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I am full service travel consultant specializing in personalized service to all my clients.
Places I Have Traveled
Reviews and Recommendations for Gay Johansen
of 113 guests
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Great and helpful travel agent!
Reviewed on: 17 Sep 2013
We have dealt with Gay for several years and on several trips.. She is why we keep coming back to Cooks.. I can not say enough on what a great person she is and the help she has given us. In other words my wife and I really like her and like dealing with her. She plans all of our trips, and will continue for as long as we travel.
Reviewed on: 17 Sep 2013
I've used Gay fir years. She is hard working and an asset for your company. Whenever I need anything she gets,it done hassle free N
Highly Recommend Gay
Reviewed on: 17 Sep 2013
Gay is very thorough and asks all the right questions to ensure that your trip is everything that you want it to be! Her pricing is better than the internet and I always listen to any alternative suggestions or additional thoughts that she may have as a result of her extensive travel agency background! I highly recommend Gay for all of your travel requirements...she's my gal!
Fabulous event/trip planner
Reviewed on: 17 Sep 2013
We loved our European planned trip on the Regent with Gay Johansen! Fabulous planning, attention to detail, superior service. I would definitely recommend her to all my friends and clients.
Great trip that was well planned and well executed.
By: The Duke
Reviewed on: 03 Oct 2013
With Gay's superb assistance we were able to pick off another trip from the "bucket list"! Tauck provides a great experience, their attention to detail is fantastic and the combo of Cooks Travel and Tauck is certainly a winning one. Thanks for the memories!
Very Highly Recommend Gay Johansen- Travel Resource
Reviewed on: 13 Oct 2013
Gay Johansen was so professional in preparing us for our trip to Barbados and Sandy Lane Hotel. Gay, at every turn, beginning with the beautiful Sandy Lane Hotel reservation, upgrades galore, air reservations, restaurant options, golf upgrades, romantic spa, marketing material from Sandy Lane & Barbados. Gay & "Travel Resource" are simply awesome... Thank You Gay!! Yonald & Susan
Gay is always exceptional in her service!
Reviewed on: 15 Oct 2013
Gay has been my "go-to" travel help for many years. There are two principal reasons I continue to use Gay----her incredible competence and unbelievable level of service. I HIGHLY recommend Gay. J. Michael Smith
Long time first rate assistance by Gay!!
Reviewed on: 26 Nov 2013
Gay has been my "go to" travel agent for years. Her performance is the reason.
Reviewed on: 26 Nov 2013
I have recommended Gay to all my freinds for travel accomantions. She has went above and beyond on all of our travel plans. She is the best. I have even called her on her day off and she ckecked it out for my family. You couldn/t get a better travel agent.
By: Not provided
Reviewed on: 04 Dec 2013
Gay was very pleasant and easy to work with. She was efficient and informative. Anytime I called she was prompt in responding and answered any questions effectively.
Super agent - highly recommended
Reviewed on: 04 Dec 2013
Our cruise was great - lovely ship, excellent food and service. But....our agent outdid herself from the start of our trip down to Miami on the bus .....mimosa's and goodies on the way....good table assignments and made sure we all had a great time the whole cruise. Her care and concern for the injured lady in our party was exemplary - SHE IS THE BEST!!!
Reviewed on: 04 Jan 2014
Our recent one-week cruise in the Eastern Caribbean was very enjoyable. Gay Johansen recommended this particular cruise as she well understands our likes and dislikes when it comes to cruising. Gay was also very helpful in finding answers to my multitude of questions. This cruise proved to be just what we needed over the Christmas holidays.
Reviewed on: 07 Jan 2014
Awesome trip as usual! Gay always plans things out perfectly while keeping our budget in mind.
Highly recommend using Gay!
Reviewed on: 11 Jan 2014
My husband and I have used Gay's services numerous times. She is amazing! Whether traveling as a couple to Bora Bora or with a family of 8 to Hawaii, Gay's travel expertise and experience with domestic and international travel has made our trips carefree. We used to plan our own trips, but with Gay handling all the details, all we have to worry about is what to pack!
Royal princess cruises
Reviewed on: 12 Jan 2014
Gay is an exceptional agent! She is professional, friendly and I recommend her all the time!!
Reviewed on: 30 Jan 2014
Gay Johansen has been helping me with travel plans for several years. I wanted to see the Panama Canal so gave her a call and she put together the cruise with Holland America. It was wonderful. Great excursions. My first cruise with Holland America. She got us upgraded and it was a wonderful wonderful trip
Reviewed on: 07 Feb 2014
Gay is great to work with...very efficient...very timely with calling. Prior to our trip to the Windsor Court in New Orleans, Gay called the hotel and they upgraded us upon our arrival to a suite. It was lovely. Also, again because Gay shared that it was my significant others birthday, the hotel delivered a bottle of wine, from the manager, and when checking in, gave us a bottle of champagne. I use Gay for all of our travel needs including a big European cruise that we're taking. And staying in a Virtuoso Hotel in Venice...
Gay to be highly recommended!
By: Tom & Jackie
Reviewed on: 14 Mar 2014
We are always pleased when Gay plans our trips--- and she is a pleasure to be around. Oh yes, very honest also... always looking out for us. Thank you Gay!
By: Traveler Extarodinaire
Reviewed on: 12 Mar 2014
Everything that was under the control of the travel agent went extremely well! Our reservations were in good order, accommodations were as specified, recommended beverage package worked out very well.There were things about the cruise that were not especially first-rate, but that had to do with the nature of a 3-night cruise... not the best entertainment, not the best range of activities to fill a day at sea, etc.But overall I had a wonderful time and would do it again in a minute. Thanks, Gay!
By: George McNeill
Reviewed on: 14 Apr 2014
All of the many trips lined up by you have been excellent. George
Very highly recommended
Reviewed on: 16 Apr 2014
Gay took care of all the details and answered every question about our cruise. Another couple joined us in Paris for our trip. Any questions she couldn't answer, she called the cruise line reps and got their answer. When I found out about a promotion of $200 each for cabin credit that had not been available when we booked, Gay got the required paperwork done and we got the extra credit. We have great confidence in Gay and will be calling her for future trip plans.
She is the greatest would highly recommend her to all my freinds
Reviewed on: 08 May 2014
Reviewed on: 09 May 2014
RC cruise great. I can always count on Gay. Many thanks!
By: Laurie L
Reviewed on: 17 Jun 2014
Gay has been tremendous! I had to change my flight at last minute due to family emergency & she got me a decent flight & fare right away! I find her generally very responsive to my booking needs!
Reviewed on: 13 Jul 2014
Gay provided us with another well planned trip with all the loose ends taken care of. She does a great job and we wouldn't trade her for the world!
Reviewed on: 25 Jun 2014
Working with Gay at Jean Rose & Cooks Travel was very rewarding.We knew that a cruise was our first choice, but with so many options and cruise lines, getting assistance and recommendations worked out wonderfully.There were many things we didn't think of like what our room would be close to when booking. With her knowledge of the ships the many choices became easier.I highly recommend working with Gay Johansen. Giving me all the time I needed with all her knowledge was perfect. It's a cruise I'll always remember.
Another Great Trip.....
Reviewed on: 30 Jun 2014
Another Great Trip planned by Gay. We went to Hawk's Cay - Duck Key.She booked the exact room we wanted and we could not have been happier!
Perfectly Planned Airfare / Hotel in Thailan
Reviewed on: 07 Jul 2014
Appreciate all the help Gay provided on planning inter-country flights in Thailand and Indonesia and hotel booking in Phuket Thailand. Everything on our trip went perfectly and we had a great time! I highly recommend Gay and have used her before for travel. She's awesome.
Reviewed on: 10 Jul 2014
Gay did a wonderful job helping us plan our trip to Paris. From organizing our flights and transportation from the airports and purchasing our trip insurance -- to recommending/reserving a hotel that we found to be perfect for us -- everything went smoothly. She was always available to help us with anything else, including a special visit at the Galeries Lafayette with Virtuoso. We thank her very much and would definitely work with her again.
Highly recommended the best!
Reviewed on: 11 Jul 2014
Reviewed on: 25 Jul 2014
As always, G ay booked flights that fit my schedule, looked into transportation, and advised me on the most economical date for my return flight.
Excellent Service! Very friendly
By: Michelle & Kevin
Reviewed on: 02 Oct 2014
We had such a wonderful time at the Romeo! What a beautiful hotel! Wonderful Bathrooms and bed!!!
Wonderful person to work with
Reviewed on: 29 Sep 2014
Gay is very thorough in her planning and follow up. She has always had my interests in mind while she finds the best package to meet my needs. She is truly a travel professional.
Reviewed on: 04 Oct 2014
All aspects of the trip (17 days) were explained in detail. Gay was always helpful and available for questions. Her travel notes were very detailed and to the point anticipating some problems I may have and providing a solution. She is very professional and a pleasure to know.
Reviewed on: 08 Oct 2014
Gay was a pleasure to work with. She met all of our expectations.
Expert professional and always goes the extra mile!
Reviewed on: 01 Nov 2014
Gay is the best professional knowledgeable an expert at Planning and executing the perfect itinerary ! And she has the patience of a saint whatever changed questions concerns she always Finds the answer or solution!
South Dakota Trip.
Reviewed on: 13 Nov 2014
As is typical of every trip that Gay has arranged for me (including trips arranged for my wife and me) over MANY years, this trip went off without a hitch. Gay's personal service e.g., making sure that each rental car is the proper size, that all layovers between flights are adequate and that frequent flier miles are always correctly applied is the reason I wouldn't dream of using anyone else for my travel needs.
Reviewed on: 27 Nov 2014
Gay always makes sure we have the best possible cruise and this one was no exception. From the welcoming strawberries to the phone call from her when we got home, it was a wonderful experience. I recommend Gay to friends and family because of her knowledge, expertise, and concern.
Fantastic Job. Very attentive and precise.
Reviewed on: 04 Jan 2015
Fantastic Job. Very attentive and precise in all details.
everything was perfect
Reviewed on: 07 Apr 2015
Our cruise went off without a hitch or any unwelcome surprises. All I had to do was tell Gay our advisor what cruise we wanted and she took care of all the rest. She kept us informed of requirements and deadlines so nothing would go amiss. We were never in the dark about anything. Gay has helped me and my family with two cruises now and we will continue to use her and Travel Resource for all our future cruising. We did have one surprise on our trip, a plate of chocolate covered strawberries from Gay waiting for us when we first entered!
Excellent travel agent
By: Linda Jupiter
Reviewed on: 10 Jun 2015
This was the first time I had used a travel agent to help me plan a trip. Mrs. Johansen was always available to help me whether it be when I phoned her or popped into the office. I will definitely continue to plan my trips with the aid of Mrs. Johansen.
Reviewed on: 15 May 2015
We had a wonderful time! Will be in touch to have you plan our next getaway! Thanks for making it happen!
Professional wonderful to work with
Reviewed on: 16 Jun 2015
Gay was a pleasure to work with. Professional, smart, fun....she fulfilled our many requests and had additional valuable recommendations. She planned a wonderful family vacation.
Helpful and timely!
Reviewed on: 15 Jun 2015
Gay was super helpful to work with and even called me back and answered my questions when she was out of the office. So thankful for her helpfulness.
Trip of a lifetime.
Reviewed on: 16 Sep 2015
We had a wonderful time. The excursions were well worth the time and expense. There were no surprises because we had an excellent Travel Advisor. The only thing I would change was our flight arrangements. Next time I go on such a long flight I will upgrade my seating.
By: Jupiter Jim
Reviewed on: 28 Jul 2015
Great job on cruise and post cruise activities...not a hitch
Reviewed on: 08 Aug 2015
This was the trip of a lifetime! I have taken many trips and cruises over the years, but I never enjoyed one as much as I enjoyed this one. Your travel agent "Gay" really went to great lengths to arrange this once in a lifetime vacation and cruise! Kudos to you and your staff for making this a real trip of a lifetime! Thanks again Bobby103
Great Connections the usual long flight.
Reviewed on: 07 Aug 2015
As usual connections were good, layovers typical, and luggage arrived the same time and place that we did. We have booked through Gay for many years and she is always spot on. Would not think of going through anyone else. Thanks Gay, we are thinking of our next trip.
Friendly - Expert
Reviewed on: 11 Aug 2015
Gay is very friendly and knowledgeable in travel. She's easy to work with and is very reliable. She has arranged several trips for myself and my company employees. I will continue to go to her for future trips.
Reviewed on: 21 Aug 2015
The trip to Ireland and Scotland was such a fantastic trip - more that I had imagined - we were so fortunate to have met a lot of wonderful people on the motor coach - people we intend to stay in touch - Gay really was so helpful and handled everything for us in such a professional and efficient manner.... We would like to say ''thanks'' to her for making the trip a fantastic one!
Exciting European Trip
Reviewed on: 30 Sep 2015
Our first trip to Europe was amazing....exceeded our expectations. Gay gave us good advice and selected a great cabin location for us. Our airline flights could have been a bit more spaced out and next time we will bite the bullet and do non stop from Miami. We enjoyed the dine around perk on board ship and will definitely have Gay help arrange the next trip for us
Reviewed on: 27 Nov 2015
Enjoyed working with her. Fast and efficient. Answered all questions. Pleasant manner.
Trip to Remember Outstanding
Reviewed on: 04 Nov 2015
The entire trip was well planned, accommodations were excellent and flights were coordinated perfectly. Absolutely a wonderful experience. Will definately use Gay Johansen again for future travel plans.
Prompt, helpful agent!
Reviewed on: 19 Nov 2015
I really appreciated Gay! She was timely, helpful and wonderful. She even emailed and called for home, on her days off. I'll call her again next time I need travel assistance.
By: Ryan FITTEAM
Reviewed on: 30 Nov 2015
Our Disney trip was a complete success! Gay is an expert and very friendly.
Reviewed on: 07 Dec 2015
MY WIFE AND I EXTREMELY ENJOYED OUR CRUISE. THE SHIP WAS THE MOST ELEGANT OF ALL THE OTHER SHIPS WE HAD TRAVELED ON. THE STAFF WAS VERY FRIENDLY AND THE FOOD WAS EXCELLENT. WE WOULD HIGHLY RECOMMEND CELEBRITY AND PLAN TO VACATION AGAIN ON THEIR CRUISE LINE.
service excellent and well planned
Reviewed on: 18 Dec 2015
Gay did an excellent job of planning my cruise. Every detail was taken care of and I did not have to worry about anything. It was a lovely cruise thanks to Gay. I highly recommend her
Professional friendly service
Reviewed on: 30 Dec 2015
Hotel perfect! Just as expected! Play tickets , also arranged, suggestions, perfect!
Great Group Get-Together
Reviewed on: 19 Feb 2016
Our group cruise was a wonderful experience. Our group consisted of 10 former high school classmates who were now basically in their 70th year. Everything went smoothly from the travel to the port, the boarding process, the cruise itself, the disembarkation, and the travel home. The evening dinner, where we had two tables of 10 people each, was a great time to reconnect with former friends and meet the people we had not know well in high school. All the arrangements that Gay made for our group resulted in a smooth sailing experience.
Reviewed on: 24 Feb 2016
Gay did a great job of organizing a group cruise on Celebrity Reflection to the Caribbean . We all had a fantastic cruise due to Gay's help in organizing our adventure.
Wonderful Celebrity Trip
Reviewed on: 20 Feb 2016
Had a wonderful time on the Celebrity Reflection cruise. Wonderful accommodations! Loved the veranda. The shows were all top class. Nice variety of food. I would definitely recommend this cruise line to others.
Expert friendly information and assistance
Reviewed on: 18 Feb 2016
Gay was recommended by a friend. She did an outstanding job of providing information and assistance. Her recommendations all worked out very nicely for us. We will use her again.
Very responsive and good job arranging cruise.
Reviewed on: 19 Feb 2016
Gay was very responsive on getting us booked on the appropriate cruise for a good price. She answered all the questions we had and everything went as planned.
One of the Best!
Reviewed on: 21 Feb 2016
Gay is one of the most caring, friendly and knowledgeable individuals we have had the pleasure to work with. She's is always willing to dig a little deeper, ask a few more questions and do everything in her power to satisfy her customers.
Incredibly hard worker
Reviewed on: 15 Mar 2016
Gay works incredibly hard to make certain that we make the best choices on our trip. She is easily accessible, extremely knowledgable and makes certain all is well prior to and following completion of the trip. This was the second completed trip she has assisted us with and there is one coming in the near future. I am extremely pleased with Gay's service, and will continue to seek her out when planning the next adventures.
She is the best
Reviewed on: 28 Mar 2016
She is always very helpful!!
By: Ryan FITTEAM
Reviewed on: 30 Mar 2016
Gay is great! Another fantastic trip arranged by Gay.
Reviewed on: 22 Apr 2016
The cruise was excellent as usual from gay. She has always goes the extra mile on any of our travels don`t ever let her go. I try to send all my friends to gay for any for there travels.
The best hands down
Reviewed on: 20 Jun 2016
Gay is the reason that computers will never fully take over this industry......... she knows us and what we want. She is so helpful. I love working with her. She does all our trips now.
Knowledgeable and responsive
Reviewed on: 10 Jul 2016
Gay is always there to advise and get us the best for our money. Consulting with her is always a pleasure as she is very knowledgeable and experienced I feel very comfortable leaving the details up to her.
Unforgettable 30th Surprise!!
Reviewed on: 26 Jul 2016
I surprised my other half with a surprise trip to Las Vegas for his 30th Birthday! The trip was unforgettable and a complete surprise... Everything from the airfare to transportation & hotel were perfect, thanks to Gay! We can't wait to go back and book our next vacation with you!
Reviewed on: 12 Aug 2016
Gay is the BEST through all aspects of our trip.
The Best Service
By: Kay 24
Reviewed on: 10 Oct 2016
I can never thank Gay enough for all the help and support she gave me and my family this summer. We had a planned summer vacation/family reunion all set. The itinerary was set up for us by Gay. Then about a month before we were scheduled to leave, we found out we had to totally reschedule our plans due to a family emergency. I was worried and very concerned how we were going to make all the changes, from rescheduled flights and cancelled flights to car rentals and hotels. Gay walked me through it all and contacted the airlines and found the car and hotel for us. She totally helped us get reorganized and she really helped me to calm down. I am not sure what I would have done without her! Everything went smoothly. Gay is the best! She will always be our choice for our travel advisor.
On a scale of 1 to 10 this was a 5.
Reviewed on: 22 Oct 2016
Food was good, entertainment poor, service average and balcony very small.
Reviewed on: 02 Nov 2016
The Hilton in Ft. Lauderdale was very nice. I didn't think I was going to like it when we first got there but it turned out to be excellent. I used the gym several times and my wife and I both had massages. The morning breakfast buffet which was included with our room was excellent.
A pleasure to sail with!
Reviewed on: 01 Nov 2016
Gay was the most attentive and caring travel agent I have dealt with and she gave our wedding party the best booking experience I could imagine. She recommended a fantastic ship in the newly renovated Royal Princess and she steered us in the right direction on several add-ons. Thank you Gay!
Quick and personal
Reviewed on: 19 Nov 2016
Gay was a wonderful help in planning our annual employee vacation, to the Caribbean! Couldn't have done it without her.
Always great service!
Reviewed on: 02 Dec 2016
We have used Gay Johansen for several cruises now and she has always done a fantastic job. When friends or family are planning a vacation I make sure they have Gay's contact information. In my mind, there is no one better!!
Best Travel Agent
Reviewed on: 09 Jan 2017
Gay Johansen is an excellent travel agent....the best we have found. She is attentive, responsive and aims to do her very best for her clients.
Reviewed on: 04 Mar 2017
Gay does a great job booking my flights and rental cars.
Reviewed on: 23 Apr 2017
Gay made all the arrangements for a condo and rental trucks.
Reviewed on: 13 May 2017
could not get a better person to work with
By: NCL Escape
Reviewed on: 13 May 2017
As always, Gay was great. Very knowledgeable and shares her knowledge.
Reviewed on: 20 May 2017
Gay is Aeesome! Always makes it happen!! Always use her services 😁
Reviewed on: 27 May 2017
Excellent, easy from start to finish. Listens to what your looking for, then goes to work. Comes up with great ideas. The weekend she set up for my birthday surprise at the Ritz Carlton was over the top. Great accommodations, restaurants and sight seeing spectacular!
Reviewed on: 08 Jun 2017
Gay was lovely. Very helpful, organized, and we enjoyed everything she set up for us.
Again and Again
By: Bill & Karen
Reviewed on: 17 Jun 2017
Very through and informative
Reviewed on: 17 Jun 2017
Everything went very smooth for me since I was travelling alone.
Reviewed on: 30 Jun 2017
Gay is friendly, professional, and keeps her eye on our trips so as to offer us the best opportunities and care. She is accessible and reliable.
Reviewed on: 15 Jul 2017
Very happy with everything !!!
Reviewed on: 28 Aug 2017
Working with Gay is the best thing we have done for our travels. She is very knowledgeable, helpful and fun to work with. All of our trips have been well thought out and successful thanks to Gay. She will continue to be our travel agent.
Reviewed on: 29 Aug 2017
Gay is highly knowledgeable and always good at finding the best choices that fit in your budget. I recommend her highly.
Reviewed on: 26 Aug 2017
She was interested in getting us the best value for our money and her recommendation of a package turned out to perfectly fit our needs.
Gay has been terrific
Reviewed on: 07 Sep 2017
We have had Gay Johansen as our travel agent for several trips. She has been terrific....suggesting additional ideas, reminding us of needed injections, and staying on top of changes in our flights and cruise prices. She is easy to work with and very available. We hope to have a long term travel relationship with Gay!
Reviewed on: 16 Sep 2017
I've worked with Gay for many years. She is honest, works hard for info to address your requests. I would not work with any other person than Gay.
Reviewed on: 24 Sep 2017
Thanks to our travel agent Gay who recommended the Canadian Rockies trip. It was magnificent beginning to end. She arranged everything perfectly. We have never been disappointed in the many trips she has suggested for us and will continue to take her advice. We look forward to the many more exotic places yet to explore.
Western Canada...Canadian Rockies...
By: Go Girl
Reviewed on: 24 Sep 2017
Gay was great! Thanks for staying on top of everything for us!
Reviewed on: 18 Oct 2017
Gay has consistently provided me with absolutely stellar service. Her attention to detail is second to none. She truly “goes the extra mile”. I look forward to continuing our already long term relationship.
Reviewed on: 22 Oct 2017
Gay handled everything from the beginning of the process to the end.
Reviewed on: 23 Oct 2017
Gay always does a great job and has booked a number of cruises for us and our friends. She always follows-up and make sure that everything goes with a minimum of effort and stress. We would not use anyone else.
Reviewed on: 05 Nov 2017
She was absolutely spot on in recommending hotel, restaurants and things to do.
Reviewed on: 21 Nov 2017
Gay is always pleasant and positive. She offers ideas, and answers questions very knowledgeably.
Reviewed on: 19 Nov 2017
She is the ideal person for the job. Goes out of her way to make your trip fantastic. Reviews all the options and then your chose what you want to do. If you want the best experience see Gay Johansen.
Reviewed on: 27 Nov 2017
She is the best travel agent could not do better
Reviewed on: 02 Dec 2017
Gay has never failed to perform above our expectations
hawaii trip from cle lax cle
By: dr. pamela elliott
Reviewed on: 05 Dec 2017
polite, professional and detailed--excellent follow through and transfers
Carnival Glory Cruise
Reviewed on: 08 Dec 2017
Wonderful. Trip was great, had no problems.
Reviewed on: 10 Feb 2018
Outstanding...Gay is the best travel agent I've ever used...so easy to work with, always available, and makes great recommendations...and one of the key elements of her work is that Gay follows up on every detail! I've already recommended Gay to a friend who travels as much as we do...they're so pleased too!
Reviewed on: 13 Feb 2018
Fabulous! Have used her for years and always does a terrific job.
Reviewed on: 11 Mar 2018
Always a real pleasure! So professional & helpful every time !!😁 always recommend Gay for travel !!
Working with Gay Johansen, you will have access to:
- - Special perks and extra amenities
- - An experienced travel guide whom you can rely on before, during, and after the trip
- - Exclusive luxury resorts and properties
- - Once in a lifetime experiences
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