Bitsy Clayton 

San Diego, CA United States
An independent affiliate of CADENCE
Travel Specialties
  • Adventure
  • Family Travel
  • Safari
  • Ocean Cruising
  • River Cruising

Selling Travel Since
  • English

My Background

I got my start in the travel industry working with airlines, and now I coordinate itineraries all over the world by all modes of transportation--air, sea, river, rail, bicycle, hot air balloon, and automobile (maybe even a tuk-tuk or rick shaw) . I love to work with ocean and river cruisers, adventure seekers, and foodies!

When I begin to work with travelers, I start by finding out your intention for the trip. Are you looking for cultural enrichment or knowledge? Rest and Relaxation? Time to connect with family and friends? Or a combination?

I believe travel is an investment in your memories and my job is to help you plan and spend carefully for the best return on investment ever! I personally appreciate great value and seek it out for you on every aspect of your trip.

Favorite places--Machu Picchu, Petra, Istanbul, Okavango Delta, Cape Town.

So far in 2018 , I have been able to enjoy Tahiti (on the Paul Gauguin), London, and Ireland (Dublin, Ashford Castle, K Club) . I am heading to Panama to sail in the Crystal Symphony through the Caribbean in late April. Later this year, I will sail on the Crystal Bach on the Rhine.

2017 allowed me to visit the Japanese cities of Toyko and Kyoto and embark on fabulous expeditions in the Sea of Cortez with UnCruise and the Galapagos on the Silver Galapagos. I finished the year in Vienna to experience the Christmas Markets aboard the Crystal Mozart on the Danube in December.

My 2016 travel included Lanai, Oahu, Vietnam, Cambodia and the Mekong river with AmaWaterways, the new Seven Seas Explorer in the MED, and the Crystal Symphony in the Panama Canal.

I look forward to working with you to plan your next memories!

Places I Have Traveled

Reviews and Recommendations for Bitsy Clayton


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We were treated like royalty

By: Jerry and Sue

Reviewed on: 30 Jul 2015

On our recent stay at the Hotel Toira on the le de Re in France we were always given the best table in their restaurant. The staff waited on us hand and foot. They seemed to be extra attentive to us. We realized that it was what we now call "the Bitsy factor". Cadence made the difference.

Great service

By: Rose, NYC

Reviewed on: 30 Aug 2015

Service was excellent and given with grace even when I had a last minute situation. I had a great room with special amenities from Bitsy, my agent.

Expert Service

By: Traveller

Reviewed on: 05 Oct 2015

Bitsy Clayton did an excellent job helping us with our trip. It was more complicated then most because we included my husband's sister and her husband. This included arranging their air with Holland America. We had some last minute changes for Bitsy to take care of but everything went just fine. Everything went just as planned and was seamless. I would recommend her in the future to other cruisers. We will call her again when we cruise in the future.

Knowledgable, Friendly and helpful

By: PB

Reviewed on: 20 Oct 2015

Bitsy listened closely to our likes and dislikes and was able to select a very nice cruise for us. She was helpful without being pushy, gave us thing to think about and helped us arrange the best trip for our budget.

Surprise Success!

By: davjav

Reviewed on: 21 Oct 2015

Bitsy worked with me to plan the ultimate surprise for our parents. We wanted to meet them on their trip in Prague. Bitsy discreetly arranged for us to get a hotel room as part of a suite (the Four Seasons Hotel in Prague was wonderful!) and also coordinated with the private touring company to get a larger vehicle and driver (our tour guide was excellent). She was a pleasure to work with and this trip will be something we all talk about for the rest of our lives!

Everything I hoped for

By: Beauty and Light

Reviewed on: 20 Oct 2015

Bitsy was recommended to me by friends to help plan a trip to India for myself and my 2 adult children who were born there and have not been back since they were infants. She listened to the goals we had for the trip and created an itinerary that was full, varied, and fun. It met my budget. She modified some plans to better accommodate our goals. She stayed in contact with me throughout the planning process. We had a unique problem with my children's visas. Bitsy again, stayed in contact with me as we worked through it, staying calm and positive, and offering acceptable alternatives if the problem could not be resolved before our trip was to start. With 72 hours to spare (!), the visas came through and we were able to leave as planned. It was a wonderful time for all of us; a chance to travel and enjoy uninterrupted time together and a chance for my children to appreciate the country of their birth and the gifts of the country of their home. We all had a wonderful time.

Great Recommendations!

By: Etch

Reviewed on: 06 Jun 2016

My family took our first ever trip to Hawaii and needed help! We went to the right person- Bitsy was full of great ideas and suggestions. The trip ended up being everything we hoped for and more and I believe her guidance had a lot to do with that. She even had to step in mid-trip and help with an issue! She did so willingly and we ended with a great outcome. I would highly recommend Bitsy and plan on using her for our next vacation. Mahalo!

Everything went exactly as planned!

By: Europe 2016

Reviewed on: 15 Jul 2016

As usual Bitsy delivered like the 5 star agent she is. Trip was excellent and accommodations were first rate. Can't wait to book another European vacation using Bitsy as our guide.

British Isles

By: Sue

Reviewed on: 15 Jul 2016

Our trip turned out wonderful. 5 nights in London, a day trip to Paris and a day tour to Stonehenge, Bath and Windsor Castle. Thank you Bitsy for making sure everything fell into place. Upgrading to a suite on the ship made the three us so much more comfortable. Thank you for being on top of the cruise ship. You have been so professional and made all our trips fantastic. You have been recommended to every person I know that plans a trip, your knowledge makes things work. Thank You Sue

Amazing service and Resort!

By: JazzJ

Reviewed on: 17 Jul 2016

My recent trip to Costa Rica for a birthday celebration was amazing! Thanks to Bitsy from Pleasant Holidays my boyfriend and I stayed at the all-inclusive, adult only, Secrets Papagayo Resort. It is on the Caribbean side of the country and the water is a beautiful deep blue, the Resort is just a 30 minute cab ride (through the Resort) from the airport. The service was amazing from the front desk, waiters and beach service. There was plenty to do at the Resort, all non-motorized sports were included and then they also have a area for easy access booking of extra excursions! We have already talked about going back in the future and hopefully staying longer!

great service

By: nahid

Reviewed on: 22 Jul 2016

we received great service

Jackson Hole

By: Mare

Reviewed on: 06 Oct 2016

The trip to Jackson Hole was perfect. The Four Seasons was great and they upgraded our three nights to a beautiful mountain view room. They made it very easy for us to move to the residences mid week. The aspens were the best ever! This is definitely the time of year to visit. Could not have been more beautiful and the weather was perfect. Thanks much for your help!

Bitsy is Simply the Best

By: BradSD

Reviewed on: 06 Oct 2016

Bitsy put together a dream trip for my wife and I and two other couples, each of us celebrating wedding anniversaries. We don't know how she did it but she secured us business and first class round trip airfare to Europe for a minuscule cost above economy. Our experience on the 14 day cruise made it a trip of a lifetime for us. As deals became available in the time before debarkation, she saved us considerable money and we received generous upgrades. Our hotels on either end were in perfect locations. We're already planning our next two or three trips and are advising everyone we know to work through Bitsy. Thank you!!

Easy fun with friends!

By: GrannyL

Reviewed on: 24 Oct 2016

We girls had a terrific time celebrating our friendship! All of Bitsy's expert help made everything smooth and easy! From adjusting our bookings to the best available promotions, to arranging our wonderful pre-cruise hotel, to our surprise treats on board, we couldn't have asked for a better experience. We booked our next trip while onboard.

Best Travel Agent

By: angem64

Reviewed on: 26 Nov 2016

In planning our Panama Cruise we had an unusual lengthy list of objectives and "special needs" so we chose to consult and work with Bitsy Clayton because of previous cruise associations with her. Bitsy did an outstanding job and exceeded all of our expectations in her perpetualy vivacious and exceedingly competent manner.

Best ever

By: charles

Reviewed on: 26 Nov 2016

Bitsy was great to work with. She was prompt, efficient and pleasant. A great combination. The best review we can give is that we have already booked another cruise with her.

Better Than Real Life

By: Skibum67

Reviewed on: 03 Nov 2017

Bitsy is the best! She's always ahead of me in anticipating what needs to be done.

Silver Sea Cruise

By: Todd Way

Reviewed on: 21 Nov 2017

very responsive and effective.

Review of Bitsy Clayton

By: Ron

Reviewed on: 25 Dec 2017

Very easy to work. She was very responsive to all my requests. She did an excellent job.

Bitsy, Wonderful Travel Agent and Adviser

By: Sue

Reviewed on: 11 Jan 2017

Thank you Bitsy for taking care of our travel necessities. The actual cruise ship was fine, had plenty to do while on board. The shows were pretty good. My only compalint is that the food in the main dining room was never hot and the food in the buffett was cold. The only hot food was what was cooked by the poolside and if you had an omelet made to order. The food at the La Cuchina specialty restaruant, was the best and was hot when received. Yes, I would cruise with NCL again mainly because it is affordable for a 7 day cruise. Sue

Our trip advisor Bitsy Clayton

By: stinky

Reviewed on: 28 Jan 2017

Bitsy was always very nice to us . She scheduled special excursions for us and everyone involved was on time and took extremely good care of us. Betsy knew her role and seemed to go to great lengths to fulfill our every wish. No one could have been nicer.

Bitsy is the Best

By: CT travelers

Reviewed on: 11 Feb 2017

As always, she was great: informed, prompt, and always pleasant.


By: Tillie

Reviewed on: 09 Feb 2017

Bitsy was always available to answer any of my questions about the trip. She is very supportive and knowledgeable to acquire extended sightseeing trips and transfers.

Extremely Happy

By: Ed

Reviewed on: 16 Jun 2017

Consistently great!

Always a Pleasure, Pure Professional

By: Skim @ Sea

Reviewed on: 08 Jul 2017

This is second cruise we have booked through Bitsy after she was highly recommended by dinner mates on a previous cruise who have used her for many years. In all cases she has been helpful, knowledgeable, and very responsive to questions and requests. Would never use anyone else.

Greece with the Grandkids

By: Greece

Reviewed on: 09 Jul 2017

Bitsy is a joy to work with.

Another wonderful vacation!

By: GA Travelers

Reviewed on: 26 Jul 2017

Our third cruise vacation designed by Bitsy and once again, she nailed it. Our pre-cruise Stockholm hotel was delightful and in a perfect location. The cruise was amazing. The tours Bitsy recommended were the best- all with excellent guides who could steer us around the crowds. We are starting to think about our next adventure and we will definitely call on Bitsy to help us again. She covers all the details and is a pleasure to work with.


By: Mare

Reviewed on: 28 Jul 2017

great to work with! Always on top of things and has great ideas. Lots of fun too!

excellent again

By: am

Reviewed on: 06 Aug 2017

Bitsy has been our family travel agent for 5 years. She has been wonderful, planning creative and adventurous cruise and land trips around the world for our multi-generational, demanding group. Her insight and experience have been invaluable. We recommend Bitsy highly.

Scenic Cruise

By: Chris

Reviewed on: 16 Aug 2017

Bitsy was always helpful - suggested this cruise when we decided late to go on a river cruise. Was able to find a cruise for us that fit into our schedule.

Paris Hotel

By: Ed N.

Reviewed on: 24 Aug 2017

Bitsy picked a great hotel in the heart of Paris. In addition, our room was upgraded upon our arrival which was a welcome surprise.


By: JJ

Reviewed on: 16 Oct 2017

Best Travel Advisor ever worked with.

Mediterranian Oct 17

By: Miss Roxanne

Reviewed on: 12 Nov 2017

Bitsy has been a pleasure to work with. Friendly, knowledgeable and very helpful.

Our first Crystal cruise

By: Ray

Reviewed on: 27 Oct 2017

She was very good communicating with us. She made sure everything needed to be done was done so we could have a smooth sailing. She followed up on items we ask. She is very pleasant to work with. We have recommend her to our friends and family. We are more than pleased with her.

New England cruise

By: Anna

Reviewed on: 20 Oct 2017

She was very helpful and was always available when needed.

Advisor Review

By: Sue

Reviewed on: 26 Dec 2017

Bitsy is so vivacious and knowledgeable. She is fun to work with and makes a trip more fun. She knows her stuff and I cannot imangian planning a trip without her help.

Trip to New Yor

By: Chuck

Reviewed on: 16 Dec 2017

Bitsy is great to work with. Competent and friendly.

Bitsy Clayton


Reviewed on: 27 Dec 2017

Great travel agent

Bitsy Christmas market cruise

By: Sugar Buns

Reviewed on: 27 Dec 2017

Always a pleasure working with Bitsy

HAL ain't what it use to be!

By: Larry at Sea

Reviewed on: 31 Mar 2018

Always a pleasure. Bitsy is consummate professional offering helpful advice, good value, and continual follow-up.


By: Terry

Reviewed on: 28 Mar 2018

Superior Professional Provided Services above and beyond Excellent Follow Up

wonderful advisor

By: am

Reviewed on: 07 Apr 2018

We have been fortunate to have Bitsy Clayton as our travel advisor for the past five years. She has planned several fabulous adventures for our multi-generational group. We have made some ambitious requests and Bitsy has always delivered more than we hoped. She has been invaluable when the inevitable travel snafu has popped up, resolving difficulties quickly. Very highly recommend.

Caring Bitsy Clayton

By: Bunki

Reviewed on: 16 Apr 2018

Bitsy is wonderful. I have called her and arranged a cruise two weeks before the sail date and it was a great experience. She us always cheerful and happy to help make your trip very special. I cannot say enough abou Bitsy’s customer service. I hope I can work with her for a very long time.

Working with Bitsy Clayton, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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