Susan Boehnstedt ACC

Queen Creek, AZ United States
Critics Choice Vacations, an independent affiliate of Montecito Village Travel
Travel Specialties
  • Safari
  • Ocean Cruising
  • River Cruising
  • Adventure
  • Culture, History & Arts

Selling Travel Since
  • English

My Background

I am passionate about travel!! I have THE incurable "travel bug!"

I have been in the travel business for over 30 years and have worked for the following airlines: USAirways, British Midland and America West Airlines. My most recent position was at America West Airlines as the Director of International Sales and Marketing, directly overseeing 72 offices around the world. I have coordinated international sales and marketing for several companies and have worked and been involved with cruise lines, hotel and car rental partners as well as key theme parks in the USA. For the past 15 years I have been selling and coordinating travel worldwide for individuals and groups. I lived in Europe and attended a German language school in Basel, Switzerland. I have traveled extensively throughout Europe and I consider it my 2nd home.

We strive to provide above and beyond customer service and each trip is YOUR style of vacation! I look forward to making your travel dreams come true.

Places I Have Traveled

Reviews and Recommendations for Susan Boehnstedt


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Excellent service, knowledgeable & thorough!


Reviewed on: 01 Sep 2014

Susan provided excellent service in arranging our cruise for us. Very thorough in all the details of trip planning, insurance, and practical helps. She responded quickly to emails and knew the cruise industry. We highly recommend her services for any travel plans.

Best travel agent

By: Florence

Reviewed on: 01 Sep 2014

Hi Susan, Let's just say we love working with you. You are the consummate professional! Gently reminding us of what we do next, keeping us on track. We always have a great trip when you are arranging it for us. You let us change things around as the trip evolves and doesn't seem to phase you a bit. You seem to always have our best interest at heart, never pressuring us to fit your agenda. Thanks so much for all your help in making our trips so memorable. Aloha, Florence & George Fujiwara

Just Amazing!

By: Beadgirl

Reviewed on: 31 Aug 2014

Susan has planned two trips for us... An AMAWATERWAY river cruise out of Paris, and a Celebrity cruise/land tour from out of Vancouver and on to Denali National Park in Alaska. In both cases we never had to lift a finger, once we sat down on the first plane. Every connection went smoothly. The accommodations were exactly what we wanted (and upgraded in most cases). The Virtuoso additional benefits at the Fairmount Waterfront in Vancouver added at least $250 in food and drinks. Virtuoso upgraded our room there from city view to waterfront. I loved the morning we woke up to see our cruise ship docking just across the street, no more than 200 yards away. I will never book another trip on my own. Susan does an amazing job, including all the special details that make a trip really memorable.

Expert service!

By: joann909

Reviewed on: 09 Sep 2014

Susan did a GREAT job. Everything was planned perfectly and the tour guides were the best. She even sent reminders to check in for flights and handled a change on the tour guide when we contacted her. I know our trip would not have gone as well if we had not used Susan as our travel agent. Her knowledge of the areas we were visiting and suggestions of things to do and where to eat were so helpful. Her relationship with one of the hotel managers even helped get us a last minute upgrade and personal service for our stay.

Wonderful time at Nashville Opryland Hotel

By: Bill and Lacy

Reviewed on: 04 Dec 2014

Susan was wonderful to work with. Very responsive and attentive to details.

Super trip advisor

By: Paul

Reviewed on: 04 Apr 2015

Susan Boehnstedt has been assisting my wife and I on several VERY memorable trips, from Rome to Jerusalem... from Norway to Denmark and now to New England and Canada. Susan has many excellent ideas to help us see the things we may not ordinarily see and helping to arrange transfers at places that we have no familiarity. She makes it easier to see the things we will never ever forget and gets the deals that help us save, so we can do it all again. Thank you Susan and excellent work! Paul
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Amazing service!

By: DL

Reviewed on: 14 Apr 2015

We had a great experience working with Susan. She was always quick to respond, provided great ideas and made the planning SO easy. Thank you for your attention to detail and going above and beyond to make our trip to AZ so memorable!
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Excellent Service

By: DI

Reviewed on: 07 May 2015

Susan was excellent and worked with us to create the perfect the 30th Wedding Anniversary Trip. We ended up having to cancel the trip and Susan was equally helpful and responsive during this difficult time. If we rebook I would not hesitate to work with Susan again!
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European Trip MMMR

By: Clint

Reviewed on: 06 May 2018

Terrific! Hard working, dedicated and knowledgeable. Susan did a great job for us.


By: Curley

Reviewed on: 13 May 2018

She great. Prompt, knowledgeable and curious.

Very professional and great personality


Reviewed on: 19 May 2015

An excellent job in organizing a complicated itinerary. Everything perfectly arranged in binder form chronologically so nothing is left to chance, sometimes difficult following after being on the road for several weeks. All reservations on the mark and recommendations excellent. The best travel support we've ever had! Susan is very easy to deal with on a personal basis and understands our preferences.
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A perfect, wonderful travel agent!

By: Nan M.

Reviewed on: 19 Jun 2015

Susan Boehnstedt, Virtuoso Travel Agent Extraordinaire, has orchestrated 3 major trips for us: a river cruise with a wine theme in France, a cruise/land tour of Alaska, and a fantastic road trip through Colorado, Wyoming and Montana. Susan always finds excellent flights (we only go first class when flying outside North America), gorgeous hotels (gracious, often luxurious, excellent locations... but always with friendly and interesting staff), and lots of information about where we are traveling. We love all the "extras" she is able to supply through her Virtuoso connections. Susan has so much personal experience of travel that she knows the realities. Our son and daughter-in-law, both young professionals with little time to travel, rely on her skills as well, currently looking forward to a photography- and educational-themed joirney to the Galapagos this fall. Susan Boehnstedt has become a good friend, and we plan to use her as our sole travel agent from now on, for all our travel.

Knowledgeable and Very Responsive

By: Laura

Reviewed on: 26 Aug 2015

Susan was great to work with. She answered every question I had very quickly with expert advice. She listened to what our needs were and did her best to meet them. I enjoyed working with her and would plan a trip with her again in a minute. I highly recommend her services to others planning any type of trip.
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Best Travel Agent Ever


Reviewed on: 19 Jul 2015

Susan was the most responsive, caring travel agent or service related person I have ever worked with. I could tell that she wanted us to have a great time on our trip and was as excited about it as we were. She contacted me during the trip to see how things were going. When we had a problem with our flight being canceled, she assisted us until it was fixed. She followed up all discussions with follow up emails and was incredibly detail oriented.

Susan's the best!

By: Mardonmarr

Reviewed on: 01 Aug 2015

Susan arranged our cruise through the inland passage from Vancouver to Seward, Alaska. She took care of the details of the hotel in Vancouver including arranging the transportation from the airport to the hotel and hotel to ship's terminal. She was very responsive in answering our questions about the trip. She made the arrangements down to the use of wheelchairs at the airport and on the ship. We appreciated the onboard credit too!
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Outstanding Service

By: Hectore33

Reviewed on: 25 Jul 2015

Susan is outstanding and on top of every detail. I highly recommend her service to anyone thinking of traveling. I will continue to use her service for myself, my business, and my family. Many Thanks, Susan!
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Great Customer Service

By: Aprilburks26

Reviewed on: 05 Aug 2015

My European trip was absolutely fabulous in spite of some return travels issues. Susan was great work with. She was very helpful and insightful. I would recommend and work with her again!
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Excellent Service

By: Alaska Cruise

Reviewed on: 01 Sep 2015

Susan provided excellent service and gave attention to every detail of our trip. She really went above and beyond to make sure were were comfortable and that the Cruise line was aware of any special needs or requests we had. I would recommend her to anyone and will use her services again.
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Expert friendly service!

By: MarLes

Reviewed on: 06 Oct 2015

We decided three weeks before our trip to Italy and France that we needed help setting up transportation along the way. We got in touch with Susan and sent our itinerary to her and within a few short days if it was all figured out. We hit 4 destinations on our ten-day trip. She helped us by telling us that we were backtracking at one point of the trip. Could not have done this without her. She set up trains and a rental car from two of the spots. When we arrived in Europe all of the bookings went very smoothly and were set up right near our hotels. I recommend everybody now to go to Susan for any traveling help. She is very knowledgeable and has been to Europe herself. I give her five stars. Thanks again Susan!
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Friendly with Exceptional Detail!

By: KrisiC

Reviewed on: 24 Sep 2015

Susan was FANTASTICO! We can not say enough about all the attention to detail she put into planning our trip. Susan listened to our wants and needs and created a magical trip of a lifetime. Her hotel choices varied in experience based off of the locations visited, the tours chosen were spot on, and the convenience was out of this world. I can not say enough about Susan! We will defiantly be using her for all our future trips.
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Easy, Friendly and Expert Service

By: taklaurasun

Reviewed on: 25 Oct 2015

Susan helped plan our dream vacation of a lifetime and made the process so easy. Her expertise and knowledge in handling everything made the trip stress and worry free. We had one of the best vacation experiences ever and are looking forward to having her plan our next vacation.
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WAY Beyond the Best!

By: Nan and Tom

Reviewed on: 16 Jan 2016

After doing several significant trips created by Susan, we now simply tell her where we want to go, what we want to see, and what our budget is. The result, especially as she continues to learn more about our likes (and dreams), is an entire package, from our front door to our return. We end up with a well-organized and very complete document package that covers every step of the journey... transits, hotels, tickets, complete descriptions of what is (and is NOT) included, as well as many suggestions of things to do and see while on the trip. Susan's own personal experiences add a great deal to our comfort level in having her prepare our entire itineraries. She has truly "Been there, done that." Susan also takes care of the travel planning for our kids, busy young professionals. We have had some great excursions with them and are currently planning several more. About the only services Susan does not provide are packing and the inevitable after-trip laundry. Beyond The Best!
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South Pacific Paradise

By: Sonoman

Reviewed on: 16 Feb 2016

We took a trip to the South Pacific, which included Tahiti, Pitcairn Island and Easter Island, with a final night in Santiago, Chile. Susan arranged everything perfectly - the flights, the voyage, the hotels. We really appreciate Susan's attention to details and her communications which kept us up to date on all facets of our trip. Nice surprises in our rooms, too. Susan Boehnstedt is the best! Highly recommended.
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Our Advisor to the World

By: MattAndKelsie

Reviewed on: 14 Feb 2016

My wife and I travel a considerable amount, and no place on the globe is off our list of places to visit. Every time we plan a trip we always contact Susan to see what her opinions are on the location, and we have never been lead astray. We have worked with Susan on a number of trips including exotic locations like the Galapagos and traveling with a number of family members. Susan always works with us on making sure everything is coordinated and there is nothing to worry about when the trip starts. As I am writing this we are planning our next trip to British Columbia!
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Knowledgeable and Professional Service

By: Debbie

Reviewed on: 13 May 2016

Susan was extremely helpful in planning our European vacation. She is very familiar with European travel and as this was our first time in Europe she was able to answer our many questions and ease our concerns. She was timely in providing information and always responded quickly to our e-mails. Our trip came off without a hitch in large part due to Susan' planning and advice.
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Efficient, helpful, and organized

By: ingipg

Reviewed on: 13 May 2016

We have booked 2 trips with Susan Boehnstedt, and both times she was wonderful to work with. She always made me feel that she had time for my questions, and was very thorough when we were looking for options of where to go/what to do that fit into our specific needs. Once booked, she is still very available for questions, keeps in touch with timely advice (check ins online, printing luggage tags, trip insurance, packing lists, and more). I find Susan to be very pleasant and cheerful, as well as professional and efficient. I definitely recommend her service!

Organized and Accessible!

By: O'Brien

Reviewed on: 08 Jun 2016

Very thorough and timely planning. Susan was able to directly answer most of our questions and if she couldn't, she found out the answers!
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Awesomely Attention Susan :)

By: LouLou

Reviewed on: 09 Jun 2016

Susan planned an incredibly beautiful trip for us with attention to all the details that she recognized as being important to us. Each place that she chose for us to stop was uniquely lovely and interesting. The hotels wete each outstanding in an original way. She deserves an A+ rating!
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Prompt, Efficient, and Precise!


Reviewed on: 21 Jun 2016

Susan never missed a detail. She was prompt, efficient and precise in both feeding us information and following up if we failed to respond. Susan "knows her stuff" when it comes to international travel and especially river cruises. She stayed in touch before during and after our river cruise in Bordeaux wine country. During our trip she warned us of flooding in Paris for our return and kept us abreast of the French Union Labor strike that would affect flights and train trips home. We truly felt like we were "in good hands". Thanks Susan, great work!
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Most patient agent in the world.

By: Paul and Inge

Reviewed on: 10 Aug 2016

We must have changed our minds a dozen times. Susan was extremely patient with us, and our trip ran smoothly. We will definitely use her again for our future travel..

Not to Worry if in Susan's Hands

By: travelin

Reviewed on: 23 Aug 2016

If Susan has planned your trip, you can sit back and relax. Every detail of our trip, and then some, had been accomodated and it was easy to relax and enjoy the resort. She is a seasoned professional, and we felt we were in good hands with her expertise, experience and knowledge of the industry. Plus, she is a lot of fun!

Professional, skillful, and friendly

By: lmferrari

Reviewed on: 11 Sep 2016

We are extremely happy with Susan. She has been very accommodating. Our experience would have never been quite the same in Amsterdam. It was Susan who suggested the hotel, and the restaurant where we celebrated our 40th anniversary. Over the top! This was just the beginning. Susan is officially my travel agent, and I have recommended her to several people.


By: MattAndKelsie

Reviewed on: 10 Sep 2016

Susan is amazing at helping us plan our adventures. She has helped us plan so many great adventures from Alaska to British Columbia to the Galapagos. Every time the trip has gone without a hitch. If we travel alone or with friends and family the coordination and planning is spot on and we know what to expect ahead of time. We have our next two trips already in the works and Susan is there to get things all set up!
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World travel expert

By: Sue

Reviewed on: 11 Sep 2016

Susan was always one step ahead as far as keeping us up to date with her clear and concise communication. Our trip was a long time in the making but she always checked in with us at critical times for permissions and payments so there was never a misstep. Our travel documents and materials were well organized and presented in person at mutually agreeable times. She went through all of the materials prepared by the travel company and highlighted each with pertinent information needed along the way. There was never any doubt as to when to do what. If we ran into problems during the trip, which we did not, she made it clear that she and her company were always available to solve them. I highly recommend Susan as a travel planner and would welcome her expertise on any future travel. She is truly an expert travel professional with years of experience.

A real professional!


Reviewed on: 30 Sep 2016

One couldn't ask for a more helpful, efficient, and reliable agent. Susan follows-up continually throughout the reservation process and vacation time frame. She always does a great job!

Caribbean AMAZING

By: Paul

Reviewed on: 01 Oct 2016

Susan arranged an amazing Celebrity Cruise trip for me and my wife to the southern Caribbean. She worked with us to get onboard cash, a free drink package, amazing land excursions and forever memories. I am afraid of heights, and yet went with the zip line excursion in the famous double mountains of St. Lucia. Susan made it all easy. I am already lining up our next trip via Susan. Way to go Susan.

VIP Treatment

By: jlbearce

Reviewed on: 02 Oct 2016

Susan did a fantastic job for us from beginning to end. In the initial planning stages her experience and expertise were both evident. Both her love of travel and her love of people makes her the perfect vacation planner. She really went above and beyond for us. She had champagne waiting in our room to help us celebrate our anniversary. She put us in THE best room on the property. She listened to what I wanted and made it her business to know enough about me to tailor the experience to my liking. Everything went very smoothly. I knew that was because Susan had already dotted every "I" and crossed every "T" for us. Many times along the journey either one of us or someone else would comment about how nice it was that we used a travel agent rather than booking everything ourselves. Not all travel agents are created equal and frankly Susan is heads and shoulders above the rest - at least that is how we feel after this trip. The ease and convenience of this trip made us want to take more.

Teams come true with Susan

By: Krisiw001

Reviewed on: 06 Oct 2016

Susan has planned a handful of vacations for us & we never have a doubt. She puts so much thought and consideration into planning her vacations for each individual customer. She has planned girls trips, out of country with friends & romantic European vacations for us. All have been memories of a lifetime. No detail goes unturned & you are in great hands with Susan.


By: Dennis V

Reviewed on: 26 Oct 2016

Great trip. Planning made the trip go great and Susan Made that happen. I strongly believe Susan is absolutely the best. Would follow any of her recommendations

Highly Recommended!

By: Willie and Lucy

Reviewed on: 25 Oct 2016

Susan did a superb job (as always) in planning our Danube River cruise and then following up to ensure everything was going as planned. I would highly recommend Susan to anyone who is planning a vacation.

Excellent job by experienced TA

By: Pooh

Reviewed on: 22 Nov 2016

A pleasure working with her on a complicated schedule. Everything was perfect and her recommendations were excellent.


By: Jenny

Reviewed on: 15 Apr 2017

Susan is very responsive and detail oriented. She has quickly and effectively answered all of our questions. We appreciate her help in our travel planning.

She thinks of everything!

By: Laurie B

Reviewed on: 18 Apr 2017

This wasn't the first time I used Susan. I am a returning customer. She has yet to disappoint. She helped me plan and execute a very special reunion with a long time friend. She instinctively knew we wanted a beautiful and cozy atmosphere. This was my friends first visit to Phoenix and Susan must have known I wanted to make a good impression because the resort she suggested (above the others) left my friend thoroughly impressed with the deserts charm. My friend is already hoping to return to the same resort with her husband for an anniversary getaway. Of course I will be recommending Susan to her. Susan was able to recommend excellent sights and restaurants. She even gave me extra information pamphlets so we could look at various tourist options! I'm thrilled with the service gives. Her attention to detail insures no surprises. She truly does think of everything.

Susan Boehnstedt is great to work with

By: Irish Cooks

Reviewed on: 05 May 2017

She listened to our request and made sure we had a wonder stay from beginning to end.

Cruise to Bermuda/Oceania

By: Ed

Reviewed on: 05 May 2017

Susan was wonderful, thoughtful, knowledgable and had an unbelievable attention to detail. She was a pleasure to work with. Highly recommend.
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Cruise to cuba

By: Cuba

Reviewed on: 13 May 2017

Susan is great! Always makes sure that we are prepared. She works tirelessly to insure we have a good vacation.

Best Travel Agent on the Planet

By: Nan

Reviewed on: 13 May 2017

Susan plans ALL our trips, big and little. Every aspect of each trip is designed around our comfort and hopes. She has taken the time, over the last few years, to find out what we really enjoy, what we prefer to stay away from, what level of luxury or adventure we look for at any given time. And since she introduced us to Virtuoso travel, we are now spoiled - that's our goal now. Susan's level of experience is extremely high. I tell my friends about her all the time and have handed out many of her business cards. I used to spend hours trying to cobble airline tickets and hotel reservations together. Now I just call Susan. She's absolutely the best!

Susan Boehnstedt

By: retired

Reviewed on: 14 May 2017

Susan, was awesome. Everything she said was going to happen, happened. She made us feel very special. Every country we went to, she greeted us with a great celebration. Be it drinks, flowers,and special candies, was awesome!!

Beautiful trip

By: jasmine

Reviewed on: 08 Jun 2017

Susan helped us every step of the way and covered every detail. Everything went very smoothly.

Super Efficient!


Reviewed on: 09 Jun 2017

Susan helped us plan one of our best trips ever, a river cruise on the Danube followed by a week in Croatia. The trip started off with trouble as weather shut down the Atlanta airport, causing us to miss our transatlantic flight to Paris. She was immediately available to help us with hotel cancelations and transfer changes in Europe as we worked with Delta to reroute our trip. Susan is super efficient and always following up to insure our travel goes as expected. She is a 5-star travel advisor!

Alaskan Cruise celebrating birthdays!

By: Lorene

Reviewed on: 14 Jun 2017

This is my third trip working with Susan. She is outstanding! Susan is professional and is always available whenever needed. I can't imagine ever going back to planning a trip on my own. Susan is knowledgeable in all fields. If she doesn't have the answer immediately, she will research and get back at a very timely manner. Susan always goes out of her way to make sure everything is taken care of. She is very thoughtful with her special touches and gifts. Always a pleasant surprise. Susan also has an extreme amount of patience! Her agenda is for her client/clients to have a lovely trip with no worries what so ever. Yes, I would and have recommended Susan. Thank you again Susan! Can't wait for our next adventure!

Travel advisor review

By: Mary Dak

Reviewed on: 18 Jul 2017

Excellent. Professional, diligent, well-informed, helpful, timely, great recommendations.

A travel agent with real experience

By: Nan from Maine

Reviewed on: 01 Jul 2017

Susan Boehnstedt has been our extraordinary travel agent for several years. She has repeatedly proven to us that we can travel anywhere in the world, in any style, and at a price we can afford. Susan has arranged many trips for us: river cruises in France, glacier cruises to Alaska, Caribbean cruises, and many forms of land travel - city and wilderness. She has arranged European trips for us that are literally "Door to door" as well as making all the arrangements for a Virtuoso stay in a city we drove to. When medical problems caused us to miss a very special vacation in British Columbia, Susan went to bat for us; result: the travel insurance company paid the claim! She knows our likes and dislikes, our preferences and our dreams. We wouldn't get in a taxi unless Susan arranged it. She is THE BEST!
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Amazing experience

By: Shay2teach1

Reviewed on: 07 Jul 2017

Working with Susan was very pleasant and professional. She left no detail unatteneded to, and went to extra effort when we had to change our travel dates. This was our first time using a travel agent, so I wasn't sure what to expect. Susan came highly reccomended by our friends, and now I see why. We were totaly amazed. I would not hesitate to work with her in the future.

great trip

By: bajaman

Reviewed on: 10 Jul 2017

Great communication and a seamless trip tanks


By: 2345678

Reviewed on: 07 Jul 2017

Good - she is very responsive to e-mails. I hate calling, so it was nice that she could call travel vendors and set up packages or check prices that aren't published online.

Trip Review

By: Heather Hermen

Reviewed on: 06 Jul 2017

Susan is wonderful! She's well organized, efficient, and provides quick response and feedback. She accommodated our 13 person group with ease. Not only did she provide multiple options for all price ranges, but she stayed in touch to make sure our questions were answered, we had what we needed, and listened to our feedback. Susan made our trip effortless and seamless. If it weren't for her, I'm sure some of our group would still be stuck in Vancouver! She is wonderful and we'll use her again and recommend her services.


By: SM

Reviewed on: 11 Jul 2017

Susan did an excellent job at communicating! She also made a lot of great recommendations that we ended up using.

Best of the best

By: Willis

Reviewed on: 21 Jul 2017

Great travel advisor. Would trust her judgment implicitly. Great followup.

Susan Boehnstedt

By: Benny

Reviewed on: 26 Jul 2017

Very good, Susan gave a few options for the flights, hotels places to visit and how would it best to move around in a country that I knew nothing about. But the best part was that Susan kept in touch with us throughout the visit to check that we were OK, that gave my wife a great comfort. We liked the upgrades and the documents were done nicely and easy to follow.

Vancouver and Alaska Cruise

By: Bill

Reviewed on: 06 Aug 2017

Susan was excellent to work with. She always promptly responded to any questions or concerns and had excellent advice on what to see/do on our trip without being pushy. She used our interests and thoughts to plan the trip we wanted. She was able to put us in the best hotels within our price range and had several perks thrown in to. She has first hand knowledge on our locations. This is the second time Susan has helped us and she is the best travel adviser I have ever encountered.

Prague to Budapest

By: Joe N.

Reviewed on: 08 Sep 2017

Great, like always Susan takes care of all the details, always providing suggestions and recommendations that makes it a very enjoyable trip

our trip down the danube

By: mikejo

Reviewed on: 12 Sep 2017

We LOVE working with Susan. We have used Susan on previous trips and have recommended her to others who also have had a great experience. Susan is a great listener and really tries to understand what will make a successful vacation for her client. She has personal and first-hand knowledge of the countries we would be visiting and was able to make meaningful suggestions and recommendations. Susan is extremely organized and pays attention to detail like no other agent we have ever used. Even while we were traveling she was following up to make sure our experience exceeded our expectations.

Cruising the Danube!

By: Shelley

Reviewed on: 08 Sep 2017

Susan is a true travel professional. Experienced and knowledgeable, she communicated throughout the process, handled changes easily and took care of all the details allowing us to just enjoy the trip. All of our travel docs were consolidated in one master document with all the specifics needed as well as alot of helpful tips (apps to load on your phone, restaurant suggestions etc). And she got us better rates on the hotel and the airfare! By far the easiest European trip we've ever taken.

Travel Advice

By: Colleen

Reviewed on: 14 Sep 2017

Susan was very helpful with every question along the way.

Panama and Galapagos

By: Travel_the_World

Reviewed on: 18 Sep 2017

My wife and I traveled to Panama and Galapagos recently. Susan found us several options for tours and helped narrow the best options that fit our preferences. She listened to our needs and presented several options that fit our criteria. We are completely satisfied with all her tour recommendations. The tour operations all went smooth and all the guides were very professional and accommodating. Every aspect of the logistics worked out as expected and planned. Most of all, we had most fun with these tours. Thank you Susan for answering our questions, providing timely feedback, estimates and detailed agenda/ descriptions for the tours. We gladly recommend Susan without any hesitation to any traveler looking for a professional help in planning the next holiday! You will be glad you sought assistance from her!!

Top agent

By: Traveling man

Reviewed on: 09 May 2018

Susan was excellent to work with. Her responses were quick and her follow through was excellent. She really understood our travel desires. Will call Susan first for our future travel plans


By: mike winfield

Reviewed on: 06 May 2018

Wonderful!! She planned a great trip for us and attention to detail. Thank You

The BEST TRAVEL AGENT Susan Boehnstedt

By: JimmRxH

Reviewed on: 26 Sep 2017

We engaged PROFESSIONAL TRAVEL AGENT SUSAN BOEHNSTEDT (SB) for our 15th Wedding Anniversary excursion to France. SB found us a perfectly located apartment in Paris & then a river cruise from Paris into Normandy with rewarding & fascinating stops. She guided us each step of the way & made it more delightful with surprise gifts of wine & fruit, flowers & anniversary cake. She saved us time & found the best flights at the best price & a beautiful & perfectly located cabin on the ship. Drivers met us for each transfer for a seamless trip. She provided many very useful travel tips, including taking Thank You Cards to express appreciation to ship crew. Best of all she is very personable, putting her clients first. We were in constant contact in planning & she answered all our questions, tailoring the trip to our needs. She is a very intuitive & experienced traveler that acts as a friend. She exceeded our expectations. We very highly recommend Susan Boehnstedt!

Danube Cruise

By: Merry

Reviewed on: 21 Sep 2017

She was great. Very soothing when I became nervous about things. All the details taken care of and presented in good order.

Flawless as Usual

By: Matt M

Reviewed on: 04 Oct 2017

Working with Susan is always great, and her experience makes are travel plans go off without a hitch.

Exceptional, personal service!

By: Tom

Reviewed on: 15 Oct 2017

Susan is very professional, detail oriented and personable. She oversaw every detail of our trip and ensured everything was planned out for us, which was especially helpful as first time travelers to Europe. She checked in on us during our trip to make sure we had made our connections and that our accommodations were as expected. Her personal knowledge of AMAWaterways and the sites we visited during our three week experience made things much smoother and more enjoyable than we anticipated. We look forward to working with her on our future trips!

Susan Boehnstedt's help with a multiple-stop Vancouver to Hawaii bucket-list trip

By: Paul-ASU

Reviewed on: 09 Oct 2017

Susan Boehnstedt has helped me and my family with many vacations over the years. She is always kind, has excellent suggestions, helped me with issues and questions with the cruise line and airlines, given the hurricane issues we were going through in Florida. Susan knew specific places to visit in Vancouver, for us to visit prior to boarding the Celebrity Solstice, sailing to Hawaii. Hawaii was fantastic too. My first time there. Her ideas for Vancouver, were perfect and we saw many beautiful places, all within our budget. Hawaii was fantastic with her ideas. After years of working with Susan, on our vacations from the Caribbean to Rome, I will continue to use and recommend Susan Boehnstedt. I have just made initial reservations for a future trip to New Zealand where Susan has just visited and I look forward to her suggestions and help. Thank you Susan.

A Travel Agent Who Sets the Standard

By: Nan M

Reviewed on: 16 Oct 2017

Before I begin to extol the many virtues of Susan Boehnstedt, our amazing Virtuoso travel agent, I have to say she completely outdid herself on our latest trip, to Sonora Island Resort in British Columbia. It was a long-awaited vacation with two family members, also Susan’s long time clients. From our arrival at the airport to stepping off our private float plane onto Sonora Island, travel flowed seamlessly. She took care of every detail, including selecting the most wonderful suite for us all to share, overlooking the sea lions and seals. Susan knew all the questions to ask the resort owner, a personal acquaintance, to be sure we were going to have a fantastic time. We are getting ready to call her and request the same trip next year! Susan Boehnstedt has been our extraordinary travel agent for several years. She has repeatedly proven to us that we can travel anywhere in the world, in any style, and at a price we can afford. We won’t get in a taxi unless she arranges it!

Great job

By: Tom

Reviewed on: 25 Oct 2017

Susan put together a fairly complex trip to Patagonia and did a great job of following up at various points before and during the trip. I'd recommend her for anyone looking for a complicated vacation.

Thank you so much!!

By: Marco & Amy

Reviewed on: 10 Nov 2017

Working with Susan was awesome. Susan was referred to us by one of Marco's friends who she helped October 2016. I am so glad we listened to his advice. We went to a sandal's dinner seminar, and we met up with one of their reps. All that rep tried to do was upsell and not listen to what we wanted. Then we met Susan, and thank goodness we did! She listened to what we truly wanted for our honeymoon. We went to St Lucia Regency La Toc and loved it. Our flight times were perfect as well. Thank you Susan soooo much for all you do!! We will definitely be calling you when we want to plan our next trip.


By: Pops

Reviewed on: 04 Nov 2017

She's great. Very detailed and accommodating.

Susan B.

By: Al

Reviewed on: 21 Nov 2017

Great. Professional and prompt.


By: Pooh

Reviewed on: 27 Nov 2017

Excellent. A real pro; efficient and sensitive to travelers desires.

Our Vietnam Trip 2017

By: dkeeber

Reviewed on: 20 Dec 2017

Susan managed all aspects of the planning so that our connections and guides were spot on! She answered all of my questions in a timely manner and made the entire experience a breeze! I doubt you could find a more proficient and professional advisor.

Awesome Cruise

By: Kris B

Reviewed on: 05 Jan 2018

Susan provided various options for our vacation. Once we narrowed in on a cruise, we were provided with multiple options for cruise destinations and length of cruise. Susan found exactly what we wanted and fit our budget perfectly. All her hard work paid off for us, and we enjoyed an excellent vacation. We will most definitely be using Critics Choice in the future.

Good follow through

By: Ace

Reviewed on: 24 Jan 2018

She was very communicative through the whole process and made sure we had everything we needed


By: Sherry Backof

Reviewed on: 26 Feb 2018

Susan was fantastic. She designed a trip that met every request we had. When an issue arose concerning my return flight she took care of it immediately and then worked diligently to contact me. I don't have enough words to compliment her enough.

Norway Northern Lights

By: Carolyn

Reviewed on: 08 Feb 2018

Susan was very responsive from the very first call until our trip ended. She did not miss a single detail, and the trip exceeded our expectations. She created a fun-filled itinerary that filled our days with new adventures and our evenings with magical Northern Lights viewing.

Flawless as Usual

By: Matt

Reviewed on: 07 Mar 2018

Another fabulous vacation organized by Susan!

Working with Susan Boehnstedt, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
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  • Italy
  • France
  • Switzerland
  • Germany
  • Netherlands
  • Monaco
  • Spain
  • South Africa
  • Costa Rica
  • New Zealand
  • United States - Pacific Northwest
  • Canada
  • United States - Alaska
  • United States - Hawaii
  • Peru