition, our sister and brother-in-law were also going with us and this was only their 2nd cruise so they needed lots of guidance too. Although we booked our air independently, Gay got our family on the same plane from DFW to ANC. There was also an airline mix up of their seats and Gay took care of that as well. Of course Gay was helpful in getting our cabins near each other. It is always a pleasure to work with her.

smooth sailing

By: Cam

Reviewed on: 23 Aug 2018

Very smooth, got my flight and rental car reservations done with no problems

Canada and New England

By: Patti

Reviewed on: 18 Sep 2018

AN AWESOME EXPERIENCE! She's the best and stays on top of things. She has our best interest at heart.

Trip Advisor

By: John & Joan

Reviewed on: 22 Sep 2018

Gay is a true professional and always has our best interests in mind. She has booked many trips for us, and our friends and family and we have never been disappointed.

Working with Gay, love it!

By: Oyster girl

Reviewed on: 26 Sep 2018

I have worked with Gay for many, many years. She is wonderful!! Very informed and knowledgeable.

Best travel agent ever!!!!

By: Lew

Reviewed on: 18 Nov 2018

Gay was amazing in every way. She found us a great deal and even after we had payed for our cruise she still found offers for us. That saved us more money. Will definitely be using her again.

Canada, New England Cruise

By: Paula

Reviewed on: 18 Nov 2018

Gay is always a pleasure to work with. She is extremely helpful and always gets us the best rates available.

She knows my preferences

By: Cam

Reviewed on: 24 Nov 2018

It is great working with Gay. She knows my preferences for airline sets and rental cars.

Best Ever-Always ON IT!!

By: DaveB

Reviewed on: 23 Nov 2018

It's always great and effortless working with Gay. She know us and our perferences and scouts out the best for us. Follows up with tour companies and gets us the most favorable treatments.

Vicky Trip

By: Butch

Reviewed on: 04 Dec 2018

Gay is always great to work with. She is willing to go the extra mile to get the best deal possible.

Gay is wonderful!

By: ME

Reviewed on: 05 Dec 2018

wonderful - she is a professional and a credit to the travel industry!

Very Nice Short Cruise

By: Steve

Reviewed on: 04 Dec 2018

Gay was pleasant, easy to work with, most helpful, and knowledgeable regarding the cruise and its options.

Fun trip. It was a great trip

By: Chris

Reviewed on: 04 Dec 2018

I have worked with Gay before and as usual every thing went smoothly. ! She is very good at what she does. It was a quiet trip with good weather. Only glitch was when one of our party dropped deadnJust before the ship left the dock. It was interesting to see how the ship handeled That problem. It was very well done.

Nov 2018 Celebrity Cruise

By: Judy G

Reviewed on: 27 Nov 2018

As always, Gay was great and very helpful planning our cruise. She got us a great deal on a great ship and cruise line.


By: ole

Reviewed on: 27 Nov 2018

Gay was efficient, courteous, helpful and went the extra mile and took time to make sure all was perfect. I would never be satisfied with any other agent as she is so beyond superior. We have enjoyed ALL travel experiences that Gay has planned for us, our family and our friends who, often, join us. Thanks. Pamela Elliott, PhD, MD

awesome agent

By: Bill B

Reviewed on: 12 Dec 2018

Excellent, She always searches for the best prices and stays in touch with her clients and makes sure that every detail is fully explained to them. She is always available for any questions and returns calls promptly. We have used her multiple times and will continue In the future.

Gay is Fantastic!!!!

By: Cracker

Reviewed on: 15 Dec 2018

Great! She always does a fantastic job for me and tries to accomplish all that we ask of her. She seems to go above and beyond to do all that we need.

Cruise review

By: Robin

Reviewed on: 07 Jan 2019

Very easy to work with. she gave me frequent updates and reminders.

Wonderful trips

By: Romy

Reviewed on: 11 Jan 2019

Excellent everything was planned considering all details for health safety convenience and the age and health status of travelers. We were comfortable in economy seats on flights. Hotel in Amsterdam good. Holland America cruise perfect and everything better than expected for flights cruise and hotels. I recommend her to everyone I know. Recent trip to Paraguay good on airline poor service in Panama City for wheelchair and other services fault of Panama City workers. Fault of Copa airlines and rude employees in Panama City. Trip planning from Gay excellent.


By: Laura

Reviewed on: 11 Jan 2019

She is always very pleasant even though we probably drive her crazy.

Excellent Review

By: Carrie Ann

Reviewed on: 14 Jan 2019

Gay is excellent. Extremely friendly, professional and did an amazing job at securing and booking our vacation. I would definitely highly recommend her to family and friends.


By: JillAnn

Reviewed on: 21 Jan 2019

Always a Pleasure & so easy!!

Cruising Down Under

By: Crusing Down Under!

Reviewed on: 15 Jan 2019

As usual, our experience booking and managing our travel was exceptional. Every point and detail covered and always followed up on. We won't think of using anyone else, alway a great experience.

Highly Recommended

By: Howdy

Reviewed on: 04 Jan 2014

Our recent one-week cruise in the Eastern Caribbean was very enjoyable. Gay Johansen recommended this particular cruise as she well understands our likes and dislikes when it comes to cruising. Gay was also very helpful in finding answers to my multitude of questions. This cruise proved to be just what we needed over the Christmas holidays.


By: LindaM

Reviewed on: 07 Jan 2014

Awesome trip as usual! Gay always plans things out perfectly while keeping our budget in mind.

Highly recommend using Gay!

By: Cathy

Reviewed on: 11 Jan 2014

My husband and I have used Gay's services numerous times. She is amazing! Whether traveling as a couple to Bora Bora or with a family of 8 to Hawaii, Gay's travel expertise and experience with domestic and international travel has made our trips carefree. We used to plan our own trips, but with Gay handling all the details, all we have to worry about is what to pack!

Royal princess cruises

By: JillAnn

Reviewed on: 12 Jan 2014

Gay is an exceptional agent! She is professional, friendly and I recommend her all the time!!

Highly Recommended

By: Debbie

Reviewed on: 30 Jan 2014

Gay Johansen has been helping me with travel plans for several years. I wanted to see the Panama Canal so gave her a call and she put together the cruise with Holland America. It was wonderful. Great excursions. My first cruise with Holland America. She got us upgraded and it was a wonderful wonderful trip

Highly Recommend

By: Betty

Reviewed on: 07 Feb 2014

Gay is great to work with...very efficient...very timely with calling.  Prior to our trip to the Windsor Court in New Orleans, Gay called the hotel and they upgraded us upon our arrival to a suite.  It was lovely.  Also, again because Gay shared that it was my significant others birthday, the hotel delivered a bottle of wine, from the manager, and when checking in, gave us a bottle of champagne.  I use Gay for all of our travel needs including a big European cruise that we're taking.  And staying in a Virtuoso Hotel in Venice...

Gay to be highly recommended!

By: Tom & Jackie

Reviewed on: 14 Mar 2014

We are always pleased when Gay plans our trips--- and she is a pleasure to be around. Oh yes, very honest also... always looking out for us. Thank you Gay!

Excellent service

By: Traveler Extarodinaire

Reviewed on: 12 Mar 2014

Everything that was under the control of the travel agent went extremely well!  Our reservations were in good order, accommodations were as specified, recommended beverage package worked out very well.There were things about the cruise that were not especially first-rate, but that had to do with the nature of a 3-night cruise... not the best entertainment, not the best range of activities to fill a day at sea, etc.But overall I had a wonderful time and would do it again in a minute.  Thanks, Gay!

Highly Recommend

By: George McNeill

Reviewed on: 14 Apr 2014

All of the many trips lined up by you have been excellent.  George

Very highly recommended

By: Jim13

Reviewed on: 16 Apr 2014

Gay took care of all the details and answered every question about our cruise.  Another couple joined us in Paris for our trip.  Any questions she couldn't answer, she called the cruise line reps and got their answer.  When I found out about a promotion of $200 each for cabin credit that had not been available when we booked, Gay got the required paperwork done and we got the extra credit.   We have great confidence in Gay and will be calling her for future trip plans.

She is the greatest would highly recommend her to all my freinds

By: butch

Reviewed on: 08 May 2014

great trip!

By: bckelley

Reviewed on: 09 May 2014

RC cruise great. I can always count on Gay. Many thanks!

Travel review

By: Laurie L

Reviewed on: 17 Jun 2014

Gay has been tremendous!  I had to change my flight at last minute due to family emergency & she got me a decent flight & fare right away! I find her generally very responsive to my booking needs!

Highly recommended

By: Half-pit

Reviewed on: 13 Jul 2014

   Gay provided us with another well planned trip with all the loose ends taken care of. She does a great job and we wouldn't trade her for the world!

Fantastic Experience!

By: Pam

Reviewed on: 25 Jun 2014

Working with Gay at Jean Rose & Cooks Travel was very rewarding.We knew that a cruise was our first choice, but with so many options and cruise lines, getting assistance and recommendations worked out wonderfully.There were many things we didn't think of like what our room would be close to when booking. With her knowledge of the ships the many choices became easier.I highly recommend working with Gay Johansen. Giving me all the time I needed with all her knowledge was perfect. It's a cruise I'll always remember.

Another Great Trip.....


Reviewed on: 30 Jun 2014

Another Great Trip planned by Gay. We went to Hawk's Cay - Duck Key.She booked the exact room we wanted and we could not have been happier!

Perfectly Planned Airfare / Hotel in Thailan

By: JP

Reviewed on: 07 Jul 2014

Appreciate all the help Gay provided on planning inter-country flights in Thailand and Indonesia and hotel booking in Phuket Thailand.  Everything on our trip went perfectly and we had a great time!  I highly recommend Gay and have used her before for travel.  She's awesome.

Highly Recommended

By: Lola

Reviewed on: 10 Jul 2014

Gay did a wonderful job helping us plan our trip to Paris.   From organizing our flights and transportation from the airports and purchasing our trip insurance -- to recommending/reserving a hotel that we found to be perfect for us -- everything went smoothly.  She was always available to help us with anything else, including a special visit at the Galeries Lafayette with Virtuoso.   We thank her very much and would definitely work with her again.

Highly recommended the best!

By: Laura

Reviewed on: 11 Jul 2014

Highly recommended.

By: Joan

Reviewed on: 25 Jul 2014

As always, G ay booked flights that fit my schedule, looked into transportation, and advised me on the most economical date for my return flight.

Excellent Service! Very friendly

By: Michelle & Kevin

Reviewed on: 02 Oct 2014

We had such a wonderful time at the Romeo! What a beautiful hotel! Wonderful Bathrooms and bed!!!

Wonderful person to work with

By: Butch

Reviewed on: 29 Sep 2014

Gay is very thorough in her planning and follow up. She has always had my interests in mind while she finds the best package to meet my needs. She is truly a travel professional.

Professional Resource

By: Wen

Reviewed on: 04 Oct 2014

All aspects of the trip (17 days) were explained in detail. Gay was always helpful and available for questions. Her travel notes were very detailed and to the point anticipating some problems I may have and providing a solution. She is very professional and a pleasure to know.

Great service

By: FD1947

Reviewed on: 08 Oct 2014

Gay was a pleasure to work with. She met all of our expectations.

Expert professional and always goes the extra mile!

By: Laura7

Reviewed on: 01 Nov 2014

Gay is the best professional knowledgeable an expert at Planning and executing the perfect itinerary ! And she has the patience of a saint whatever changed questions concerns she always Finds the answer or solution!

South Dakota Trip.

By: Mike

Reviewed on: 13 Nov 2014

As is typical of every trip that Gay has arranged for me (including trips arranged for my wife and me) over MANY years, this trip went off without a hitch. Gay's personal service e.g., making sure that each rental car is the proper size, that all layovers between flights are adequate and that frequent flier miles are always correctly applied is the reason I wouldn't dream of using anyone else for my travel needs.


By: Paula39

Reviewed on: 27 Nov 2014

Gay always makes sure we have the best possible cruise and this one was no exception. From the welcoming strawberries to the phone call from her when we got home, it was a wonderful experience. I recommend Gay to friends and family because of her knowledge, expertise, and concern.

Fantastic Job. Very attentive and precise.

By: Leo

Reviewed on: 04 Jan 2015

Fantastic Job. Very attentive and precise in all details.

everything was perfect

By: Frankie

Reviewed on: 07 Apr 2015

Our cruise went off without a hitch or any unwelcome surprises. All I had to do was tell Gay our advisor what cruise we wanted and she took care of all the rest. She kept us informed of requirements and deadlines so nothing would go amiss. We were never in the dark about anything. Gay has helped me and my family with two cruises now and we will continue to use her and Travel Resource for all our future cruising. We did have one surprise on our trip, a plate of chocolate covered strawberries from Gay waiting for us when we first entered!

Excellent travel agent

By: Linda Jupiter

Reviewed on: 10 Jun 2015

This was the first time I had used a travel agent to help me plan a trip. Mrs. Johansen was always available to help me whether it be when I phoned her or popped into the office. I will definitely continue to plan my trips with the aid of Mrs. Johansen.

Excellent service

By: teresa@

Reviewed on: 15 May 2015

We had a wonderful time! Will be in touch to have you plan our next getaway! Thanks for making it happen!

Professional wonderful to work with

By: Sam

Reviewed on: 16 Jun 2015

Gay was a pleasure to work with. Professional, smart, fun....she fulfilled our many requests and had additional valuable recommendations. She planned a wonderful family vacation.

Helpful and timely!

By: michelle8

Reviewed on: 15 Jun 2015

Gay was super helpful to work with and even called me back and answered my questions when she was out of the office. So thankful for her helpfulness.

Trip of a lifetime.

By: Jerry

Reviewed on: 16 Sep 2015

We had a wonderful time. The excursions were well worth the time and expense. There were no surprises because we had an excellent Travel Advisor. The only thing I would change was our flight arrangements. Next time I go on such a long flight I will upgrade my seating.

Get job

By: Jupiter Jim

Reviewed on: 28 Jul 2015

Great job on cruise and post cruise activities...not a hitch

Awesome Trip

By: Bobby103

Reviewed on: 08 Aug 2015

This was the trip of a lifetime! I have taken many trips and cruises over the years, but I never enjoyed one as much as I enjoyed this one. Your travel agent "Gay" really went to great lengths to arrange this once in a lifetime vacation and cruise! Kudos to you and your staff for making this a real trip of a lifetime! Thanks again Bobby103

Great Connections the usual long flight.

By: ChrisK

Reviewed on: 07 Aug 2015

As usual connections were good, layovers typical, and luggage arrived the same time and place that we did. We have booked through Gay for many years and she is always spot on. Would not think of going through anyone else. Thanks Gay, we are thinking of our next trip.

Friendly - Expert

By: Ryan

Reviewed on: 11 Aug 2015

Gay is very friendly and knowledgeable in travel. She's easy to work with and is very reliable. She has arranged several trips for myself and my company employees. I will continue to go to her for future trips.

Excellent service

By: Cookie

Reviewed on: 21 Aug 2015

The trip to Ireland and Scotland was such a fantastic trip - more that I had imagined - we were so fortunate to have met a lot of wonderful people on the motor coach - people we intend to stay in touch - Gay really was so helpful and handled everything for us in such a professional and efficient manner.... We would like to say ''thanks'' to her for making the trip a fantastic one!

Exciting European Trip

By: Judie

Reviewed on: 30 Sep 2015

Our first trip to Europe was amazing....exceeded our expectations. Gay gave us good advice and selected a great cabin location for us. Our airline flights could have been a bit more spaced out and next time we will bite the bullet and do non stop from Miami. We enjoyed the dine around perk on board ship and will definitely have Gay help arrange the next trip for us

good service

By: charnaka

Reviewed on: 27 Nov 2015

Enjoyed working with her. Fast and efficient. Answered all questions. Pleasant manner.

Trip to Remember Outstanding

By: Bean

Reviewed on: 04 Nov 2015

The entire trip was well planned, accommodations were excellent and flights were coordinated perfectly. Absolutely a wonderful experience. Will definately use Gay Johansen again for future travel plans.

Prompt, helpful agent!

By: Brenna

Reviewed on: 19 Nov 2015

I really appreciated Gay! She was timely, helpful and wonderful. She even emailed and called for home, on her days off. I'll call her again next time I need travel assistance.



Reviewed on: 30 Nov 2015

Our Disney trip was a complete success! Gay is an expert and very friendly.



Reviewed on: 07 Dec 2015


service excellent and well planned

By: Peggy

Reviewed on: 18 Dec 2015

Gay did an excellent job of planning my cruise. Every detail was taken care of and I did not have to worry about anything. It was a lovely cruise thanks to Gay. I highly recommend her

Professional friendly service

By: Jinny

Reviewed on: 30 Dec 2015

Hotel perfect! Just as expected! Play tickets , also arranged, suggestions, perfect!

Great Group Get-Together

By: Brumdog

Reviewed on: 19 Feb 2016

Our group cruise was a wonderful experience. Our group consisted of 10 former high school classmates who were now basically in their 70th year. Everything went smoothly from the travel to the port, the boarding process, the cruise itself, the disembarkation, and the travel home. The evening dinner, where we had two tables of 10 people each, was a great time to reconnect with former friends and meet the people we had not know well in high school. All the arrangements that Gay made for our group resulted in a smooth sailing experience.

Great Service!

By: Heidi

Reviewed on: 24 Feb 2016

Gay did a great job of organizing a group cruise on Celebrity Reflection to the Caribbean . We all had a fantastic cruise due to Gay's help in organizing our adventure.

Wonderful Celebrity Trip

By: Kathy

Reviewed on: 20 Feb 2016

Had a wonderful time on the Celebrity Reflection cruise. Wonderful accommodations! Loved the veranda. The shows were all top class. Nice variety of food. I would definitely recommend this cruise line to others.

Expert friendly information and assistance

By: Bill46

Reviewed on: 18 Feb 2016

Gay was recommended by a friend. She did an outstanding job of providing information and assistance. Her recommendations all worked out very nicely for us. We will use her again.

Very responsive and good job arranging cruise.

By: Jim39

Reviewed on: 19 Feb 2016

Gay was very responsive on getting us booked on the appropriate cruise for a good price. She answered all the questions we had and everything went as planned.

One of the Best!


Reviewed on: 21 Feb 2016

Gay is one of the most caring, friendly and knowledgeable individuals we have had the pleasure to work with. She's is always willing to dig a little deeper, ask a few more questions and do everything in her power to satisfy her customers.

Incredibly hard worker

By: CarolinaWahine

Reviewed on: 15 Mar 2016

Gay works incredibly hard to make certain that we make the best choices on our trip. She is easily accessible, extremely knowledgable and makes certain all is well prior to and following completion of the trip. This was the second completed trip she has assisted us with and there is one coming in the near future. I am extremely pleased with Gay's service, and will continue to seek her out when planning the next adventures.

She is the best

By: Lekita

Reviewed on: 28 Mar 2016

She is always very helpful!!



Reviewed on: 30 Mar 2016

Gay is great! Another fantastic trip arranged by Gay.

princess cruise

By: cheap

Reviewed on: 22 Apr 2016

The cruise was excellent as usual from gay. She has always goes the extra mile on any of our travels don`t ever let her go. I try to send all my friends to gay for any for there travels.

The best hands down

By: ReneeJ

Reviewed on: 20 Jun 2016

Gay is the reason that computers will never fully take over this industry......... she knows us and what we want. She is so helpful. I love working with her. She does all our trips now.

Knowledgeable and responsive

By: Dancer

Reviewed on: 10 Jul 2016

Gay is always there to advise and get us the best for our money. Consulting with her is always a pleasure as she is very knowledgeable and experienced I feel very comfortable leaving the details up to her.

Unforgettable 30th Surprise!!

By: Stacey05

Reviewed on: 26 Jul 2016

I surprised my other half with a surprise trip to Las Vegas for his 30th Birthday! The trip was unforgettable and a complete surprise... Everything from the airfare to transportation & hotel were perfect, thanks to Gay! We can't wait to go back and book our next vacation with you!

The Best

By: Lou47

Reviewed on: 12 Aug 2016

Gay is the BEST through all aspects of our trip.

The Best Service

By: Kay 24

Reviewed on: 10 Oct 2016

I can never thank Gay enough for all the help and support she gave me and my family this summer. We had a planned summer vacation/family reunion all set. The itinerary was set up for us by Gay. Then about a month before we were scheduled to leave, we found out we had to totally reschedule our plans due to a family emergency. I was worried and very concerned how we were going to make all the changes, from rescheduled flights and cancelled flights to car rentals and hotels. Gay walked me through it all and contacted the airlines and found the car and hotel for us. She totally helped us get reorganized and she really helped me to calm down. I am not sure what I would have done without her! Everything went smoothly. Gay is the best! She will always be our choice for our travel advisor.
Not Recommended

On a scale of 1 to 10 this was a 5.

By: John

Reviewed on: 22 Oct 2016

Food was good, entertainment poor, service average and balcony very small.

Nice Resort

By: G&G

Reviewed on: 02 Nov 2016

The Hilton in Ft. Lauderdale was very nice. I didn't think I was going to like it when we first got there but it turned out to be excellent. I used the gym several times and my wife and I both had massages. The morning breakfast buffet which was included with our room was excellent.

A pleasure to sail with!

By: Hans

Reviewed on: 01 Nov 2016

Gay was the most attentive and caring travel agent I have dealt with and she gave our wedding party the best booking experience I could imagine. She recommended a fantastic ship in the newly renovated Royal Princess and she steered us in the right direction on several add-ons. Thank you Gay!

Quick and personal

By: Brenna

Reviewed on: 19 Nov 2016

Gay was a wonderful help in planning our annual employee vacation, to the Caribbean! Couldn't have done it without her.

Always great service!

By: Paula

Reviewed on: 02 Dec 2016

We have used Gay Johansen for several cruises now and she has always done a fantastic job. When friends or family are planning a vacation I make sure they have Gay's contact information. In my mind, there is no one better!!

Best Travel Agent

By: jo54

Reviewed on: 09 Jan 2017

Gay Johansen is an excellent travel agent....the best we have found. She is attentive, responsive and aims to do her very best for her clients.

Easy booking

By: Cam

Reviewed on: 04 Mar 2017

Gay does a great job booking my flights and rental cars.

great trip

By: Cam

Reviewed on: 23 Apr 2017

Gay made all the arrangements for a condo and rental trucks.

the best

By: butch

Reviewed on: 13 May 2017

could not get a better person to work with

NCL Escape

By: NCL Escape

Reviewed on: 13 May 2017

As always, Gay was great. Very knowledgeable and shares her knowledge.


By: JillAnn

Reviewed on: 20 May 2017

Gay is Aeesome! Always makes it happen!! Always use her services 😁

Sarasota Birthday

By: Dave

Reviewed on: 27 May 2017

Excellent, easy from start to finish. Listens to what your looking for, then goes to work. Comes up with great ideas. The weekend she set up for my birthday surprise at the Ritz Carlton was over the top. Great accommodations, restaurants and sight seeing spectacular!


By: Emily

Reviewed on: 08 Jun 2017

Gay was lovely. Very helpful, organized, and we enjoyed everything she set up for us.

Again and Again

By: Bill & Karen

Reviewed on: 17 Jun 2017

Very through and informative

Goosewing Ranch


Reviewed on: 17 Jun 2017

Everything went very smooth for me since I was travelling alone.

Collette Tour

By: Diane

Reviewed on: 30 Jun 2017

Gay is friendly, professional, and keeps her eye on our trips so as to offer us the best opportunities and care. She is accessible and reliable.

Great Trip

By: Inge

Reviewed on: 15 Jul 2017

Very happy with everything !!!

Gay Johansen

By: Kay

Reviewed on: 28 Aug 2017

Working with Gay is the best thing we have done for our travels. She is very knowledgeable, helpful and fun to work with. All of our trips have been well thought out and successful thanks to Gay. She will continue to be our travel agent.

Terrific Agent

By: CarolinaWahine

Reviewed on: 29 Aug 2017

Gay is highly knowledgeable and always good at finding the best choices that fit in your budget. I recommend her highly.

Touring Seattle

By: JR

Reviewed on: 26 Aug 2017

She was interested in getting us the best value for our money and her recommendation of a package turned out to perfectly fit our needs.

Gay has been terrific

By: venicetraveler

Reviewed on: 07 Sep 2017

We have had Gay Johansen as our travel agent for several trips. She has been terrific....suggesting additional ideas, reminding us of needed injections, and staying on top of changes in our flights and cruise prices. She is easy to work with and very available. We hope to have a long term travel relationship with Gay!

William Burkhardt

By: Bill

Reviewed on: 16 Sep 2017

I've worked with Gay for many years. She is honest, works hard for info to address your requests. I would not work with any other person than Gay.

Amazing trip....always!

By: Lu

Reviewed on: 24 Sep 2017

Thanks to our travel agent Gay who recommended the Canadian Rockies trip. It was magnificent beginning to end. She arranged everything perfectly. We have never been disappointed in the many trips she has suggested for us and will continue to take her advice. We look forward to the many more exotic places yet to explore.

Western Canada...Canadian Rockies...

By: Go Girl

Reviewed on: 24 Sep 2017

Gay was great! Thanks for staying on top of everything for us!

Super Gay

By: Hunter

Reviewed on: 18 Oct 2017

Gay has consistently provided me with absolutely stellar service. Her attention to detail is second to none. She truly “goes the extra mile”. I look forward to continuing our already long term relationship.


By: Ryan

Reviewed on: 22 Oct 2017

Gay handled everything from the beginning of the process to the end.


By: John

Reviewed on: 23 Oct 2017

Gay always does a great job and has booked a number of cruises for us and our friends. She always follows-up and make sure that everything goes with a minimum of effort and stress. We would not use anyone else.


By: Lu

Reviewed on: 05 Nov 2017

She was absolutely spot on in recommending hotel, restaurants and things to do.

Sisters cruise

By: Sunshine

Reviewed on: 21 Nov 2017

Gay is always pleasant and positive. She offers ideas, and answers questions very knowledgeably.

Cruise travel

By: Bud

Reviewed on: 19 Nov 2017

She is the ideal person for the job. Goes out of her way to make your trip fantastic. Reviews all the options and then your chose what you want to do. If you want the best experience see Gay Johansen.

The best

By: Butch

Reviewed on: 27 Nov 2017

She is the best travel agent could not do better

Gay Johansen

By: Paula

Reviewed on: 02 Dec 2017

Gay has never failed to perform above our expectations

hawaii trip from cle lax cle

By: dr. pamela elliott

Reviewed on: 05 Dec 2017

polite, professional and detailed--excellent follow through and transfers

Carnival Glory Cruise

By: Louise

Reviewed on: 08 Dec 2017

Wonderful. Trip was great, had no problems.


By: betty

Reviewed on: 10 Feb 2018

Outstanding...Gay is the best travel agent I've ever easy to work with, always available, and makes great recommendations...and one of the key elements of her work is that Gay follows up on every detail! I've already recommended Gay to a friend who travels as much as we do...they're so pleased too!

Amsterdam Trip

By: Deborah

Reviewed on: 13 Feb 2018

Fabulous! Have used her for years and always does a terrific job.

The Best!!

By: JillAnn

Reviewed on: 11 Mar 2018

Always a real pleasure! So professional & helpful every time !!😁 always recommend Gay for travel !!

Ski vacation 2018

By: Sue

Reviewed on: 11 Apr 2018

She is excellent to work with. We had such great advise from her last year and a wonderful trip, that we called her again this year!

First time at Winter Park Resort

By: Lysette

Reviewed on: 11 Apr 2018

Gay was wonderful. She was patient with our decision making. Whenever we has questions or concerns, she either had the answer or was timely in gathering the information for us. The whole process was very easy and stress free. Starting a vacation without worry is exactly how I like to travel. I would most certainly use her services again. Thank you Gay for helping us have a wonderful spring break vacation!

Jupiter Jim

By: Jupiter Jim

Reviewed on: 07 May 2018

Very knowledgeable and easy to work with

Manhattan trip

By: Kay

Reviewed on: 20 May 2018

Great! We talk over our options and always come up with good recommendations. Gay then follows through with all the details … all of which come through/work for us. She sends our itinerary and we are on our way. Sooo much easier than doing this all on our own!

Only the Best!

By: Dave

Reviewed on: 27 May 2018

As usual, every detail was fantastic! What we wanted, when we wanted, where we wanted. With Gay you should expect anything less.

Gay provides exceptional service

By: Pat D

Reviewed on: 09 Jun 2018

She went above and beyond. I plan on booking all cruises and trips thri her

Gay is the best!

By: Venice traveler

Reviewed on: 23 Jun 2018

Gay is the best travel advisor we have every worked with....and now she is the only advisor we work with! She is conscientious, detailed, has good recommendations and fun to work with! We corresponded long distance a year ago to plan this trip and my husband and I were thrilled with the adventure we had.

Review of Caribbean Princess Cruise

By: Judy

Reviewed on: 07 Jul 2018

Gay was great. After we booked and outside cabin, she called to let me know about an opportunity to book a balcony cabin for a very small amount. When I indicated that we were very interested in the balcony, she worked hard to get us the last one. She is always a pleasure to work with, is very knowledgeable and helpful.


By: Michelle F.

Reviewed on: 16 Jul 2018

Gay is very easy to work with , She is very professional and makes you feel like family. I enjoyed planning my trip with her. She is knowledgeable and is A+++ I will being seeing her again soon!


By: Romy

Reviewed on: 21 Jul 2018

Gay did everything to made trip smooth and worry free.

Ritz Carlton Golf Resort Naples

By: Bean

Reviewed on: 21 Jul 2018

Gay is an absolute joy to work with when planning a vacation. She always goes above and beyond to make sure I have wonderful experience. I have recommended her assistance to many of my friends and co-workers.

Great job coordinating 15 people family cruise

By: jem

Reviewed on: 10 Aug 2018

Gay was excellent, as always, handling our Celebrity cruise to Alaska for our family of 15. She was attentive to the million details in booking a cruise where family wanted to be near one another, eat together etc. She went back to Celebrity multiple times to clarify or respond to various questions we had. A lovely cruise....very smoothly done.

Gay was great

By: Bryan T

Reviewed on: 06 Aug 2018

Gay was very helpful with the planning of my summer cruise. She knew all the ins and out of cruising and really helped me make the right choice. She was prompt with her calls and was always available to help.


By: Boxer

Reviewed on: 11 Aug 2018

Its the best no one better


By: Deena

Reviewed on: 13 Aug 2018

Gay is amazing to work with. She has booked all of our vacations since 1999 and she always finds the best prices. She is helpful, pleasant and quick. Gay has helped our family members and friends too. They think she is the greatest also!!! I highly recommend her to anyone who is planning a trip!!

Awesome trip

By: Jodi

Reviewed on: 24 Aug 2018

Gay was helpful and very informative on all aspects of our trip planning and was quick to respond to my questions and concerns. Gay knows the travel business and her involvement made planning my trip stress free. Thank you, Gay!!

Working with Gay Johansen, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more